HPE Software Products: UCMDB and UD Practitioners Forum (Previously CMS)
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Datamodevents opening changes in SM from UCMDB without actual changesOpen in a New Window

Hi,

Has anyone had this issue before and could point me in the right direction of where I can fix this?

Our ucmdb-sm integration is bringing in InstalledSoftware and IpServiceEndpoints as array strcutures in SM as opposed to individual ci's. very often after a scan an incident ticket is opened in SM that looks like this when there were no changes in ucmdb:
old value 1 2 3

new value 3 1 2

I have also seen instances of it being the exact same

old value 1 2 3

new value 1 2 3

Any ideas where this should be addressed (tql queres etc...)?

 

 

Report Generation in UCMDB For all the existing applications along with their infrastructure CIsOpen in a New Window

We have a request from Customer where the requirement is to have a report of all the existing applications with their infrastructure.

However, the problem lies with the count/number of relationships and number of Related CIs overall which leads to failure in generating the report.

I was told to increase the sub graph depth settings under report settings in Infrastructure settings from 50(default) to 100 or 150, but was also informed of several other triggers in the environment.

Can someone please help me in generating this report?

 

UCMDB 10.31 - Creation of an "Integration User" with only that right possible?Open in a New Window

Hello to All,

our customer has the following request for UCMDB 10.31 (RHEL 7.3/ Oracle 12c):

Is it possible to create an so called "integration Only User" - a UCMDB User-Account which could log into the UCMDB but only then use a several integration Point (start / stop that). At the UCMDB given oob user roles I couldn´t find anything.

 

Thanks for your help!

 

Regards,

Matthias

 

 

How to filter CI Nodes by licenses attributesOpen in a New Window

Hello,

In the class model Node, we have 3 attributes about license type, but under TQL query we cannot select this attributes :

Attribute name      Attribute display label             Attribute type
lic_type                           License Type                            string_list
lic_type_udf                 Has UDF License                       boolean
lic_type_udi                  Has UDI License                       boolean

How to do this ?

Server version 10.22 cup3

Kindly help

 

Server to Network relationship in UCMDB 10.30 versionOpen in a New Window

Hi Experts,

In our UCMDB 10.30 we have a requirement to show up the relationship between Server to Network node.

If I discover all the servers, network devices in my environment, will it automatically shows the relationship between server and network devices?Which jobs we need to run to see this automatic relationships.

or I need to create manual relationship between Server and network device which involves huge effect.Please suggest.

Regards,

Kumar

 

how to view UCMDB license summary from UCMDB UI not from JMX console.Open in a New Window

Hi Experts,

How to view UCMDB licenses summary report from UCMDB UI. I have logged into UCMDB UI and can see staus as Compliant.I am not finding any option in status bar to find licenses summary report.

from where we can get licenses summary report.

Attaching the screen shot from my installed tool and also expecting report from document.

Regards,

Kumar

 

process during agentless discoveryOpen in a New Window

Hi,

Is there any process (Scanner) that runs on the target node during agentless discovery in ucmdb 10.x?

Thanks in advance

 

UCMDB browser queryOpen in a New Window

Hi ,

Any suggestion will be greatly appreciated!!

I have HP ucmdb browser installed in my dev machine and currently same is pointing to production.(HP UCMDB 10.21)

Need the file name where we do the hostname configuration.

 

Regards,

Neha Yadav

 

UCMDB Integartion with OMiOpen in a New Window

Hi All 

We are using UCMDB 10.22 and Omi:10.11 . 

We want to integrate the UCMDB RTSM with OMi RTSM basically a push scenario . 

Can the following be achieved:

  1. a) All the discovered CI's be pushed to OMi
  2. b) Topology(Sever-Storage-Network) in UCMDB to be sent to OMi
  3. c) Business Models created in UCMDB pushed to OMi: What will be the benefit of the same . 

Thank you in Advance for your response

 

Regards

AA

 

When synching Netprinters to SM the following error is displayedOpen in a New Window

Trying to subscribe / un-subscribe to non-existing CI in BrowserWidgetTrackingService.

