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|HPE Software Products: IT Asset Manager / Connect-IT Support and News Forum|
Is Asset manager is capable to update/recognize software license details whether it is freeware or not.
I have a small issue. When I add new software license (portfolio item) and choose Parent Item, fields like "Location", "User" are automatically filled. And this is ok. When I set license to "In use" state, User field is mandatory.
Now I want to modify license record. I have to change Parent of my license (change license assignation to other computer) and fields Location and User are not changed. I know, it will be changed when I click "Modify" button.
So when I have a lot of records and I have to change assignation or status (in stock -> in use), I have to fill fields: Parent, User because User is not automatically filled like when I create record.
And my question: is there any way to change this mechanism? In my opinion it will be more usable for users, who will be working with this system.
I want to create another instance of Automated Process Manager to run as window services on the same machine where i already have few other instances are running and have it named as per our database like - Server Services DAT1.
Software Content on HPE Enterprise Community in Read-Only May 9 - 15
As you may have seen in the last few months, Hewlett Packard Enterprise is combining some software assets with Micro Focus. As part of this spin-merge with Micro Focus, a new Software instance of an online community will go live on May 16, 2017.
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As part of the migration to a new Software instance, all software content will be in read-only mode from May 9 – 15. We apologize for any inconvenience.
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I have a requirement where the existing mapping needs to be modified in CIT. The scenario is a DB to DB copy of data where the source has exposed views. I dont see the list of fields in the source panel or in the destination panel to drag and drop. On;ly the mapping has a list of fields, which is also not a complete fields from the view.
So i need to add a new field to the mapping, how can i do this. Edit mapping is not working for me. Since the view is used and not the DB table directly , is it the cause of not being able to edit. Any help would be appreciated.
Please help me out on AM9.62 Patch issues, i am not able to launch the AM Automated Process Manager after applying patch 9.62 on AM9.60
I have tried to apply the patch AM9.62 as per the Installing Incremental Package, I have successfully applied the package and 9.62.16047.success folder got created in BackupOldFiles,
And when I try to launch AM Automated Process Manager, am getting below errors, please advise
I have used the same license which was there for AM9.60
2017/04/25 08:45:1.000 1 1 (0) Cannot open file 'E:\\HPE\\Asset Manager 9.60 en\\amsrv\\\"C:\\Users\\LSA-AS~1\\AppData\\Local\\Temp\\2\\AssetManager_pdf.cfg\"' with read access (errno=123, The filename, directory name, or volume label syntax is incorrect.)
We use BDNA and we have put a filter on our scenario to only bring over Licensable SW on a frequent basis and a full import once a month.
When we run the scenario with the Licensable only filter on the BDNA connector, all the other SW Installs that do not get updated get turned to bMissing=1.
I am trying to figure out what is causing this. I looked through the scenario but, I can't find a setting on it that would do this in the scenario mapping. I tried turning on ADBlog on AM but it does not seem to log anything for changes being made by the scenario. I also tried turning off the following two workflows but that still did not change the behavior.
Detection of software missing from last scan
Update software installations from the portfolio items
Does anyone know how to identify what is causing a field to change? Or how to turn on the ADBlog for a scenario?
Any guidance will be greatly appreciated.
I am currently trying to integrate CSA 4.60 and AM 9.60 using CSA Content Pack 2.2.1 via the CIT 9.70. Please let me know if this combination of the tools version are compatible for the CSA <> AM integrationn to get the cloud billing?
can we provide end users any hyperlink in HPAM where when he clicks he goes to path and get all the Admin/Required guides.
I am trying to make a scenario in which I insert values to a SOAP Web Servise and also get values from same web service.
Although, I send and get data via SOAP UI with same credentials; I got the error below when I try to insert or get data ia CIT WEB Service connector;
2017/04/14 15:12:18.000 0 1 (0) Unable to initialize request.
Can you please help me on this error; or is there anybody else who have already solved this error? Thanks
after importing SAM BEST practises even i am unable to see Cleaning old calculation result workflow which comes as OOB after installation of SAM best practise package.
Please share the workflow with me if anyone have
Please help me to know how we can delte the software counter results stored in amrightusescount table which is 7 days older than the calculation Counter date.
DATEDIFF(day, GETDATE(),dtLastModif) >= -7
After starting Tomcat, the process reamains pre-loading Head/* and does not end.
Hisotry of an Asset is not coming when we import records using connect-IT, or when assets are created using UCMDB.
We have enabled history of fields.
I running a query within a script which gives something like 2'500 lines as a result.
Using amActionMail function, I can send an email with those 2'500 lines within the body of the email.
Would it be possible to send the same email BUT with the 2'500 lines within an attachment file (.txt)?
I need to migrate changes, activities and attachments from SM 9.34 to SM 9.50.
I developed a scenario which reads data from cm3r table of SM 9.34 and uses Web service calls to create the changes in SM 9.50.
Since we do not want to keep the old change number (let SM 9.50 to generate a new change number) I have a custom field to store the old number.
I have created 2 global variables in a bas file. My problem is that I do not know how and where to set them based on the Web service response, so that I can use them to migrate activitycm3r data and SYSATTACHMENTS.
Attached is my initial idea of the scenario.
Can you please help me?
Hi all, I am new to the Asset Manager world as of about 4 months ago. I am currently trying to clean up a lot of unecessary, outdated, unused data from our AM DB. The largest (literally) issue right now is our amSoftInstall table, it is 2.4mil records large. Any queries or reports run on it take some time, we get our software information from UD -> Push adapter, and have taken steps to filter out software that we do not need to track. But long story short, I'm trying to clean this table up and delete entries en masse.
I selected about 80,000 items earlier today, which took a while in itself, and tried to delete them, it said it would take about 12 hours to finish. Is there a quicker way to purge the entire table? Then I could export the software that we DO want, and then re import after the purge.
please help we need to extract characters from one string as eg below in Connect -IT
We want only to import abcdefg/abcde from Connect it in a field of HP Asset manger
please help me i am trying to change the color of field in REd color when value is in minus. The field name is compliance. We used below code but it didnt help in Webclient.
In windows we are able to do so.
If amClientType() = 1 Then
If [dCompliancy]= [dLicUseRights] Then
RetVal = "<FONT color='Red'>" & [cf_CountersinRed] & "</FONT>"
RetVal = [cf_CountersinRed]
RetVal = [cf_CountersinRed]
Windows cliennt script.
if [dLicUseRights] = [dCompliancy] Then
Retval = amRGBcolor("Red")
REtval = amRGBcolor("Black")
We are trying to create dasbooard on three levels first is on Envirnemental basis(UAT,Production Server) and second level is Server role wise(Web app or Database server etc) and third is On OS level(Windows,linux,unix etc).
The problem is we can see two level of groupings on amstatistics table but we want toa dd one more grouping level. CAn we do that in AM windows client. please help.