HPE Software Products: UCMDB and UD Practitioners Forum (Previously CMS)
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certificate file for ucmdb 10.30Open in a New Window

Hi all

i have ucmdb 10.30 installed (fresh install), and works fine,  i tried to install hp CM 10.20 and connect it to this platform on the same machine

the issue that i'm can't proceed the CM install because i can't find .cer file (see attachment screen)

thanks for your help

 

Switch to Physical Server Relationship DiscoveryOpen in a New Window

Is UD be able to discover the relationship between Switch to Servers it is connected to?

We tried all the network related discovery jobs in UD, along with Layer 2 jobs, at the end, we dont see any relationship discovered between switch to physical server ( In our case ESX servers)

uCMDB version is 10.22

 

Reconciled Map errorOpen in a New Window

When running Host Application by Shell, almost all of my jobs are failing with the fatal error: Failed to process results. I've been looking through the cmbd.reconciliation.log and came across the error "The Input To Reconciled Map is empty!!"

How do I access the reconciled map in the uCMDB interface? The only area I have found at this point is where to set the reconciliation priority.

Thank you in advance.

 

Attributes discovered by UCMDBOpen in a New Window

Hi Team,

need urjent help.

Our customer is asking what all are the out of box attributes discovered for Windows server,DB,Laptop & Desktop.

Can any one export and provide me data or just attributes from your any dev/lab/prod environment.

 

Regards,

Bharath

 

Update Attributes of Already Existing CIOpen in a New Window

Hello,

We are trying to update ome attributes like Environment, Function , Notes , Server Owner Name of already discovered CIs, 

Is this Doable via CSV or Excel Upload by Anymeans? Its not Practical to do this Via going one by one for (4000 CIs) and we would like to put in into the system , every now and then,

Here is one Community Post Discussing the same : https://community.hpe.com/t5/UCMDB-and-UD-Practitioners-Forum/UCMDB-Import-from-CSV-trouble/td-p/5223690

If it is not possible as CSV import job is for Creating new CIs and not updating Existing ones : https://community.hpe.com/t5/UCMDB-and-UD-Practitioners-Forum/How-to-Update-CI-Attributes-in-UCMDB-Via-CSV-Import/td-p/4633307

What would be my option Java API ?

If Using Java API could we select a Node using Global ID and Update whatever Attribute we want? But how will it parse a CSV and Select CI with a specific Global ID and Update a set of atrrbutes and Exit with a message that this many Success and THis Many Failiures.

Any help on this would be great,

Maybe a sample Java API code would be great, i presume the community here may have already one for the same purpose

 

Universal Discovery 10: Not able to create path for .discagntOpen in a New Window

Hi Experts,

I am trying to install UD 10.22 agents in Linux server. As document says, I am using the below command to install agent manually on linux server.

 

sh agentinstall.sh --cert /opt/HP/Discovery/certs --port 2738 --home /opt/HP/Discovery/Data --softwareutilization --period 365 --timeout 9999999 --url0 xx.xx.xx.xx --user root /opt/HP/Discovery/hp-ud-agent-linux-x64.rpm

But it comes with a message (as mentioned below); I am accessing the server with SUDO access.

 

Data directory=/opt/HP/Discovery/Data/.discagnt
chmod: cannot access `/opt/HP/Discovery/Data/.discagnt': No such file or directory
WARNING: Permissions of /opt/HP/Discovery/Data/.discagnt (664) have been
changed to those needed by non-root agent (2775)
chmod: cannot access `/opt/HP/Discovery/Data/.discagnt/Perf': No such file or directory
WARNING: Permissions of /opt/HP/Discovery/Data/.discagnt/Perf (664) have been
changed to those needed by non-root agent (2775)

 

Can someone help me with some solution.

Early response is highy appreciated. Thanks in advance.

 

Regards,

Sudip

 

UCMDB 10.30 InstallationOpen in a New Window

 

Hi Experts,

we are starting UCMDB 10.30  Production Setup.

