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HPE Software Products: Network Automation Support and News Forum
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HP NA 7.2Open in a New Window

Hello Team

Our HP NA software time settings is wrong. Server clock is normal

How can we change HP NA date and time settings?




Digital Vaccine Data in network automation applicationOpen in a New Window

Hello All,

We are using HP Network Automation 10 version for device change detection.

Digital Vaccine field is not dispalyed in the IPS device information.

Digital vaccine field is visible in snapshot (ancillary data - Show version) but it is not stored in the NA.

We would like to be notified when Digital Vaccine version changes.

Kindly help us in resolving this issue.


Thanks & Regards,




HP NA 10 Fresh Install Red HatOpen in a New Window

I just completed the install of HP Network Automation on Red Hat 7.2, everything went successful. I ensured truecontrol and postgres were running but I still cannot access the webui. What am I missing? I am sure its something simple, Thanks


HP Na "Run Command Script" "Results"Open in a New Window

Hello Team,

We want to learn all network devices 

International Mobile Equipment Identity (IMEI) = xxxxxxx

We use Run Command Script Tast

We run


IM Renderer Page

show cellular 0/0/0 all | i IMEI


it works fine we can see Number on results.

Our expection ; Can we take this results on excel report?

I looked on search function But it seems only in Task Results.

Do you have any advices?




Script "complete session log" only available on core the script is running on.Open in a New Window

I have an interesting issue. We're running Network Automation 10.10 in a Distributed System/Horizontal Scalability setting, using Round Robin for NA to choose the core device scripts run from. When you run a script, if you click the box "Store complete device session log", it should show the output of the script as it is happening. And it does, as long as NA scheduled the task on the Core that you're currently logged into. But if you're logged into core 1, and the tasks runs on core 2, you can only see the output after the script has finished. 

I've read all the Distributed System documentation that looks applicable, but I haven't found anything that would cover this. I've tried searching on this forum too, and also didn't find anything. Anyone have any ideas?


Auto-disabling of unused portsOpen in a New Window

Hello Friends,

I would like to Auto-disable those ports, which are not in use for past 30 consecutive days.

How to achieve this in HP NA?



Help on running a command on remote nodeOpen in a New Window

Hello Experts,

I want to run a command on a netsclaer device manged by NA on a regular interval. How can i achieve it.

command that need to run is "clear interface 0/1"

Thanks in advance


HPNA ver 10.11 and Oracle Database Schema IssuesOpen in a New Window

HI All,

  I just moved my hpna database from Oracle v11 to 12c and in repointing to the new databse I am receiving the following error: Old Database schema installed. Please uninstall and use a previous version of the installer. instead.

Does anyone know if there is some fix for this or if there is a way for it to update the old schema to one that is used in 10.11? 






HPNA - Multiple device removalOpen in a New Window

Hi All,

Need to know is there any option or command to delte multiple devices in HPNA which is installed in RHEL server.

Kindly suggest.






Policy rule for interfaces that matches specific string in the descriptionOpen in a New Window

How I be able to apply a policy rule only on interfaces that have a specific string in the description?

Here's what I have so far...

Block Start Pattern:

   interface GigabitEthernet .*

Block End Pattern:


Config Block: must contain (REGEX)

  description .*(.*INFGIG).*


Config Text - must contain  (REGEX)

  mtu 9000
 service-policy output .*
 ipv4 mtu 1546
 ipv4 address .*
 load-interval 30


Boolean Expression - if A then B


This doesn't appear to be working for me.  Am I on the right track?



Interface Status Report in Network AutomationOpen in a New Window

I would like to create a report that lists the interfaces that are in a ‘not connected’ state. Currently when I run a report for interface status I either get ‘Administratively down’ or ‘Configured Up’. There doesn't seem to be a not connected port status in HP NA.

Is this something that a report can be created for? Or will I need to create a run command task to accomplish my goal?


Hp NA Upgraded 10.0 to 10.20 but now cant run CISCO command scriptsOpen in a New Window

Dear All,

we updated our NA 10.0 to 10.20 


I am trying to run acommand script to push configurations to CISCO2911/K9 (C2900 series)

we got this error

TypeError: com.rendition.util.StringUtils.explode is not a function in java_parser.js at line number 395

I found this post


Shoudl I delete one of this files?


Also I recognized that we don't have CISCO2911/K9 (C2900 series) driver in this file /NA/prod/server/lib/drivers/

Should it be there?

Do you have any advices?



