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Michigan Service Management Group event
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Michigan Service Management  Group event

Michigan Service Management Group event at Blue Cross Blue Shield, January 15, 2014. Vivit Michigan Members, Blue Cross Blue Shield will host an ITSM focused Vivit local chapter event on January 15, 2014. Please join us to hear best practices from the good folks at Blue Cross Blue Shield and HP Professional Services. A great chance to win an HP Slate7 with Beatsaudio Location : BCBS 53200 Grand River Ave. New Hudson, MI 48165-9513

1/15/2014
When: 1/15/2014
9:00 AM
Where: Blue Cross Blue Shield
53200 Grand River Ave.
New Hudson, Michigan  48165-9513
United States
Contact: Rocky Pisto
614-408-8500


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Vivit Michigan Members,

Blue Cross Blue Shield will host an ITSM focused Vivit local chapter event on January 15, 2014.  Please join us to hear best practices from the good folks at Blue Cross Blue Shield and HP Professional Services.

 

A great chance to win an HP Slate7 with beatsaudio

Michigan Service Management Group event   

When: 1/15/2014

Where:                 Blue Cross Blue Shield

53200 Grand River Ave.

New Hudson, Michigan  48165-9513

United States

 

Tentative Agenda

 

   9:00 AM            Registration and Vivit update, Rocky Pisto, PCI

   9:30 AM            Group introductions

 10:00 AM            Blue Cross Blue Shield Service Management implementation Discussion

 

 11:00 AM            Open Discussion on Service Level Management/Reporting use case studies, HP Enterprise Services, Mgr. Brian Jones

 

 11:30 AM            Lunch Sponsored by HP - Group Discussion and sharing of best practices

 

 12:00 PM           HP Software ITSM portfolio (SM/SAW, AM, UCMDB/UD, HPA/XS, integrations   HP's Amy Heindel

 

 2:00 PM            Wrap up and plan next event

We look forward to having your company represented at this meeting of our local chapter. To register, click this link. http://www.vivit-worldwide.org/events/event_details.asp?id=361082&group=80124

 

Best Regards,

 

Rocky Pisto

Vice President

 

Professional Computers, Inc. (PCI)

9775 Fairway Drive

Powell, OH 43065

Phone: 614-408-8500

Fax:      614-408-8152

rocky.pisto@pcitroy.com

 




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