HPE Software Products: Network Management / (OpenView-NNM) Support and News Forum
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dbproxy.*****.log files hugeOpen in a New Window

Hi, we have NPS installed and the dbproxy***.log files are getting huge, they grow approx 4 -5 GB per day.

How can I fix this?


Thank you.


How to plot graph with Collected Data?Open in a New Window

In NNM 7.5, we have a tools xnmgraph to plot a graph with Collected data.

Can I do a same thing on the NNMi 10? We want to analysis the data from custom polling.


Hotfix/patch removalOpen in a New Window


Good day, Whether is it possible to uninstall the existing patch/installed Hotfix from NNMi?


Many of the interface are showing no statusOpen in a New Window

HI All,

Many of the interface are showing no status - but for the same node i can see some polled status for other interfaces 

Why are there status of the interface not getting polled?





NPS Configuration utility showing an error, while integrating with NNMiOpen in a New Window

Dear Experts,

We have NNMi 10.20, iSPI Performance for Metrics 10.20, both on standalone Windows Standard R2 x64. We executed 'nnmenableperfspi.ovpl' script on NNMi, which executed succesfully. Thereafter, we installed iSPI Performance for Metrics and now facing an error while executing 'Configuration Utility' in NPS. It does shows succes, but with an error.

I have updloaded error snapshot.

It is to be noted that, we can access shared drive 'perfspi' of NNMi from NPS. However, any "Component', 'Interface' files are moving from 'Metrics->Final' folder to iSPI, thereby no data in iSPI.

Please advise.


how to import CA certificate into NNMi serverOpen in a New Window



i am in the need of import a CA certificate to NNMi application. i do not know how to import the certificate that  retrived from CA admin using keytool. Thank You!


Regards, Beb


Not all Juniber Interfaces show in the interface tabOpen in a New Window


I face a problem that not all the interfaces shown at the interface tab, for example the configuration poll log show that the system have 150 but on the interface tab shows only 120.

I notice that the xe interfaces when it down it appear xe-x/x/x but when it up it will disappear and show xe-x/x/x.x instead




Custom Poller Configuration listOpen in a New Window

I need to put together an audit that will require extracting all custom poller collections and policies details from NNM and comparing them to what is configured on network devices. 

Looking at reference pages under Documentation Library I don't see any commands, etc. that I can use as a starting point. 

Has anybody found a way to extract this information from NNM ? 


Clear Layer 2 connectionOpen in a New Window

Running 10.20 on Linux.  There is a layer 2 connection between two switches that has been removed.  The nodes show the interfaces down and I can't clear the connection out of the interfaces on each switch to bring the nodes back to normal status.  I've tried shutting down the interfaces and running configuration polls.  We don't have any forced polling setup so I'm not sure why the connection won't clear.



View changes in incidents ConfOpen in a New Window

Hello partners


I need your support, since I need to know in which log I can observe the changes made to the configuration of incidents, this version 9.20


Very tx!!!


Doubt on NNMi LDAPOpen in a New Window

Hi Experts 

       I have been implementing the NNMi 10.10 on a RHEL box for one of the client and they have the following LDAP[Windows AD] configuration done as given below.. 

  • The LDAP is configured such that the servers will be dynamically changing based on the load. The customer has given the host name of the main domain.Can we configure in NNMi 10.10 for this scenario where IPS will be changing based on the load. If yes can you provide a document or steps to configure this. 
  • The customer configured LDAP has spaces between OU’s. How can we escape spaces while configuring LDAP in baseCtxDN 

Example : baseCtxDN =OU=some Users,OU=Domain Users 

         Kindly help at the earliest as the customer is in an urgent need of it.  

Thanks and Regards

Manjunath J


VMWare AlertsOpen in a New Window

I am not getting the VM Alerts (VM MIB & Notification are loaded)

From the NNMi Dump the OID seems to be . & in the notification configuration it is

How do I get the VMWare alert to showup on the console?

NNMi Dump

Enterprise OID: .
Agent address:
Generic trap: 6
Specific trap: 203
Timeticks: 6476390
state=HAS_VALUE type=INTEGER oid=. value=3
state=HAS_VALUE type=OCTET STRING oid=. value=Gray
state=HAS_VALUE type=OCTET STRING oid=. value=Red
state=HAS_VALUE type=OCTET STRING oid=. value=VM Disk Alarms - Metric Disk Space actually used = 337255%
state=HAS_VALUE type=OCTET STRING oid=. value=VM001
Trap . at 13 January 2017 10:43:01 GMT from vc-app.test.com




Change the SNMP listener port used by HP NNMOpen in a New Window

Hi Folks,

We have HP OMU 8.x on top of NNM 7.5x where OMU is acting as a MOM server, it receives the SNMP traps from various sources. Is there any way that we can change the SNMP listener port, so we can freeup port 161/162.

