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HPE Software Products: Operations Manager i Integrations Forum
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How to direct an existing agent to a new OMi instance.Open in a New Window

We had a POC installation that has since been removed although we left the agent on one system in place.  We now have a new DEV instance and I would like to direct that existing agent to the new OMi installation.  I have looked at the doc's but they are more for setting a secondary and diverting them to look at the secondary.  I used to do this sort of thing in OM9i years ago at a different company and have misplaced my notes. 

 

Can someone provide a step by step procedure ?

 

Thanks for your time,

Jon

 

Help on logs for connected serversOpen in a New Window

Hello all,

We are running BSM 9.25 and have a connected server for External Event Processing connected to our SaaS ITSM system. From time to time we have communication issues and I have to troubleshoot the BSM/OMi side. I am aware of the OMI logs opr-event-sync-adapter and opr-gateway, but are there any logs for inbound connection issues? I can't find any log showing an external system trying to connect.

Thanks

 

Tool launch fails in HP OMiOpen in a New Window

Hi,

Can someone please help me for HP OMi tool issue?

I am trying to create one URL type tool in HP OMi. While Creating new tool, I am using following steps:

1. Selected CI type "Node" in CI Types Leftmost Pane
2. Create new Tool name: "test tool"
3. URL Type: URL
4. URL tab, set "URL" field: https://
5. add runtime parameter using "Insert runtime parameter at cursor:" select "CI Attributes..." and insert "Node" (CI type) Attribute (for e.g. Display Name: discovered_location, type: String)

Then in BSM Connector Machine activated the BSM connector 'topology - integration policy', in 'data source XML file' for a Node, tool specific value has some format like "<hostname>:<port number>" (for example: host1:8080)

Now when I launch "test tool" from Node context or Alert Context, it fails as tool URL value is invalid https://host1%3a8080 . Colon character changed to its Hex value 3a with one extra '%' letter.

Regards,
Hari

 

Free Community Workshop: Content Development for Operations Bridge ReporterOpen in a New Window

Announcing the Operations Bridge community workshop around content development for HPE Operations Bridge Reporter!

Learn new skills, develop and submit your content to the community, and earn points on “ITOM Insiders” along the way.

  • Workshop Schedule: September 26 - October 7, 2016

In order to participate in the workshop you need to register until Friday, September 23th, 2016.

Find out more about the virtual live sessions and workshop details in our related blog post

 

banner-2_400x267.jpg

 

Receiving timeout when I want to download BSM Connector for ZabbixOpen in a New Window

Hi,

does anyone else experiencing timeout issues trying to download one of the connectors?

Regards,

DB

 

MS SCOM Integration Issue with HP OMiOpen in a New Window

Hello Arun/Team,

 

I need your support to fix the issue with BSMC connector for MS SCOM 3.0.41 version.

 

We have two issue

  1. Event Delay almost 10-12 mins
  2. Not receiving the events, from SCOM, if we enable Orchestration and process the event in SCOM, then forward to HP BSMC/OC.

 

Version details:

HP OMi 10.11

HP BSMC/OC 10.11

MS SCOM 2012 R2

 

I was working with HP support, but very disappointed with their reply. Attached is the mail for the same.

It will be really appreciatable 

 

chandan

 

OML 9.11 Topolocy sync with OMi 10.10 not workingOpen in a New Window

Hi Experts,

I have setup OML 9.11 integration with OMi 10.10 on Linux and able to see the events forwarded by OM in Event browser. However the topology sync from OM to OMi is not working and i am unable to see the OM monitored nodes in “Administration -> Setup and Maintenance -> Monitored Nodes” ..

I get an error like "Got unexpected response from target: 'Length of data received: 122 bytes'" while running the Toposync script from OML server as mentioned below.. Does it affect the topo sync on OMi?

# /opt/OV/bin/OpC/startInitialSync.sh

5:13:27 PM: Using data file   : /tmp/tmp.mYNZG30091/std_final.xml

5:13:27 PM: Connecting to URI : https://adlg8208.na.pg.com:383/com.hp.ov.ow.SvcDscSvr/SvcDscSvr

5:13:27 PM: Data was transferred successfully to the target server.

5:14:12 PM: Got unexpected response from target: 'Length of data received: 122 bytes'

5:14:12 PM: Discovery Server does not support large data URI, falling back.

