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Vivit Minnesota IT Service Management Meeting
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Vivit Minnesota IT Service Management Meeting

This local interest group meeting will focus on the topic of IT Service Management encompassing HP's Service Manager, Asset Manager, CMDB, and Discovery products.

When: 3/16/2016
10:00 am - 3:00 pm
Where: Axel's Restaurant in Mendota
1318 Sibley Memorial Hwy
Mendota, Minnesota  55150
United States
Contact: Laura Walker

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Save the date for our next Vivit Minnesota IT Service Management meeting on Wednesday, March 16th!

We’ll be meeting up at Axel’s in Mendota from 10:00-3:00. Our agenda will include:

10:00  Registration and networking

10:30  2:00 - All the Latest and Greatest surrounding HP ITSM (Scott Knox, HPE)         

          Discussion points will include:

·       Clarity around HP SM 9.41 features and smart analytics

·       Service Catalog and Propel for ITSM

·       SACM/Integration/Automation

12:00-1:00  Lunch and networking

1:00-2:00  Process Designer: Discussion around 9.41 updates including Tips and Tricks (Eric Krueger, StrataCom)

2:00-3:00  Open forum discussion, Moderator Lead

          Discussion points will include: process designer, upgrades to 9.41, request management and service catalog, any other topics the group requests

3:00  Door prizes and closing

I hope you can join us!


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