For this we got 2 servers.Server A & Server B

As per Analysis, we need to install UCMDB Server,DataProbe Server,Configuraiton Manager,UCMDB Browser on these 2 servers.for db we have completely diffrent server.

so out of 4(UCMDB Server,DataProbe Server,Configuraiton Manager,UCMDB Browser) mentioned components/installers,on Server A what needs to be installed & on Server B what need to be instlled to run the system smoothly.

Kindly help to seggregate this.

 

UCMDB 10.30 installation on Windows or Linux?Open in a New Window

Hi Team,

our client is giving only Linux OS for UCMDB installation i.e DataProbe,UCMDB Server,DataBase,Configuraiton Manager,Browser installation.

IS UCMDB 10.30 will work properly with only Linux Servers? or it is recommened to use windows servers only for UCMDB installation.

Please suggest me.

Regards

 

how to discover actual physical Mac address for bonded interfaces.Open in a New Window

We are using uCMDB 10.22 CUP4 CP21. we are doing only agent based discovery. For the bond interfaces the MAC address in child interfaces is same as parent bond interface. so if eth0 and eth1 is bonded from bond0. Then all 3 of them showing same MAC address. But eth0 and eth1 is connected to different NICs to it should have different physical Mac address. I checked the scan file in viewer. But agent could not scan the actual physical mac address. How can i discover the actual physical Mac address for the bonded interfaces?

 

ClassModelValidationException: [ErrorCode [101] class not in class model]Open in a New Window

We’re receiving the following error message during discovery:

Details: com.mercury.topaz.cmdb.shared.classmodel.exception.ClassModelValidationException: [ErrorCode [101] class not in class model]
there is no subclass: [ip] of superclass: [node]
at com.mercury.topaz.cmdb.shared.classmodel.impl.AbstractClassModel.isDescendant(AbstractClassModel.java:486)
at com.mercury.topaz.cmdb.server.classmodel.impl.CmdbClassModelDelegatorImpl.isDescendant(CmdbClassModelDelegatorImpl.java:197)
at com.hp.ucmdb.discovery.common.results.resultprocess.handlers.ProcessInCompleteHostsHandler.hostCiFilter(ProcessInCompleteHostsHandler.java:79)
at com.hp.ucmdb.discovery.common.results.resultprocess.handlers.ProcessInCompleteHostsHandler.handleSingleCI(ProcessInCompleteHostsHandler.java:67)
at com.hp.ucmdb.discovery.common.results.resultprocess.handlers.ProcessInCompleteHostsHandler.handleVector(ProcessInCompleteHostsHandler.java:54)
at com.hp.ucmdb.discovery.common.results.resultprocess.handlers.ProcessInCompleteHostsHandler.processBulk(ProcessInCompleteHostsHandler.java:43)
at com.hp.ucmdb.discovery.common.results.resultprocess.handlers.ProcessInCompleteHostsHandler.processBulk(ProcessInCompleteHostsHandler.java:38)
at com.hp.ucmdb.discovery.library.results.resultprocess.ResultProcessInCompleteHosts.doProcess(ResultProcessInCompleteHosts.java:37)
at com.hp.ucmdb.discovery.library.results.resultprocess.ResultProcess.process(ResultProcess.java:23)
at com.hp.ucmdb.discovery.library.results.resultprocess.ResultProcessChain.doProcess(ResultProcessChain.java:53)
at com.hp.ucmdb.discovery.probe.agents.probemgr.discoveryscheduler.ResultSenderImpl.processResult(ResultSenderImpl.java:191)
at com.hp.ucmdb.discovery.probe.agents.probemgr.discoveryscheduler.ResultSenderImpl.processResults(ResultSenderImpl.java:141)
at com.hp.ucmdb.discovery.probe.agents.probemgr.discoveryscheduler.ResultSenderImpl.processResults(ResultSenderImpl.java:119)
at com.hp.ucmdb.discovery.probe.services.dynamic.core.DynamicService.discover(DynamicService.java:83)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter.launchTask(JobExecuter.java:1206)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.launchAndIsProbeRestarting(JobExecuter.java:953)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.executeTask(JobExecuter.java:869)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskexecuter.JobExecuter$JobExecuterWorker.run(JobExecuter.java:729)

