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HPE Online Expert Days
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Software Online Expert Days - October 2016Open in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in OCTOBER 2016:

October 10-11th: IT Asset Manager Online Expert Day

October 11-12th: LoadRunner Online Expert Day

October 11- 12th: Performance Manager Online Expert Day

October 11-12th: SiteScope Online Expert Day

October 18-19th Quality Center/ALM Online Expert Day

October 19-20th: Application Performance Manager Online Expert Day

October 19-20th: Unified Functional Testing Online Expert Day

October 26-27th: Operations Manager I Online Expert Day

October 26-27th: Service Manager Online Expert Day

October 27-28th: CMS/UCMDB Online Expert Day

 

how can i learn my SAID?Open in a New Window

Hello,

I want to do chat when i get some errors about my hp product. for this, i need SAID (contract identifier). I take over the tool operations and don't know this. how can i learn?

 

Software Online Expert Days - Sept 2016Open in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in SEPTEMBER 2016:

Sept 14-15th Records Mgr/TRIM Online Expert Day

Sept 22nd: Data Protector Online Expert Day

Sept 28-29th: Operations Manager I Online Expert Day

Sept 29th: Server Automation Online Expert Day

 

Software Online Expert Days - August 2016Open in a New Window

August 2016 Online Expert Day Schedule

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in AUGUST 2016:

August 15thProject Portfolio Manager Online Expert Day
August 15-16th: IT Asset Manager Online Expert Day
August 16-17th: Quality Center/ALM Online Expert Day 
August 17-18th: SiteScope Online Expert Day
August 17-18th Unified Functional Testing Online Expert Day     
August 23rd: Application Performance Manager Online Expert Day
July 27-28th: Operations Manager I Online Expert Day

 

Software Online Expert Days - July 2016Open in a New Window

The Online Expert Day is an event in which Hewlett Packard Enterprise R&D, product, and support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HPE Experts! 

July 11-12: Project and Portfolio Manager
The Hewlett Packard Enterprise Project and Portfolio Manager team will host an Online Expert Day with product experts to help answer your questions.

July 13-14: Records Manager / TRIM
The Hewlett Packard Enterprise Records Manager and TRIM team will host an Online Expert Day with product experts to help answer your questions.

July 19-20: Service Manager
The Hewlett Packard Enterprise Service Manager team will host an Online Expert Day with product experts to help answer your questions.

July 20-21: Performance Center
The Hewlett Packard Enterprise Performance Center team will host an Online Expert Day with product experts to help answer your questions.

July 20-21: LoadRunner
The Hewlett Packard Enterprise LoadRunner team will host an Online Expert Day with product experts to help answer your questions.

 July 27-28: Operations Manager i
The Hewlett Packard Enterprise Operations Manager i team will host an Online Expert Day with product experts to help answer your questions.

July 28: Operations Manager for Unix
The Hewlett Packard Enterprise Operations Manager for Unix team will host an Online Expert Day with product experts to help answer your questions.

July 28: Operations Manager for Windows
The Hewlett Packard Enterprise Operations Manager for Windows team will host an Online Expert Day with product experts to help answer your questions.

 

Software Online Expert Days - June 2016Open in a New Window

The HPE Online Expert Day is an event in which Hewlett Packard Enterprise R&D, product, and support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HPE Experts! 

June 6-7: Project and Portfolio Manager
The Hewlett Packard Enterprise Project and Portfolio Manager team will host an Online Expert Day with product experts to help answer your questions.

June 14-15: Quality Center
The Hewlett Packard Enterprise Quality Center team will host an Online Expert Day with product experts to help answer your questions.

June 15: Application Performance Manager
The Hewlett Packard Enterprise Application Performance Manager team will host an Online Expert Day with product experts to help answer your questions.

June 15-16: Unified Functional Test
The Hewlett Packard Enterprise Unified Functional Test team will host an Online Expert Day with product experts to help answer your questions.

June 23: Data Protector
The Hewlett Packard Data Protector team will host an Online Expert Day with product experts to help answer your questions.

Jun 23: SiteScope
The Hewlett Packard Enterprise SiteScope team will host an Online Expert Day with product experts to help answer your questions.

June 29-30: Operations Manager i
The Hewlett Packard Enterprise Operations Manager i team will host an Online Expert Day with product experts to help answer your questions.

June 30: Server Automation
The Hewlett Packard Enterprise Server Automation team will host an Online Expert Day with product experts to help answer your questions.

 

Link to download QTP 11Open in a New Window

Post moved to Quality Center Practitioners Forum, 05-18-2016 by Warren_Admin

 

Software Online Expert Days - May 2016Open in a New Window

The HPE Online Expert Day is an event in which Hewlett Packard Enterprise R&D, product, and support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HPE Experts! 

May 9-10: Project and Portfolio Management
The Hewlett Packard Enterprise Project and Portfolio Management team will host an Online Expert Day with product experts to help answer your questions.

May 16-17: Records Manager/TRIM
The Hewlett Packard Enterprise Records Manager/TRIM team will host an Online Expert Day with product experts to help answer your questions.

May 18-19: Service Manager
The Hewlett Packard Enterprise Service Manager team will host an Online Expert Day with product experts to help answer your questions.

May 25-26: CMS/UCMDB
The Hewlett Packard CMS/UCMDB team will host an Online Expert Day with product experts to help answer your questions.

May 27: Operations Manager for Unix
The Hewlett Packard Enterprise Operations Manager for Unix team will host an Online Expert Day with product experts to help answer your questions.

May 27: Operations Manager for Windows
The Hewlett Packard Enterprise Operations Manager for Windows team will host an Online Expert Day with product experts to help answer your questions.

