HPE Software Products: Performance Center Support and News Forum
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VUDs are not workingOpen in a New Window

Hi Team,


When i was using VUDS initiatlly there was no field called locking . I was successfulyly able to activated and use it in my project.


Recently we got new set of 10,000 VUDS. I activated providing host id of LR machine and added. But i am not able to use those for any runs  not able to assign to any projects.




Downloading Error : Performance CenterOpen in a New Window

While downloading Performance Center, it shows crash


Error 413 Request Entity Too Large

Request Entity Too Large

Guru Meditation:

XID: 568946141

Varnish cache server


Need to override the TruClient limit on using the same transaction name multiple times in a scriptOpen in a New Window

I often have scripts that browse our website and often have to hit the same page, such as homepage, and I would like to be able in TruClient to combine the measurements into one transaction as I do with HTTP/HTML scripts.  However the TruClient UI prevents using the same transaction name multiple times in the same script.  Anyone have a way to overcome this limitation.  I know why it is there since it has a transaction editor that assigns "properties" to the transaction such as when it should start/end, etc. so having it used in multiple places would corrupt this assignment.  But combining measurements is VERY common in HTTP/HTML scripts so there has to be something we can do in TruClient.


Lab Management -> Host Filter options "Belongs to Pools" no filter availableOpen in a New Window


In version 12.01 Performance Center,  Lab Management  Site,  under Lab Resources -> Hosts ->  "Belongs to Pools" is disabled, not able to filter with pool name, Remaining all other columns able to filter (Source, Name\IP, Purpose, etc..)

Why this column alone is disabled, want to filter the hosts based on the pool, but not able to filter. 

Experts, please provide any alternate solutions (SQL query, or any other option), and the reason for this column disable. Thanks.


Web service or other URL to check if a Performance Center host is listening?Open in a New Window

Hello, is there a Web service or other URL to use to see if a Performance Center host is listening?  I would like to monitor PC hosts from within SiteScope to ensure that the hosts is listening, much like in Lab Management, but automated in SiteScope.  Any assistance appreciated.



JDBC instance details in Diagnostics 9.26Open in a New Window

Hi Experts,

I would like to view the details of the individual instances of JDBC components from Diagnostics.

I observe that the details are populated by default for probes using Diagnostics 9.24, but I am unable to see the details individually for the probes using Diagnostics 9.26.

Please advise if this is version specific and if we need to enable any property explicitly for instrumenting the components.

Expecting a response sooner. Thanks in advance.



Plug-in to connect to Performance CenterOpen in a New Window


Do we need to install any plug-in on a VDI machine to connect to Performance Center installed on different domain/Network? 

We are able to connect using the base machine, but when connecting through VDI browser (IE 11), we are getting "Page cannot be displayed error"

We replaced the resource name with IP address and tried connecting but was of no help. 

Thank you. 



Start Test in REST API 12.53 is not workingOpen in a New Window

We upgraded from PC 12.2x to 12.53 this week and I can no longer start tests via the REST API.

The URL I use is /LoadTest/rest/domains/MyDomain/projects/MyProject/Runs.

This is an example request:

<Run xmlns="http://www.hp.com/PC/REST/API">
<PostRunAction>Collate And Analyze</PostRunAction>

This is the response:

<Runs xmlns="http://www.hp.com/PC/REST/API">
<PostRunAction>Do Not Collate</PostRunAction>
<RunState>Before Creating Analysis Data</RunState>
<RunSLAStatus>Not Completed</RunSLAStatus>
<PostRunAction>Do Not Collate</PostRunAction>
<RunState>Before Creating Analysis Data</RunState>
<RunSLAStatus>Not Completed</RunSLAStatus>
<RunState>Before Creating Analysis Data</RunState>
<RunSLAStatus>Not Completed</RunSLAStatus>


regenerate (republish) run trends for inclusion in a trend reportOpen in a New Window


my problem is that i selected a certain run for addition to a trend report. After this action it the run was trended as can be seen in the eventlog of the run: Publish trends started successfully. It ended up in the state Trended. Unfortunately something must have gone wrong since the percentile value for many measuraments have a value N/A in the trend report (I suspect that the problem was in the analysis).

My question is  can I regenerate (or republish) the trended data?


Roy Veldhuizen


Installing HP Performance Center on AWS EC2Open in a New Window


We are exploring the option of moving all our ALM / UFT and PC infra from in-house machines to AWS EC2 cloud. I was able to install ALM / UFT and PC Server successfully and configure the same. PC Host installation/configuration passed as well. I can see all the related servcies running. But when I try to add the host in Lab Management, I get the following error when :

java.xml.ws.WebServiceException: org.apache.cxf.service.factory.ServiceConstructionException: Failed to create service

I have all the admin rights to the machine. All related ports have been opened. Firewall is disbaled. The PC load testing agent service is up and running as well. So not sure what service this is referring to. I tried creating a service ticket but that was shot down saying PC host is not supported on AWS EC2. Only standalone LG is supported. If I was able to install/configure PC server, I am wondering why PC host cannot be. Has anybody been successful at this? 

Any idea what this error message refers to? Any help is appreciated. Thanks.


April 19-20th 2017: Online Expert Day Performance CenterOpen in a New Window

Hello Everyone,

Performance Center is hosting an Online Expert Day on April 19-20th, 2017!  Mark this on your calendars!


If you are a customer with a support contract, then we would like to invite you to join us Performance Center Support Customer Forum on April 19-20th, when HPE product Experts will be online for 24 hours to answer any questions regarding:

Any topic on Performance Center


Event start time: April 19th at 02:00 AM Pacific Daylight Time / 05:00 AM Eastern Daylight Time / 09:00 AM Greenwich Mean Time

Event end time:  April 20th at 02:00 AM Pacific Daylight Time / 05:00 AM Eastern Daylight Time / 09: 00 AM Greenwich Mean Time.


