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Improving the Customer Experience with Avatars
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Improving the Customer Experience with Avatars

Improving the Customer Experience with Avatars

When: Wednesday, September 7, 2016
9:00 - 10:00 AM PDT (Los Angeles), 12:00 PM - 1:00 PM EDT (New York), 18:00 - 19:00 CEST(Frankfurt)
Where: Webinar
Contact: Mark Laird

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To view this webinar recording, slide deck, and Q&A, go to:


Brought to you by the Business Service Management Special Interest Group

In this webinar you will learn how Sopra Steria is implementing Avatars to improve the Customer Experience without having to replace the underlying Service Management platform.


Mark Laird
Group Technical Architect 
Sopra Steria


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