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Reducing Incident Response and Resolution Times by 50% - Roundtable Discussion
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Reducing Incident Response and Resolution Times by 50% - Roundtable Discussion

When: Wednesday, December 2, 2015
10:00 - 11:00 BST
Where: Vivit Booth Discover 2015 London
Transformation Zone
United Kingdom
Contact: Stephanie Konkoy

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24/7 operated, mission-critical IT requires 24/7 responsiveness to remedy incidents before they impact customer-facing services and business continuity. Effective and fast incident response and resolution needs to span highly reliable alert notifications, machine-assisted collaboration between experts and the ability to launch first responder actions. With IT engineers becoming more and more mobile, "anywhere-enablement” through mobile apps becomes crucial. See and discuss what global brands are doing for a faster, more reliable and effective incident response based on Derdack’s solution.

Discussion led by:

Matthes Derdack
Group CEO

  • Co-founder of DERDACK
  • CEO since 1999
  • MBA Information Technology
  • Responsible for strategy and product innovation
  • Frequent speaker on international conferences

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