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Ohio Service Management Group Event
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Vivit Ohio Service Management Group Agenda October 2012

10/5/2012
When: 10/5/2012
9:00 AM - 4:30 PM
Where: Limited Brands
3 Limited Parkway
CR 208
Columbus, Ohio  43230
United States
Contact: Rocky Pisto


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Ohio Vivit Regional Chapter,

Service Management Group Event at Limited Brands

3 Limited Parkway CR 208

Columbus, Ohio 43230

Please register at  http://www.vivit-worldwide.org/events/event_list.asp

10:00 – Vivit Overview and Updates (Rocky Pisto, Vivit Chapter Leader for Ohio)
10:30 - Effective Communications with HP Service Manager and xMatters (James Lickliter, Convergys)
11:30 – Introducing HP Anywhere, the All-New HP Service Manager SaaS Offering (Carol Hibbard, HP)
12:30 – Lunch
  1:30 – HP Service Manager User Panel
   

Hear about the HP Service Manager environments and plans of three area HP Service Manager users: 

Jim Herold of Goodyear Tire, Limited Brands, and TBD. Questions will be asked of the panel and you will have an opportunity to ask your questions as well!

3:30 – HP Service Manager Performance Tuning (Eric Krueger, StrataCom)

4:30 – Closing, Door Prizes

 Thanks,

Rocky Pisto, PCI, Denver Meeks, EView Technology, Chapter Leaders






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