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INFORUM NEWS



JULY 2010 - NEWS FLASH
 
VIVIT AT HP SOFTWARE UNIVERSE IN WASHINGTON, D.C.

WHAT IS VIVIT (AKA THE PEOPLE IN THE PURPLE SOCCER JERSEYS)?
Mark Ford By Mark Ford, Vivit Member and Co-Leader for the Iowa Chapter of Vivit
Washington DC
Many HP Software Universe attendees likely saw the name Vivit at some point during the conference. Anton Knolmar, Vice President of Marketing for HP Software & Solutions, mentioned Vivit at the end of Mainstage on Day 1. There were Vivit sponsored training sessions before the conference and a Vivit booth in the Solution Showcase. There were lunch tables reserved for Vivit chapter meetings and Vivit scavenger hunt flyers on track session seats. Vivit Jerseys

There was a Vivit Best & Brightest contest complete with cool prizes:

BnB Panel
Best and Brightest Panelists
BnB Contestants
Best and Brightest Contestants
There were large cardboard displays with pictures of Vivit leaders of the year and a Vivit MVP. There were even Vivit people milling around wearing purple soccer jerseys- Vivit sightings all over the place. It was almost like being in Roswell, New Mexico - the home of many UFO and "little green men" sightings. Hey, that's Vivit... and look there's Vivit... and hey the person in the jersey over there is with Vivit. They seem friendly enough but just who are those "purple people" and what is Vivit?

Click here to learn more...

Rocky's Jersey

VIVIT NEWS
 
Announcing the Vivit Leaders and MVP of the Year
Americas Region

The Leader of the Year awards are given out twice a year (the Americas region in June and the EMEA region in December) and is Vivit’s way of thanking leaders for their outstanding service to the HP Software and Solutions user community.

This year’s winners are Todd DeCapua, Colin Fries, and Rocky Pisto. Their enthusiasm, dedication, passion for quality, and ability to motivate their colleagues to share ideas and best practices has resulted in strong user groups in their local areas. It was from the voices of their local groups that they were nominated.

Click here to learn more...

Track Chairs for HP Software Universe, Washington, D.C.
Jim Murphy

By Jim Murphy, Director

Vivit would like to recognize and thank the Vivit members who volunteered their time and served as track chairs for HP Software Universe. Vivit's role has become an important part of the HP Software Universe program planning process in the months leading up to the show. Look for opportunities to help with HP Software Universe 2011 this winter.

James Kerr VIVIT BOD Representative Application and business transaction management
Ken Herold VIVIT Representative Virtualization Management.& Network Management
Matt Thurston VIVIT Representative Business Service Automation
Tom Reinsel VIVIT Representative Agile Application Development
Viral Desai VIVIT Representative IT Service Management
Olli Laiho VIVIT Representative Quality Center


Instructors for Vivit Sponsored Training at HP Software Universe, D.C.
Jim Murphy

By Jim Murphy, Director

On behalf of Vivit, I would like to thank our instructors for preparing and presenting Advanced Training at HP Software Universe 2010. The advanced training offered by Vivit is becoming a popular event for the show, with 63 attendees this year. The attendance underscores the value and respect our community has for the partners and practitioners in our industry.

Travis Depuy and Ryan Palkovic, Techport13
Service Manager 7.x Leveraging Web Services Architectures for Secure, Reliable, Real-Time Application Integrations

Chuck Warner and Ben Vargas, Techport13
HP Service Manager 7.x Advanced Tailoring Concepts and Best Practices

Jake Burman, Pepperweed
HP Operations Orchestrator: Implementation and Integration Strategies

Sandip Nanda, Pepperweed
Advanced Sitescope VuGen Scripting

Chris Munro, Greenlight Group
Network Node Manager 8i Implementation Best Practices

Joe Madden, Greenlight Group
HP Network Automation Hints, Tips, and Implementation Best Practices

Aaron Magi, xMatters
Best Practices for Customizing AlarmPoint Integrations with HP Operations Manager and Network Node Manager

Richard Verburg and David Van Heusden, Westbury
A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center

Here are some quotes from our class attendees!

