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March Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in MARCH 2017:

March 15-16th: Content Manager (RM/TRIM) Online Expert Day

March 29-30th: Operations Manager i Online Expert Day

March 30th: Network Node Manager Online Expert Day

 

 

New Release - Mobile Center 2.2 with immediate effect!Open in a New Window

Ease of use and flexibility are the core themes for this latest release of Mobile Center 2.2. From developers to test automation engineers, mobile app administrators and business/application owners, MC 2.2 has made their respective tasks easier. Some of the new features of interest include video/camera sensor simulation, support of LDAP/Active Directory for ease of management, quick ad hoc, exploratory testing on the go and most importantly, 4 new licensing options to cater to every customers’ needs. Read on here to learn more about what’s new in MC2.2.

Lastly, save the date and come join us in one of these webinars:

  • Feb 2nd: Supporting the Idea Economy in the world of finance

This is a re-run of Discover London session. Prospective customers will be interested to learn how WorldPay support the idea economy and achieved high return on investment through its use of HPE UFT and Mobile Center. Check out link here.

 

February Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in FEBRUARY 2017:

February 7-8th: Quality Center Online Expert Day

February 8-9th: SiteScope Online Expert Day

February 14-15th Unified Functional Testing Online Expert Day

February 15-16th: APM Online Expert Day

February 21st: Operations Orchestration Online Expert Day

February 21st: Cloud Service Automation Online Expert Day

February 22-23rd: Operations Manager i Online Expert Day

February 23rd: Data Protector Online Expert Day

February 23rd: Operations Manager for UNIX Online Expert Day

February 23rd: Operations Manager for Windows Online Expert Day

 

 

 

Announcing General Availability of HPE Service Virtualization release 3.83 and its free Community EdOpen in a New Window

Announcing General Availability of HPE Service Virtualization release 3.83 and its free Community Edition.

  1. New Protocols Support
    • SFTP protocol: Customers now get another option when it comes to simulation of file exchange agents. Besides FTP and FTPS file transfer protocols, they can now specify SFTP (FTP over SSH) when choosing and defining the FTP agent.
    • Fixed length over FTP/File System: Another flexibility whereby users can transfer fixed length messages over FTP or file system.
    • SAP RFC over Webmethod: In addition to IDOC services, they can also use remote agent to virtualize SAP RFC services running within WebMethods Integration Server.
  2. Virtual Service Design and Simulation Enhancements. Existing power users will be very happy to see so many enhancements made in this area. Feature functionalities such as rule duplication, track creation, learning and management has been made so much simpler and intuitive in this release. Besides this, there are also a host of improvements made to SCA (Service Call Activity).
  3. New SV Jenkins Plugin Support. HP Application Automation Tools 5.0 now contains integration with HPE SV. The Jenkins plugin enable ease of deploy/undeploy selected services from SV project, change mode of virtual services as well as export virtual service with new updated models after learning.

Last but not least, there has also been a 30% increase in performance of simulation. Check out HPE SV Help Center for more details on what’s new in HPE SV3.83.  

Try out the updated HPE Service Virtualization Community Edition (release 3.83). This free software allows you to create and run multiple virtual services and incorporate performance and data models for more realistic application testing and simulation. 

Check out our recent blog. 

 

January 2017 Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in JANUARY 2017:

January 10-11th: LoadRunner Online Expert Day

January 10-11th: Performance Center Online Expert Day

January 24-25th Service Manager Online Expert Day

January 25-26th: Operations Manager i Online Expert Day

January 25:  Arcsight Enterprise Security Manager

 

How to Port an iOS App to AndroidOpen in a New Window

80% of the global market for mobile devices is occupied by Android gadgets! They come with an affordable price tag so many of potential customers have a device running on Android. An uncovered market is still waiting apps become available at Google Play. Benefits, ways, pros and figures to ensure you to port your app from iOS to Android are below

 

 

Meet the HPE Software IT Experts Community Super UsersOpen in a New Window

Meet the HPE Software IT Experts Community Super Users

Super Users have shown to be very active members who regularly provide quality content and share their expertise and knowledge with their peers. Below, please find profiles on each of our Super Users. If you’d like more information about the HPE Software IT Experts Community Super Users program, please email us at swcommunity@hpe.com.

Jan Czajkowski is a Quality Center Consultant at SQS Sweden with over 13 years of experience in ALM/Quality Center as well as Unified Functional Testing. He has been working with a great number of customers in Sweden and Norway, doing upgrades, workshops, mentoring and day-to-day maintenance. Jan has been teaching the HP courses on QC and QTP in the Nordics during the past 8 years, and he also created his own 2-day course in Quality Center Scripting.

