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HPE Software Forum: News
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October Online Expert Day Schedule Now AvailableOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in OCTOBER 2016:

October 10-11th: IT Asset Manager Online Expert Day

October 11-12th: LoadRunner Online Expert Day

October 11- 12th: Performance Manager Online Expert Day

October 11-12th: SiteScope Online Expert Day

October 18-19th Quality Center/ALM Online Expert Day

October 19-20th: Application Performance Manager Online Expert Day

October 19-20th: Unified Functional Testing Online Expert Day

October 26-27th: Operations Manager I Online Expert Day

October 26-27th: Service Manager Online Expert Day

October 27-28th: CMS/UCMDB Online Expert Day

 

Uncover the potential of Network Virtualization Insights—now available from LoadRunner!Open in a New Window

HPE Network Virtualization Insights analyzes application performance under various load and network conditions according to the scripts in a scenario. Its comprehensive network analysis report comprises information suitable for various audiences.

Learn more in this blog.

 

Notice of Changes to HPE's Software Enterprise Support PolicyOpen in a New Window

Hello,

 

Can you please send me the recent notification regarding Changes to HPE's Software Enterprise Support Policy?

Thanks.

 

Survey on AppSec Integration into DevOpsOpen in a New Window

Would you like to a chance to a win a Prynt mobile photo printer or Motorola 360 smart watch? All you need to do is take this brief survey to help HPE gain understanding of the state of application security integration into DevOps. The questions will capture who is responsible for vulnerability testing and what practices participants' organizations are implementing. We are targeting developers, IT operations, security and all others that are involved in software development lifecycles.

Learn more.

Take the survey here: https://www.surveymonkey.com/r/AppSecDevOps

 

September 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in SEPTEMBER 2016:

Sept 14-15th Records Mgr/TRIM Online Expert Day

Sept 22nd: Data Protector Online Expert Day

Sept 28-29th: Operations Manager I Online Expert Day

Sept 29th: Server Automation Online Expert Day

 

August 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in AUGUST 2016:

August 15thProject Portfolio Manager Online Expert Day
August 15-16th: IT Asset Manager Online Expert Day
August 16-17th: Quality Center/ALM Online Expert Day 
August 17-18th: SiteScope Online Expert Day
August 17-18th Unified Functional Testing Online Expert Day     
August 23rd: Application Performance Manager Online Expert Day
July 27-28th: Operations Manager I Online Expert Day

 

HPE’s Data Center Automation solution - there’s something in it for everyone!Open in a New Window

 

 

We’re excited to share a new on-demand webinar introducing HPE’s Data Center Automation solution, and we think there’s something in it for everyone.

 

Are you “everyone”?

 

Well, if you’re in a bit of frenzy about your data center, and you wish your IT operation costs were lower (or simply not spiraling out of control) or think it would be amazing if service requests didn’t take ages to fulfill, this webinar is for you. If you wish staying compliant didn’t have to be so difficult or you’d love if shadow IT could become a nonentity, this webinar is for you. And if you dream of the clouds, but have to deal with humdrum tasks instead, this webinar is for you!

 

In this webinar, you’ll hear about:

 

  • An overview of the Data Center Automation solution
  • What makes the solution unique
  • The business benefits (with real life examples)
  • How you can use the solution to scale (with flexibility and choice)

 

Click here to access the on-demand webinar.

 

Blog article: Redefining mobile testing for 5-star apps and fail-safe UXOpen in a New Window

Today, mobile apps carry the weight of your business. Don’t risk one-star ratings—get your apps right from the beginning and optimize them with every new piece of data that comes in by testing throughout the end-to-end app lifecycle. Read more

 

HPE Service Virtualization Release 3.81 is now available! Introducing a new Community Edition too!Open in a New Window

We are pleased to announce the availability of Hewlett Packard Enterprise Service Virtualization 3.81! The best part is that you can use it today! Get your hands on it today!

Learn more.

 

June edition of the IT Experts newsletter now available!Open in a New Window

June edition of the IT Experts Newsletter now available  

Did you miss the June edition of the IT Experts newsletter? Read it here.

 

Subscribe to the newsletter here.

 

Robert Youngjohns: Should software engineers be certified?Open in a New Window

*This article was originally published by Malcolm Isaacs on TechBeacon.com.


