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Creating the service from market portal, CSA 4.7 request is not reaching to OOOpen in a New Window

hi Team,

we are using CSA 4.7 with OO 10.60. We are facing issues while creating the service from market portal, CSA request is not reaching to OO.

Please find the error:


  1. No row with the given identifier exists: [com.hp.csa.model.impl.resource.ResourceBinding#[TOKEN:RSC_BINDING_ID]]
  2. populateFlowInputs -- No value is found for input parameter RSC_PROVIDER_ID

Please let me know,how to resolve this issue.



Ravi kumar.R


Approval Policies HPE Cloud Service AutomationOpen in a New Window

Dear Team,

I want to design an approval policies which will have sequence approval flow.

E.g. First request will go to Department 1 once Department 1 approves it should go to Department 2 after that Department 3


CSA4.70 Integration to vCenter - Account RightsOpen in a New Window


requires experts here for advices on the specific vCenter User Account rights for integration of CSA4.70 to vCenter to perform VM provisioning/deprovisioning/deployment vm from VM templates/snapshot management.

Very appreciate if anyone can help to provide some information.


Thank you.



Why MPP Search Shows Deleted Offerings?Open in a New Window


I am using CSA 4.50

I have some offerings deleted in the past. These offerings have no services related with itself.
These deleted offerings still can be seen when I use search option on MPP

As an example, I had created some offerings like "Demo Offering 1", "Demo Offering 2" etc..
They have already been deleted and not seen on Cloud Service Management Console.
When I log in to MPP and enter "Demo" string to search place, search brings "Demo Offering 1" and "Demo Offering 2".
And when I click on them, I receive error.
Is this a bug or is there any way to hide them?



API AUth when using CSA 4.7 and SAMLOpen in a New Window

Does anyone know how to authenticate to the API when you are connecting to an organisation that has SAML enabled?

I've tested with the same LDAP configured between two different organisations but SAML on one. I can authenticate and get a token for the organisation which doesnt have SAML enabled, but not the other. 

I would assume because the MPP using the API this would work. There is no mention of SAML in CSAv4.7 or CSAv4.8 API Guides.

So any tips on how to do this?




How to pass variable through hp csa ( Between HP OO FLOW )Open in a New Window


Am getting some problem with HP CSA. In fact, I created a service that call two ressrouce offering. These resources offering are also calling some HP OO FLOW.

My question is: how can I pass variable from flow to another flow ( or from resource offering to antoher ) ?


Thank you for your help in advance.


Feb 21st: CSA Online Expert day !Open in a New Window

Hello Everyone,

Cloud Service Automation  is hosting an Online Expert Day on February 21st, 2017! Mark this on your calendars!


If you are a customer with a support contract, then we would like to invite you to join us Cloud Service Automation Support Customer Forum on February 21st, when HPE product Experts will be online for 24 hours to answer any questions regarding:

Any topic

Event start time: February 20th at 4:00 PM Pacific Standard Time / 7:00 PM Eastern Standard Time   / 0:00 AM Greenwich Mean Time (February 21th)

Event end time: February  21th at 4:00 PM Pacific Standard Time / 7:00 PM Eastern StandardTime / 0:00 AM Greenwich Mean Time (February  22nd)


What is an Online Expert Day?

Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HPE Experts!


How does the Online Expert Day event work?

HPE Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!


To participate, you do need access to the Cloud Service Automation Support Customer Forum if you don’t have access, please add your Support Agreement ID (SAID) to your HPE Passport profile and log in again.


To check this please do the following:
•Go to: https://softwaresupport.hpe.com/group/softwaresupport/settings
•Login using your HPE Passport credentials
•Check to see if your SAID is listed and active. This is important.
•If not, please add it


If you have a valid support contract and are still experiencing issues afyer checking it or adding it, please send an email to swcommunity@hpe.com .

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HPE Passport profile, please click here

For upcoming Online Expert Days, please bookmark the HP Software Online Support Services - Forum events page.

If you have questions regarding the Online Expert Day event, please reply to this message.

We look forward to your attendance and your questions!


HPE Software


2/2 - Cloud Next: The Next Generation of Cloud Management Software from HPEOpen in a New Window

Cloud nxt 2-2 sc.jpg

When: Thursday, 2 February 2017
6:30 AM - 7:30 AM EST (GMT-5:00), 12:30 - 13:30 CET (GMT+1:00), 17:00 – 18:00 IST (GMT+5:30) |

Where: Webinar

More info. herehttp://bit.ly/2hbQPdJ

HPE continues to refine and strengthen the capabilities of their cloud management platform with their newest software generation, Hybrid Cloud Management (HCM).  HCM brings together hybrid and multi-cloud management, world class orchestration, application release automation, cloud compliance and an intelligent cloud service portal.  Join us for this web event to find out how the HPE Hybrid Cloud Management platform can help you accelerate operations responsiveness and achieve cloud freedom.


Danny Cavion
Director Cloud and Automation Management
Hewlett Packard Enterprise

  • Is an Automation and Cloud evangelizer.
  • Drives Business Planning, Development and Sales activities for HP SW Cloud and Automation (a SW portfolio with leading positions in the following areas: Orchestrated Data Center, Cloud Management and Continuous Delivery & Deployment (DevOps))

Keri Sprinkle
Sr. Product Marketing Manager
Helion Cloud Suite
Hewlett Packard Enterprise

  • Began her enterprise software career over 15 years ago as a system administrator
  • After a few years Keri became a consultant and then moved on to product enablement and course development
  • Joined Hewlett Packard Enterprise in 2008 as a pre-sales engineer and has been in product marketing since 2010
  • Areas of expertise include Hybrid Cloud Management, DevOps, Data Center Automation, and Disaster Recovery




HPECSA and Microsoft SCVMM integrationOpen in a New Window

Hello All,

i am using SCVMM as virtual engine to spin the VMs. Now i want the IP address of VM created should be assigned automatically through OO flows.


