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Meet the HPE Software IT Experts Community Super UsersOpen in a New Window

Meet the HPE Software IT Experts Community Super Users

Super Users have shown to be very active members who regularly provide quality content and share their expertise and knowledge with their peers. Below, please find profiles on each of our Super Users. If you’d like more information about the HPE Software IT Experts Community Super Users program, please email us at swcommunity@hpe.com.

Jan Czajkowski is a Quality Center Consultant at SQS Sweden with over 13 years of experience in ALM/Quality Center as well as Unified Functional Testing. He has been working with a great number of customers in Sweden and Norway, doing upgrades, workshops, mentoring and day-to-day maintenance. Jan has been teaching the HP courses on QC and QTP in the Nordics during the past 8 years, and he also created his own 2-day course in Quality Center Scripting.

Jan has been an active board member of Vivit Worldwide, an independent HP Software user group with over 24,000 members. In April 2014, he became Chairperson of Vivit’s Swedish branch, HUGS (HP Software User Group Sweden).

Jan’s previous roles include Tools Specialist, System Maintenance Manager, and System Developer.

He has experience and expertise in:

  • HP Quality Center
  • HP Unified Functional Testing/Quick Test Professional
  • Test Automation

Jan is a founder and Honored Contributor of the HP Software IT Experts Community. With more than 2,000 posts and 277 Kudos, he is an active contributor to the community. He is also one of the leading contributors to the independent TDForums site.

Jan has a degree in Computer Science Stockholm University. In his free time, he enjoys reading and jogging.

 

Vadim Gordadze has 14 years of experience in IT, and almost half of that time working with HP Software products. He has worked for I-teco, one of the largest system integrators in Russia and an HP Platinum partner, since 2008. At I-teco, he is Vice Head of the ITSM department, focusing on projects based on the implementation of the ITSM process. Vadim has been involved in a variety of projects, from the system implementation for a small IT team to large government projects with 80+ integrated installations. In his last project, Vadim served as technical architect for an HP Service Manager automation project.

As Vice Head of the ITSM department at I-teco, Vadim’s responsibilities include:

  • Leadership and technical guidance
  • Preparing department-wide training materials and sessions
  • Various marketing activities
  • Pre-Sales activities
  • Creating technical requirements documentation
  • Client relationship management, including project status reviews
  • Development and implementation of ITIL process
  • Development and implementation of systems based on required processes
  • Leading training sessions for clients

He is an HP Accredited Integration Specialist in HP Service Manager v 9.x and holds an ITIL V3 Foundation Certificate.

Vadim is a founder and Honored Contributor of the HP Software IT Experts Community, with more than 5,500 posts and 940 Kudos. He has also written blog articles for the IT Experts Community.

During his free time, Vadim likes to read, travel (when possible!), go to the gym and play and watch football.

Read Vadim’s recent blogs:
Closing the communication gap between IT and business with an IT service catalog
Using HP Service Manager inside and outside your IT

 

Jason Nichols is a consultant with 14 years of experience, specializing in HP’s Project & Portfolio Management. He has been with Integrated Solutions Management since August of 2014. Prior to that, Jason worked as an independent PPM consultant for six years. Before that, he worked at CorTechs, as a PPM configuration resource on a number of projects. Jason has also been a consultant, IT Specialist and Systems Analyst/Programmer at netPolarity, IBM Global Services and Lexmark.

His skills include:

  • Software project management
  • HP Project & Portfolio Management
  • IT Service Management
  • SDLC
  • Enterprise Architecture
  • Requirements Analysis
  • ITIL

Jason is an honored contributor of the HP Software IT Experts Community. He holds a Bachelor of Science degree in Computer Science from Eastern Kentucky University. His interests include Star Wars, Disc Golf and rebuilding computers.

