HPE ITSM Automation Suite provides software and licenses for a complete ITSM solution, from Big Data service desk to Service Asset and Configuration Management (SACM) use cases.This latest release includes HPE Service Manager 9.52, HPE CMS 10.32, HPE Asset Manager 9.63, and HPE Operations Orchestration 10.71 with improvements such as:
- Process Designer for Configuration Management
- Hot Topic Analytics and Service Portal enhancements
- Automated Service Modelling comes free of charge with Universal CMDB
- AWS & Microsoft Azure content extensions for Universal Discovery
ITSM Automation deploys and runs in containers
HPE ITSM Automation Suite is based on the so called ITOM Container Deployment Foundation, which enables new delivery options, orchestration and management capabilities for our container-based ITOM Suites. Release highlights include:
- Automated, enterprise-ready container orchestration platform
- Standardized installation experience to bootstrap suite deployment
- Delivery model for faster access to HPE software, including updates
- Out of the box suite workload monitoring
- Simplified licensing distribution and deployment
Did you know about the Customer Appreciation Program?
Service Manager customers who qualify for the Customer Appreciation Program (CAP) can optimize their current license entitlements, upgrade to ITSM Automation Suite Express Edition, and gain the capabilities and values of Smart Analytics at a very attractive price. This also eliminates license audit concerns across modules and radically simplifies ongoing contract administration.
For more information about IT Service Management Automation visit the HPE ITSM website or contact your local HPE Sales Representative or HPE Preferred Partner.