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Clear the queue! Accelerate your service request fulfillment with IT process automation

Posted By Collin Chau, Wednesday, April 23, 2014
We live in an age of instant gratification. There are times when we begrudgingly accept that we must “wait” for something really important, but many of us go to great lengths to avoid these patience-testing exercises. We prefer to engage with organizations and people that keep us waiting as little as possible. This makes efficient service delivery a tremendous competitive differentiator.

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