May 2014
In This Issue




HP Logo
From System Monitoring to Service Management: Achieving Operational Excellence in a Dynamic World

When large HP Operations Manager (OM) customers with an existing and proven OM environment want to implement HP Business Service Manager (BSM) as a new operations bridge/umbrella system, they often face difficulties. In this webcast, HP will describe how existing customers manage some of these issues and how they are improving the health of their business as they implement BSM with reduced cost and better MTTR.

Register for this webinar and be entered into a drawing for a $100 USD Amazon Gift Card.

Date: May 20, 2014
8:00 am PT/11:00 am ET
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HP Discover 2014

Why Attend?
See below.

Are you still trying to decide if you should attend HP Discover? See below and hopefully you will decide to join fellow Vivit members in Las Vegas at HP’s largest conference of the year.

The HP Discover session catalog and scheduler are live!

Check out the 200+ software content offerings at HP Discover via the session catalog. Just select "Software” from the "Track” options. Whether you’re looking to transform IT, gathering information for your next big project, or simply trying to stay ahead of the technology curve, HP Discover has something for you. And after you register, start booking a seat in the sessions of your choice—seating is limited!

Register here.

Enter code SWVIVIT to save $300 off the entrance price of $1795!

Plus, if you register between now and May 14 using code swvivit, you will be entered into a drawing to win a free pass to Discover 2015. No other code will give you the opportunity to win this pass.

Don’t miss out on Vivit’s Deep Dive Sessions at HP Discover. These pre-conference sessions run on Monday, June 9, from 1:00 - 5:00 pm. Register for these sessions through your new or existing HP Discover conference registration. Seating is limited! Learn more.

Vivit is also hosting six Roundtable Discussions.These are one hour interactive breakout sessions. You can register for these through the session scheduler. Again, seating is limited, so be sure to register today! Here is a complete list of the roundtable topics and session ID:

Session ID

Roundtable Title

Day & Time


The new HP ALM 12 Web Client: A fresh look for an old friend

Tuesday, June 10
1:00 PM – 2:00 PM


Performance testing in the era of mobility

Wednesday, June 11
9:00 AM – 10:00 AM


Performance testing: Past, present, and future

Wednesday, June 11
10:30 AM – 11:30 AM


HP UFT: Challenges with modern browsers and mobile testing, keeping up, and reusing test assets

Wednesday, June 11
12:00 PM – 1:00 PM


ITSM: Service catalog tips and tricks

Thursday, June 12
9:00 AM – 10:00 AM


Big Data challenges: Exploring dark data

Thursday, June 12
10:30 AM – 11:30 AM

Attendees at last year’s event were among the first to see the latest advancements in cloud, big data, security, and mobility. Don’t be left out in 2014.

  • Be the first to preview groundbreaking innovations in the 35,000 square foot DiscoverZone.
  • Learn about the hottest new trends in technology.
  • Gain access to thousands of industry experts.
  • Attend one of HP’s 13 software Special Interest Groups (SIGs). All Vivit members are encouraged to attend these sessions on Tuesday morning, June 10, from 8:00 am – 12:00 pm.
  • Meet 1:1 with HP specialists in individually tailored discussions.
  • Build new contacts and network with industry peers.

Be part of HP Discover! Register today using code SWVIVIT.

Deep Dive

Don't miss out!
Sign up today!

Vivit is pleased to be offering Deep Dive Sessions at HP Discover. These pre-conference sessions allow you to hear real-world implementation experiences and examples from practitioners who are in the field solving business problems with HP Software tools every day.

They run on Monday, June 9, from 1:00 - 5:00 pm. Register for these sessions through your new or existing HP Discover conference registration. All sessions will be held at The Venetian in Lando Rooms on the 4th floor. The cost per session is only $99 thanks to our sponsors—this is an incredible value which normally costs $495. Here is a complete list of sessions currently being offered:

Session ID





Better SAP Application Quality for Less Effort


Lando 4202


Continuous Delivery with Jenkins, HP LoadRunner, and HP UFT


Lando 4302


Deep Dive into HP ALM 11.52

Checkpoint Technologies

Lando 4203


Deep Dive into Web Service APIs using LoadRunner


Lando 4204


ERP Testing with HP ALM/QC: Methodologies, Best Practices and Hands-on Workshop


Lando 4303


HP Operations Analytics – Using HP Big Data Analytics to transform IT Operations


Lando 4304

TNG4723Making Management Analytics Simpler
HPLando 4205

Unable to attend HP Discover but would like to attend Vivit Deep Dive Sessions? Contact Mark Herbert, Education Chair, Vivit Board of Directors.

More sessions may be added. Please be sure to check our website. Seating is limited, so be sure to register today! Learn more.

Top Virtual Contributor

Be the Top Virtual Contributor!

Congratulations to Randy Mikel!

Vivit is pleased to announce a new program that will award points to members for participating in various activities on our website. In addition, the member who earns the most points each year through at least 4 different activities as outlined on our website will be recognized at HP Discover as the Top Virtual Contributor.

Congratulations to Randy Mikel, Vivit member from Texas, for having the most points from February, March and April. He will receive special recognition at HP Discover in Las Vegas in June.

It’s easy to start earning points. Sign into Vivit’s website and update your profile, post a blog, attend an event, refer another member and you can start earning points today.

