Reduce Time to Value with Automated Discovery and Service Model Maps
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Reduce Time to Value with Automated Discovery and Service Model Maps

Access to industry leading discovery, configuration management, and automated service mapping and modeling technologies combined with the right business processes and personnel have proven to be the key ingredients to reducing mean time to repair and improved customer experience and satisfaction. In this webinar you will receive an overview of how you can utilize HP Configuration Management System to discover and automate the creation of service maps.

9/23/2015
When: Wednesday, September 23, 2015
8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM -12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)
Where: Webinar
Contact: Mark Bradley

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Reduce Time to Value with Automated Discovery and Service Model Maps

Service Models have been an aspirational goal for many organizations.    The time and effort required to create and maintain effective service maps has prevented many organizations from achieving desired business outcomes.   The need for quick time to value in building new products and establishing the ability to quickly support and maintain applications has never been higher in today’s digital world. 

Access to industry leading discovery, configuration management, and automated service mapping and modeling technologies combined with the right business processes and personnel have proven to be the key ingredients to reducing mean time to repair and improved customer experience and satisfaction.

In this webinar you will receive an overview of how you can utilize HP Configuration Management System to discover and automate the creation of service maps.   

Key take aways from attending this webinar include:

  • How to select and prepare for the creation of an automated service model
  • How to execute and monitor the auto creation of selected service models
  • How to review, validate, and deploy new service maps
  • How to maintain and update service models so they remain current

Don’t miss out on this opportunity to learn the proven processes and key technology capabilities to plan, setup, and maintain service models with dependency maps across critical configuration items.

Speakers:


Mark Bradley
Sr. Product Marketing Manager CMS AM
HP Software

    • Nearly 20 years of IT experience beginning as a customer transitioning to Solutions Architect, Technical Marketing Manager, progressing to Product Manager, and now promoting HP Software as Product Marketing Manager
    • In-depth field and development knowledge include multiple releases from the HP Software Solutions
    • Advocate and instructor, embracing the depth and potential of HP Software Solutions while refining skills and demonstrating to customers the value
    • Contributing author to Implementing Service and Support Process: A Practical Guide (Van Haren Publishing, 2005) -- a reference tool compiling IT management best practices and ITSM within the ITIL
    • Bachelor of Arts from Monmouth College in Computer Science and Speech Communication
    • Masters of Science from UOP in Computer Information Systems
    • Multiple pertinent IT certifications earned throughout career


    Jon Furner
    President
    ResultsPositive

    • Brings more than 20 years of technology, IT Transformation, outsourcing and leadership development consulting, and operations experience with large Fortune 100 companies across financial services, government, pharmaceutical, natural resources, retail, and automotive industries
    • Most recently a senior director in Accenture's outsourcing business development and operational enablement practice, a group specializing in planning and implementing IT and outsourcing best practices to drive significant cost savings and return on investments

     
    Sandeep Parmar
    Senior Solutions Architect
    ResultsPositive

    • Accomplished Solution Architect with demonstrated success in designing and implementing Configuration Management Systems for various businesses
    • Focus over the last several years has been with HP’s Operations Management suite of Enterprise Software and he has built a unique skill set to maximize customers ROI on their tool investments
    • Practiced ITSM, CMS and BSM strategies for several years in various industries
    • Obtained his Master’s Degree in Business Administration from C.T. Bauer College of Business in Houston, TX
    • Certified in Project Management (PMP)


    Plan to attend HP's September CMS Technical Webinar Series

    Get an exclusive in depth look at key HP CMS software best practice topics planned for HP's customers and presented by HP & HP Partners with deep industry leading technical expertise.

    Creating Useful Impact Rules for HP UCMDB, Browser, and Release Control

    The presentation will consist of an opening discussion of the feature and proper business use within UCMDB, Universal Browser and Release Control. Effectual will also present a video tutorial of the steps and technique you can use to create and replace the out of the box generic impact rules, then open the webinar to questions and general discussion.

    Effectual

    Tuesday, September 22, 2015
    12pm PT / 1pm ET / 8pm GMT

    Registration Opening Soon

     


    Reduce Time to Value with Automated Discovery and
    Service Model Maps

    Service Models have been an aspirational goal for many organizations. The time and effort required to create and maintain effective service maps has prevented many organizations from achieving desired business outcomes. The need for quick time to value in building new products and establishing the ability to quickly support and maintain applications has never been higher in today’s digital world.

    Access to industry leading discovery, configuration management, and automated service mapping and modeling technologies combined with the right business processes and personnel have proven to be the key ingredients to reducing mean time to repair and improved customer experience and satisfaction.

    In this webinar you will receive an overview of how you can utilize HP Configuration Management System to discover and automate the creation of service maps.

    Key take aways from attending this webinar include:

    • How to select and prepare for the creation of an automated service model
    • How to execute and monitor the auto creation of selected service models
    • How to review, validate, and deploy new service maps
    • How to maintain and update service models so they remain current

    Don’t miss out on this opportunity to learn the proven processes and key technology capabilities to plan, setup, and maintain service models with dependency maps across critical configuration items.

    ResultsPositive

    Wednesday, September 23, 2015
    10am PT / 1pm ET / 6pm GMT

    Register Today

     


    AM chargeback/TCO reporting for business services

    The cloud fundamentally changes how IT is measured and managed. In the past, IT Organizations could simply cross-charge their costs and report on service-level agreements (SLAs). Today, business customers can go to Amazon, Azure or other providers’ Web pages and see prices for servers, storage, databases and more. This means for the first time, IT needs to have public cloud-comparable costs for service options. Only by doing this, can IT generate a cost-effective strategy that spans public and private cloud. In this session, we will discuss how IT can build up its dedicated and private cloud costs with the HP Asset Manager & HP CMS - UCMDB Automated Service Modeling solutions. We will also demonstrate how to put cloud costs together.

    Tuesday, September 29, 2015
    10am PT / 1pm ET / 6pm GMT

    Registration Opening Soon



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