5:14:12 PM: Using data file   : /tmp/tmp.mYNZG30091/model_final.xml

5:14:12 PM: Connecting to URI : https://adlg8208.na.pg.com:383/com.hp.ov.ow.SvcDscSvr/SvcDscSvr

5:14:33 PM: Data was transferred successfully to the target server.

Here is the log updates from OMi Gateway server..

“/opt/HP/BSM/log/wde/opr-svcdiscserver.log” on OMi GW server:

==================================================

2016-08-22 13:13:28,665 [Thread-24] INFO  scripting.startScriptFromDatabase(196) - Processing of Groovy script preUpload.groovy starting.

2016-08-22 13:13:28,689 [Thread-24] INFO  scripting.logInfo(240) - start Proxy Creation

2016-08-22 13:13:28,690 [Thread-24] INFO  scripting.logInfo(240) - End Proxy Creation

2016-08-22 13:13:28,690 [Thread-24] INFO  scripting.logInfo(240) - is_data_collector_for rel from Monitoring Lpar to other Lpars in Frame

2016-08-22 13:13:28,690 [Thread-24] INFO  scripting.logInfo(240) - is_data_collector_for rel from Monitoring Lpar to corresponding Frame

2016-08-22 13:13:28,690 [Thread-24] INFO  scripting.logInfo(240) - Start IBM HMC Creation

2016-08-22 13:13:28,690 [Thread-24] INFO  scripting.logInfo(240) - End IBM HMC Creation

2016-08-22 13:13:28,690 [Thread-24] INFO  scripting.logInfo(240) - Start vCenter Creation

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - End vCenter Creation

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - Start Cluster

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - End Cluster

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - Start Datastore

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - End Datastore

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - Creating Relation between HyperVisors and VMWare Cluster

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - Creating Relation between VMs and RP

2016-08-22 13:13:28,691 [Thread-24] INFO  scripting.logInfo(240) - ###CODE FOR ADDING MacAddress for Guests##############

2016-08-22 13:13:28,692 [Thread-24] INFO  scripting.logInfo(240) - ###CODE FOR vMOTION##############

2016-08-22 13:13:28,692 [Thread-24] INFO  scripting.startScriptFromDatabase(260) - Processing of Groovy script "preUpload.groovy" in synchronization package "HPOprVir" complete.

2016-08-22 13:13:28,707 [Thread-24] INFO  scripting.startScriptFromDatabase(196) - Processing of Groovy script preUpload.groovy starting.

2016-08-22 13:13:28,709 [Thread-24] INFO  scripting.startScriptFromDatabase(260) - Processing of Groovy script "preUpload.groovy" in synchronization package "HPOprClu" complete.

2016-08-22 13:13:29,093 [Thread-24] INFO  scripting.startScriptFromDatabase(196) - Processing of Groovy script preUpload.groovy starting.

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - start Proxy Creation

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - End Proxy Creation

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - is_data_collector_for rel from Monitoring Lpar to other Lpars in Frame

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - is_data_collector_for rel from Monitoring Lpar to corresponding Frame

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - Start IBM HMC Creation

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - End IBM HMC Creation

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - Start vCenter Creation

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - End vCenter Creation

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - Start Cluster

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - End Cluster

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - Start Datastore

2016-08-22 13:13:29,100 [Thread-24] INFO  scripting.logInfo(240) - End Datastore

2016-08-22 13:13:29,101 [Thread-24] INFO  scripting.logInfo(240) - Creating Relation between HyperVisors and VMWare Cluster

2016-08-22 13:13:29,101 [Thread-24] INFO  scripting.logInfo(240) - Creating Relation between VMs and RP

2016-08-22 13:13:29,101 [Thread-24] INFO  scripting.logInfo(240) - ###CODE FOR ADDING MacAddress for Guests##############

2016-08-22 13:13:29,101 [Thread-24] INFO  scripting.logInfo(240) - ###CODE FOR vMOTION##############

2016-08-22 13:13:29,101 [Thread-24] INFO  scripting.startScriptFromDatabase(260) - Processing of Groovy script "preUpload.groovy" in synchronization package "HPOprVir" complete.

2016-08-22 13:13:29,110 [Thread-24] INFO  scripting.startScriptFromDatabase(196) - Processing of Groovy script preUpload.groovy starting.

