HPE Software Products: Data Protection
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I can't add 2nd Drive in DataprotectorOpen in a New Window

Hi everyone,

I have :

- One HP MSL2024 0-Drive Tape Library (AK379A)

- 2xDrives HP MSL LTO-5 Ultrium 3000 FC (BL544B)

- and a HP Dataprotector Licenced.

The 1st Drive is correctly detect by the software. But the second drive doesn't show any scsi adress.

Both are connected on a SAN Switch.

When i tape this commande (devbra -devices) i get the following result (attached).

Did anyone get this problem before?



Data Protector 9Open in a New Window


I am trying to import a windows installation server for DP onto my cell manager. The cell manager is an HPUX 11.31 server which also is the unix installation server for DP. This is working.

The windows server (Microsoft Windows Server 2012 R2 Standard - Version 6.3.9600) has had the DP installation server version software installed.

I am now attempting to import the windows server as an installation server on the cell manager but the error I am getting is:

Import Installation Server failed

The installation server information cannot be added/udpated in the Cell Manager configuration file.

The actions that follow are all correct - Check tha the Data Protector services on the Cell Manager computer are running, check that the Data Protector inet server on the remote computer is running and install that host as a Data Protector Installation Server.

Any advice gratefully accepted.


Granular recovery to restore errorOpen in a New Window

Hi all ,

I have implemented granular recovery (DP 9.08 and VCENTER 6.0) , backups  and GRE restore work well on windows VM

but, By using Granular Recovery and restore on linux VM i see the following error message:

----Details: Cannot access to network share on target VM---

I dont have  a network share configured in any VM my restore path is a local filesystem.

It works well in Windows VM but not in Linux VM

Please your help




[172:512] virtual machine ´MyVM` Download of disk descriptor file (MyVM.vdk) failedOpen in a New Window

I have this error, when I start backup VM.

Descriptor error:error backup DP.PNG


I try resotore on directory without problem.

My user have all right the same root vsphere, any idea??




Can data protector write from one source to two tape-drives?Open in a New Window



I have HPE Data Protector (Cell, Manager, Client all on one machine) Version A09.08 Build 112, running on Windows Storage Server 2012 R2

To the same machine connected a IBM LTO6 with Library and 2 drives.


In my backup-job I have configured to backup two small hdds (together ~100GB), windows configuration, recovery volume and my big data-partition (~10TB).

Data protector starts to use drive1 for the small hdds and (simultaneous) drive2 for the big data partition. So both drives are connected and configured properly.

But I found no way that data protector uses both drives for the same source / for the big data partition.

Is there any way to configure this?


Thanks for your help


Software migration Symantec Backup Exec to HPE DataprotectorOpen in a New Window


I am in a job of migrating LTO2 and LTO4 tapes to an LTO6, my client now has Symantec Backup Exec software. And I need to migrate the Software to HPE Dataprotector, my question is how I can perform this migration, what is needed to change the software, and if it is feasible?


best regards,


omnidb in bashscriptOpen in a New Window

I have set a variable with some value, when i am displaying it value with echo command it displays the value correctly but when i use this variable inside command it does not work . can anyone please help in this.

echo $hiteshobject
ameras0009.abc.com:/D 'ameras0009.abc.com [/D]'

26:/home/a-hkat # omnidb -winfs "${hiteshobject}"
No objects were found.

26:/home/a-hkat # echo "${hiteshobject}"ameras0009.abc.com:/D 'ameras0009.abc.com [/D]'

26:/home/a-hkat # omnidb -winfs ameras0009.abc.com:/D 'ameras0009.abc.com [/D]'

SessionID        Started  Duration Object Status                   Size [KB]      NumberOfErr
2017/02/20-379       03:00:28 08:14:24 Running                           3769280          0
2017/02/20-221       03:00:28 00:13:25 Completed                         3769280          0
2017/02/19-122       03:00:31 30:07:24 Failed                                  0          0



(DP) Support Tip. Copy objects are not included if CopyAutomatedMaxObjects variable value is reachedOpen in a New Window

At least for DP 9.08 and DP 9.08_113 During copy session if value for variable CopyAutomatedMaxObjects is reached the rest of object are ignored but no error or warning message is showed.

