Southern California ITSM User Group Meeting
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This Vivit chapter meeting for Southern California members will cover topics related to ITSM/HP Service Manager.

3/21/2012
When: 3/21/2012
10:00 AM - 4:30 PM
Where: Hilton Orange County/Costa Mesa
3050 Bristol Street
Costa Mesa, California  92626
United States
Contact: Laura Walker, Vivit Chapter Leader


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Get out of the office for a change of scenery, some great food, and free training! 


We’d like to invite you to a special Vivit event in the Los Angeles/Orange County area.  Join us for a day long user group event focusing on the HP ITSM Product line. This event will provide real take-away information for improving your Service Manager environment, demos of the newest and best functionality, great door prizes, and a chance to network with other Service Manager users and HP folks.

Agenda:
10:00 - Vivit overview, introductions around the room (lite breakfast provided)
10:30-11:30 – HP Service Manager Performance Tuning (StrataCom)
11:30-12:30 – Networking Lunch
12:30-1:30 - Defining an Agile Service Catalog (Cask)
1:30-2:30 – HP Service Manager Client Show and Tell (LPL Financial)
2:30-3:30 – Best Practices in Remote Support/Chat for Service Manager (Bomgar)
3:30-4:30 – New HP Service Manager Process Designer Demo/Tutorial (HP)
4:30 – Door prizes, closing, ongoing networking happy hour for those interested!

Updated Location:
Hilton Orange County/Costa Mesa
3050 Bristol Street
Costa Mesa, CA 92626

Please register as soon as possible to ensure enough lunch and refreshments are ordered!

Contact Us

Vivit Worldwide
P.O. Box 18510
Boulder, CO 80308

Email: info@vivit-worldwide.org

Mission

Vivit's mission is to serve
the Hewlett Packard
Enterprise User
Community through
Advocacy, Community,
and Education.