The Future of IT Service Catalog: Beyond Request and Fulfill
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The Future of IT Service Catalog: Beyond Request and Fulfill

More than half of today’s CIOs feel overwhelmed by the outburst of digital opportunities, and businesses are increasingly purchasing cloud services directly on the market, bypassing IT. Can IT Service Catalogs, as we know them today, be saved from irrelevance? Why should IT still care about them in the era of consumerization and systems of engagement? Is catalog consolidation the right way for IT to go? If yes, how are such catalogs integrated into multiple backend systems?

10/16/2014
When: Thursday, October 16, 2014
8:00 - 9:00 AM PDT (Los Angeles), 11:00 - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)
Where: Webinar
Contact: Vesna Soraic

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More than half of today’s CIOs feel overwhelmed by the outburst of digital opportunities, and businesses are increasingly purchasing cloud services directly on the market, bypassing IT. Can IT Service Catalogs, as we know them today, be saved from irrelevance? Why should IT still care about them in the era of consumerization and systems of engagement? Is catalog consolidation the right way for IT to go?  If yes,  how are such catalogs integrated into multiple backend systems?

In this session we will discuss:
  • What businesses are really expecting from IT to drive a competitive advantage
  • Request-to-fulfill in hybrid IT environments
  • How IT Service catalog can drive more business user engagement
  • How to deal with multiple catalogs when ordering different public cloud services
We will demonstrate the latest version of HP Propel on premise.
 
Speakers:


Vesna Soraic
Sr. Product Marketing Manager
HP Software
  • Senior product marketing manager at HP Software
  • Been with HP for 15 years in R&D, product management and product marketing
  • Responsible for go to market and enablement of HP Software cross-portfolio solutions
  • Based in Germany and holds master’s degree in Computer Science from the University of Ljubljana


Michael Pott
Sr. Product Marketing Manager
HP Software

  • Responsibilities include out-bound marketing and sales enablement
  • Joined HP in 1989 and has held various positions in HP Software since 1996
  • Worked on different areas of the IT management software market, including market analysis, sales content development and business planning for a broad range of products such as HP Operations Manager and HP Universal CMDB


Michael Yang
Sr. Product Manager
HP Software

  • Senior product manager responsible for managing HP Propel
  • Worked with customers across globe on the topic of IT consumption, service management, and optimization
  • At HP, he has held product management positions covering ITSM and PPM areas
  • Worked closely with global companies across the globe on transforming IT
  • Ran a professional services practice within HP where he worked closed with leading global companies on IT best practices
  • Began his career at Accenture
  • BS in Electrical Engineering from Worcester Polytechnic Institute

 


 


 

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