2016-08-22 13:13:29,111 [Thread-24] INFO  scripting.startScriptFromDatabase(260) - Processing of Groovy script "preUpload.groovy" in synchronization package "HPOprClu" complete.

2016-08-22 13:13:29,215 [Thread-24] INFO  CMDBAdapter.processOmCIs(1558) - START: HP OM Topology Synchronization reconciliation to the uCMDB from server bdln2398.na.pg.com for 194 OM CIs.

2016-08-22 13:13:29,322 [Thread-24] INFO  CMDBAdapter.sortOmCIs(1821) - OM CI sort time: 0:00:00.107

2016-08-22 13:13:29,322 [Thread-24] INFO  CMDBAdapter.sortOmCIs(1829) - OM CI type sort order: servicetype

2016-08-22 13:13:29,322 [Thread-24] INFO  CMDBAdapter.processOmCIs(1566) - 2 OM CIs do not match any active synchronization package and will be skipped.

2016-08-22 13:13:29,322 [Thread-24] INFO  CMDBAdapter.processOmSTDs(1840) - Start HP OM 'servicetype' Topology Synchronization to the BSM from server bdln2398.na.pg.com for 192 OM STDs.

2016-08-22 13:13:31,621 [Thread-24] INFO  CMDBAdapter.processOmSTDs(1863) - End HP OM 'servicetype' Topology Synchronization to the BSM from server bdln2398.na.pg.com for 192 OM STDs. 0 OM STDs were skipped. Elapsed time:  0:00:02.299

2016-08-22 13:13:31,621 [Thread-24] INFO  CMDBAdapter.processOmCIs(1574) - 0 HP OM CIs overall remaining to process.

2016-08-22 13:13:31,621 [Thread-24] INFO  CMDBAdapter.writeEndLog(1994) - END: HP OM Topology Synchronization reconciliation to the uCMDB from server bdln2398.na.pg.com for 194 OM CIs. 2 OM CIs were skipped. End total elapsed time:  0:00:02.406

2016-08-22 13:13:31,624 [Thread-24] INFO  CMDBAdapter.writeSummaryLog(1644) - Summary information about the toposync run :- OM services marked for synchronization: 192, Nodes marked for synchronization 0, CIs created: 192, OM services dropped: 0, Nodes dropped: 0, CI failures: 0, Date: Mon Aug 22 13:13:31 EDT 2016

Thanks,

Ram.

==================================================

 

Older OM versionOpen in a New Window

Hello,

could somebody provide me installation files for trial OM version 09.00.00231 for Windows, please?

Thanks in advance.

 

HP OneView Connector for OM, Version 01.00.031 what versions of Oneview does it supportOpen in a New Window

Does HP OneView Connector for Operations Manager, Version 01.00.031 support OpenView 2.0.  Do you have a list of OneView versions it does support. 

 

 

Events getting auto-closed when BSM forwards the events to OMiOpen in a New Window

Hi,

  I have BSM 9.26 (IP1) forwarding the events to OMi (10.11). The integration between BSM and OMi is only for Events and not for topology. I have created a connected server in BSM and event forwaridng rule to forward the events immediately to OMi.. the type of transfer is "Synchronize".

Initially it was working fine, but i started facing issues, recently when BSM forwards the events to OMI, the events gets closed in both OMi and BSM. When BSM is not forwarding the events, the events are available in open browser. So I suspect some issue in OMi.

Do you have any pointers on this issue on where I can look at?

Best Regards

Bharath

 

Planing to migrate from BSM9.26 to OMi 10.11Open in a New Window

I assume Omi 10.11 can replace my BSM, please do correct me ?

Further questions:

Im using the HPE_OMi_10.11_VirtualAppliance.ova, is this only for trial or can i use this for production and proceed with Sitescope 11.32 integration. Please advice

Best Regards

SARA

Im usinI

 

BSM ( OMi ) - SCOM Integration IssueOpen in a New Window

Hi All,

  • SCOM is currently used as Server monitoring tool & integrated with OMi ( using BSMC)
  • Currently when a system is down , it will generate a node down( Bad event) event & it is forwarded to OMI
  • When the system is up , it will generate a new event , which will acknowledge the earlier Bad event.
  • Problem is with newevent , It comes with same severity ( Critical) , Short description , Long description  as BAD event only.