uCMDB version: 10.31
Probe version: 10.30.305

We already reinstalled the probe software, but that didn’t solve the problem.
The model looks fine with the modelling studio. There are some CI’s in the CMDB.

Does anyone have a solution for this problem?

 

UCMDB 10.30 Generic DataBase AdaptorOpen in a New Window

Hi Team,

We have 2 inteventories  as of now in our organization.

UCMDB & Oracle DB

Oracle DB consits telecom CIs.

We would like to integreate UCMDB with Oracle DB to have single inventory.

How can we achieve this.Please provide any refernce document if you have to ahieve this.

Regards.

Kumar

 

ErrorCode [167] Type layout is invalidOpen in a New Window

Hi,

I have an integration job inside RTSM that takes data from uCMDB. This is a simple integration query that syncs Location->Computer->IP address to RTSM. It used to work for years but now it fails with:

Failed running population. destID:CMDB2BSM, Failed during query:Location integ, all queries:[Location integ], finished queries:[] ERROR:com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code]
Failed Inserting data to CMDB at...

 

uCMDB log tells me:

2016-12-29 11:58:09,071 [qtp1610118289-3607541] (ReadOnlyPatternImpl.java:96) WARN - Pattern [Reconciliation Node Adder Query] has invalid layout. pattern: 
com.mercury.topaz.cmdb.shared.tql.exception.TqlValidationException: [ErrorCode [167] Type layout is invalid - defined CI type is not descendant of the pattern element CI type]
Layout for CI type discoverywizard in pattern element of type link is invalid, since the pattern element is NOT its super class

 

The log from RTSM says:

Caused by: com.hp.ucmdb.reconciliation.datain.operation.DataInOperationException: [ErrorCode [63000] Reconciliation DataIn general error.]
CMDB Operation Internal Error: class com.mercury.topaz.cmdb.shared.base.ModelException : trying to remove false updates, there is no object in data base with id acf7b16bb8e9db51897b1d7311ca5dbb : operation Model Update: Update model with bulk of operations in mixed OPTIMISTIC/STRICT mode
at com.hp.ucmdb.reconciliation.datain.operation.AbstractDataInUpdateOperation.updatePersistancy

CI with this ID doesn't exist in either of the two systems. What boggles my mind the most is this sentence that makes absolutely no sense: 
Type layout is invalid - defined CI type is not descendant of the pattern element CI type]
Layout for CI type discoverywizard in pattern element of type link is invalid, since the pattern element is NOT its super class

Can anyone figure out what the problem is?

Thanks,
Sv.

 

 

Discovery of Web servers in UCMDB 10.30Open in a New Window

Hi Experts,

 

We got a requirement to discover the below web servers in our environment.

 IIS, Apache Tomcat, IPlanet ,IBM Web Server, WebLogic, JBoss ,WebSphere ,Generic web servers

 

Can we discover these Webservers in UCMDB 10.30.How to perform discovery of these Webservers.

 

Regards,

Kumar

 

HP UCMDB integration with HP Asset ManagerOpen in a New Window

We faced an error while integrating HP UCMDB 10.22 with HP AM 9.60. The test connection we created is failing and the below error is thrown. Please help us to overcome this issue.