 

Wikipedia states that an engineer, in addition to having specialized education and being licensed, has obligations to the public, clients, employers, and the profession—as well as a code of ethics that engineers pledge to uphold.

While the software engineering community does not have a formal regulatory body, there are organizations such as the British Computer Society, the Association for Computing Machinery, and the IEEE Computer Society. But these are not governmental organizations, and only a small number of people I’ve met throughout my career are actually members.

We interact with digital services multiple times every day and freely divulge information to people and organizations about which we know very little, and we have no idea what they will do with that data. Even legitimate websites and services can fall short of diligently protecting the data; we’ve all heard of WikiLeaks and the Panama Papers.

Can we trust the people who design, operate, and maintain access to these systems? Do we need formal regulation in the software industry?

I sat down with Robert Youngjohns, executive vice president and general manager of Hewlett Packard Enterprise Software, who says we should trust the people working on our systems but, at the same time, must employ cutting-edge monitoring and analytics technology to protect the organization and the data. Here are the main points from our discussion.

Formal regulation of software engineers is impractical

The fact that software engineers are distributed across many different countries makes certification more difficult.

“Living in California, if you have electrical work done on your home," said Youngjohns, “you generally need to hire a California-certified electrician, because there’s actual physical work that needs to be done. Of course, you could get a noncertified one, but on the whole, the risks of doing so outweigh the costs of getting a local certified contractor. In the software industry, there’s no locality any more. An electrician or a plumber has to physically show up at your house. A software engineer, on the other hand, could be anywhere—Bangalore, Shanghai, or Ulan Bator. That makes it's far harder to create a common regulatory framework, because you’d almost by definition have to be global.”

“The track record of creating global certification or regulation is not good, to say the least. During my career to date, I have seen various attempts to establish multinational standards, whether it’s a standard for document transfer, mail, or something similar. Usually the standard lags behind the market by a decade, and by the time it gets done, it can simply be irrelevant, even more so in the fast-moving world of technology.”

Trust people to do their jobs

Since formal regulation of software professionals is not realistic, we need to find people on whom we can rely and give them the latitude they need to do their job.

"Early in my career, when I joined the British Civil Service, it had a very different approach to security from the US equivalent. The British approach was to interview hundreds of people to find out whether you’re a ‘decent chap,’ of good moral fiber. If you are, you were let in. Once you were accepted or cleared, there was limited control imposed on how you did your job. The US at the time, however, would administer polygraph tests and impose tight security, including searching employees each time they came in and went out. They would also monitor employee telephone calls. The British approach was to assume that as long as people are selected as trustworthy, they can be trusted going forward. The US approach was to assume that everyone required ongoing, rigorous monitoring."

Living in California, if you have electrical work done on your home you generally need to hire a California-certified electrician.

“However, human beings have a remarkable capability to bypass controls. It’s often done not out of mal-intent; it’s done out of convenience. A classic example is access to confidential data. In a previous job, we had to use digital rights management (DRM) in an attempt to control document distribution via email. We found that people got so frustrated by it that they would end up taking the document and putting it onto aDropBox-like service and bypass the control system completely. That made the document far more vulnerable than it would have been had the control not existed in the first place.“

But use technology to verify

People must be allowed to work unimpeded, but still, we must be vigilant.

“Rather than attacking the problem at source and requiring every single programmer to hold some certification, there is an argument to say that we should just accept that if they can program in Perl or Java, or Python or whatever, they can be a good coder. But at the same time, use machine learning and analytics to ensure that they’re not adding vulnerabilities knowingly or unknowingly into the system. Rather than build up controls and processes, we at HPE Software are focused on bringing machine learning and augmented intelligence to the world of operations, development, and security. I believe that this will be far more successful than locking things down and denying access.”

One solution is to use analytics to find evidence of intrusion and damage attempts in a timely way so that you can track it down and block it. 

Ten years ago, enterprises would build a wall to secure themselves against hackers and viruses. They would install perimeter defenses with intrusion detection devices and put scanners on every individual's machine. But today, that tactic doesn’t work. You have so many services that you access outside of your perimeter that it has become porous. One solution is to use analytics to find evidence of intrusion and damage attempts in a timely way so that you can track it down and block it. In the world of software, you need more intelligent tooling to validate and check the work that people do. We have scanners that analyze code looking for vulnerabilities, and you can take action if vulnerabilities are found.

