June 2014
In This Issue




Moving toward ticketless IT using
Connected Intelligence

Imagine an IT organization that can deliver services faster to improve service quality and customer satisfaction while radically reducing the number of IT support tickets when dealing with incidents or service issues/problems. This isn’t a vision for the future. It’s the reality today for HP Service Anywhere users. Built from the ground up for SaaS, designed for ITSM and with embedded big data technology, HP Service Anywhere provides a user experience unlike any other. The key to the experience is connected intelligence – which combines big data analytics, social IT management, and modern user functionality to promote agility, ease of use and unprecedented knowledge access on the service desk.

Big Data is the foundation of connected intelligence – delivering deeply embedded knowledge that enables the solution to:

  • Present the best and most relevant information to users when and as they need it.
  • Eliminate knowledge silos by connecting a variety of sources and types of data.
  • Understand social IT interactions trends and convert into reusable knowledge.
  • Enable deeply embedded multichannel knowledge delivery to users and end-users.
  • Generate forward looking actionable analytics based on trending of user interactions such as collaborative chat and knowledge queries.
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HP Logo
Cloud Analytics: Why it Matters in a Hybrid Cloud Management Solution

In today’s IT environment, speed, reliability, and quality are essential. IT professionals must be able to address enterprise needs consistently and at a moment’s notice. That means being able to deploy applications, servers, and system performance at the speed of business, while also supporting and optimizing critical business processes.

Register for this webinar and gain insight into an innovative approach to Cloud Analytics and reporting. Topics covered will include costing and pricing of services, evaluation of vendor performance, cloud implementation ROI, how to gain better insight for deciding which resources to use to deliver a service and how businesses are consuming your services.

Date: June 18, 2014
10:00 am PT/1:00 pm ET
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HP Discover 2014

Last chance to register for HP Discover!

HP Discover starts in just a few days—don’t miss out on HP’s largest event of the year, complete with 350+ software-specific offerings.

Register today and use code SWVIVIT to save $300 off the registration fee.

See all the software-specific offerings via the HP Software content maps or view the map that best meets your needs: ALM | Automation and Cloud Management | Big Data | BSM | Information Optimization | ITSM | Mobility | PPM | QPV | Security | The Business of IT

Want to see all HP offerings? Check out the session catalog.

How else can you benefit by attending?

  • Attend one of Vivit’s Deep Dive Sessions being held on Monday afternoon, June 9, from 1:00 pm – 5:00 pm.
  • Attend one of HP’s 13 software Special Interest Groups (SIGs) being held on Tuesday morning, June 10, from 8:00 am – 12:00 pm.
  • Attend one of Vivit’s Roundtable Discussions. Topics include Performance Testing, ALM, HP UFT, ITSM and Big Data.
  • Meet 1:1 with HP specialists in individually tailored discussions—ask your sales rep to schedule.
  • Build new contacts and network with industry peers.

Whether you’re looking to transform IT, gathering information for your next big project, or simply trying to stay ahead of the technology curve, HP Discover has something for you. And after you register, start booking a seat in the sessions of your choice—seating is limited!

Register here.

Be sure to enter code SWVIVIT to save $300 off the entrance price of $1795!

Deep Dive

Last chance to register!
Sign up today!

Vivit is pleased to be offering Deep Dive Sessions at HP Discover. These pre-conference sessions allow you to hear real-world implementation experiences and examples from practitioners who are in the field solving business problems with HP Software tools every day.

They run on Monday, June 9, from 1:00 - 5:00 pm. Register for these sessions through your new or existing HP Discover conference registration. All sessions will be held at The Venetian in Lando Rooms on the 4th floor. The cost per session is only $99 thanks to our sponsors—this is an incredible value which normally costs $495. Here is a complete list of sessions currently being offered:

Session ID





Better SAP Application Quality for Less Effort


Lando 4202


Continuous Delivery with Jenkins, HP LoadRunner, and HP UFT


Lando 4302


Deep Dive into HP ALM 11.52

Checkpoint Technologies

Lando 4203


Deep Dive into Web Service APIs using LoadRunner


Lando 4204


HP Operations Analytics – Using HP Big Data Analytics to transform IT Operations


Lando 4304

TNG4723Making Management Analytics Simpler
HPLando 4205

Seating is limited, so be sure to register today! Learn more.

Ready for the HP- Vivit Black and White challenge at HP Discover?

Get the black and white on Continuous Application Delivery and see for yourself how HP’s declarative based model driven approach allows for the quick and manageable automation of your application deployment. Please consider attending this Hands-on-Lab 3293 (HOL3293). Be the first to design and deploy your applications during this session and you could win a HP-Vivit mystery entertainment pack!