---------------------------------------ERROR-----------------------------------------------------

com.hp.ucmdb.discovery.probe.request.ProbeSideProcessorException: [ErrorCode [802] General
Integration Error{UCMDB_AM32}]
Test ConnectionFailed

--- Start of probe-side exception
---
com.mercury.topaz.cmdb.shared.fcmdb.dataAccess.exception.AdapterAccessGeneralException: [ErrorCode
[802] General Integration Error{UCMDB_AM32}]
Test ConnectionFailed
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessGeneralException(ExceptionConverter.java:341)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:175)
at
com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:67)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:74)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:27)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:64)
at
com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor13.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:112)
at
com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:46)
at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:237)
at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
at javax.management.StandardMBean.invoke(StandardMBean.java:405)
at
com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
at
javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:292)
at
org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405)
at
org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353)
at
org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy55.dispatchTask(Unknown Source)
at
com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.hp.amadapter.push.exception.AMPushAdapterException: Test ConnectionFailed
at com.hp.amadapter.AMPushAdapter.testConnection(AMPushAdapter.java:72)
at
com.hp.ucmdb.adapters.GenericAdapter.callPushConnectorToTestConnection(GenericAdapter.java:132)
at com.hp.ucmdb.adapters.GenericAdapter.testConnection(GenericAdapter.java:117)
at
com.hp.ucmdb.discovery.probe.processor.TestConnectionProbeRequestProcessor.processFederationNoneLifeCycle(TestConnectionProbeRequestProcessor.java:18)
at
com.hp.ucmdb.discovery.probe.processor.TestConnectionProbeRequestProcessor.processFederationNoneLifeCycle(TestConnectionProbeRequestProcessor.java:12)
at
com.hp.ucmdb.discovery.probe.processor.FederationNoneLifeCycleProbeProcessor.process(FederationNoneLifeCycleProbeProcessor.java:63)
... 30 more
Caused by: com.hp.amadapter.push.exception.AMPushAdapterException: Unsupported version 9.60
at com.hp.amadapter.api.AMApiUtil.createApiWrapper(AMApiUtil.java:516)
at com.hp.amadapter.AMPushAdapter.testConnection(AMPushAdapter.java:56)
... 35 more
--- End of probe-side exception ---

 

 

UCMDB 9.03 integration with SM 9.41Open in a New Window

Hello Experts,

 

Please let me know  if there is a way to integrate UCMDB v9.03 with SM v9.41.

 I understand that UCMDB rquired to be v10.0 and above for SM v9.41 deployment but is there another approach.

 

Please suggest.

 

Thanks,

Mozafar

 

uCMDB LicencingOpen in a New Window

Hi Experts,

 

We wants to install UCMDB servers for discovering 2000 servers and as a part of that we would like to deploy

1.UCMDB Server

2.Probe Server

3.UCMDB DataBase Server

4.UCMDB Browser

5.UCMDB COnfiguration Mangaer

6.Integration with internal HP Products like HPSM/HPAsset Mangaer

7.UCMDB integraiton with other external databases

Could you please let me know what licences we need to buy to install above softwares.Kindly guide me.

 

Regards,

Kumar

 

Problem with probe version after 10.22 upgradeOpen in a New Window

I have upgraded ucmdb from 10.20 to 10.22 version but the data flow probe was not updated it is still on 10.20 . I have tried automatic update while upgrading.

Also tried the manual way but no success.

Tried through UI but i got the error Heap size out of memory.PFA the screen shot.

Now i am not able to update the probe .Can anyone please help me on this 

 

 

Thanks In advance

 

 

 

 

 

UCMDB Probe does not recognise directoryOpen in a New Window

Hi

 

For some reason my probe cannot read, write or create on the UCMDB directory. It does not recognize the directory paths provided in the job. All the permissions seem in order and it did use to work. So as soon as the code tries to access the directory pathway there is an access violation as it thinks it doesn't exist.

 

Regards

Stephen McNeill

 

Discovered Host CIs getting disappeared automaticallyOpen in a New Window

Hi ,

I tried to discover a firwall CIs.Initially the Host was discovered by 'Host connection by SNMP'. Checked the next day the Host CI was disappeared. Want to know which log need to be checked. If some one has come across such issue and got a fix please share.