 

 

John Stagaman is an ITSM Consultant with 18 years of experience, specializing in HP’s Service and Portfolio Management products. These products include HP Service Manager, HP Service Anywhere, Release Control and UCMDB integration, and integration with customer systems and applications. He has been Principal Consultant at AMP Technology Solutions since June 2007 where he has worked on multiple implementations and upgrades of Service Manager and integrations with related HP products and customer systems. Recent projects have included UCMDB integration, Release Control configuration, custom module development (e.g. internal end user surveys delivered via the ESS client), and migration to Process Designer for Help Desk.

His focus is in solutions development and implementation, from initial requirements gathering and process analysis through design, build, and delivery of a tailored system. He also specializes in training development and delivery. He is an HP Accredited Integration Specialist in HP Service Manager v 9.x and holds an ITIL Foundation Certificate.

His responsibilities as Principal Consultant at AMP include:

  • Pre-sale activities
  • Project planning
  • Client process review and redesign
  • Client IT architecture review
  • Implementation of ITIL processes
  • Development of IT systems integration
  • Technical training and consulting
  • Technical documentation

John is an honored contributor of the HP Software IT Experts Community, as well as a founding member. He has over 3,000 forum posts and has received more than 850 kudos!

Over the last several years, John has had multiple opportunities to deliver training in the AMS, EMEA, and APJ regions for HP, in classes targeting internal, partner, and customer audiences.

John holds a Bachelor’s degree in Telecommunications from Indiana University Bloomington. In his spare time he enjoys cooking, hiking, reading and traveling.

 

 

Tushar Jain has over 5 years of experience as an IT Analyst at Tata Consultancy Services (TCS), specializing in IT Service Management.

Project related activities involved gathering technical requirements and determining configurations to meet functional requirements to be implemented.

Tushar’s areas of expertise include HP Service Manager and HP Operations Manager.

His other skills include:

  • Linux
  • ITIL
  • Oracle Database 10g, 11g
  • HP-UX 11i
  • Tomcat
  • IT Operations
  • PL/SQL
  • Shell Scripting
  • SLA

He also conducted training on HP SM, SLA and HP monitoring tools to various stakeholders for project facilitation and daily support activities.

During the last 5 years, Tushar has earned several awards and recognitions for Incident Management, User Access Management, Monitoring, SLA and Availability Management.

Tushar is a founder and Honored Contributor of the HP Software IT Experts Community, with more than 4,200 posts and 908 Kudos. He has a Bachelor of Technology, Information Technology from G.B Pant University, India.

Tushar is from India and currently resides in Abu Dhabi, United Arab Emirates. Tushar’s interests include economic empowerment, education, environment, and science & technology. He enjoys playing video games and spending time on the HP Software IT Experts Community Service Manager forums.

 

 

 

December Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in DECEMBER 2016:

December 6-7: Quality Center

December 8-9:  Unified Functional Testing

December 8-9: SiteScope

December 15-16: Application Performance Manager

 

 

HPE Service Virtualizaiton release 3.82Open in a New Window

Announcing General Availability of HPE Service Virtualizaiton release 3.82 and its free Community Edition

Prospective customers can try our free HPE Service Virtualization Community Edition (release 3.82) to create and run multiple virtual services and incorporate performance and data models for more realistic application testing and simulation. 

 

This release includes enhancements in the area of virtual service design, ease of HTTP service discovery and edit/debug scripts (C# and Javascript) directly from the customer’s IDE of choice. Check out HPE SV Help Center for details on what’s new in HPE SV3.82.

 

Access the latest tools and resources designed to help prospective customers accelerate trial, evaluation and adoption of service virtualization technology. Everything from industry analyst and peer reviews to real live experiences, case studies & ROI on HPE Service Virtualization.

