Aileen Allkins is our
Worldwide lead for Support Delivery and her blog is really turning into a
noticeable success! Addressing a variety of industry leading topics, conveying
her own opinions as well as pulling in others, Aileen’s blog is quickly
becoming a must read.
One highlight is a
recent article that looks at how we Support the cloud environment. Bringing in
a cloud Support experts’ opinion and knowledge led to another intriguing
article from Aileen most definitely worth a read: Supporting the Cloud.
Another recent article
which is a hot topic in IT today is that of Supporting the DevOps promise.
Here Aileen and Jon, a DevOps expert, give their perspective on how the
increasing adoption of DevOps will affect the Support teams of the future. Once
again an article that answers the questions customers are asking.
Michael Garrett is our
Worldwide lead for the Software Professional Services team and has just
launched his new blog! Michael analyzes market trends and says how his team
will adapt their strategy based on this.
Growing in success, Michael’s second article What does it take to
adopt a Converged Cloud? really breaks down the
complex process of cloud adoption. To back this up he talks through how getting
onto a private cloud can be done not only quickly, but with flexibility.
To ensure you don’t
miss any great articles from Aileen & Michael, follow us on Facebook & Twitter.