HPE Software Products: Cloud Optimizer
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Software Content on HPE Enterprise Community in Read-Only May 9 - 15Open in a New Window

Software Content on HPE Enterprise Community in Read-Only May 9 - 15

As you may have seen in the last few months, Hewlett Packard Enterprise is combining some software assets with Micro Focus. As part of this spin-merge with Micro Focus, a new Software instance of an online community will go live on May 16, 2017.

All boards within the current Software category will be located to a new community. All URLs will redirect to the new community. All current users will be migrated to the new community as well. Please be sure to update your bookmarks after May 16.

As part of the migration to a new Software instance, all software content will be in read-only mode from May 9 – 15. We apologize for any inconvenience.

We will continue to provide further updates in this News board.


CO Failed to Retrieve Space Provisioned Information from vCenterOpen in a New Window

Hi All,

We are encountering issue on the CO where the space provisioned information came from vCenter showned as 0 GB and some of the VM retrieved wrong amount of disk info; E.g. 2.16 GB, 4.16 GB. 8.18 GB, & 16.16 GB. 

Any idea on what are the potential root causes that might lead to this issue?


CO - Disk Issue - show 0.jpg

CO - Disk Issue - show wrong info.jpg

Thank you.



OMi Agent 12.02 on CO 3.00Open in a New Window

Hello experts,


We are preparing the integration of CO 3.00 with OMi. The last SUMA matrix says that OMi agent 12.02 is compatible with CO 3 (it doesn’t distinguish between CO 3.00 or CO 3.01). CO 3.00 manual says that you have to use agent 11.14.

Our doubt is if we can install agent 12.02 on CO 3.00?. We understand that SUMA matrix replaces CO manual in compatibilities.


Thank you for your time!,



Detailed documentation for pvconfigOpen in a New Window


Is there any detailed documentation for the pvconfig utility? I have a VCENTER datasource that data collection was failing for and I read in the troubleshooting guide that you can change the collection interval to 15 minutes, but I wanted to confirm if this was done via "pvconfig -si <Value>" and if it is, whether the value is in mins or secs? The pvconfig -help output is helpful, but does not go into quite enough detail for some of the more obscure options and as far as I can tell there is no specific section in the documentation although various pvconfig examples do appear at different points.




CO 3.0 with user interface access disabledOpen in a New Window


I am working on a secure customer. I have been asked whether it's possible to use/maintain Cloud Optimizer in monitoring-only mode with the user interface access disabled/blocked. From the shell I know that you can configure the datasources. I can't see any commands to set up the license for monitoring-only mode, but this has already been done during the build when the user interface was available. So my question is, if we don't grant any access to the user interface and only allow administrators command line access, what configuration/administration activities would not be available for a CO server running in monitoring only mode?

Thanks for your help,



HPE Cloud Optimizer's monitoring capabilities onlyOpen in a New Window

Dear ALL,

kinldy I need list of HPE Cloud Optimizer's monitoring capabilities only, from where I can get this information ?



How to restrict the discovery of guest on CO 3.0Open in a New Window

Hello Experts,

One of my client wants only esxi data to be logged on CO not guest data from V centre. Amount of data we are getting on CO is too high and when event monitor policy of HPOM query the data it get hang or crossing its thresold limit of query. I ran below command and found that there are 5870 rows. that inlcudes both guest and host data. We are using "monitoronly" license. 

 /opt/OV/bin/pvsql -c "select * from Events" | cut -d "|" -f 3,5,6 | sort -n | tail

AlarmStatusChangedEvent |               |      0 |  1491930607

                4 |        831 |   1491930621 |                                                           | Alarm ''Virtual machine CPU usage'' on sswvlp4802 changed from Red to Yellow                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  | AlarmStatusChangedEvent |               |      0 |  1491930607

                4 |        831 |   1491930621 |                                                           | Alarm ''Virtual machine memory usage'' on sswvlp4802 changed from Green to Yellow                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | AlarmStatusChangedEvent |               |      0 |  1491930388