Thanks

 

Issues in host resources and application discovery by WMIOpen in a New Window

Hi,

I have UCDMB 10.30 and DFP 10.30 installed on seperate server.

During execution of discovery jobs, ICMP discovery, host connection discovery is successfully completed.

But all the triggered CIs for discovery job "Host Resources and Applications by WMI" doest not discover any CIs even though communication to triggered CIs is successful.

Output of discovery job on triggere CI "Host Resources and Applications by WMI"

<< Progress message, Severity: Fatal>>

Error processing results, for more details please check UCMDB server log files

 Recommended log files on UCMDB: error.log, cmdb.reconciliation.log, mam.autodiscovery.log

runtime/logs( from ucmdb server):

Host Resources and Applications by WMI] - !!! Operation Tql Query: Get Ad Hoc Map (By Pattern). Pattern [Identification for [node]]() ID: 1457286263 FAILED (running time: 7 ms[ms])

com.mercury.topaz.cmdb.server.manage.dal.CmdbDalException: [ErrorCode [-2147483648] undefined error code]
SQL error executing statement SELECT cmdb_id , A_GLOBAL_ID FROM CDM_ROOT_1 WHERE cmdb_id IN ( ? )

I think issue might be with query which take cmdb_id instead of CMDB_ID, I have attached the log files for the reference

1) mam.autodiscovery.log

2016-12-16 11:20:24,747 ERROR [Process Results Thread-MZ_DISCOVER-MGMT_ Host Application by WMI_Host Applications by WMI] - Error processing results from task: MZ_DISCOVER-MGMT_ Host Application by WMI_Host Applications by WMI
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]
CMDB Operation Internal Error: class appilog.framework.shared.manage.impl.MamResponseException : [ERROR CODE- 63000] appilog.common.system.exceptions.AppilogDataException: appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [63000] Reconciliation DataIn general error.]
CMDB Operation Internal Error: class com.hp.ucmdb.reconciliation.datain.exception.DataInException : appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
CMDB Operation Internal Error: class appilog.framework.shared.manage.impl.MamResponseException : appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
CMDB Operation Internal Error: class com.mercury.topaz.cmdb.server.manage.dal.CmdbDalException : SQL error executing statement SELECT cmdb_id , A_GLOBAL_ID FROM CDM_ROOT_1 WHERE cmdb_id IN ( ? , ? , ? , ? , ? ) : operation Tql Query: Get Ad Hoc Map (By Pattern). Pattern [Identification for [node]] : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='40ea0c1bc30b0800bb7abdad5e4e463c' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.tql.operation.query.impl.TqlQueryGetAdHocMap@1841eb7a' Customer ID='1'
Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''} : operation IdentifyVsCmdbQuery : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='41ea92bf1b751bd6ab23100d6885412a' Message='General CMDB request' Operation='com.hp.ucmdb.reconciliation.identification.operation.IdentifyVsCmdbQuery@2b4fa633' Customer ID='1'
Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''} : operation DataInAddOrUpdateData : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='4dfd15f8c59c42448ee5d609f78c65a9' Message='General CMDB request' Operation='com.hp.ucmdb.reconciliation.datain.operation.DataInAddOrUpdateData : FAILED!! [ID= 528098473] [Customer ID=1] [Changer=UCMDBDiscovery: MZ_DISCOVER-MGMT_ Host Application by WMI_Host Applications by WMI Probe: UDPROBE] [total= 0.031 , datain.lock= 0.031 , datain.lock.identification= 0.031 , identification.query= 0.015 ] [durations: identify= 0.000 dataIn= 0.000] [Ignore From Cmdb- 0 Ignore From Bulk- 0 Merge Operations- 0 Merged CIs- 0 Type Changes- 0 Max Topology Level- 0] [Datas to update- 170] [Referenced Data- 0] addOrUpdate : [Objects For Update- node(10) process(42) adam(1) sqlserver(5) postgresql(1) tomcat(1) jbossas(1) ip_address(5) running_software(3)] [Links For Update- containment(5) composition(54) dependency(42)] [Referenced Objects-] [Referenced Links-] Message: ion.IdentifyVsCmdbQuery@2b4fa633' Customer ID='1' Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''}' Customer ID='1'
Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''} : operation com.hp.ucmdb.discovery.framework.world.operation.update.impl.WorldOperationCreateOrUpdateObjectBulk : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='4f9c92db3a874144b5a406616ed2ba61' Message='General CMDB request' Operation='com.hp.ucmdb.discovery.framework.world.operation.update.impl.WorldOperationCreateOrUpdateObjectBulk@3af47596' Customer ID='1'
Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''}

