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IDC: Education and training is vital – but vendors must do more to show ROI

Posted By Lucy Starr, Sunday, July 21, 2013

IDC’s latest vendor analysis on worldwide IT and education training provides a concise take on a busy space. It looks at a wide range of vendors, and begins by underlining the importance of training: 80% of IT managers believe effective training is critical to project success. It also remarks that, "The skill of the IT team is considered more important to the success of a project than the technology, clear objectives, or even the availability of project budget.”

The report moves on to review training options available from vendors. Placing HP firmly in a leadership position, IDC highlights that education services are improving rapidly. It says: "For the most part and only with some variation their (vendors) operations provide excellent educational opportunities for their clients”. A key reason for this is that organizations are using advanced technologies including online labs, games and simulations to bring people up to speed on new solutions conveniently and quickly. A product that helps you take advantage of such versatile learning options is HP’s ART tool. HP ART allows you to easily create and publish training in multiple languages for your teams.

IDC does remark that vendors do have some work to do. In particular, there’s a need to more clearly demonstrate return on investment from training.

Five steps to measure ROI from training
With IDC’s comments in mind, Susan Merriman, worldwide lead for emerging HP Software solutions, has blogged about how you can validate investments in training. Susan’s blog, which provides five simple steps to evaluate training programmes, can be read here.

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