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5 Key Education Areas to Reduce ALM Upgrade Costs
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5 Key Education Areas to Reduce ALM Upgrade Costs

When: Thursday, October 2, 2014
9:00 - 10:00 AM PDT (Los Angeles), 12:00 - 1:00 PM EDT (New York), 18:00 - 19:00 CEST (Frankfurt)
Where: Webinar
Contact: Lucy Starr

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Join us for an energetic panel discussion with HP Partners and HP Software Education experts to help you ease through your upgrade of HP ALM and drastically reduce your costs. Our panelists will discuss:

  • How studies and experience prove that adding training and education throughout the entire lifecycle of your upgrade can expedite your upgrade timeline
  • How to ensure your users are proficient in the new features and functions and are ready to go live
  • How continuous education is key to your success of reducing your total cost of ownership of HP ALM or any other software application


Lydia Casillas
VP HP Software Solutions
Sky IT Group

  • For the last fifteen years at Sky, Lydia has focused on managing HP Software Sales and Marketing, Professional Services, HP Software Education and Software Maintenance and Renewals
  • Held positions in all teams she has built at Sky; from technical trainer, delivery service consultant, presales engineer, field sales, marketing manager to courseware developer
  • Prior to Sky, held technical certifications and helped to build many of the original partner training locations for Mercury Interactive in Atlanta, Dallas and New York City
  • Trained new customers on the Application Delivery products, also authored many of the past courseware, technical and sales certifications for Mercury Interactive and HP Software
  • Authorized as one of the first non-HP employee delivery instructors to teach the HP Certified Instructor (CI) internationally
  • Has taught over 100+ HP Software related training and certification classes; educating 1000’s of customers on the HP Software portfolio
  • Currently resides in Atlanta, GA with her husband Rafael and two children
  • Spends her free time RVing cross country and traveling

Susan Merriman
Director Strategy and Innovation
HPSW Education

  • Susan has worked in education and training for almost 20 years.
  • She’s highly respected in her field with a strong track record in product development and helping companies get the most from their people through inspirational training programs.
  • Susan leads HP Software’s worldwide team focused on emerging technologies for education. 
  • Her responsibilities include market analysis, product strategy and marketing. She also runs virtual teams, pulling together and focusing a diverse range of talents – including internal and external designers and product development groups – to create new training solutions for customer and partners.
  • Susan regularly presents at HP conferences.
  • Susan has devoted her career to helping people perform better through training and prior to joining HP she held a variety of senior positions in high profile organizations.
  • Her experience includes spells at Lawson Software, Higher Technology Solutions (an Oracle Higher Education Partner) and PeopleSoft where Susan rose to the senior position of Director of Education for Public Services.
  • Outside of the office Susan spends her time in the great outdoors running, hiking, travel and sailing.


Tina Sturgis
Sr. WW Marketing Manager
HPSW Education

  • Has worked in sales and marketing for nearly 20 years
  • Expertise in project and portfolio management, application lifecycle management, agile development and education & training
  • Leads all marketing efforts around HPSW Education including social media
  • Works with press and analyst relations to continually get a pulse on the industry around education and training
  • In her free time she spends her time outdoors swimming, running and doing yoga
  • Loves visiting Disney World on the weekends with her children

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