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Houston ITSM and QA/Testing User Group Meeting
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10/19/2011
When: 10/19/2011
8:30 AM - 5:00 PM
Where: Doubletree by Hilton Houston Intercontinental Airport
15747 John F. Kennedy Blvd
Houston, Texas  77032
United States
Contact: Laura Walker


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Join us for a full or half day of networking and learning! At this event, the morning will focus on quality assurance and testing topics . The afternoon will focus on IT Service Management topics.

Quality Assurance Agenda:
8:30-9:45 – Accelerating Manual Testing with HP Sprinter (Karen Spencer, Orasi)
9:45-11:00 - What’s New in HP Software Application Technologies (Karen Spencer, Orasi)
11:00-12:00 - Networking Lunch 11-12:00  

ITSM Agenda:
11:00-12:00 - Networking Lunch
12:00-1:00 - What’s new in Service Manager 9.30 (Adele Wilcox, HP)
1:00-3:30  - Service Manager Performance Tuning (Eric Krueger, StrataCom)
3:30-5:00 – Round Table discussions on a variety of ITSM topics

Please register right away so we can plan for enough space and lunch. Speakers for the Quality topics are still being determined. We will post specific presentations as soon as possible.

I hope you will be able to join us for an invigorating and insightful day out of the office!Join us for a full or half day of networking and learning!






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