In the past, when this was exceeded the copy job would fail with the following error.....

[Critical] From: CSM@domain.com "" Time:
[12:1171] Too many objects match specified filters.

Currently the failed objects are ignored, if source data protection is expired as it was not copied could be create a potential data risk. Please open support case for to get proper fix.

Best Regards


HP Data protector VTL errorOpen in a New Window

Hi All,

we are getting error in database restoration via VTL 4500.

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:54:26
STARTING Media Agent "HP:Ultrium 6-SCSI_1(4)"

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:54:27
=> UMA@vm_sol_dms@/dev/rchgr/autoch17
Loading medium from slot 7 to device /dev/rtape/tape17_BESTn

[Normal] From: VRDA@back "SAP" Time: 20-02-2017 15:54:28
STARTING Disk Agent for back:KED.0

[Minor] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
[90:56] /dev/rtape/tape17_BESTn
Cannot close device ([6] No such device or address)

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
Ejecting medium '7'.

[Major] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
[90:64] => UMA@vm_sol_dms@/dev/rchgr/autoch17
Cannot unload exchanger medium (Details unknown.)

[Normal] From: RMA@back "HP:Ultrium 6-SCSI_1(4)" Time: 20-02-2017 15:58:07
ABORTED Media Agent "HP:Ultrium 6-SCSI_1(4)"



SQL Restore timed outOpen in a New Window

Trying to restore MSSQL from one cluster to another cluster.

when doing the restore, the restore just stop before pre-zeroing process, then the restore timed out.

this is a 20 gb database. when doing 1mb to 2gb restore it goes thru and completes.

Do any ecountered this kind of issue?



[Normal] From: RSM@udp02n1 "" Time: 2/17/2017 8:08:04 PM

      Restore session 2017/02/17-660 started.


[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:09 PM


      Hewlett-Packard Data Protector Backup and Restore Agent for Microsoft SQL Server


      connected to SQL Server version 10.50 on machine EEQ


      Microsoft SQL Server 2008 R2 (SP2) - 10.50.4000.0 (X64)

      Jun 28 2012 08:36:30

      Copyright (c) Microsoft Corporation

      Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1)


[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:09 PM

      Character set: Latin1-General

     Sort order   : binary code point comparison sort for Unicode Data, SQL Server Sort Order 40 on Code Page 850 for non-Unicode Data



[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:14 PM


      Database name     : 'EBQ'

      Target SQL Server : 'Target.Server.com'

      Source SQL Server : 'source.Server.com'

      Versions to be restored:


      Session: 2017/02/16 0604, parallelism:   1, type: full


[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:14 PM

      SQL statement:


      VIRTUAL_DEVICE = 'Data Protector_EEQ_EBQ_090808730_0'



[Normal] From: OB2BAR_SQLBAR@Target.Server.com "EEQ" Time: 2/17/2017 8:08:14 PM

      Starting the restore of the database EBQ

      Version: '2017/02/16 0604'. Type: 'full'.


[Normal] From: RMA@cell.manager.Server.com "ULT_VLS02_LTO3.D30" Time: 2/17/2017 9:50:54 PM

      STARTING Media Agent "ULT_VLS02_LTO3.D30"


[Normal] From: RMA@cell.manager.Server.com "ULT_VLS02_LTO3.D30" Time: 2/17/2017 9:50:57 PM

      => UMA@cell.manager.Server.com@Changer5:0:8:0

      Loading medium from slot 263 to device Tape136:0:8:41C


[Normal] From: OB2BAR_EBQ_0@Target.Server.com "EEQ" Time: 2/17/2017 8:13:39 PM

      Starting OB2BAR Restore: source.Server.com:/EBQ/EBQ/0 "MSSQL"


LTO7 Tapes BLANK or UNKNOWN after drive errorOpen in a New Window


After an error or an issue with a LTO7 drive ( which is meanwhile replaced ) I had 2 tapes with format BLANK and 1 with format UNKNOWN.

