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HP Announces Subscription Pricing for HP Service Manager

Posted By Mary Rasmussen, Sr. Product Marketing Manager, HP Software, Saturday, June 22, 2013

No more business as usual - HP is thrilled to announce HP Service Manager – Subscription. Now customers can enjoy a world class, ITIL service desk at virtually half the price of comparable SaaS and on-premise competitive offers. HP Service Manager-Subscription combines on-premise Service Manager with the cloud-like business benefits of subscription pricing. Those who prefer an on-premiseservice desk solution or who require on-premise due to data privacy, security or other compliance issues now can enjoy an unbelievably low total cost of ownership through per user, per month pricing.

HP Service Manager – Subscription includes all the modules, capabilities and functionality as our on-premise, perpetually licensed HP Service Manager Enterprise Suite including HP’s leading ITIL best practices and change management. Support is wrapped into the subscription price to make the pricing simple, easy and affordable.

There is no upfront capital investment, just a per user, per month fee that is paid on an annual basis. A named user is $50/user/month (U.S. List) with 9x5 support or $55/user/month (U.S. List) with 24 x 7 support.

The service desk market is demanding more innovative pricing strategies, and HP is leading the way with our new subscription approach for on-premise. You can learn more about HP Service Manager – Subscription by reading our official on-line announcement or by contacting an HP account representative or HP Software partner.

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