Save command output to txt file in network automationOpen in a New Window

Hi experts,

I have to save output of a command "show tech" in a file

I m able to run this command through NA
Also i used convert to perl option....can anyone suggest what should i write in that script to take the output in txt file

Network automation version is 9.20
OS windows 2008 r2



slow connection to CLI proxy and HPNA webuiOpen in a New Window

Hi. I'm running HPNA v10.11 with FIPS enabled.  HPNA is running on Linux.  Ever since I upgraded from 10.00 to 10.11, putty/ssh to HPNA CLI proxy (mine is port 22) is super slow.  It takes more than 90 seconds to see the password prompt.  Putty/SSH to HPNA server, port 8022, is instantaneous.   Any idea?  I see the following error message in server.log - not sure my problem is related:

ERROR [org.jboss.ejb.plugins.LogInterceptor] (Thread-TaskID-39041) RuntimeException in method: public abstract java.lang.String com.rendition.appserver.CryptoOperationsLocal.decrypt(java.lang.String):: com.rendition.util.RenditionUncheckedException: BadPaddingException: Crypto key exception. Invalid padding.
Contact Technical Support.  (Reference stack trace ID 1332)
        at com.rendition.appserver.CryptoOperationsEJB.failOverDecrypt( [:]
        at com.rendition.appserver.CryptoOperationsEJB.decrypt( [:]
        at sun.reflect.GeneratedMethodAccessor434.invoke(Unknown Source) [:1.8.0_60]





Load Balancer in front of two HS coresOpen in a New Window

Hello!  I am installing NA 10.20 with two cores with Horizontal Scalability.  Both cores can accept user logins.  Management wants to put a load balancer in front of them, but I have been asked how the LB can tell if a core is up or not.

For example, OO 10.6 has the url http://<IP>:<PORT>/oo/hello.html to tell if a server is live - is there any way in NA for the LB to tell if the core is live and accepting connections?



Configuration BackupOpen in a New Window


I am new to NA,  what level of permission ( for ex: admin) requierd on device access to take configuration backup of device.

What are the different types of access levels on devices in NA?


HP Network Automation 10Open in a New Window

Good afternoon,

I probably don't have the correct blog, so please feel free to point me in the proper direction for this post.

Recently I have been fighting a problem with HPNA 10, where driver discovery using ssh does not discover Cisco Nexus Driver (in particular and easily reporoducible), but does work using snmp discovery.

The issue was twofold:

/opt/NA/jre/adjustable_options.rcx: a line had to be added to add a new Device Access Setting Option for UsePollRead:

<!-- This parameter ensures that the log file cannot be overwritten by default-->

       <option name="import/overwrite/logfile">false</option>

      <option name="import/basedir/device">/opt/NA/imports</option>

ð     <option name="Driver/Discovery/UsePollRead">true</option>

Afterward add the option in your webui to your 'How To Use Device Access Settings', in the first variable section after the Name dropdowns:

Name   PollRead

Value   true

Hope this helps some folks as it is peculiar to ssh discovery and is a corner case for those who use snmp discovery, this has driven me mad for the last I don't know how many months.


Mike Goodman


Deploying Cisco ConfigurationsOpen in a New Window

I am new to the Network Automation product and am having some issues with deploying configurations (using ssh/scp) to my cisco routers and switches. NA 10.10 is installed on a RHEL 6.7 OS. I have seen indications within the documentation that performing SCP transfers to and from the NA system requires some special configuration (i.e. adjusting sshd port #) on the RHEL OS. I have also seen references to some type of NA SSH Proxy, which I cannot find any indication of on my system.  Can some one point in the required configuration areas to enable this capability or to what document would detail the requirements.

Current Config

Device Access -> FTP/SSH user is set to a valid user on the NA OS.

Server -> TFTP Server IPv4 Address is set to NA IP

Telnet/SSH Server -> Defaults (enabled, 8022)

OS SSHD Port = 8022  --> SCP results in a Failure to Connect. Most likely because neither the OS or NA Proxy SSH is listening on port 22.


OS SSHD Port = 22 -->  Failure to retrieve the configuration file. Most likely because the SCP does not get redirected to the NA SSH server that




HPE Network Automation, Remote Code Execution, Disclosure of Sensitive InformationOpen in a New Window

Hello Team,

We are using NA 10.0.0

There is a vulnerabilities on this version as you can see here,

we don't want update software. is there solution for these vulnerabilities without update?

Do you have advices?




NA/SA integration and TLSv1.2Open in a New Window

Since upgrading SA to 10.23 and TLSv1.2 our SA-NA integration is broken.  We see errors like:

<Security> <BEA-090497> <HANDSHAKE_FAILURE alert received from <sa_hostname> - <sa_ip>. Check both sides of the SSL configuration for mismatches in supported ciphers, supported protocol versions, trusted CAs, and hostname verification settings.>

in the NA server.log.  The SA twist logs do not provide any details.

We verified the NA (9.22.02) server.xml and adjustable_options.rcx setting per KM01345573:

# grep TLS jre/adjustable_options.rcx
<option name="gateway/client/sslprotocol">TLSv1.2</option>
<option name="rpc/client/sslprotocol">TLSv1.2</option>
<option name="twist/client/sslprotocol">TLSv1.2</option>
<option name="sslutil/client/sslprotocol">TLSv1.2</option>

# grep TLS ./server/ext/jboss/server/default/deploy/jbossweb.sar/server.xml
           clientAuth="want" sslProtocol="TLS"
      <!-- SSL/TLS Connector configuration using the admin devl guide keystore
           keystorePass="rmi+ssl" sslProtocol = "TLS" />

Any suggestions?





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