What’s New in HPE Service Anywhere August 2016 Release
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What’s New in HPE Service Anywhere August 2016 Release

What’s New in HPE Service Anywhere August 2016 Release

9/8/2016
When: Thursday, September 8, 2016
8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)
Where: Webinar
Contact: Julie Azoulai


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HPE Service Anywhere is a comprehensive, Big Data SaaS service desk based on industry best practices and built on a modern, scalable platform.

August 2016 brings a new, feature-packed HPE Service Anywhere release. This webinar will present the release highlights and the benefits they will bring to your service desk.

Highlights include:

  • New mobile application that enables employees to self-solve issues and request services
  • ChatOps-style integration with Slack and Hubot for collaboration and fast incident resolution
  • On-call schedules for automatic routing of tickets to on-duty agents
  • Project and portfolio management and asset management enhancements
  • Security and performance features

Speakers:


Steven Anderson
Senior Product Manager

HPE Service Anywhere
Hewlett Packard Enterprise
  Worked in ServiceCenter and Service Manager R&D for over 10 years as a developer, scrum master, team manager, and program manager.
•  Product Management for Service Manager starting in 2011 and then Service Anywhere since its inception



Tonya Scherba
Senior Product Manager
Hewlett Packard Enterprise

  • Focused on Service Anywhere
  • Worked in enterprise software for a number of years, managing products including Project and Portfolio Management and Professional Services Automation

 



Julie Azoulai
HPE Service Anywhere Product Marketing Manager
Hewlett Packard Enterprise

  • Over 20 years at Mercury/HP/HPE in a variety of roles
  • Involved with HPE Service Anywhere since its inception

 


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