                4 |        917 |   1491930621 |                                                           | Alarm ''Virtual machine memory usage'' on asxvlp007 changed from Green to Yellow                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | AlarmStatusChangedEvent |               |      0 |  1491930448

                4 |        917 |   1491930621 |                                                           | Alarm ''Virtual machine memory usage'' on asxvlp007 changed from Yellow to Green                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | AlarmStatusChangedEvent |               |      0 |  1491930607

(5870 rows)


Syntax of metrics to be sent to suscribers from HP Compute ServerOpen in a New Window

Hi experts,

I have a doubt regarding the configuration of HP Compute Sensor, specifically in the [hpcs.susbcribers] URI syntax. I would like to know how to define the metrics to be sent from the monitored server to CO, because the default URI sends all the information:


Some examples displayed in the own file, like


But I am not able to see the link between the field names of the metrics retrieved by the HPCS (for example: GBL_DISK_PHYS_IOGBL_CPU_TOTAL_UTILGBL_MEM_UTIL, as copied from the .json file) and the labels on the URI (Metrics/CPU, Metrics/Process, etc).

Is there any kind of variable mapping between both elements to be done? What would be the correct syntax to form the URI?

Thank you very much in advance,



"No transaction in progress" message regarding Vertica on 'status.virtserver' logOpen in a New Window

Hello experts,

Having a look at the logs, specifically '/var/opt/OV/log/status.virtserver' and I found a strange message regarding the Vertica Database:

2017-04-04 07:21:26,737:INFO:Upload utility output is..... Importing Performance Data from Physicak Systems into Vertica Database
vsql:/var/opt/perf/syspulse/scripts/importdata_global.sql:4: INFO 2372: Cannot commit; no transaction in progress
Class : global - 210
209 Records - SUCCESS
vsql:/var/opt/perf/syspulse/scripts/importdata_disk.sql:3: INFO 2372: Cannot commit; no transaction in progress
Class : disk - 1615 Records - SUCCESS
vsql:/var/opt/perf/syspulse/scripts/importdata_cpu.sql:3: INFO 2372: Cannot commit; no transaction in progress
Class : cpu - 1428 Records - SUCCESS
vsql:/var/opt/perf/syspulse/scripts/importdata_netif.sql:3: INFO 2372: Cannot commit; no transaction in progress
Class : netif - 1672 Records - SUCCESS
vsql:/var/opt/perf/syspulse/scripts/importdata_filesystem.sql:3: INFO 2372: Cannot commit; no transaction in progress
Class : filesystem - 299 Records - SUCCESS

Are those messages normal?

Thanks in advance,



Hyper-V Datasource integration without SCVMM serverOpen in a New Window

Hello experts,

We have a Hyper-V deployment with 4 hosts in a cluster. The customer does not have SCVMM server since they manage the VM's and hosts on the Hyper-V administrator tools available on the server administration windows on any of the 4 hosts.

Is there any other way to add the Hyper-V Datasource? (The deployment does not have a proxy server either)

Thanks in advance,



missing VMWare alerts in CO and OMiOpen in a New Window


We are using OMi 10.12 in our environment, and I'm now doing a proof of concept to use CO as monitor for our VMWare virtual environment.

I've installed the CO appliance, and configured it to connect to our vCenter. I'm getting all perfomance graphs, etc..

I've also installed an Operations agent on the appiance, configured it to point to our OMi and uploaded and deployed the policies to it.

But when something happens on my VMWare environment (ex reboot or poweroff of an ESX server), I don't see anything in CO nor in OMi.

Am I missing something? What do I need to do or configure in order to get alerts from vCenter into CO and OMi?




Unable to connect to Hyper-V host through vPV collector ServiceOpen in a New Window

Dear All,

I have installed cloud optimizer 3.01. Installed vPVWinVirtCollector.exe by downloading from the HPE CO interface and in the vPVWinVirtCollector.properties have added Hyper-V host as well. When i am restarting the service it starts successfully but the data is not collected for the Hyper-V host.