 

2) cmdb.reconciliation.log

2016-12-16 10:15:43,969 ERROR [qtp1691036685-12610] - !!!FAILED!!![Operation #1622744185 Name=DataInAddOrUpdateData]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
CMDB Operation Internal Error: class appilog.framework.shared.manage.impl.MamResponseException : appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
CMDB Operation Internal Error: class com.mercury.topaz.cmdb.server.manage.dal.CmdbDalException : SQL error executing statement SELECT cmdb_id , A_GLOBAL_ID FROM CDM_ROOT_1 WHERE cmdb_id IN ( ? , ? ) : operation Tql Query: Get Ad Hoc Map (By Pattern). Pattern [Identification for [ip_address]] : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='406d45f0b4a9a77caa3a570d1b088f6c' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.tql.operation.query.impl.TqlQueryGetAdHocMap@f371783' Customer ID='1, id name: Default Client'
Context='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB-UI,loggedInUser:{admin}''} : operation IdentifyVsCmdbQuery : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='46f5f17fa40075bdbd019e3444cce52d' Message='General CMDB request' Operation='com.hp.ucmdb.reconciliation.identification.operation.IdentifyVsCmdbQuery@5fc8969e' Customer ID='1, id name: Default Client'
Context='CMDB Context: Customer id = '1, id name: Default Client' , User ID = '911' , Caller Application = 'UCMDB-UI,loggedInUser:{admin}''}

 

2016-12-16 11:20:25,341 ERROR [Process Results Thread-MZ_DISCOVER-MGMT_Host Application by WMI_Host Applications by WMI] - !!!FAILED!!![Operation #838139435 Name=DataInAddOrUpdateData]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
CMDB Operation Internal Error: class appilog.framework.shared.manage.impl.MamResponseException : appilog.framework.shared.manage.impl.MamResponseException: [ErrorCode [-2147483648] undefined error code]
CMDB Operation Internal Error: class com.mercury.topaz.cmdb.server.manage.dal.CmdbDalException : SQL error executing statement SELECT cmdb_id , A_GLOBAL_ID FROM CDM_ROOT_1 WHERE cmdb_id IN ( ? ) : operation Tql Query: Get Ad Hoc Map (By Pattern). Pattern [Identification for [node]] : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='4fb964cadc5ea869a068c930426b3f64' Message='General CMDB request' Operation='com.mercury.topaz.cmdb.shared.tql.operation.query.impl.TqlQueryGetAdHocMap@3eb1835d' Customer ID='1'
Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''} : operation IdentifyVsCmdbQuery : class com.mercury.topaz.cmdb.shared.base.CmdbException :
CMDB Internal Error: Error while handling request: {request: ID='49b21c8accaa9288915f6a053f6604f6' Message='General CMDB request' Operation='com.hp.ucmdb.reconciliation.identification.operation.IdentifyVsCmdbQuery@677d0c5f' Customer ID='1'
Context='CMDB Context: Customer id = '1' , User ID = '911' , Caller Application = 'AutoDiscovery''}

 

 

Please suggest possible solution for the above issue.

 

Thanks 

Rohit 

 

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