Slot [side] Medium type Medium Label (ID)
1 Data Protector [ACA662L7] ACA662L7
2 Unknown [ACA661L7]
3 Data Protector [ACA660L7] ACA660L7
4 Data Protector [ACA659L7] ACA659L7
5 Data Protector [ACA658L7] ACA658L7
6 Data Protector [ACA667L7] ACA667L7
7 Blank [ACA666L7]
8 Blank [ACA665L7]
9 Data Protector [ACA664L7] ACA664L7

The tapes are inside our MSl6480 library, but from the pools view they are not, see attached screenshot.

There are backed-up data on them!

How can I make them work with Data Protector ( 9.07_110 ) again? HPE support has no suggestion yet.

Any ideas how to solve my trouble?

Best regards, Dirk


Bad catalog access for message #0 in set 9004Open in a New Window

Out of the blue, started receiving these errors. Backup balks on SQLBAR, but continues and completes successfully. DBA confirmed backup was successful

[Normal] From: BSM@tsmc-phpdatp-01 "SQL_TSMC-TWVSQL-21" Time: 2/16/2017 4:38:05 PM
OB2BAR application on "tsmc-twvsql-21" successfully started.

[Critical] From: OB2BAR_SQLBAR@tsmc-twvsql-21"(DEFAULT)" Time: 2/16/2017 4:38:32 PM
OB2BAR_SQLBAR: Bad catalog access for message #0 in set 9004

DBA says no update on SQL software, no update on DP (currently running 7.0 build 107). Was working fine and BAM...we start getting these.


Any help would be appreciated.


Cannot start "rds" service, system error: [1053]Open in a New Window

Hi Team,

I'm new to HPDP. We have HPDP server installed in HP-Unix, from last two days I'm facing an issue that "rds" services was down.

I have tried to up the services, but no luck, tried reboot the server, even there is no luck.


Cannot start "rds" service, system error:



Requesting you to help me to get this resolved.

HPDP Version: 6.2



Vasu H


Data Protector 9 with Oracle 12c Database give error "12:8019 Integration cannot be configured"Open in a New Window

Hi All,

We are configuring the DataProtector 9 to take backups of Oracle Database 12c that is newly installed but ending up with below error

The database reported error while performing requested operation.
Process exit code: 1, Signal: 0
RMAN PID=30451
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03009: failure of allocate command on DP_TEST channel at 02/16/2017 12:32:15
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer
Additional information: 7110
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
SBT error = 7110, errno = 0, sbtinit: internal error - invalid argument(s)
Recovery Manager complete.
[12:2001] The client is not a member of any cell.

Workarounds done so far:

1. Created a soft link in oracle home to point to this particular library

[oracle@server dbhome_1]$ ll | grep libobk
lrwxrwxrwx 1 oracle dba 36 Feb 15 16:29 libobk -> /opt/omni/lib/libob2oracle8_64bit.so

2. Also created the soft link within the Oracle home lib folder

[oracle@tproddb lib]$ pwd
[oracle@serverlib]$ ll | grep libobk
lrwxrwxrwx 1 oracle dba 36 Feb 16 07:30 libobk -> /opt/omni/lib/libob2oracle8_64bit.so
[oracle@server lib]$

3. Included this lib path in export LD_LIBRARY_PATH

4. Granted full permissions to folder /opt/omni

5. Tried multiple times, removing and importing the client from cell manager

Still there is no luck and ending up with the above error
However, the file system backups preview executes successfully, issue remains with Oracle backups

Environment details are as below
HP Cell Manager : This is Data protector version 9 running on Windows Server 2008 R2
Client System : Database server running on RHEL 7 64 bit
Oracle Database : Oracle database is Oracle 12c Enterprise Edition, (Running in archivelog mode)

Please help in resolving this issue




Test Restore VM - Now getting errors during backup. Cant find object.Open in a New Window

I did a test restore of a vm to a different name with no network connectivity. After I tested it (changed MAC address), I removed it from vmware (deleted it). Now data protector is giving me an error it cannot find the original VM.