What is an Online Expert Day? 

Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HPE Experts!


How does the Online Expert Day event work? 

HPE Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!


To participate, you do need access to the Performance Center Support Customer Forum if you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.

To check this please do the following:


If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hpe.com.

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your   Passport profile, please click here.

For upcoming Online Expert Days, please bookmark the HPE Software Online Support Services - Forum events page.


If you have questions regarding the Online Expert Day event, please reply to this message.


We look forward to your attendance and your questions!



HPE Support


Knockoutjs and Web http/html ProtocolOpen in a New Window


My application is using Knockoutjs for the front end and http protocol for communication. Will recording in web http/html protocol help? The issue I see is it is not capturing a button object. I have tried both Html based and URL based recording. 

Thanks in advance. 



Error while running Citrix script in Performance centerOpen in a New Window

Hello All,

I am getting below mentioned errors while running the Citrix scripts in performance center . Scripts work perfectly fine in Vugen and replay is always success.

Error Message:

Error: Connect can not be established - Last Citrix error=13 (Unsupported function), last client error=0 (Unknown client error 0)

Error: ctrx_set_connect_opt("la.ica") failed. Operation exceeded timeout.

Before running the test , the ICA agents were installed in performance center host. The version of the ICA agent is same in both client and server machine.

Could you please help to rectify this error.




Patch for VUGEN 11.52 to record script on IE11Open in a New Window


I am not able to record script on IE11 using vugen 11.52 . I heard that there is some patch available to record the script on IE11.


Please provde the patch details to run VUgen 11.52 on IE11





OracleWeb Protocol App Having trouble Correlating and Getting VUgen Script to Update ApplicationOpen in a New Window

Hi I am Having a lot of trouble getting Vugen 12.53 to Correlate and Update the application on replay. The oracle version on the application is 12.2.4, its a web application that calls oracle framework in the backend. I am able to get logged in to the application, but the second action of Updating an action in the application is not working.

Department of Defense LogoMyBiz+        

Diagnostics Preferences




You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Home to proceed.
 This is what I see in the snapshot when the Web_Submit_data trys to update the application in the second action.
 Please urgently help me with suggestions on how to resolve the issue? I did the correlations automaticaly didnt fix the issue, did it manually, still seeing the same error.


Staying on the Test Run Page after the test finishOpen in a New Window


I executed a test for 3 iterations using HP Performance Center and some error happens during 2nd iteration.

I wish to stay on the Performance Test Run page to review the Messages and Transactions to determine where exactly it was failing. However, it does not seem possible as immediately when the test finishes (with error), it pops up a dialog box to ask if you wish to restart or close.

Hitting close will close the Test Run Page tab and thereafter there is no way to get back to the Test Run Page.I know it is possible to look at the result logs but it is more user friendly and efficient to drill down the errors from within the Test Run Page

 Does anyone know if there is a way to continue to stay on the Test Run Page even after the test finish?



Re: WebSiebelSpanningRules in SiebelOpen in a New Window

Hi Ajay,


Do you have any document explaining how to save ssdtcorr.dll in and import the same in VUgen ?!
Can you please help me with it ?!





Trouble getting result metadata via REST APIOpen in a New Window


I've been using the HP Performance Center Plugin for Jenkins for quite a while.  It works fine, but might be exiting sooner that it should or sooner than it used to.  I'm using it to run performance tests and the typical process the plugin follows is:

  1. Log in
  2. Start test
  3. Wait for test to finish
  4. Collate and analyze the results
  5. Log out

When it's done, I take the run ID and use the REST API to get the results metadata for the test run that just completed.  This used to work 100% of the time but now fails almost all the time.  This might have changed between PC versions 12.2x and 12.53.

The REST request looks like this:


The output from the REST call should look like this:

<RunResults xmlns="http://www.hp.com/PC/REST/API">
		<Type>Output Log</Type>
		<Type>Output Log</Type>
		<Type>Raw Results</Type>
		<Type>HTML Report</Type>
		<Type>Rich Report</Type>
		<Type>Analyzed Result</Type>

However it usually looks like this:

<RunResults xmlns="http://www.hp.com/PC/REST/API">
		<Type>Output Log</Type>

Or just this:

<RunResults xmlns="http://www.hp.com/PC/REST/API" />

There are no errors in the event log in PC for these runs.  In fact, if I rerun the request to get the results metadata, it works fine.

It appears that PC is somehow signalling to the Jenkins plugin that the collation and analysis is complete when in fact it isn't.  Sounds like a bug.

What can I do about this?





Tester Managing Performance CenterOpen in a New Window

Will a Testing engineer be keen in taking administration activities as additional responsibilities OR a Performance Center Administrator can also do Performance Testing using Loadrunner and VuGen Scripting

I came across a situation where a Performance Tester is expected to do the following as additional responsibilities. 

1. HP ALM Performance Center administration

2. VuGen Script code troubleshooting

3. Build/maintain the HP ALM, Performance Center, loadrunner dashboards

2. Create HP ALM PC/Loadrunner test scripts. 



Hosts Optimization SuggestionsOpen in a New Window


We are facing issues like, controller not available, license limit reached frequently.

So we need to find out whether we are utilizing all the Licenses and Controllers effectively. Do we need to upgrade the hosts and license.

We need to determine the gaps in the evniroment, like do we need to increase the number of controllers and Licenses?

Also please suggest how the controllers are booked (only minor percentage of specific controller name has been given, majority is "Any"), seems few controllers were more utilized(booked) than others, we don't see all the controllers usage as distributed evenly.  Can anyone explain why it is not even, why some of the controller is been highly utilized and few of the under utilized?






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