May 31: LoadRunner
The Hewlett Packard Enterprise LoadRunner team will host an Online Expert Day with product experts to help answer your questions.

May 31: Performance Center
The Hewlett Packard Enterprise Performance Center team will host an Online Expert Day with product experts to help answer your questions.

 

Software Online Expert Days - April 2016Open in a New Window

The HPE Online Expert Day is an event in which Hewlett Packard Enterprise R&D, product, and support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HPE Experts! 

Apr 5-6: Cloud Service Automation
The Hewlett Packard Enterprise Cloud Service Automation team will host an Online Expert Day with product experts to help answer your questions.

Apr 5-6: Operations Orchestration
The Hewlett Packard Enterprise Operations Orchestration team will host an Online Expert Day with product experts to help answer your questions.

Apr 20: Application Performance Manager
The Hewlett Packard Enterprise Application Performance Manager team will host an Online Expert Day with product experts to help answer your questions.

Apr 21: Data Protector
The Hewlett Packard Data Protector team will host an Online Expert Day with product experts to help answer your questions.

Apr 26-27: Quality Center
The Hewlett Packard Enterprise Quality Center team will host an Online Expert Day with product experts to help answer your questions.

Apr 27-28: Unified Functional Test
The Hewlett Packard Enterprise Unified Functional Test team will host an Online Expert Day with product experts to help answer your questions.

Apr 27-28: Operations Manager i
The Hewlett Packard Enterprise Operations Manager i team will host an Online Expert Day with product experts to help answer your questions.

Apr 28: SiteScope
The Hewlett Packard Enterprise SiteScope team will host an Online Expert Day with product experts to help answer your questions.

 

Catalogue email "in HP REcords Mamager" shows for catlogued messages from personal inbox onlyOpen in a New Window

Moved to HPE Records Manager and HPE TRIM Forum

 

How do I "Join online to talk directly with Software expertsOpen in a New Window

The headline to the Software Expert Days page reads:

Join us online to talk directly with our Software experts during online Expert Days - see details below.  Software experts do not monitor this forum, so they cannot answer product questions here."

I must be missing something... i cannot find the place/link to "talk directly with Software experts".

I placed two questions in the forum, but I'm not sure the Software experts are monitoring... how do i "join online..."

 

.NET Framework version compatibilityOpen in a New Window

Moved to HPE Records Manager and HPE TRIM Forum

 

Changing DB user passwordOpen in a New Window

Post moved to appropriate discussion board by Warren_Admin on 2016-03-22

 

How to configure Remote support in HP Store OnceOpen in a New Window

Moved to appropriate board by Warren_Admin on 2016-03-22

 

Software Online Expert Days - March 2016Open in a New Window

The HPE Online Expert Day is an event in which Hewlett Packard Enterprise R&D, product, and support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HPE Experts! 

Mar 16-17: Records Manager/TRIM
The Hewlett Packard Enterprise Records Manager/TRIM team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Mar 16-17: CMS/UCMDB
The Hewlett Packard Enterprise CMS/UCMDB team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Mar 22-23: Service Manager
The Hewlett Packard Enterprise Service Manager team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Mar 23-24: IT Asset Manager
The Hewlett Packard Enterprise IT Asset Manager team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Mar 30-31: Operations Manager i
The Hewlett Packard Enterprise Operations Manager i team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Mar 31: Operations Manager for Windows
The Hewlett Packard Enterprise Operations Manager for Windows team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Mar 31: Operations Manager for UNIX
The Hewlett Packard Enterprise Operations Manager for UNIX team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

 

Can't get correlation rules to workOpen in a New Window

Message moved to LoadRunner support forum by Warren_Admin on 02-24-2016

 

Cross Project -Traceability with in ALM ProjectsOpen in a New Window

Moved to Quality Center Support and News

 

Software Online Expert Days - February 2016Open in a New Window

The HPE Online Expert Day is an event in which Hewlett Packard Enterprise R&D, product, and support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products.  Online Expert Days give customers a chance to talk directly with the HPE Experts! 

Feb 2: Service Manager
The Hewlett Packard Enterprise Service Manager team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 16-17: Quality Center
The Hewlett Packard Enterprise Quality Center team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 17-18: Unified Functional Testing
The Hewlett Packard Enterprise Unified Functional Testing team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 23: Network Node Manager i
The Hewlett Packard Enterprise Network Node Manager i team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 23: LoadRunner
The Hewlett Packard Enterprise LoadRunner team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 23: Performance Center
The Hewlett Packard Enterprise Performance Center team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 24: SiteScope
The Hewlett Packard Enterprise SiteScope team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 24-25: IT Asset Manager
The Hewlett Packard Enterprise IT Asset Manager team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 25: IT Operations Manager i
The Hewlett Packard Enterprise Operations Manager i team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 25: IT Application Performance Manager (BAC/BSM)
The Hewlett Packard Enterprise Application Performance Manager (BAC/BSM) team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 25: Server Automation
The Hewlett Packard Enterprise Server Automation team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 25: Network Automation
The Hewlett Packard Enterprise Network Automation team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

Feb 26: Data Protector
The Hewlett Packard Enterprise Data Protector team will host an Online Expert Day with product experts to help answer your questions.

>> Learn more

 

Problem with Event Perspective MenuOpen in a New Window

Post moved to Operations Manager i Practitioners Forum by Warren_Admin on 2016-01-27.

 

UCMDB Discovery of IBM MQ V8Open in a New Window

Post moved to UCMDB and UD Practitioners Forum by Warren_Admin on 2016-01-26.





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