 

Can anybody shed some light on thes issue?

 

Certificate error for 10.30 JMX consoleOpen in a New Window

I am getting a "Certificate Error" when trying to log in to the JMX console on our new QA 10.30 system. I can access the UI for the application with no problem.....as we did set that up with http access.

 

UCMDB - PPM IntegrationOpen in a New Window

Hi ,

I am looking for information on UCMDB - PPM integration, and best approcah to follow.

Our requirment is make data available in PPM , which is in UCMDB.

For Eg. Business Application- CI, and their attributes like App name, App ID, App owner and BU .

To send this data to HP PPM, what is the best approach we can follow. 

I Request you all to share youe experiences and best solution to do this.

 

Regards

Pranathi.

 

 

 

UDA: Failed to connect - SSL handshake error. Possible no trusted certificate foundOpen in a New Window

Dear CMDB Experts,

Am trying to discover few Windows and Unix servers, but am getting these 2 errors as a result. Can someone please guide me how to rectify this. Please make a note that...

a. UD agents got installed on the client servers

b. Ping status is fine from probe server to Client server

c. Telnet to port #2738 is fine from probe server to Client server

I have manually uploaded the IP-addresses to uCMDB and trying to discover them manually. Below are the two errors..

Error 1:

<< Progress message, Severity: Error>>
UDA: Failed to connect - SSL handshake error. Possible no trusted certificate found

Error 2:

<< Progress message, Severity: Error>>
Error processing results of discovery adapter, details Task MZ_Cisco PaaS_Infra_Network_Host Connection by Shell: received object of class 'unix' has no required attribute 'globlal_id'

Please let me know if you need further information.

Thanks in advance for your time.

 

UCMDB 10.11 and HP SM9.35 IntegrationOpen in a New Window

HI, I am trying to create a push job for computers, but getting an below error ,  not able to find the issue, can anyone please help. thank you in advance. 

Other Error from SM, return code 19, the error message is "scxmlapi(19) - Doc Engine call failed with cc -1"

CI Push Details:
Source tree XML:
<?xml version="1.0" encoding="UTF-16"?>
<node bdmType="Node" customer_id="1" display_label="dibtesthost"
friendlyType="Windows" global_id="02f440a9b08a7ba5b21e948946aa4248"
id="02f440a9b08a7ba5b21e948946aa4248" name="dibtesthost"
node_role="&lt;Values>&lt;Value>server&lt;/Value>&lt;/Values>"
primary_dns_name="dibtesthost" serial_number="XXXXXXX"/>


Transformed XML:
<?xml version="1.0" encoding="UTF-16"?>
<CreateucmdbNodeRequest>
<model>
<keys/>
<instance>
<file.device>
<UCMDBId>02f440a9b08a7ba5b21e948946aa4248</UCMDBId>
<CustomerId>1</CustomerId>
<Type>computer</Type>
<Subtype>Server</Subtype>
<CIIdentifier>dibtesthost</CIIdentifier>
<DNSName>dibtesthost</DNSName>
<SerialNo>XXXXXXX</SerialNo>
</file.device>
<file.node>
<HostName>dibtesthost</HostName>
</file.node>
</instance>
</model>
</CreateucmdbNodeRequest>