“It’s a different approach. And we’re broadening that security-based approach to the wider application lifecycle management and DevOps area. We can apply machine learning and augmented intelligence to DevOps processes and use the data and intelligence that we gain to predict how code is going to behave in production.”

 Individual responsibility, and education in morals and ethics

To increase the trust they place in their employees, many companies and organizations have formal requirements for staff to undergo annual general ethics and compliance training. But is there also a place for dedicated ethics discussions within the software engineering community?

“If you, as an individual, were asked to do something that's palpably unethical, then you should not do it. Or if you think it’s taking you on the boundary of regulatory issues—I personally have been in situations that took me to the boundary of regulatory issues, and I haven’t had the slightest qualm about going to my boss and raising a flag. But the bigger challenge is whether you would actually know. We see in the press on a regular basis various scandals exposed in different industry sectors, and what is often surprising is how few people actually seemed to know what was going on. If, for example, you’re a humble Python programmer somewhere down in the organization and someone says, 'Hey, we want you to take these numbers and do this analysis on it,’ you may well have no clue as to what the intent of the analysis is."

We should vet the engineers we recruit as best we can, but once they’ve been engaged, give them the freedom to do their job.

“We should encourage people to understand ethics and how it applies to their jobs, and often it’s in ways that they don’t think. Most people, when you give them training on ethics, understand the laws on obvious unethical behavior, such as being offered or offering a bribe, but we need to train more deeply than that."

Practical and actionable insights

Youngjohns has deep yet very practical and actionable insights into how to approach the issue of regulation and trust within the software engineering profession:

  • The global nature of software development and IT today precludes formal, blanket regulation of software engineers.
  • We should vet the engineers we recruit as best we can but, once they’ve been engaged, give them the freedom to do their jobs in the best way that they can.
  • In parallel, we should leverage the power of machine learning and big data analytics to monitor every digital enterprise, not only to make better business decisions, but to protect the business as well.
  • We should invest in deeper education and discussion around ethics and morals as it applies to software engineers and software engineering.

What do you think? Should software engineers be certified? I look forward to reading your thoughts and comments. 

 

*This article was originally published by Malcolm Isaacs on TechBeacon.com.

 

 

7 keys to delivering a delightful digital UXOpen in a New Window

Create your UX based on extensive real-world testing and user insights.

Most mobile app teams are well aware how important the user experience (UX) has become. They’ve seen the statistics about how fast users will abandon a mobile app, a website, or a business app that doesn’t load or perform well, that crashes, that doesn’t work intuitively, or that just doesn’t do what it’s supposed to. They know a poor UX reflects badly on the business, not just the app. And most have been working hard to improve the UX—in fact the more mature the team, the more likely they are to be focused on the UX. 1

However, the requirements for delivering a superior digital UX are much less clear. What capabilities are needed to consistently and continuously deliver a UX that meets user and business requirements? This article takes a closer look at seven critical considerations and solutions that provide the required capabilities.

Read more

 

HPE Protect 2016Open in a New Window

Check out the content offered at HPE Protect 2016, taking place September 13-16 in National Harbor, MD. Learn how to best detect and respond to advanced threats, safeguard continuity and compliance, mitigate risk and support your organization’s innovation initiatives.

#HPEProtect

 

July 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in JULY 2016:

July 11-12th: Project Portfolio Manager Online Expert Day

July 13-14th: Records Manager & TRIM Online Expert Day 

July 19-20th: Service Manager Online Expert Day  

July 20-21st: Performance Center Online Expert Day

July 20-21st: LoadRunner Online Expert day 

July 27-28th: Operations Manager I Online Expert Day

July 28th: Operations Manager for Unix Expert Day

July 28th: Operations Manager for Windows Expert Day

 

 

 

Blog article: Application Delivery fueled by Octane: The future of application lifecycle managementOpen in a New Window

Everywhere you look, there is a new way of engaging customers and delivering innovation. Companies no longer start with product and then augment it with IT. Instead, they start with the digital experience. Welcome to HPE ALM Octane, a new power tool for application delivery – the next generation of application lifecycle management for speed, quality, and scale.

