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News from HP Software - August 2012

Posted By Susan Russel, Tuesday, August 07, 2012
Join the Enterprise 20/20 Discussion for a Compelling Look at the Future

Enterprise 20/20, a socially-driven, cloud-enabled eBook presented by HP and driven by the industry, seeks to put forth a point of view and provoke discussion around the forces transforming our world and the technological innovations shaping the future.

Enterprise 20/20 will include six chapters launching consecutively between HP Discover Las Vegas in June and HP Discover Frankfurt, December 4-6, 2012:

  • Outlook 20/20, the eBook’s introduction, exclusively previewed at HP Discover Las Vegas
  • CIO 20/20, a vision for the next-generation CIO
  • Apps 20/20, a vision for the next-generation applications team
  • Marketing 20/20, a vision for the next-generation marketing department
  • IT Operations 20/20, a vision for the next-generation hybrid IT operations team
  • Boardroom 20/20, a vision for the next-generation executive

The chapters will be viewable in a browser as an eBook and downloadable in both PDF and iBook formats, and will be linked to a Discussion Hub, where IT and business executives, HP partners and customers, academics and others from the enterprise community will be able to wrestle with different visions for the Enterprise of 2020.

Join the Enterprise 20/20 conversation today as a Vivit member. You can identify your Vivit affiliation by using the Vivit avatar in your profile.

Join: hp.com/go/enterprise2020

Use: #enterprise2020

Follow: @enterprise20_20

Like: Enterprise 20/20


New whitepaper on ITSM in the Cloud from OVUM

OVUM just released a new whitepaper, Cloud Service Management, moving ITSM beyond the corporate data center. It can be downloaded from any of the HP IT Service Management web pages (www.hp.com/go/itsm).

The paper covers a number of ITSM (both service management and asset management) topics and capabilities that are coming into play as cloud, hybrid, and multi-sourced environments become more pervasive. The paper has a number of observations and recommendations based on OVUM’s work in the industry. The paper also has a discussion of HP’s ITSM related capabilities that support effective process controls as IT organizations increasingly move towards being service brokers.

We encourage you to download and read this new whitepaper.


Join HP at HP Protect; get a $200 discount

HP Protect is our largest security event of the year. Delivering nearly 100 security-related sessions, it’s an ideal opportunity to learn more about HP’s enterprise security solutions and network with customers, industry gurus, and HP Security experts. The show takes place September 9-11, 2012 at Gaylord Opryland in Nashville, Tennessee.

Attendees gain:

  • Insight into HP Enterprise Security, ArcSight, TippingPoint, Fortify, and Atalla offerings
  • CPE credits
  • Interactive discussions and product test labs
  • Tips and real-world experiences from customers
  • Extra 3 days of training at an additional cost
  • Networking activities
  • A private concert by three-time Grammy nominee singer Blake Shelton

Sponsorship opportunities are available! Find out more.

Our valued partners receive $200 off the $1,395 admission price using code HPPVIVIT2012. Register today.


Support Customer Forums available now!

Support Customer Forums are live for 14 products! Please click here to access a data sheet with information on the forum offering; what can be expected, how to participate, and navigation tips.

Customers who have a valid support contract have been granted access to the new forums located in the HP Software Solutions Community. The following products are now offering Support Customer Forums as a method of support:

· Application Performance Management / BAC

· Functional Testing / QTP

· LoadRunner

· Network Automation

· Network Node Manager

· Operations Manager for Windows

· Operations Manager for Unix

· Performance Center

· Project and Portfolio Management

· Quality Center

· Server Automation

· Service Manager

· SiteScope

· uCMDB

Click here to watch Aileen Allkins discuss the new forums at HP Discover!

Customers are encouraged to try this method of getting help with product technical issues rather than placing a telephone call or logging an online support ticket.

For issues or questions regarding these forums please send an email to swcommunity@hp.com. Users must log into the community, as well as have an SAID containing a valid support contract tied to their HP Passport account for these new forums to be visible.

We look forward to growing this new forum community!

Tags:  Cloud  Enterprise 20/20  ITSM  Support 

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