Response message from SM:
<?xml version="1.0" encoding="UTF-16"?>
<CreateucmdbNodeResponse
message="scxmlapi(19) - Doc Engine call failed with cc -1"
returnCode="19" schemaRevisionDate="2016-06-15"
schemaRevisionLevel="1" status="FAILURE"
xmlns="http://servicecenter.peregrine.com/PWS"
xmlns:cmn="http://servicecenter.peregrine.com/PWS/Common"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://servicecenter.peregrine.com/PWS http://dxb01-vwp-hpsa1.DIB.AE:13085/sc62server/ucmdbNode.xsd">
<model>
<keys>
<CIIdentifier type="String">dibtesthost</CIIdentifier>
</keys>
<instance uniquequery="file.device,logical.name=&quot;dibtesthost&quot;">
<file.device type="Structure">
<CIIdentifier type="String">dibtesthost</CIIdentifier>
<DNSName type="String">dibtesthost</DNSName>
<SerialNo type="String">XXXXXXX</SerialNo>
<Type type="String">computer</Type>
<Subtype type="String">Server</Subtype>
<UCMDBId type="String">02f440a9b08a7ba5b21e948946aa4248</UCMDBId>
</file.device>
<file.node type="Structure">
<HostName type="String">dibtesthost</HostName>
</file.node>
</instance>
</model>
<messages>
<cmn:message type="String">scxmlapi(19) - Doc Engine call failed with cc -1</cmn:message>
</messages>
</CreateucmdbNodeResponse>

 

HP uCMDB integration with BMC AtrumOpen in a New Window

Hi Expert,

I am doing integration of uCMDB with ATrium.Datapush 

In that i am pushing the Business application with the relationship.But only i am able to transfer the BA and environment not the relationship 'usage'.

uCMDB 10.22 BMC 7..6

PFA the XML and the debug file from the work folder.

Also i am not able to figure out any error in the probe related this except the below:

[FATAL] [AdHoc:AD_HOC_TASK_PATTERN_ID-304-1490967546449] (?:?) - -CMDBGetClass

ERROR (120002): Class does not exist.; BMC.CORE:BMC_BusinessService

But business sevrice is used for the pushing the business application and environment

Any help would be appreciable

Thank in advance

 

Below is the XML

 

<?xml version="1.0" encoding="UTF-8"?>

<!-- Default mapping file (will be used in case a mapping file with the name of the TQL is not found -->
<integration>
<info>
<source name="UCMDB" versions="10.22" vendor="HP" />
<target name="Atrium" versions="7.6" vendor="BMC" />
</info>
<targetcis>
<!-- ############ Business_Application -> BMC_BusinessService ############ -->
<source_ci_type name="business_application" mode="update_else_insert">

<target_ci_type name="BMC_BusinessService" nameSpace="BMC.CORE">
<targetprimarykey>
<pkey>DatasetId</pkey>
<pkey>TokenId</pkey>
</targetprimarykey>
<target_attribute name="DatasetId" datatype="char" length="127">
<map type="constant" value="HPCMDB"/>
</target_attribute>
<target_attribute name="TokenId" datatype="char" length="40">
<map type="direct" source_attribute="Global Id"/>
</target_attribute>

<target_attribute name="Name" datatype="char" length="255" >
<map type="direct" source_attribute="name"/>

</target_attribute>
</target_ci_type>
</source_ci_type>

<!-- ############ Environment -> BMC_BusinessService ############ -->
<source_ci_type name="environment" mode="update_else_insert">
<target_ci_type name="BMC_BusinessService" nameSpace="BMC.CORE">
<targetprimarykey>
<pkey>DatasetId</pkey>
<pkey>AssetID</pkey>
</targetprimarykey>
<target_attribute name="DatasetId" datatype="char" length="127">
<map type="constant" value="HPCMDB"/>
</target_attribute>
<target_attribute name="AssetID" datatype="char" length="40">
<map type="direct" source_attribute="global_id"/>
</target_attribute>
<target_attribute name="Name" datatype="char" length="255" option="uppercase">

<map type="direct" source_attribute="name"/>
</target_attribute>

</target_ci_type>
</source_ci_type>
</targetcis>


<targetrelations>

<!-- ############ (Business_Application->TMPL Environment) usage -> ########### -->
<link source_link_type="usage" target_link_type="BMC_Dependency" source_ci_type_end1="business_application" source_ci_type_end2="environment" role1="Source" role2="Destination" nameSpace="BMC.CORE" mode="update_else_insert">
<target_ci_type_end1 name="BMC_BusinessService " superclass="BMC_System"/>
<target_ci_type_end2 name="BMC_BusinessService" superclass="BMC_System"/>
<targetprimarykey>
<pkey>DatasetId</pkey>
<pkey>AccountID</pkey>
</targetprimarykey>
<!-- constant value-->
<target_attribute name="DatasetId" datatype="char" length="127">
<map type="constant" value="HPCMDB"/>
</target_attribute>
<target_attribute name="AccountID" datatype="char" length="30">
<map type="direct" source_attribute="global_id"/>
</target_attribute>
<target_attribute name="Name" datatype="char">
<map type="constant" value="UCMDB_Link"/>
</target_attribute>
</link>
</targetrelations>