Jan has been an active board member of Vivit Worldwide, an independent HP Software user group with over 24,000 members. In April 2014, he became Chairperson of Vivit’s Swedish branch, HUGS (HP Software User Group Sweden).

Jan’s previous roles include Tools Specialist, System Maintenance Manager, and System Developer.

He has experience and expertise in:

  • HP Quality Center
  • HP Unified Functional Testing/Quick Test Professional
  • Test Automation

Jan is a founder and Honored Contributor of the HP Software IT Experts Community. With more than 2,000 posts and 277 Kudos, he is an active contributor to the community. He is also one of the leading contributors to the independent TDForums site.

Jan has a degree in Computer Science Stockholm University. In his free time, he enjoys reading and jogging.

 

Vadim Gordadze has 14 years of experience in IT, and almost half of that time working with HP Software products. He has worked for I-teco, one of the largest system integrators in Russia and an HP Platinum partner, since 2008. At I-teco, he is Vice Head of the ITSM department, focusing on projects based on the implementation of the ITSM process. Vadim has been involved in a variety of projects, from the system implementation for a small IT team to large government projects with 80+ integrated installations. In his last project, Vadim served as technical architect for an HP Service Manager automation project.

As Vice Head of the ITSM department at I-teco, Vadim’s responsibilities include:

  • Leadership and technical guidance
  • Preparing department-wide training materials and sessions
  • Various marketing activities
  • Pre-Sales activities
  • Creating technical requirements documentation
  • Client relationship management, including project status reviews
  • Development and implementation of ITIL process
  • Development and implementation of systems based on required processes
  • Leading training sessions for clients

He is an HP Accredited Integration Specialist in HP Service Manager v 9.x and holds an ITIL V3 Foundation Certificate.

Vadim is a founder and Honored Contributor of the HP Software IT Experts Community, with more than 5,500 posts and 940 Kudos. He has also written blog articles for the IT Experts Community.

During his free time, Vadim likes to read, travel (when possible!), go to the gym and play and watch football.

Read Vadim’s recent blogs:
Closing the communication gap between IT and business with an IT service catalog
Using HP Service Manager inside and outside your IT

 

Jason Nichols is a consultant with 14 years of experience, specializing in HP’s Project & Portfolio Management. He has been with Integrated Solutions Management since August of 2014. Prior to that, Jason worked as an independent PPM consultant for six years. Before that, he worked at CorTechs, as a PPM configuration resource on a number of projects. Jason has also been a consultant, IT Specialist and Systems Analyst/Programmer at netPolarity, IBM Global Services and Lexmark.

His skills include:

  • Software project management
  • HP Project & Portfolio Management
  • IT Service Management
  • SDLC
  • Enterprise Architecture
  • Requirements Analysis
  • ITIL

Jason is an honored contributor of the HP Software IT Experts Community. He holds a Bachelor of Science degree in Computer Science from Eastern Kentucky University. His interests include Star Wars, Disc Golf and rebuilding computers.

 

 

John Stagaman is an ITSM Consultant with 18 years of experience, specializing in HP’s Service and Portfolio Management products. These products include HP Service Manager, HP Service Anywhere, Release Control and UCMDB integration, and integration with customer systems and applications. He has been Principal Consultant at AMP Technology Solutions since June 2007 where he has worked on multiple implementations and upgrades of Service Manager and integrations with related HP products and customer systems. Recent projects have included UCMDB integration, Release Control configuration, custom module development (e.g. internal end user surveys delivered via the ESS client), and migration to Process Designer for Help Desk.

His focus is in solutions development and implementation, from initial requirements gathering and process analysis through design, build, and delivery of a tailored system. He also specializes in training development and delivery. He is an HP Accredited Integration Specialist in HP Service Manager v 9.x and holds an ITIL Foundation Certificate.

His responsibilities as Principal Consultant at AMP include:

  • Pre-sale activities
  • Project planning
  • Client process review and redesign
  • Client IT architecture review
  • Implementation of ITIL processes
  • Development of IT systems integration
  • Technical training and consulting
  • Technical documentation

John is an honored contributor of the HP Software IT Experts Community, as well as a founding member. He has over 3,000 forum posts and has received more than 850 kudos!

Over the last several years, John has had multiple opportunities to deliver training in the AMS, EMEA, and APJ regions for HP, in classes targeting internal, partner, and customer audiences.

John holds a Bachelor’s degree in Telecommunications from Indiana University Bloomington. In his spare time he enjoys cooking, hiking, reading and traveling.

 

 

Tushar Jain has over 5 years of experience as an IT Analyst at Tata Consultancy Services (TCS), specializing in IT Service Management.

