Improving the Customer Experience with Avatars
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Improving the Customer Experience with Avatars

Improving the Customer Experience with Avatars

9/7/2016
When: Wednesday, September 7, 2016
9:00 - 10:00 AM PDT (Los Angeles), 12:00 PM - 1:00 PM EDT (New York), 18:00 - 19:00 CEST(Frankfurt)
Where: Webinar
Contact: Mark Laird


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To view this webinar recording, slide deck, and Q&A, go to: 
http://www.vivit-worldwide.org/members/group_content_view.asp?group=83434&id=602204

 

Brought to you by the Business Service Management Special Interest Group


In this webinar you will learn how Sopra Steria is implementing Avatars to improve the Customer Experience without having to replace the underlying Service Management platform.


Speaker:


Mark Laird
Group Technical Architect 
Sopra Steria

 

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