  • "Wish the class would have run longer."
  • "Going through the lab was very helpful."
  • "Great Stuff!"
  • "More More More SM7 tailoring classes!"
  • "This is a good and informative class"
  • "More like this one!"
Announcing New Vivit Board Members and Officers

Vivit, the independent, worldwide users group for the HP Software community has closed their elections and announces their new board members and officers.

Newly-Elected Board of Directors:
  • Colin Fries
  • Jason Kennedy
  • Jonathan Piersol
Officers:
  • Karen Semonson, President (re-elected)
  • Jonathan Piersol, Vice President
  • Brad Clark, Secretary (re-elected)
  • Michael Collins, Treasurer

View the entire Vivit Board of Directors here.


COMMUNITY BUZZ

Welcome New Vivit Leaders

Local Chapter Leaders
Iowa, USA Mark Ford, Senior IT System Analyst for Principal Financial Group, joined Christopher Scharer and Scott Anderson.
Switzerland Michael Sieber, CEO for IT unlimited AG, joined Andreas Oswald and Mathias Traugott.
Texas, USA Laura Walker, Business Development Manager for StrataCom, joined Jeff Benedict and Kishore Kamath.
Worldwide Special Interest Group Leaders
HP Service Management Mary Kay Petersen, IT Service Management Director for Mentor Graphics, joined Floris Verschoor and David de Swaan Arons.
Testing, Quality, and Application Lifecycle Management Christopher Scharer, Sr. SQA Test Consultant with TEK Systems (Nationwide Insurance), joined Andreas Birk, Olli Laiho, and Rick Barzen.

Introducing HP Business Service Management 9 (BSM)
Business Service Management for a Complicated World

The complex new world of business applications

IT environments-and the task of managing them-are orders of magnitude more complex than they were ten years ago, or even five.

Companies demand new business applications at a rate unimaginable a decade ago. Everything changes-the business requirements, the applications themselves, the underlying technologies. And those technologies-composite applications, virtualization, Agile, outsourcing, cloud service delivery-all trend toward more complexity.

The evolving role of IT organizations

All of this means that IT organizations are being forced to assume new roles. They've gone from acquiring, deploying, and managing systems to partnering with the business to produce business outcomes. And now they need to evolve further-into in-house IT service brokerages that:

  • Evaluate new technologies and advise the business
  • Decide what is best delivered in-house and what is best sourced from third parties
  • Monitor and manage a complex hybrid mixture of legacy, in-house, outsourced, and cloud-sourced technology and services to make sure all of it exceeds business requirements-as cost-effectively as possible

The new requirements for IT management solutions

This new role requires new IT management solutions. Today's IT management software has to focus on visibility, integration, communication, and collaboration. It has to empower IT staff to know the IT infrastructure, know the sourcing ecosystem, know the technical and business interdependencies among components, and know how everything is performing-from a business perspective, in real time.

Click here to learn more...

Introducing HP Configuration Management System 9

We are excited to announce the release of HP Configuration Management System (CMS) 9, which includes HP Universal Configuration Management Database (UCMDB) and HP Discovery and Dependency Mapping (DDM) and is a significant advancement from version 8. Here are some of the highlights clients will get with CMS 9:

Enhanced virtualized discovery and partners

HP CMS can perform event-driven discovery for VMware environments when new virtual machines are created or when virtual machines are moved with technologies such as VMware VMotion. It automatically updates these changes into the HP Universal CMDB. This is critical given the dynamic nature of virtualized environments. HP has broadened discovery breadth with new partnerships with Troux, a leading enterprise architecture tool, and Aperture Vista, a leading data-center planning and management tool. These two partners allow HP CMS to decompose services from the business-process layer down to the physical-rack and power-system layer.