</integration>

 

ALSO the work folder:

 

 

DEBUG - 58adebd8673abf9ce51d07551cc5651b update_else_insert BMC_Dependency 0df9f668661a702df7cb07b6559a684e f3f7e1809d1e7806a3b1994802bcfbd3

DEBUG - 4cf9cdf14fa864d15525df9e7abe10ee update_else_insert BMC_Dependency 137e18b3913fd58c5ae6a876f92427f7 e68c474c4d91e1346d837a333690f14c

DEBUG - 58adebd8673abf9ce51d07551cc5651b update_else_insert BMC_Dependency 0df9f668661a702df7cb07b6559a684e f3f7e1809d1e7806a3b1994802bcfbd3

DEBUG - 4cf9cdf14fa864d15525df9e7abe10ee update_else_insert BMC_Dependency 137e18b3913fd58c5ae6a876f92427f7 e68c474c4d91e1346d837a333690f14c

DEBUG - 58adebd8673abf9ce51d07551cc5651b update_else_insert BMC_Dependency 0df9f668661a702df7cb07b6559a684e f3f7e1809d1e7806a3b1994802bcfbd3

DEBUG - 4cf9cdf14fa864d15525df9e7abe10ee update_else_insert BMC_Dependency 137e18b3913fd58c5ae6a876f92427f7 e68c474c4d91e1346d837a333690f14c

 

 

UCMDB Configuration export to other serverOpen in a New Window

UCMDB 10.10

Is it possible to export UCMDB configuration from one server to another.

If yes can you please list  me the steps please,

 

UCMDB Configuration seperationOpen in a New Window

UCMDB 10.x

We have UCMDB server running and it is been managed by other user.

We are planning to upgrade UCMDB, but the other owner is not ready to upgrade, since he has done lot of configurations.

My question is it possible to segreate configuration for different users and upload CMDB data to HP Service Manager.

Please advise the way forward.

 

LDAP issue during refresh activity from PROD to UATOpen in a New Window

We are carrying out a refresh activity in UCMDB UAT from UCMDB PROD.

The issue we are facing is, once the DBA copied the PROD DB to UAT and the security(users, usersGroups, roles etc) package(exported from UCMDB UAT before refresh) was deployed in UCMDB UAT, the users were no longer able to login to UCMDB UAT. The error is: You are not authorized to access the UCMDB User interface.

P.S: Our environment is LDAP enabled.

Would really appreciate your suggestions and solutions in regards to this

 

UCMDB upgrade from 10.10 to 10.30Open in a New Window

Hello All

We have UCMDB 10.10 running currently and we are planning to upgrade to 10.30 by installing UCMDB in seperate server.

UCMDB 10.10 is connected to Oracle DB.

We have various configurations done in 10.10 and we want to retain them in 10.30

What is the recommended approach to upgrade UCMDB to new server with configuration retain.

Please advise.

 

Assign VIM Protocol credentials to Activity TemplateOpen in a New Window

I have set up a discovery activity template for vSphere Scanning using the following jobs:

Manual VMWare VIM Connection
Range IPs by ICMP
VMware VirtualCenter Connection by VIM
VMware VirtualCenter Topology by VIM

and created a Zone-based Discovery Mgmt-Zone for a single vCenter server IP and assigned this template to the Mgmt Zone. Since we have multiple vCenter servers with all different VIM Credentials, I want to assign a specific VIM Credential to this specific Mgmt Zone (or this activity based on the template). How is this possible?

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