Project related activities involved gathering technical requirements and determining configurations to meet functional requirements to be implemented.

Tushar’s areas of expertise include HP Service Manager and HP Operations Manager.

His other skills include:

  • Linux
  • ITIL
  • Oracle Database 10g, 11g
  • HP-UX 11i
  • Tomcat
  • IT Operations
  • PL/SQL
  • Shell Scripting
  • SLA

He also conducted training on HP SM, SLA and HP monitoring tools to various stakeholders for project facilitation and daily support activities.

During the last 5 years, Tushar has earned several awards and recognitions for Incident Management, User Access Management, Monitoring, SLA and Availability Management.

Tushar is a founder and Honored Contributor of the HP Software IT Experts Community, with more than 4,200 posts and 908 Kudos. He has a Bachelor of Technology, Information Technology from G.B Pant University, India.

Tushar is from India and currently resides in Abu Dhabi, United Arab Emirates. Tushar’s interests include economic empowerment, education, environment, and science & technology. He enjoys playing video games and spending time on the HP Software IT Experts Community Service Manager forums.

 

 

 

December Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in DECEMBER 2016:

December 6-7: Quality Center

December 8-9:  Unified Functional Testing

December 8-9: SiteScope

December 15-16: Application Performance Manager

 

 

HPE Service Virtualizaiton release 3.82Open in a New Window

Announcing General Availability of HPE Service Virtualizaiton release 3.82 and its free Community Edition

Prospective customers can try our free HPE Service Virtualization Community Edition (release 3.82) to create and run multiple virtual services and incorporate performance and data models for more realistic application testing and simulation. 

 

This release includes enhancements in the area of virtual service design, ease of HTTP service discovery and edit/debug scripts (C# and Javascript) directly from the customer’s IDE of choice. Check out HPE SV Help Center for details on what’s new in HPE SV3.82.

 

Access the latest tools and resources designed to help prospective customers accelerate trial, evaluation and adoption of service virtualization technology. Everything from industry analyst and peer reviews to real live experiences, case studies & ROI on HPE Service Virtualization.

Learn more

 

November 2016 Online Expert Day Schedule Now AvailableOpen in a New Window

November Online Expert Day Schedule Now Available

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in NOVEMBER 2016:

Nov 16-17: Content Manager Online Expert Day
Nov 17: Data Protector Online Expert Day

 

Performance Engineering News - September 2016Open in a New Window

Network Capture Express v3.0 - Now Available!
Explore your real network conditions
Network Capture Express (NCX) v3.0, a FREE mobile application, is available at the Google Play and iTunes store. NCX measures and captures the network conditions (latency, bandwidth and packet loss) from your mobile phone/tablet, from anywhere and on any global current carrier and it applies the current network type (Wi-Fi, LTE, 4G) on your application under test URL. It generates a file that can be replayed alongside performance, functional or mobile testing scripts. Unlike other network measurement tools, which can just confirm that your carrier is fair, NCX measures the conditions against your AUT and the outcome is recorded as a file. Read more about it in this blog.

 

Get up-to-date on performance testing by attending these on-demand performance webinars
The COST (Customer Oriented Scenario Testing) team is responsible for generating customer and user influence in our product development lifecycle. Over the past few months, Performance and Lifecycle Virtualization COST, together with representatives from R&D, hosted several webinars for our customers and partners. If you didn’t have chance to join, you can find here the WebEx recordings, including the list of questions and answers.

 

Black Friday is coming: Prepare by load testing now
Last year, 103 million Americans shopped online over the Thanksgiving/Black Friday weekend. Are you and your shopping interfaces ready for that kind of customer load and impact on the bottom line? By load testing your mobile app and website make sure you are prepared for the number of transactions that are headed your way. Read more...

 

What’s New in HPE Mobile Center
It’s no secret that good mobile user experience is a must to achieve business goals! This can be a daunting task. But HPE Mobile Center - Mobile application lifecycle software will help you take care of your user. This is one session not to miss! Sign up at Vivit for this webinar on October 6th!

 

Summer travel and the need for great website performance!
Whether you are a seasoned traveler or an accidental tourist, chances are you have experienced the unpleasant side effects of busy travel season—delayed departures, canceled flights, overbooked flights, crowded trains and bus stations, sold out hotels and more. What happens when thousands and thousands of frustrated travelers and travel agents try to reach the same booking engines? Read more about it in this blog.