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Here are the top 10 virtual contributors for April:

1.Randy Mikel
United States
2.Mark LairdUnited Kingdom
3.Sri Deekshitulu
United States
4.Manjula Muniyappa
United States
5.Colin Fries
United States
6.Darla Burk
United States
7.Jan Czajkowski
8.Kevin May
United States
9.Wael Moustafa
Saudi Arabia
10.Larry Hollingsworth
United States

Board of Directors Election Results
Richard Bishop

Richard Bishop, Director, Nominations Chair, UK User Group Leader

I’d like to take a moment to thank those of you who took the time to vote in our recent election. As most of you know, Vivit has a Board of Directors that consists of nine directors who manage our staff of four and provide leadership and direction to our Local User Group and Special Interest Group leaders throughout the world. Each year, Vivit holds staggered elections to elect three of the nine board members.

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Vivit's Partner Directory—Learn about HP Software Partners!

HP Partner Directory on Vivit’s website offers a single place for the HP Software Community to find partners that offer solutions to support HP Software users. Learn more about these partners and solutions they offer:

Blue Elephant



PM Soft

Checkpoint Technologies

Results Positive


Seamless Technologies


Spectrum Automation

Fast Pass


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Why Update your Membership Profile?

In order to ensure you receive information that is tailored to your needs, please update your member profile. We are working on a project to segment our members based on industry and HP Software products so that you receive information that is relevant to you. Click here to be taken directly to your profile. Sign in is required which automatically gives you points towards the top virtual contributor program.

Upcoming Local User Group Meetings

May 13, 2014
• Stockholm, Sweden
Workshop: Best practices för testfall i ALM/QC
May 22, 2014 • St. Louis, Missouri
Q2 2014 Vivit St. Louis Meeting

Content from Recent Local User Group Meetings

If you missed a meeting in your area, please click on the meeting below to see the content that was shared.

April 16, 2014 • Brooklyn, Ohio
Performance Center & Shunra - Ohio Chapter

Upcoming Webinars

May 14, 2014

Optimizing Product Offerings through Mobile Data Analysis
11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt), 20:30 - 21:30 IST (New Delhi)

May 20, 2014
From System Monitoring to Service Management: Achieving Operational Excellence in a Dynamic World

8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)
May 21, 2014
Operation Orchestration "Automating Your Data Center”

9:30 – 10:30 am IST (New Delhi), 12:00 pm – 1:00 pm SGT (Singapore), 2:00 pm – 3:00 pm AEST (Sydney)

May 22, 2014

What’s New With HP Service Manager
8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)

May 27, 2014
Turning the Dream of Rapid, Error-free Service Delivery into Reality (Automation & Cloud Updates)

9:30 – 10:30 AM PDT (Los Angeles), 12:30 – 1:30 PM EDT (New York), 18:30 – 19:30 CEST (Frankfurt)

June 5, 2014
How Evry, Norway’s Largest IT Company, Empowers Staff to Gain Competitive Edge

9:00 - 10:00 AM PDT (Los Angeles), 12:00 - 1:00 PM EDT (New York), 18:00 - 19:00 CEST (Frankfurt)

Recordings from Recent Webinars

Join hundreds of fellow Vivit members who have already participated in the webinars below. Hear from top experts and visionaries in the industry and learn what is new with HP Software products. View recordings today.

Mobility & Cloud Virtual Summit
Big Data & Security Virtual Summit
HP and the Intelligent Service Desk (SPM Product Updates)
ViewHP BSM - Panel Discussion: Customers Talk About Their Journey and Success
ViewHP Apps 12 Update: Gain the Elusive Balance Between Velocity and Quality
ViewMigrating to Service Manager 9.3x to improve user experience, ROI, and TCO
ViewBest Practices for Mobile Performance Testing
ViewService Catalog and Request Management
ViewTransform to a True Service Broker with HP Propel
ViewBig Data Security: Challenges, Strategies and Tools
ViewPreview the new HP LoadRunner and HP Performance Center 12.0

New Leader Welcomed

Kevin Owen
Kevin Owen
Kindeva Solutions PTY LTD
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Spotlight on Volunteers
Brian Pohl
Frank Rosenfelder
Brian Pohl
Technical Architect USAA
San Antonio Chapter Leader
Mobile SIG Leader
Frank Rosenfelder
Sales and Marketing Manager
IT unlimited AG
Germany Chapter Leader
Read More

News from HP Software

May 2014 Online Expert Days on the IT Experts Community

Reduce the time, cost, and risk of managing your IT operations with free training at HP Discover 2014

Relationships drive a leader’s success

Teacher says: five ways to build and maintain the skills of your users

Lessons from the trenches: What HP IT learned when deploying cloud services

NEW! FREE TO DOWNLOAD — 2 hours to self-healing remediation and fast service fulfillment

Clear the queue! Accelerate your service request fulfillment with IT process automation

HP Cloud is going to HP Discover. Are you? Here is how to register for the event and meet the team

Learn about the updates and improvements to the HPAnywhere developer IDE and supporting tools

Is #BYOD still the best term to describe the Internet of Things?

Upcoming Webinars

May 8, 2014 | 10 am PT/1 pm ET
Fix Failing Projects and get a Handle on Portfolio Chaos