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Top Virtual Contributor

Be the Top Virtual Contributor!

Congratulations to Randy Mikel!

Vivit is pleased to announce a new program that will award points to members for participating in various activities on our website. In addition, the member who earns the most points each year through at least 4 different activities as outlined on our website will be recognized at HP Discover as the Top Virtual Contributor.

Congratulations to Randy Mikel, Vivit member from Texas, for having the most points from February, March, April and May. He will receive special recognition at HP Discover in Las Vegas in June.

It’s easy to start earning points. Sign into Vivit’s website and update your profile, post a blog, attend an event, refer another member and you can start earning points today.

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Here are the top 10 virtual contributors for May:

1.Randy Mikel
United States
2.Mark LairdUnited Kingdom
3.Jan Czajkowski
4.Larry Hollingsworth
United States
5.Sri Deekshitulu
United States
6.Manjula Muniyappa
United States
7.Steve Williams
United States
8.Darla Burk
United States
9.Mark Ford
United States
10.Ricardo Jorge

Follow Vivit via Social Media

Consider following Vivit from social media networks. It will help you keep informed about upcoming events. It’s easy to do. Simply click on the images below.


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Where do you go for HP Software help, HY-Vee?

Chris Scharer
By Christopher J. Schärer, Treasurer, Vivit Board of Directors
Iowa & Nebraska Chapter, and Testing, Quality, Application Lifecycle Management SIG Leader

Hy-Vee’s slogan, "A Helpful Smile in Every Aisle," expresses the foundation of the company’s operating philosophy. If I had come up with a slogan for Vivit, I think a slogan similar to this would fit quite well— "A Helpful Smile in Every Chapter (LUG/SIG).” The Mission Statements of the Performance Engineering and Testing, Quality, and ALM SIGs demonstrate this important aspect of Vivit.

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Upcoming Webinars

June 5, 2014
How Evry, Norway’s Largest IT Company, Empowers Staff to Gain Competitive Edge
9:00 - 10:00 AM PDT (Los Angeles), 12:00 - 1:00 PM EDT (New York), 18:00 - 19:00 CEST (Frankfurt)

June 18, 2014
Exploring Unstructured Data and Analytics

8:00 - 9:00 AM PDT (Los Angeles), 11:00 AM - 12:00 PM EDT (New York), 17:00 - 18:00 CEST (Frankfurt)
June 19, 2014
Hackers and Threats: Remaining Vigilant and Relevant

10:00 - 11:00 AM PDT (Los Angeles), 1:00 - 2:00 PM EDT (New York), 19:00 - 20:00 CEST (Frankfurt)

June 24, 2014

No More Excuses: Now it’s Easier to Migrate to ALM 12
9:00 - 10:00 AM PDT (Los Angeles), 12:00 - 1:00 PM EDT (New York), 18:00 - 19:00 CEST (Frankfurt)

Recordings from Recent Webinars

Join hundreds of fellow Vivit members who have already participated in the webinars below. Hear from top experts and visionaries in the industry and learn what is new with HP Software products. View recordings today.

Mobility & Cloud Virtual Summit
Big Data & Security Virtual Summit
HP and the Intelligent Service Desk (SPM Product Updates)
ViewHP BSM - Panel Discussion: Customers Talk About Their Journey and Success
ViewHP Apps 12 Update: Gain the Elusive Balance Between Velocity and Quality
ViewPreview the new HP LoadRunner and HP Performance Center 12.0
ViewOptimizing Product Offerings through Mobile Data Analysis
ViewFrom System Monitoring to Service Management: Achieving Operational Excellence in a Dynamic World
ViewOperations Orchestration "Automating Your Data Center”
ViewWhat’s New with HP Service Manager
ViewTurning the Dream of Rapid, Error-free Service Delivery into Reality

Americas 2014 Award Nominees

It is time once again to recognize the efforts of our members who have chosen to be Leaders in the Vivit community. Your Leaders chose to enrich our user community by volunteering their time and sharing their knowledge, ideas, experience and support.

These people are fulltime employees at various companies and industries and we all benefit from their decision to lead our user community in Local User Groups and Special Interest Groups. Vivit has been fortunate over the years that the best and brightest continue to become not only Vivit user community members, but Leaders as well!

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New Leader Welcomed

Vivit is pleased to welcome the following new leader.

Saime Mercan
Saime Mercan
Meritcon AB
Sweden Local User Group Leader


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*$300 off the entrance price of $1795