CSA 4.7 install issuesOpen in a New Window


I am having issues starting the services after installing CSA 4.7 on Windows 2012 using SQL server 2012, all system requirements have been met.

The install completes but csa.war & idm.war fail to start. ODBC connections are successful to the database but I am receiving the following errors:

Error creating bean with name 'flyway' defined in ServletContext resource [/WEB-INF/spring/applicationContext.xml]: Invocation of init method failed; nested exception is com.googlecode.flyway.core.api.FlywayException: Unable to obtain Jdbc connection from DataSource
Caused by: com.googlecode.flyway.core.api.FlywayException: Unable to obtain Jdbc connection from DataSource
Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:jboss/datasources/idmDS
Caused by: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:jboss/datasources/idmDS
Caused by: javax.resource.ResourceException: Could not create connection
Caused by: java.sql.SQLException: Login failed for user 'idmdbuser1'.\"}}"

I have followed the 4.7 guide regarding the database configuration so can't see where the problem is. Users have db_owner permissions.
I've tried creating a new database / user etc but same issue persists. Password is not expired.

Many thanks for any help on this,


HPE CSA Content surveyOpen in a New Window


Looking into the future HPE CSA Content, we would like to improve various areas based on your needs.

Would you be able to fill the short survey (11 questions) available here with your feedback?

The survey is open until January, 31 2017.

Thank you in advance,

Lucian Revnic

HPE CSA/OO Content


Usage of HPE Codar with CSA in same timeOpen in a New Window

Hello everyone, 

Could you please let me know if CSA and Codar can exist in same environment? What is the integration or best practice to use both of them?

Appreciate your prompt response.

Thank you and Best regards.

Anh Nguyen


Where can i download HPE Cloud Service AutomationOpen in a New Window

Please let me know from where i can download the latest CSA


Is this A Bug of Organization Sender Email Adress?Open in a New Window



I am using HP CSA 4.50.

I am trying to change the Sender Email Adress section o an organization to no-reply@a.b

where a and b inditaces our my project and we have also email server serving for a.b domain . We have many users ending with @a.b

I guess CSA expects  an extension  like com, en , tr.

Is this a bug for that reg-ex which check email address ?





SUbscription ModificationOpen in a New Window


I've installed HPE CSA-4.70 on wondows. I'm working on a design, which has a lifecycle of Provisioning of a VM and Modifying VM as well.

After subscription is active I want to modify that subscription.

Now during the modification I need to enter the value of the CPU or Memory, but it is note letting me do any changes, and neighter the workflow is getting called up during modification.

So here I wanted to understand if this is possible and product support it or not.

If it support what I'm missing.




CSA subscription approval fails based on subscription costOpen in a New Window

Hi Techies,

We've automated the CSA subscription using HP OO flows. If service is requested, HP OO will pull details like subscription ID, Cost , etc., from CSA and process it based on subscription cost and approvers will approve it in an automated mail link thru OO Central. CSA subscription changes successfully if subscription cost is greater or equal to $1 thru OO. But it get fails if subscription cost is equal to $0. I'm using the default CSA CP subflow named "updated Approval process" which should change the CSA service subscription status thru HPOO.

Kindly share your thoughts.



CSA hangs when trying to change subscriptionOpen in a New Window

We recently made some configuration changes to our CSA setup. We changed the IP address of the server, we changed the SSL certificate, and we gave it a new license key.

Now, when we try to make changes to the subscriptions in CSA, the screen hangs and no changes actually are made.

The server seems to have somehow entered a read-only state. Could such a thing be? How would we be able to fix the problem?


Create New Version in existing Service offeringOpen in a New Window

i don't want to create new service offering everytime i modify service design. 

i found that there is "Create New Versioin" in service offering, however while clicked the "Create New Version" button (service offering unpublished already), the option in "Base Offering On" and "Service Design" is limited, i can't see my new service design!


How to Delete LDAP User PermanentlyOpen in a New Window



I am using CSA 4.50 and using OpenLdap integrated with CSA:

I have deleted some of users from LDAP, but when the manager logs in to Market Place Porta, manager can see deleted users. Deleted users have no service or subscription . As expected deleted users can not log-in to MPP.    

Is there any way completely remove users from CSA also?




HP CSA 4.60 Error after license renewalOpen in a New Window


I had renewed the license for HP Market place portal and it has started successfully.

Now when I place an order in the market place portal through the services, it doesn't proceed to the HPOO. When I check the logs, I found these exceptions.

[AUTOPASS_DEFAULT_GROUP_com.hp.autopassj.core.config.scheduler.LicenseRemovalAfterExpiry] DEBUG [] Logger : [com.hp.autopassj.core.license.ClockTamper : updateLicenseStoreLastAccessTime] :: java.lang.NullPointerException
01 Dec 2016 17:45:03,965 [AUTOPASS_DEFAULT_GROUP_com.hp.autopassj.core.config.scheduler.LicenseRemovalAfterExpiry] DEBUG [] Logger : [com.hp.autopassj.core.license.ClockTamper : updateLicenseStoreLastAccessTime] :: java.lang.NullPointerException

I'm sure I haven't changed anything on the Admin portal or HPOO and it was working fine before the certificate expired.

Any thoughts on gow to rectify this would be greatly helpful.


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