 

Reaching the new frontiers of load testing
The modern reality of digital transformation demands that companies deliver applications faster - without sacrificing quality and performance. Hewlett Packard Enterprise is a recognized leader in the performance engineering and testing "space”, and with every new software release, we continue to solidify our position as a forerunner and innovator. This blog sheds light on the next frontiers of load testing, focusing on three topics: Internet of Things (IoT), Chaos Engineering and Big Data. Read more…

 

Upcoming Webinars

Oct 6 – 11:00 AM EDT  What’s New in HPE Mobile Center

 

Past Webinars
Continuous Testing: The Key To Increasing Delivery Speed And Quality In Your DevOps Pipeline

Performance Engineering Tools

What’s New in HPE LoadRunner and HPE Performance Center 12.53

 

HPE Performance Engineering Solutions
HPE StormRunner Load
HPE Network Virtualization
HPE Service Virtualization
HPE LoadRunner
HPE Performance Center

Try StormRunner Load Now!

Download the Market Guide to Performance Testing by Gartner

 

 

October Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in OCTOBER 2016:

October 10-11th: IT Asset Manager Online Expert Day

October 11-12th: LoadRunner Online Expert Day

October 11- 12th: Performance Manager Online Expert Day

October 11-12th: SiteScope Online Expert Day

October 18-19th Quality Center/ALM Online Expert Day

October 19-20th: Application Performance Manager Online Expert Day

October 19-20th: Unified Functional Testing Online Expert Day

October 26-27th: Operations Manager I Online Expert Day

October 26-27th: Service Manager Online Expert Day

October 27-28th: CMS/UCMDB Online Expert Day

 

Uncover the potential of Network Virtualization Insights—now available from LoadRunner!Open in a New Window

HPE Network Virtualization Insights analyzes application performance under various load and network conditions according to the scripts in a scenario. Its comprehensive network analysis report comprises information suitable for various audiences.

Learn more in this blog.

 

Notice of Changes to HPE's Software Enterprise Support PolicyOpen in a New Window

Hello,

 

Can you please send me the recent notification regarding Changes to HPE's Software Enterprise Support Policy?

Thanks.

 

Survey on AppSec Integration into DevOpsOpen in a New Window

Would you like to a chance to a win a Prynt mobile photo printer or Motorola 360 smart watch? All you need to do is take this brief survey to help HPE gain understanding of the state of application security integration into DevOps. The questions will capture who is responsible for vulnerability testing and what practices participants' organizations are implementing. We are targeting developers, IT operations, security and all others that are involved in software development lifecycles.

Learn more.

Take the survey here: https://www.surveymonkey.com/r/AppSecDevOps

 

September 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in SEPTEMBER 2016:

Sept 14-15th Records Mgr/TRIM Online Expert Day

Sept 22nd: Data Protector Online Expert Day

Sept 28-29th: Operations Manager I Online Expert Day

Sept 29th: Server Automation Online Expert Day

 

August 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in AUGUST 2016:

August 15thProject Portfolio Manager Online Expert Day
August 15-16th: IT Asset Manager Online Expert Day
August 16-17th: Quality Center/ALM Online Expert Day 
August 17-18th: SiteScope Online Expert Day
August 17-18th Unified Functional Testing Online Expert Day     
August 23rd: Application Performance Manager Online Expert Day
July 27-28th: Operations Manager I Online Expert Day

 

HPE’s Data Center Automation solution - there’s something in it for everyone!Open in a New Window

 

 

We’re excited to share a new on-demand webinar introducing HPE’s Data Center Automation solution, and we think there’s something in it for everyone.

 

Are you “everyone”?

 

Well, if you’re in a bit of frenzy about your data center, and you wish your IT operation costs were lower (or simply not spiraling out of control) or think it would be amazing if service requests didn’t take ages to fulfill, this webinar is for you. If you wish staying compliant didn’t have to be so difficult or you’d love if shadow IT could become a nonentity, this webinar is for you. And if you dream of the clouds, but have to deal with humdrum tasks instead, this webinar is for you!

 

In this webinar, you’ll hear about:

 

  • An overview of the Data Center Automation solution
  • What makes the solution unique
  • The business benefits (with real life examples)
  • How you can use the solution to scale (with flexibility and choice)

 

Click here to access the on-demand webinar.

 

Blog article: Redefining mobile testing for 5-star apps and fail-safe UXOpen in a New Window

Today, mobile apps carry the weight of your business. Don’t risk one-star ratings—get your apps right from the beginning and optimize them with every new piece of data that comes in by testing throughout the end-to-end app lifecycle. Read more

 

HPE Service Virtualization Release 3.81 is now available! Introducing a new Community Edition too!Open in a New Window

We are pleased to announce the availability of Hewlett Packard Enterprise Service Virtualization 3.81! The best part is that you can use it today! Get your hands on it today!

Learn more.

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Email: info@vivit-worldwide.org

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