HPE Software Products: Operations Manager i Practitioners Forum
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OMI not accessible over load balancerOpen in a New Window

OMI 10.60 with IP2 on distributed environment ( 2 DPS, 2 GW )

We had generated certificates and installed on Gateway servers, load balancers.

We are able to login through


but when we try to login using load balancer URL
https://omiloadbalancer.com, it says the page cannot be displayed.

Please advise how to resolve this issue.


OMI DPS failover testOpen in a New Window

OMI 10.60 with IP2 patch on Linux on distributed environment ( 2 DPS, 2 GW )

We had enabled High availability for DPS and enabled automatic failover enabled.

We now see cluster process is running in primary DPS and cluster processes are not running  in secondary DPS.

Please let us know how we can do failover test.



OMi 10.12 jk_isapi_plugin connections recurring problemOpen in a New Window

Hi All

Twice in the last week Omi has ground to a halt while splurging the following alerts filling up the jk.<date>.log file.

In OMi terms what connection pool size is it referring to, and how.should I increase it ?

[Mon May 08 13:52:03.361 2017] [16640:7588] [warn] ajp_get_endpoint::jk_ajp_common.c (3229): Unable to get the free endpoint for worker localAjp from 200 slots[Mon May 08 13:52:03.361 2017] [16640:7588]

[error] HttpExtensionProc::jk_isapi_plugin.c (2336): Failed to obtain an endpoint to service request - your connection_pool_size is probably less than the threads in your web server!

Any help greatly appreciated



SQL query to list all nodes within a specific view in OMiOpen in a New Window

I have a view created in RTSM in OMi with a number of nodes.  I want to schedule a daily query to show all the nodes in that view.  I do not find a table that stands out for view and relates to nodes.


[OMI]: Omi IntegrationOpen in a New Window


Is possible to use OMI integration with other monitoring system, or other database to display event and kpi?





OMi Gateway Server Failed to initializeOpen in a New Window

Dear all,

I have just completed the OMi deployment in a distributed environment with 4 servers (2 DPS and 2 GW servers). All 4 servers have been configured successfully. The 2 DPS servers have been initialized and started successfully too. However, when I try to start the GW 1 server, it is failing to initialize with the error message "Unable to Set Virtual Gateway Server URL". Detailed error message is attached. We have a load balancer in our environment and I have set the load balancer virtual URL as the URL to access OMi. I believe this error is something related to virtual IP and load balancer. Kindly suggest me how to rectify this issue. Thank you.


Where can I download Operations Connector 10.11?Open in a New Window

Hi everyone,

Previously Operations Connector 10.11 was available to download via the "Free Enterprise Software" trials portal... which no longer exists and no redirector or helpful information has been left in it's place.

(Example: http://www8.hp.com/us/en/software-solutions/free-enterprise-software-downloads/index.html#!&swanchor=trialsoftware)

Does anyone know where I can download the Operations Connector?



Pattern match tool in policiesOpen in a New Window

Hello all,

I am just getting started with working with OMi 10 and monitoring policies.  One big difference I see between the OMW policy editor vs OMi is the pattern matching test tool has been removed.  

Has it actually been removed, or is it located somewhere else now?  I used this tool a lot so I hope that HPE has not abandoned it.



Node migration from hpom to omiOpen in a New Window

Hi I have a question regarding proper process for migrating nodes from hpom to omi. I've already read the evolution guide and worked through a lot of nodes. The process takes too long as we have thousands of nodes.

1) upgrade agent to 12
2) drop flexible management policy on nodes from hpom
3 create a rtsm view for migration nodes
4) use opt-agt to switch manager

When the nodes are switched our automatic assignment of policies pushes out the basic OS policies from omi and replaces a lot of the hpom policies on the node. (Owner becomes new omi server)

However the policies not covered by the automatic assignment error in the system txt of the migrates node as they are not signed from omi.

5) from monitored nodes find the migration node and click synchronise installed packaged, synchronise policies

In the opr-configserver log on the gateway I can see the jobs for installed packages being completed however synchronise installed policies usually throws an error, sometimes this works sometimes it does not .

6) right click node select redeploy monitoring configuration.

Again sometimes this works sometimes it does not.

Does anyone know if there is command way of doing the synchronise policies ?

The redeploy monitoring configuration command line is opr-agt -deploy -f -node_list

We cannot setup individual assignments it would take far too long we have used confide change to upload the hpom policies into omi.

I would have thought clicking synchronise would do the required work on the agent policies but sometimes it does nothing. Can someone give me a clue as the smoothest way of doing this considering we can't set individual assignments in policy templates for nodes?


HP OA Agent 12.01 to capture server restart or unreachable eventOpen in a New Window

Hello All,

We have OMi 10.12 on win2k12. And OA version is 12.01.

We have added all servers in NNMi for ICMP reachability and this is working fine so far.

However, if server restart occurs within 5 minutes then event NNMi will not show any event w.r.t to that server.

We need to capture this event i.e. restart, by somehow using agent when server is restarted within 5 minutes.

what is the best approach to achieve this using OMi and OA agent.





Software Content on HPE Enterprise Community in Read-Only May 9 - 15Open in a New Window

Software Content on HPE Enterprise Community in Read-Only May 9 - 15

As you may have seen in the last few months, Hewlett Packard Enterprise is combining some software assets with Micro Focus. As part of this spin-merge with Micro Focus, a new Software instance of an online community will go live on May 16, 2017.

All boards within the current Software category will be located to a new community. All URLs will redirect to the new community. All current users will be migrated to the new community as well. Please be sure to update your bookmarks after May 16.

As part of the migration to a new Software instance, all software content will be in read-only mode from May 9 – 15. We apologize for any inconvenience.

