From System Monitoring to Service Management: Achieving Operational Excellence in a Dynamic World
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From System Monitoring to Service Management: Achieving Operational Excellence in a Dynamic World

Are you a large HP Operations Manager (OM) customer who finds it challenging to implement HP Business Service Manager (BSM)? Join us for this Webinar where we will highlight solutions that existing customers have used to manage these issues and how they are improving the health of their business as they implement BSM with reduced cost and better MTTR.

5/20/2014
When: Tuesday, May 20, 2014
8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)
Where: Webinar
Contact: Katherine Aitken

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"Register for this Webinar and be entered into a drawing for a $100 USD Amazon Gift Card.  Winner will be drawn from among Webinar attendees during the event that have opted-in to hear more from HP."

 

Are you a large HP Operations Manager (OM) customer who finds it challenging to implement HP Business Service Manager (BSM)?

 

Join us for this Webinar in which we will highlight solutions existing customers have used to manage these issues and improve the health of their business as they implement BSM with reduced cost and better MTTR.


 

Speaker:



Andreas Schnur
Lead Solution Consultant
HP

  • Consultant and solution architect in the HP Software Professional Services of Hewlett Packard GmbH in Bad Homburg
  • Has been working in the IT industry for 20 years
  • Focus areas of his work include, process consulting according to ITIL/ITSM and the introduction of HP Software Management Systems (Operations Manager, Business Availability Center, Business Service Manager, Universal CMDB) in several complex customer environments
  • Advises as a Lead Solution Consultant HP Software Customers in planning and implementation of HP Software Solutions
  • Key aspects of consulting are Business Service Management and Configuration Management Systems