Enhanced integration and federation capability

HP UCMDB 9 features a new user interface to help organizations with integration, federation, and reconciliation. HP UCMDB 9 federation capability helps companies deliver on the promise of the ITIL version 3.0 definition of a federated configuration management system.

HP UCMDB and DDM 9 are available for purchase now, and shipments will begin by mid-June 2010. For more information, go to the ITILv3 Configuration Management System web page.

Show your Agile Experience and Get an Agile Crew T-shirt and Enter to Win an HP Mini Laptop!

More organizations are turning to Agile to reduce development cycles and improve IT efficiency. Not surprisingly however, many organizations are struggling to deliver on the promise of this new methodology.

Has your organization been successful with Agile, or are you still struggling in chaos? Create a short video to show us your Agile experience-good or bad. All entries will receive a free Agile Crew T-shirt and be entered to win an HP Mini Laptop! Enter now!


UPCOMING WEBINARS

Discover the New HP Service Manager 9.20

Tuesday August 3, 2010
7-8 AM PDT - Los Angeles / 10-11 AM EDT - New York / 3-4 PM WEST - London / 4-5 PM CEST - Berlin / 5-6 PM EEST - Helsinki
Check Your Time Zone

Brought to you by the worldwide HP Service Management Special Interest Group of Vivit. Join Vivit and Ben Vargas of Techport Thirteen, Inc. to discuss the features and enhancements found in the new release of HP Service Manager 9.20. Topics covered will include the key changes within version 9.20, the new HP Release Control (RC) embedded change calendar, Integration Manager (SMIS), consolidating your web tier into a single embedded Release Control instance, and the form upgrade utility to assist in your move to Service Manager 9.20.

Register Now.

Webinar Series: The Fundamentals of Testing

Don't miss the upcoming HP webinar series on the fundamentals of testing. You'll hear from customers, partners, and product experts on an array of topics ranging from test data management to load testing to application security.

How HP & Fortify helped FICO implement a secure development lifecycle

Tuesday, July 13, 2010
10:00 am PT / 1:00 pm ET
Check Your Time Zone

Key steps to proper planning, execution, and analysis of performance testing methodology

Tuesday, July 27, 2010
10:00 am PT / 1:00 pm ET
Check Your Time Zone

Register now.

Watch HP Service Manager Flex Its Enterprise Muscles and See What the Latest Release Can Do for You

Wednesday, July 21, 2010
10:00am PT / 1:00pm ET
Check Your Time Zone

See how the latest release of HP Service Manager gives you an enterprise-strength service desk proven to handle the volume, scale, performance, and globalization requirements of your business through an ITILv3 service-oriented solution. In this webinar we'll show you a pragmatic approach that can enable you to see results faster, automate change management, integrate your service catalog, and leverage the power of automated discovery and service dependency mapping with HP Service Manager 9.

Register now.


ON-DEMAND WEBINARS AND VIDEOS

HP Service Manager on SAAS - Playtech Can't Gamble with Their Service Manager Migration

Considering migrating to Service Manager but are facing challenges such as long implementation times, lack of trained resources and risky deployments? You are not alone. Speakers Erkki Laanaments (Playtech*) and Steven Kiss (Achievo) share their experience of deploying Service Manager on HP's Software-as-a-Service environment. This allowed Playtech to regain their IT focus on service delivery by removing the cost and headaches around onsite application infrastructure and support while leveraging Achievo's Service Manager expertise. This then allowed them to achieve an accelerated time to value for their production deployment.

View the webinar recording.

New HP R&D Agile Metrics Video: Part 1 of the Pragmatic Agile Series

The Pragmatic Agile series by HP R&D presents key agile concepts and their implementation in HP BTO products development process. This video focuses on HP R&D most-used metrics for development and QA. View it now.