Read more

 

May edition of the IT Experts Newsletter now availableOpen in a New Window

April edition of the IT Experts newsletter now available!

Did you miss the May edition of the IT Experts newsletter? Read it here.

 

Subscribe to the newsletter here.

 
 

 

Customer Case Study: Auckland Transport delivers benefits with video analytics powered by HPE IDOLOpen in a New Window

Auckland Transport, the transportation agency for the city of Auckland, New Zealand, steered a Big Data project to glean video analytics from more than 2,000 closed-circuit television (CCTV) cameras. As a result, the city is closer to realizing its vision of safer roads and efficient public transportation.

See attached case study.

 

 

June 2016 Online Expert Day ScheduleOpen in a New Window

The Online Expert Day is an event when HPE product, R&D, Support team members and other employees join our online forums to answer customers’ toughest technical questions on specific software products. Online Expert Days give customers a chance to talk directly with the HPE Experts!
Please note that these events will be held in the private forums, which are visible only to those customers who have a valid Support Agreement ID (SAID) tied to their HP Passport profile and to internal users who have been granted access. All users must be logged into the community for the private forums to be visible.

Please email mailto:swcommunity@hpe.com for access.

How to access the private support forums:
To check if you have access to the entitled forums, you first need to check if the SAID (Support Agreement ID) that is in your HP Passport profile is valid when you login to the community. Please follow these steps:

  • Go to: https://softwaresupport.hp.com/group/softwaresupport/settings
    • Login using your HP Passport credentials
    • Check to see if your SAID is listed and active. This is important.
    • If not, please add it
    Once you have checked or added your SAID please do the following:
    • Go to http://community.hpe.com/t5/Products/ct-p/sws-ProductFamilies
    • Click on “Log in” , on the right hand side of your screen
    • Login using your HP Passport credentials
    • If this is the first time you access the community then you will be asked to define a screen name. This is how you will be recognized in the community.
    • Once you are in the community, click on for the product forum you are interested in.
    • You should see the product oriented support customer forum. This is the entitled forum that is only accessible to customers/partners with a valid SAID. In these forums we have HP Support Engineers that are monitoring the forums and ready to address your questions.

Below are the products which are hosting Online Expert Days in JUNE 2016:

 

June 6-7th: Project Portfolio Manager Online Expert Day

 

June 14-15th: Quality Center Online Expert Day  


June 15th: Application Performance Manager Online Expert Day

 

June 15-16th: Unified Functional Testing Online Expert Day

 

June 23rd: SiteScope Online Expert day


June 23rd: Data Protector Online Expert Day


June 29-30th: Operations Manager I Online Expert Day


June 30th: Server Automation Expert Day

 

Service Virtualization Takes Center Stage at HPE Discover 2016 in Las VegasOpen in a New Window

Never before has the topic of Service Virtualization (SV) attracted so much attention. Once little more than a dev/test buzzword, Service Virtualization has recently flourished into a fast-growing movement, catching the eye of both customers and industry analysts. Faced with shrinking delivery timelines and mounting business pressures, many companies turn to SV solution to help remove constraints for both development and testing teams and enable them to work in a more agile and collaborative manner.

This year’s HPE Discover Las Vegas 2016 offers several interactive sessions and booths where your customers can navigate the world of DevOps, Agile, Microservices, IoT with the help of Service Virtualization technology. For more details, check out the blog.

This is a great time and place to learn what HPE Service Virtualization has to offer, get questions answered by HPE experts and meet with customers to see how others have successfully implemented HPE SV solutions.

Can’t make it to Discover? Here are some great customer references that focus on the solutions’ ROI & use cases:

  • GameStop Case Study – how a global multichannel video game retailer accelerated time to market using HPE SV solutions, including details on the use case and realized ROI.
  • You can also listen to the webcast to hear real-live customer and partner experiences with HPE SV solutions.

 

Ready for evaluation? HPE is the only vendor who provides a trial of their SV solution. Sign up for a free trial today and see how easy HPE SV is to use. www.hpe.com/software/sv

 

April edition of the IT Experts newsletter now available!Open in a New Window

Did you miss the April edition of the IT Experts newsletter? Read it here.

 

Subscribe to the newsletter here.






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