Turn Incident Notifications into an Anywhere Engagement
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Turn Incident Notifications into an Anywhere Engagement

Derdack brings you an innovative & intelligent companion that introduces a new level of on-call incident handling. Your IT users will enjoy shorter down times and your team better KPIs. Join us on a journey through your on-call day, enjoy an interactive, real-time and mobile experience.

5/28/2015
When: Thursday, May 28, 2015
9:00 - 10:00 AM PST (Los Angeles), 12:00 - 1:00 PM EST (New York), 18:00 - 19:00 CET (Frankfurt)
Where: Webinar
Contact: Kathleen Zschieschang

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Companies invest a lot into systems that monitor and manage IT environments or customer service levels. But none of these systems can display their full potential if you do not add intelligent notifications and mobile response. Communicating that something is going on is as important as detecting it.

Being on call is difficult enough. 24/7 IT operations require 24/7 responsiveness. You need to respond ASAP regardless of your week-end plans. Wouldn't it be great if you could do whatever you wanted from wherever you are? If you are an IT Admin, on-call engineer, IT Manager, Business Continuity Manager or need to stay up-to-date on everything that is going on - this is the perfect session for you. 

Derdack brings you an innovative & intelligent companion that introduces a new level of on-call incident handling. Your IT users will enjoy shorter down times and your team better KPIs. 

Join us on a journey through your on-call day, enjoy an interactive, real-time and mobile experience and learn about:

  • How seamlessly Enterprise Alert integrates with your HPOM, HPSM, HPNNM or HPOO
  • How to automate your on-call incident notifications and mobile response
  • How our all-new Enterprise Alert mobile app works
  • How to reliably receive alerts on the go, incident details and history analysis
  • How to collaborate with peers and inform users on incident impacts
  • How to execute IT jobs and IT automation runbooks
  • How Enterprise Alert is working in typical use cases and scenarios and is running with our existing customer base today

Speakers:


Doreen Jacobi
President & CEO
Derdack

  • Has been working in IT since 1999 
  • Co-founder at Derdack, leading vendor for intelligent incident and mobile response software
  • Has held different executive positions and now acts as President & CEO for Derdack Corp in the US
  • Fluent in English, German and Spanish
  • Strong passion for technology
  • Enjoys spending time reading, traveling and on the water
  • Supports various social engagements including Women in IT and Business@School, an initiative by the Boston Consulting Group

 
René Bormann
R&D Team Leader
Derdack

  • Heads Derdack‚Äôs product development team and owns expert knowledge in designing enterprise-class notification software and solutions
  • With more than 9 years of experience, he understands and anticipates evolving enterprise customer needs as well as disruptive or new technology trends
  • Regular speaker at leading industry events and authors a deep dive technical blog for Derdack, sharing valuable insights into enterprise notification technology


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Email: info@vivit-worldwide.org

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