Learn more

 

November 2016 Online Expert Day Schedule Now AvailableOpen in a New Window

November Online Expert Day Schedule Now Available

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in NOVEMBER 2016:

Nov 16-17: Content Manager Online Expert Day
Nov 17: Data Protector Online Expert Day

 

Performance Engineering News - September 2016Open in a New Window

Network Capture Express v3.0 - Now Available!
Explore your real network conditions
Network Capture Express (NCX) v3.0, a FREE mobile application, is available at the Google Play and iTunes store. NCX measures and captures the network conditions (latency, bandwidth and packet loss) from your mobile phone/tablet, from anywhere and on any global current carrier and it applies the current network type (Wi-Fi, LTE, 4G) on your application under test URL. It generates a file that can be replayed alongside performance, functional or mobile testing scripts. Unlike other network measurement tools, which can just confirm that your carrier is fair, NCX measures the conditions against your AUT and the outcome is recorded as a file. Read more about it in this blog.

 

Get up-to-date on performance testing by attending these on-demand performance webinars
The COST (Customer Oriented Scenario Testing) team is responsible for generating customer and user influence in our product development lifecycle. Over the past few months, Performance and Lifecycle Virtualization COST, together with representatives from R&D, hosted several webinars for our customers and partners. If you didn’t have chance to join, you can find here the WebEx recordings, including the list of questions and answers.

 

Black Friday is coming: Prepare by load testing now
Last year, 103 million Americans shopped online over the Thanksgiving/Black Friday weekend. Are you and your shopping interfaces ready for that kind of customer load and impact on the bottom line? By load testing your mobile app and website make sure you are prepared for the number of transactions that are headed your way. Read more...

 

What’s New in HPE Mobile Center
It’s no secret that good mobile user experience is a must to achieve business goals! This can be a daunting task. But HPE Mobile Center - Mobile application lifecycle software will help you take care of your user. This is one session not to miss! Sign up at Vivit for this webinar on October 6th!

 

Summer travel and the need for great website performance!
Whether you are a seasoned traveler or an accidental tourist, chances are you have experienced the unpleasant side effects of busy travel season—delayed departures, canceled flights, overbooked flights, crowded trains and bus stations, sold out hotels and more. What happens when thousands and thousands of frustrated travelers and travel agents try to reach the same booking engines? Read more about it in this blog.

 

Reaching the new frontiers of load testing
The modern reality of digital transformation demands that companies deliver applications faster - without sacrificing quality and performance. Hewlett Packard Enterprise is a recognized leader in the performance engineering and testing "space”, and with every new software release, we continue to solidify our position as a forerunner and innovator. This blog sheds light on the next frontiers of load testing, focusing on three topics: Internet of Things (IoT), Chaos Engineering and Big Data. Read more…

 

Upcoming Webinars

Oct 6 – 11:00 AM EDT  What’s New in HPE Mobile Center

 

Past Webinars
Continuous Testing: The Key To Increasing Delivery Speed And Quality In Your DevOps Pipeline

Performance Engineering Tools

What’s New in HPE LoadRunner and HPE Performance Center 12.53

 

HPE Performance Engineering Solutions
HPE StormRunner Load
HPE Network Virtualization
HPE Service Virtualization
HPE LoadRunner
HPE Performance Center

Try StormRunner Load Now!

Download the Market Guide to Performance Testing by Gartner

 

 

October Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in OCTOBER 2016:

October 10-11th: IT Asset Manager Online Expert Day

October 11-12th: LoadRunner Online Expert Day

October 11- 12th: Performance Manager Online Expert Day

October 11-12th: SiteScope Online Expert Day

October 18-19th Quality Center/ALM Online Expert Day

October 19-20th: Application Performance Manager Online Expert Day

October 19-20th: Unified Functional Testing Online Expert Day

October 26-27th: Operations Manager I Online Expert Day

October 26-27th: Service Manager Online Expert Day

October 27-28th: CMS/UCMDB Online Expert Day

 

Uncover the potential of Network Virtualization Insights—now available from LoadRunner!Open in a New Window

HPE Network Virtualization Insights analyzes application performance under various load and network conditions according to the scripts in a scenario. Its comprehensive network analysis report comprises information suitable for various audiences.

Learn more in this blog.