Gone through the logs it has error which states that 

03/21/2017 17:00:50, ERROR: , vPVWinVirtCollector, 4, Error occurred : Target pabcsimhost01 is not a Hyper-V setup or unable to connnect : The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
03/21/2017 17:01:32, ERROR: , vPVWinVirtCollector, 4, Error occurred : Target pabcsimhost01 is not a SCVMM setup or unable to connect : The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
03/21/2017 17:01:32, INFO: , vPVWinVirtCollector, 4, Target pabcsimhost01 is neither a SCVMM nor HyperV setup. Please add a valid target.


I have verified all the ports and services. Port between Windows proxy system and Hyper-V host (135) is open.

 Targets added in the properties files as below



Please help on this


prerequsites for ESXi Monitoring using monitoring only Edition of HP COOpen in a New Window

Hi All,

We have our CentOS server ready for deploymen of CO where we will be deploying Monitoring only Edition of CO.

1) Can anyone help me with the ports that will be needed for monitoring ESXi servers?

2) Port required between CO and OMi for event forwarding and the mechanism of this event forwarding?

3) Where to Download the CO installable media for CentOS, as I can only see Linux and virtual appliance in link, direct link will help.

very basic quest, need this to be confirmed, please help.

Please suggest!


Built in virtual router Cloud Optimizer Virtual ApplianceOpen in a New Window

Hi Cloud Optimizer Expert,

We had found virbr0 virtual router appear on CO virtual appliance host. Is this require for CO function to work or can we remove it permanently. 

The reason why we need to remove it is againts client network security compliance. 

P/S: screenshot attached.



Jeff Hang


HP Cloud Optimizer Monitoring edition for integration with OMiOpen in a New Window

Hello All,

Can somebody help me with the details of monitoring ESXi hosts using HP CO monitoring edition.

Does the monitoring edition of HP CO needs license

Does it monitor the ESXi using VCentre

Does it require any OMi MP for ESXi monitoring

Where to download the HP CO monitoring edition.

I need to deploy the ESXi monitoring in our client environment, please help.



Hanumant D. Madane


OMi not collecting performance data from COOpen in a New Window

Getting below error when opening vPV graphs from OMi

No data found for selected resources. Exception occured - Error Connecting to Datasource : vPV - Error getting metric data for the system : 297ab1ef9c148851ef24d9270e6b3626 -> Invalid JSON String for Shared Common Memory (GB)


Extension of HPE Cloud Optimizer Evaluation LicenseOpen in a New Window

Hello everyone,

we are working with the Cloud Optimizer and the integration into Operations Manager i. We started using the Cloud Optimizer and activated the Evaluation License in December 2016 and reached the end of the 60 day trial period. So basically we miscalculated our project timeline and had a few backsteps with the Operations Manager i.

Is it possible the get a license key for a trial period and if yes, where can we get one.

Thanks in advance!


ComputeSensor not sending information to Cloud OptimizerOpen in a New Window

Hello experts,

We have a CO 3.01 deployed and we want to monitor some Windows hosts. After installing the ComputeSensor as indicated in the guide we found we have no data in CO. We checked the port 381 on both sides but it seems to be OK (picture attached).

One thing we found when enabling the CS service is that this error appears, despite having "regBBC=false"

3: INF: Tue Feb 07 18:59:40 2017: (19940): g_BbcClient is NULL!!

Please find attached the hpcs.conf file of the windows server.

We have opened the port in the firewall and seems to have connectivity. Any suggestion on what else to check? Anything else to configure in host or CO server?

Thanks in advance,



Monitoring AWS EC2 Instances using Sitescope.Open in a New Window

Hi all,

I am not able to monitor Aamazon (AWS) EC2 instances using HP SiteScope.

Sitescope will be running in separate Vm (inside Hp's network) and i need to monitor amazon Ec2 instnaces (running on amazon public cloud) to sitescope(inside hp's network).

Also suggest me if there are any methods where we can integrate cloudwatch to sitescope.

Can any one let me know how it can be done.


Prajwal V


CO Data collection stopped - PVCD getting stoppedOpen in a New Window


Cloud optimizer data collection gets stopped with PVCD getting abord automatically.

Kindly suggest solution to fix this.

Cloud Optimizer version : 3.0

OS: Linux Cent



Althaf Hussain

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