We don't want to stop NNM. Is there any way that we can use 2 different SNMP listener in the same server. 


Thanks in advance


Vishnu BV


Node StatusOpen in a New Window

We received some Kernels traps from Cisco Nexus 7ks that registered as Major alarms in NNM. Their were no cooresponding reset alarms  to close the registered lifecycle of the alarm however the Node Status remains as normal.

Is their a config setting to adjust the node status on Major alarms.

Thanks - John


IBM StoreWize Syslog to NNMiOpen in a New Window

IBM StoreWize is configured to forward Syslog to NNMi.

Has anyone configured IBM Storage in Syslog Message Configuration in NNMi?

Any information of this will be helpful...


HP NPS 10.20 installation failed on window 2012Open in a New Window

Hi Experts,

I tried installing NPS 10.20 on windows 2012, fresh installation.

But this failed with multiple finalize action warnings.

Can anyone suggest if NPS 10.20 s supported on 2012 windows as I am not able to see any documents for this.

Finalize action failed for multiple components.

Please help.



Hanumant D. Madane


NNMi 10.02 QA Probes status unknown (admin active, oper unknown) with ASR9001Open in a New Window

Hello, trying here before opening a ticket.

We have an ASR9001 with a bunch of IP SLA UDP Probes that aren't coming up monitored. In NNMi they show as Status Unknown, Administrative State Active, Operational State Unknown.

I can't seem to find what OID NNMi & QA are using to find the Operational Status but have confirmed that rttMonCtrlAdminStatus in RTTMON is active for the probes.

Are IP SLA on ASR9001 unsupported? Is there something I am missing?


Running NNMi 10.02 on Linux, ASR9001 running IOS-XR 5.1.3 using ciscoASR9001 device profile.


Upgrade Path from 10.0 to 10.20Open in a New Window

do I need to patch 10.0 prior to upgrading to 10.20 or can I go straight to the upgrade path.




NPS error ASECONTENTSERVEROpen in a New Window

Hi folks

I've started receiving the following error from the NPS ASE DB server. I noticed this during a failed backup.

Msg 840, Level 17, State 2:
Device 'device1' (with physical name
and virtual device number 4) has not been correctly activated at startup time.
Please contact a user with System Administrator (SA) role.

Is there a way to fix this or should I start from scratch?




SNMPv3 Only working on some devices, SNMP Auth Fails with correct configurationsOpen in a New Window

I have a large network that is using NNMi to monitor. I am using SNMPv3, which has been verified to be configured standard across all devices (Switches, Routers, VM's, etc..). Only about half of these devices show up with status in NNMi, the rest show up no status/no SNMP agent, or failed SNMP agents. The devices configurations are correct, and have been tested thoroughly. Their appears to be a problem on the NNMi server in communicating with nodes via SNMP.

Specifically, the following tests have been performed:
2 identical network switches (Juniper EX2200), on the same subnet, with identical ACL and SNMP configurations, both of which are reacheable via ICMP. One of these switches shows in NNMi status normally. The other shows no status. When performing a snmp spoof coldStart packet from the first switch, it shows in NNMi under SNMP traps, as well as creates an incident for the switch. Performing the same actions on the second switch produces nothing in NNMi.

Additionally, running nnmsnmpwalk.ovpl on the first switch is successful. On the second, SNMP authentication failure occurs.

A packet capture was also performed from the NNMi server on traffic when spoof-traps are sent to the server. The second switch traffic in wireshark shows as having malformed SNMP packets. This is a known bug with wireshark when SNMP authentication fails. Additionally, on the third packet of the SNMP get-request, when authentication info is sent, the packet shows the authentication not matching.

To reiterate, the SNMP configurations and credentials on both of these switches are exactly the same, and have been removed, replaced, and verified a multitude of times. This exact issue is replicated across my network, on many different devices. Multiple devices of the same model will have differing results in communicating with NNMi via SNMP.

Additionally, these nodes that show 'no status' are unable to be polled in any way, saying there is no polling policy found for them, even though they are in the same device groups as their identical-model nodes that communicate fine.


Any ideas?

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