 

Notice of Changes to HPE's Software Enterprise Support PolicyOpen in a New Window

Hello,

 

Can you please send me the recent notification regarding Changes to HPE's Software Enterprise Support Policy?

Thanks.

 

Survey on AppSec Integration into DevOpsOpen in a New Window

Would you like to a chance to a win a Prynt mobile photo printer or Motorola 360 smart watch? All you need to do is take this brief survey to help HPE gain understanding of the state of application security integration into DevOps. The questions will capture who is responsible for vulnerability testing and what practices participants' organizations are implementing. We are targeting developers, IT operations, security and all others that are involved in software development lifecycles.

Learn more.

Take the survey here: https://www.surveymonkey.com/r/AppSecDevOps

 

September 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in SEPTEMBER 2016:

Sept 14-15th Records Mgr/TRIM Online Expert Day

Sept 22nd: Data Protector Online Expert Day

Sept 28-29th: Operations Manager I Online Expert Day

Sept 29th: Server Automation Online Expert Day

 

August 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in AUGUST 2016:

August 15thProject Portfolio Manager Online Expert Day
August 15-16th: IT Asset Manager Online Expert Day
August 16-17th: Quality Center/ALM Online Expert Day 
August 17-18th: SiteScope Online Expert Day
August 17-18th Unified Functional Testing Online Expert Day     
August 23rd: Application Performance Manager Online Expert Day
July 27-28th: Operations Manager I Online Expert Day

 

HPE’s Data Center Automation solution - there’s something in it for everyone!Open in a New Window

 

 

We’re excited to share a new on-demand webinar introducing HPE’s Data Center Automation solution, and we think there’s something in it for everyone.

 

Are you “everyone”?

 

Well, if you’re in a bit of frenzy about your data center, and you wish your IT operation costs were lower (or simply not spiraling out of control) or think it would be amazing if service requests didn’t take ages to fulfill, this webinar is for you. If you wish staying compliant didn’t have to be so difficult or you’d love if shadow IT could become a nonentity, this webinar is for you. And if you dream of the clouds, but have to deal with humdrum tasks instead, this webinar is for you!

 

In this webinar, you’ll hear about:

 

  • An overview of the Data Center Automation solution
  • What makes the solution unique
  • The business benefits (with real life examples)
  • How you can use the solution to scale (with flexibility and choice)

 

Click here to access the on-demand webinar.

 

Blog article: Redefining mobile testing for 5-star apps and fail-safe UXOpen in a New Window

Today, mobile apps carry the weight of your business. Don’t risk one-star ratings—get your apps right from the beginning and optimize them with every new piece of data that comes in by testing throughout the end-to-end app lifecycle. Read more

 

HPE Service Virtualization Release 3.81 is now available! Introducing a new Community Edition too!Open in a New Window

We are pleased to announce the availability of Hewlett Packard Enterprise Service Virtualization 3.81! The best part is that you can use it today! Get your hands on it today!

Learn more.

 

June edition of the IT Experts newsletter now available!Open in a New Window

June edition of the IT Experts Newsletter now available  

Did you miss the June edition of the IT Experts newsletter? Read it here.

 

Subscribe to the newsletter here.

 

Robert Youngjohns: Should software engineers be certified?Open in a New Window

*This article was originally published by Malcolm Isaacs on TechBeacon.com.


 

Wikipedia states that an engineer, in addition to having specialized education and being licensed, has obligations to the public, clients, employers, and the profession—as well as a code of ethics that engineers pledge to uphold.

While the software engineering community does not have a formal regulatory body, there are organizations such as the British Computer Society, the Association for Computing Machinery, and the IEEE Computer Society. But these are not governmental organizations, and only a small number of people I’ve met throughout my career are actually members.

We interact with digital services multiple times every day and freely divulge information to people and organizations about which we know very little, and we have no idea what they will do with that data. Even legitimate websites and services can fall short of diligently protecting the data; we’ve all heard of WikiLeaks and the Panama Papers.