We will continue to provide further updates in this News board.


Monitoring set of processes on set of serversOpen in a New Window

Hello All

I need to monitor set of processes on group of servers. I know I can create policy tempalte for each process, assign them to aspect template and create cicollection on group of servers, create view and then create new assignment rule to deploy the policy template to group of servers.

However I am looking for simple solution to achieve this. I saw particular OMI parameter procmongroupname, not sure what it does.

Can I get some advise on this.


OMI and SM IntegrationOpen in a New Window

Hello All

In OMI and SM integration guide, I am seeing following,

On each OMi server, create a user account with system administration privileges. This account is
used by SM to access the OMi system to retrieve the actual state information of a CI. Give it a
descriptive name, like SMOMiIntegrUser.

Can someone clarify what system administration privileges mean, does it mean the admin user role in OMI.

What about the permissions that needs to be assigned to this user, can we get clarification.


Terrible WebUI performanceOpen in a New Window



We have been plagued with terrible OMI 10.12 performance, we are going through the HPOM evolution and moving across our users and nodes, we have 26 concurrent users. We have event forwarding from around 1500 nodes HPOM.

Last week we had to restart the MercuryAS service and there was a definate speed improvment however today th system is grinding to a halt.


We noticed in the GC_logs folder there was alot of failures under




2017-05-03T12:09:01.872+0100: 3416753.825: [GC (Allocation Failure) 2017-05-03T12:09:01.872+0100: 3416753.825: [ParNew: 23178K->421K(25856K), 0.0020163 secs] 34062K->11306K(83200K), 0.0021209 secs] [Times: user=0.00 sys=0.00, real=0.00 secs]
2017-05-03T12:12:25.497+0100: 3416957.450: [GC (Allocation Failure) 2017-05-03T12:12:25.497+0100: 3416957.450: [ParNew: 23461K->305K(25856K), 0.0016657 secs] 34346K->11194K(83200K), 0.0018068 secs] [Times: user=0.00 sys=0.00, real=0.00 secs]
2017-05-03T12:15:39.681+0100: 3417151.633: [GC (Allocation Failure) 2017-05-03T12:15:39.681+0100: 3417151.633: [ParNew: 23345K->438K(25856K), 0.0019761 secs] 34234K->11329K(83200K), 0.0020701 secs] [Times: user=0.05 sys=0.00, real=0.00 secs]


When we went to the following url

http://<OMi Gateway FQDN>/topaz/logAdminBsm.jsp

we could see debug was enabled on the following logs.


com.hp.bsm.log4j.admin OPR-SCRIPTING-HOST
com.hp.bsm.log4j.admin  odb
com.hp.bsm.log4j.admin  schedulergw


I think we may need to restart the GW server, would anyone have process for doing this?

Do i just restart the server from windows or stop all the services first? then restart the windows server?


Many Thanks




LDAP Integration with OMI 10.60Open in a New Window

Dear All

We want to know whether OMI 10.60 can be integrated with MS Active Directory 2012 running on Windows 2012.

I searched admin guide and looked at support matrix, but could not figure out whether it is supported.


Extra columns in the Monitored Node workspaceOpen in a New Window


Is there a way we can add extra display columns in the views under Monitored Nodes? At the moment there is only Primary DNS Name, Monitored By, Node Type, Operating System, Operations Agent, Health Check.

If you click on the node you also get Name, IP address and Description. It would be very helpful if these fields where included as searchable columns in the table views.




OMi monitoring oracle databaseOpen in a New Window

i have agent 12.02 running under root user but root user doesn't have access to sqlplus and i want to start monitoring the database is their is any way to keep the agent running under root put run the sql by non root user or any other way to start monitoring the database


Cluster CI Status ChangeOpen in a New Window

Hi, we have Cluster CI's with Servers as Child CI's. Now we want the Cluster CI change status only when more than 50 % (oder 2 of 3 or something like this)   have an event. We understand that the default ist the unresolved events KPI with the worst status rule. HOw can we change this? Do we need another KPI or change the Business Rule assigned to the KPI? Any help is appreciated , thanks. We use OMi 10.11 with Sitescope and BSMConnector for SCOM as Collectors.


OMI to OMI Event forwardingOpen in a New Window

Hello All

We have 2 OMI servers A and B and we want all new/updated events from Server A to be forwarded to B and similarly if the event is updated/closed in Server B, we need to forward them to Server A.

We do not want events arriving at Server B to be forwarded to Server A and we do not use Load balancer or reverse proxy.

I was going through OMI MOM configuration and have following clarifications,

1.   If you do not have a load balancer or a reverse proxy, or your load balancer is configured to work on
     OSI layers 2 or 4 (recommended by HPE), execute the following command on the external

     BBCTrustServer.[bat|sh] <load_balancer_or_single_gateway_server_or_RP_or_Server_Pool_Virtual_Interface>

     Here do I need to give Server A gateway server IP, please clarify.

2.   Configure all OMi servers that communicate with each other as connected servers.
      Does this needs to be done at Server A and Server B or only on Server A

3.   On each OMi server that forwards events, configure an event forwarding rule
      Does this needs to be done at Server A and Server B or only on Server A

4.   Do we need to open any firewall ports if Server A and Server B lies on different network seperated by firewall.

Please advise.


OMi Instructions in OMLOpen in a New Window


OML is current operations console with integration to HPSM and OMi ( along with uCMDB ) newly implemented and going forwarding OMi will be Operations Console. With OMi, monitoring of AWS, Couchbase, Docker and Azure are enabled. But since OML is still Operations Console, agents monitoring the mentioned technologies forward alerts to OML . This works well but instructions are missing . I would like to know how to exchange the instructions from OMi to OML. 

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