Do I need to re-register it or something?


Was handed a very old (6.10?) data protector instance - need helpOpen in a New Window

Hi.  Does anyone know old HP Data Protector?  Our Linux admins (2) were let go, several months later a new one was hired.  Nobody ever took ownership of an old HP DP instance.  We've got to upgrade the server since it's an old Oracle Ent. Linux 5.1, kernel 2.6 box, so we're trying to figure out if we can provide a different solution instead of using this ancient install.  Regarding the HP DP version, going into /opt/omni/bin and running ./omniver - version, it shows HP Data Protector A.06.10 built 11 Nov 2008.  Without a GUI admin console, how do I use command line to find out which hosts are being backed up to what targets?  If I can get an understanding of how it's used, then we can look for a replacement solution.  Thanks!!!


(DP) Support Tip: StoreOnce Media Cleanup sessions fail.Open in a New Window

Environments where DP Clients that serve as De-Duplication Gateways have been removed exported/removed from the cell may experience problems with the daily media cleanup maintenance. A multitude of errors will be generated during the Media Cleanup sessions such as:

[Major] From: MSM@cellmanager.domain.com "" Time: 2/8/2017 12:02:04 PM

[65:2] Could not connect to Data Protector inet process on host gateway.domain.com.


[Major] From: MSM@cellmanager.domain.com "" Time: 2/8/2017 12:02:04 PM

[65:73]               Media Management daemon reports:

               "[12:3069] Certificate verification has failed. The certificate is signed by an untrusted certificate authority (CA)." 

Continued growth in the number of expired media in media pools that are not getting deleted may also be experienced. 

The reason for this is that although the clients were removed from the cell, the Libraries still have gateways configured that point to the exported clients. Hence the automatic maintenance is still trying to clean up expired media by using the gateways configured.

To resolve this issue delete or disable the problematic gateways and configure new gateways which point to existing media agent clients.  Then either allow the automatic maintenance to run as normal or manually trigger the delete_unprotected_media functionality using the GUI or CLI command omnimm


(DP) Support Tip: Data Protector backups hang indefinitely.Open in a New Window

Recently the Data Protector support teams have seen issues where backups hang indefinitely.  There is a known issue where if one of the clients in the backup specification is unresponsive due to resource issues such as out of memory/page file, CPU overload, excessive semiphores, etc., Data Protector will keep trying to get a response from the client and does not aborts or generate an error producing what appears to be a hang.

There is a fix available on Data Protector 9.08 for this issue which will generate an error and stop trying the unresponsive client.  

If you believe that you are experiencing this issue please open a case with DP support and reference ID QCIM2A70610


Data Protector "Classic" Scheduler EOL?Open in a New Window

Hi experts!.

I am working with a costumer with DP v905 and they dont want to use the "classic" Scheduler beacuse, as they told me, "some Hp professional said that it is going to disappear soon", so they only use the Advanced Scheduler (with its limitations).

It sounds a little bit excessive to me, but if any of you know something about it, I will appreciate that info.

Thank you.


DP9.08 Hyper-V and incrementalsOpen in a New Window

Configuring Hyper-V with DP9.08. Backups work fine but application specific option "Enable Incremental backup of VM(s)" is not seen in the DP GUI. Only pre-exec and post-exec.

options missing are the hyper-v options to enable incremental and replica options....

Is this only supported with hyper-v 2012 R2 as this test environment is hyper-v 2008 R2

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