Can we trust the people who design, operate, and maintain access to these systems? Do we need formal regulation in the software industry?

I sat down with Robert Youngjohns, executive vice president and general manager of Hewlett Packard Enterprise Software, who says we should trust the people working on our systems but, at the same time, must employ cutting-edge monitoring and analytics technology to protect the organization and the data. Here are the main points from our discussion.

Formal regulation of software engineers is impractical

The fact that software engineers are distributed across many different countries makes certification more difficult.

“Living in California, if you have electrical work done on your home," said Youngjohns, “you generally need to hire a California-certified electrician, because there’s actual physical work that needs to be done. Of course, you could get a noncertified one, but on the whole, the risks of doing so outweigh the costs of getting a local certified contractor. In the software industry, there’s no locality any more. An electrician or a plumber has to physically show up at your house. A software engineer, on the other hand, could be anywhere—Bangalore, Shanghai, or Ulan Bator. That makes it's far harder to create a common regulatory framework, because you’d almost by definition have to be global.”

“The track record of creating global certification or regulation is not good, to say the least. During my career to date, I have seen various attempts to establish multinational standards, whether it’s a standard for document transfer, mail, or something similar. Usually the standard lags behind the market by a decade, and by the time it gets done, it can simply be irrelevant, even more so in the fast-moving world of technology.”

Trust people to do their jobs

Since formal regulation of software professionals is not realistic, we need to find people on whom we can rely and give them the latitude they need to do their job.

"Early in my career, when I joined the British Civil Service, it had a very different approach to security from the US equivalent. The British approach was to interview hundreds of people to find out whether you’re a ‘decent chap,’ of good moral fiber. If you are, you were let in. Once you were accepted or cleared, there was limited control imposed on how you did your job. The US at the time, however, would administer polygraph tests and impose tight security, including searching employees each time they came in and went out. They would also monitor employee telephone calls. The British approach was to assume that as long as people are selected as trustworthy, they can be trusted going forward. The US approach was to assume that everyone required ongoing, rigorous monitoring."

Living in California, if you have electrical work done on your home you generally need to hire a California-certified electrician.

“However, human beings have a remarkable capability to bypass controls. It’s often done not out of mal-intent; it’s done out of convenience. A classic example is access to confidential data. In a previous job, we had to use digital rights management (DRM) in an attempt to control document distribution via email. We found that people got so frustrated by it that they would end up taking the document and putting it onto aDropBox-like service and bypass the control system completely. That made the document far more vulnerable than it would have been had the control not existed in the first place.“

But use technology to verify

People must be allowed to work unimpeded, but still, we must be vigilant.

“Rather than attacking the problem at source and requiring every single programmer to hold some certification, there is an argument to say that we should just accept that if they can program in Perl or Java, or Python or whatever, they can be a good coder. But at the same time, use machine learning and analytics to ensure that they’re not adding vulnerabilities knowingly or unknowingly into the system. Rather than build up controls and processes, we at HPE Software are focused on bringing machine learning and augmented intelligence to the world of operations, development, and security. I believe that this will be far more successful than locking things down and denying access.”

One solution is to use analytics to find evidence of intrusion and damage attempts in a timely way so that you can track it down and block it. 

Ten years ago, enterprises would build a wall to secure themselves against hackers and viruses. They would install perimeter defenses with intrusion detection devices and put scanners on every individual's machine. But today, that tactic doesn’t work. You have so many services that you access outside of your perimeter that it has become porous. One solution is to use analytics to find evidence of intrusion and damage attempts in a timely way so that you can track it down and block it. In the world of software, you need more intelligent tooling to validate and check the work that people do. We have scanners that analyze code looking for vulnerabilities, and you can take action if vulnerabilities are found.

“It’s a different approach. And we’re broadening that security-based approach to the wider application lifecycle management and DevOps area. We can apply machine learning and augmented intelligence to DevOps processes and use the data and intelligence that we gain to predict how code is going to behave in production.”