Optimizing Costs and Improving Agility

An InformationWeek Webinar featuring Forrester Research, Inc & HP RnD

Are you interested in learning more about how organizations-like HP's own development team-are getting better results using Agile?

Join Dave West, senior analyst, Forrester Research, Inc, as he discusses the latest research and trends on modernizing application portfolios and application delivery methods, including Agile. HP R&D then discusses how they have adopted Agile, leveraging HP Quality Center software, to improve QA coverage and market adaptability and achieve numerous application delivery improvements. Register now.

Building the Business Case for Application Security: From Zero to Application Security in Five Easy Steps

Are you dealing with hundreds of web applications, thousands of vulnerabilities, and only a few security experts? Join Caleb and Kathy as they discuss the best ways to overcome these challenges and to launch and grow an enterprise application security program. You will learn:

  • Different practical and targeted techniques to identify and prioritize all of your assets
  • Key options for scoping an initial phase of an application security programs
  • How to build a business case for an enterprise program
  • How to scale your program with limited budget and few experts

Register now.

Live Hacking Demo: From Simple Web Vulnerabilities to Complete Compromise

During this webcast, Oscar Salazar will demonstrate detailed, step-by-step hacking scenarios that show how hackers can take advantage of even the most mundane-looking developer mistakes to expose security vulnerabilities and take complete control of a remote server. Register now.

Take a Tour of HP Service Manager

Watch this 25 minute on-demand demo to see unique features that allow you to manage all facets of your ITSM environment with emphasis on ITIL v3 service oriented approach. The latest release of HP Service Manager automates and integrates key IT processes such as incident, problem, change and release management. See how you can give users the convenience of self-service, catch unplanned changes, analyze risk and gain ultimate order, efficiency and control. Watch it now.

HP Service Manager is now certified in NINE ITIL v3 processes at the Gold Level by OGC, the creator of ITIL. This is more OGC-certified ITIL processes than any other vendor. See it for yourself.

Read about the strength of HP Service Manager and more about HP Service Manager 9.2.

Boeing Soars to New Levels: Improved Application Availability, Plus Customer Satisfaction and Business Alignment

Listen to this webcast and learn how the Boeing Commercial Aviation Services (CAS) division built a series of best practices and services for all its application support teams to implement performance and availability monitoring services in a secure, scalable, and repeatable way. Hear from Boeing and HP how to apply these best practices and lessons learned to your IT operations to increase your critical application availability and reduce downtime. You'll learn why moving to a proactive IT management model can help enhance your overall application performance management strategy to achieve business alignment and customer satisfaction.

Application Management in 2010: How to Manage Your Internal and Cloud Apps

Watch and learn from the experts at featured analyst firm, Gartner, Inc., and HP on solutions that allow IT organizations to detect, prioritize, isolate, diagnose, repair, and prevent problems before users and the business are impacted.

My Application is Annoying! It's Slow, Crashes, & Abuses Resources - Now What? The What: Application Diagnostics

Register to download this recorded web event and you will see and hear how the combination of these three key capabilities can be used with applications in development, testing, and production to quickly isolate, triage and resolve performance issues at the source.

  • Visibility into applications and their surrounding environments
  • Automatic discovery of composite application components and transaction breakdown info
  • Deep diagnostics for resolving intermittent problems can be used with applications in development, testing, and production to quickly isolate, triage and resolve performance issues at the source.

With HP Diagnostics the end results are happy users as well as applications performing as you need them to perform.


ACCELERATING EXPERTISE

New Study: Clearing Your Path to Modern Applications and Business Agility

Download the new study conducted by Forrester Consulting on behalf of HP and learn how companies are optimizing their productivity and modernizing their methodologies to make application development more efficient and effective. Key findings include:

  • Agility, innovation and cost reduction are driving modernization activity
  • Obsolete technology, poor functionality, and unstable applications abound
  • Modernizing SDLC tools, processes and portfolio techniques yields drastic gains