 Individual responsibility, and education in morals and ethics

To increase the trust they place in their employees, many companies and organizations have formal requirements for staff to undergo annual general ethics and compliance training. But is there also a place for dedicated ethics discussions within the software engineering community?

“If you, as an individual, were asked to do something that's palpably unethical, then you should not do it. Or if you think it’s taking you on the boundary of regulatory issues—I personally have been in situations that took me to the boundary of regulatory issues, and I haven’t had the slightest qualm about going to my boss and raising a flag. But the bigger challenge is whether you would actually know. We see in the press on a regular basis various scandals exposed in different industry sectors, and what is often surprising is how few people actually seemed to know what was going on. If, for example, you’re a humble Python programmer somewhere down in the organization and someone says, 'Hey, we want you to take these numbers and do this analysis on it,’ you may well have no clue as to what the intent of the analysis is."

We should vet the engineers we recruit as best we can, but once they’ve been engaged, give them the freedom to do their job.

“We should encourage people to understand ethics and how it applies to their jobs, and often it’s in ways that they don’t think. Most people, when you give them training on ethics, understand the laws on obvious unethical behavior, such as being offered or offering a bribe, but we need to train more deeply than that."

Practical and actionable insights

Youngjohns has deep yet very practical and actionable insights into how to approach the issue of regulation and trust within the software engineering profession:

  • The global nature of software development and IT today precludes formal, blanket regulation of software engineers.
  • We should vet the engineers we recruit as best we can but, once they’ve been engaged, give them the freedom to do their jobs in the best way that they can.
  • In parallel, we should leverage the power of machine learning and big data analytics to monitor every digital enterprise, not only to make better business decisions, but to protect the business as well.
  • We should invest in deeper education and discussion around ethics and morals as it applies to software engineers and software engineering.

What do you think? Should software engineers be certified? I look forward to reading your thoughts and comments. 

 

*This article was originally published by Malcolm Isaacs on TechBeacon.com.

 

 

7 keys to delivering a delightful digital UXOpen in a New Window

Create your UX based on extensive real-world testing and user insights.

Most mobile app teams are well aware how important the user experience (UX) has become. They’ve seen the statistics about how fast users will abandon a mobile app, a website, or a business app that doesn’t load or perform well, that crashes, that doesn’t work intuitively, or that just doesn’t do what it’s supposed to. They know a poor UX reflects badly on the business, not just the app. And most have been working hard to improve the UX—in fact the more mature the team, the more likely they are to be focused on the UX. 1

However, the requirements for delivering a superior digital UX are much less clear. What capabilities are needed to consistently and continuously deliver a UX that meets user and business requirements? This article takes a closer look at seven critical considerations and solutions that provide the required capabilities.

Read more

 

HPE Protect 2016Open in a New Window

Check out the content offered at HPE Protect 2016, taking place September 13-16 in National Harbor, MD. Learn how to best detect and respond to advanced threats, safeguard continuity and compliance, mitigate risk and support your organization’s innovation initiatives.

#HPEProtect

 

July 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in JULY 2016:

July 11-12th: Project Portfolio Manager Online Expert Day

July 13-14th: Records Manager & TRIM Online Expert Day 

July 19-20th: Service Manager Online Expert Day  

July 20-21st: Performance Center Online Expert Day

July 20-21st: LoadRunner Online Expert day 

July 27-28th: Operations Manager I Online Expert Day

July 28th: Operations Manager for Unix Expert Day

July 28th: Operations Manager for Windows Expert Day

 

 

 

Blog article: Application Delivery fueled by Octane: The future of application lifecycle managementOpen in a New Window

Everywhere you look, there is a new way of engaging customers and delivering innovation. Companies no longer start with product and then augment it with IT. Instead, they start with the digital experience. Welcome to HPE ALM Octane, a new power tool for application delivery – the next generation of application lifecycle management for speed, quality, and scale.

Read more

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