Am not able to undertand why this new event itself is coming on the OMi console  that too with the sevrerity as critical & Showing message as node is down.

in dieal scenario , this evnt should not be coming at all , only old event should be acknowledged 

SCOM version : 2012 R2  & BSM : 9.23

 

Regards,

Ashish

 

 

How to Remove NNMi Integration with OMi?Open in a New Window

Hello,

Anyone know how to remove the NNMi Integration with OMi? I do not see this in the NNMi BP Guide or the Integrations guide form Omi or NNMi.

thanks.

 

NNMi 10 integration with OMi fails on Integration module ConfigurationOpen in a New Window

Hello,

I am trying to setup NNMi 10 to OMi 10.10 integration.

I am at the point of setting up the HP NNMi–HP BSM/UCMDB Topology Integration Configuration in the Integration module Configuration in NNMi, but i am getting a failure of:

BSM integration configuration update failed.

Error:

Unable to access BSM host, check the host, port and credentials for BSM.

 

There is already another Integration to this same NNMi server with my DEV OMi and now i am trying to do same integration to my QA OMi, but get this failure.

Any help appreciated.

Thanks RAMFAN54

 

OMi connection to OA using apache reverse proxyOpen in a New Window

Hi we are running OMi 10.01 and are using OA 12.01 setup as a reverse proxy for administration purposes only, however OA has a limit of 60 connections and we have 1400 remote nodes. we wanted to setup Apache as a reverse proxy for the oagents only to connect to so that OMi can pass back policies and execute commands to the agents as apache does not have such a limitation.

i setup apache as a reverse proxy and the agent seems to be happy to connect to it and updated the configuration file in OMi (ovconfchg -edit) to use the apache server to connect to a test machine, so when executing bbcutil -gettarget hostname of test machine it points to the apache server as expected, however when i try deploy anythin to the agent OMi tells me the DNS is not resolvable can someone please assist.

 

BTW my OMi is not secured right now.

 

BSM Connector for Nagios Core is not collecting any events from Nagios CoreOpen in a New Window

Hi,

We have installed BSM connector for Nagios. However we observed that we are not receiving any event from Nagios into OMi console. All the configuration are as per the guidelines. Nagios, BSM and OMi are installed in seperate sperate machines.

Even the events.xml file under the following location is showing empty.

C:\ProgramData\HP\HP BTO Software\datafiles\HPBsmIntNagios

Please let me know what I need to follow.

Thanks in Advance

Rupak

 

How to monitor AIX Infrastructure with OMi or HP BSMOpen in a New Window

Hi,
I have case "Monitor IBM AIX Infrastructure", my question is that possible with HPE solutions(HP BSM, HP OMi)? I have found some tools like OMi Management Pack for Infrastructure  where AIX is listed. I am preparing to test implementation of HP Operation Bridge and downloaded HP OMi, furthermore I have HP BSM in my company and SiteScope in other team, so maybe I can use it, but I really want to use HP OMi.

Regards Jacek

 

 

 

BSM Connector for Nagios permissions errorOpen in a New Window

All,

We are integrating events from Nagios into OMi utilizing BSMC for Nagios in a linux environment.  BSMC and Nagios are installed on seperate servers. We are working to get events and topology sent.  We are receiving topology all the way to OMi, but we are not recieving events to the BSMC server.  We are receiving the following errors in the nagios.log file on the Nagios server:

[1469109877] Error: Unable to open file '/opt/OV/HPBsmIntNagios/lib64/libbsmintneb.so' for reading: Permission denied
[1469109877] Error: Failed to safely copy module '/opt/OV/HPBsmIntNagios/lib64/libbsmintneb.so'. The module will not be loaded

Permissions for the entire HPBsmIntNagios directory have been set to 0755, and SELinux is set to permissive. 

Any assistance you can provide is greatly appreciated.

 

Custom MP: RTSM fails to update properties of CIs with complex reconciliation criteriaOpen in a New Window

We use MP SDK

To give a little bit of the contexts, we needed to create MP that would monitor business process.

For this we re-used existing ci-types:

  • business_process,
  • business_activity,
  • running_software – to represent heath and metrics of code that is doing this monitoring

to instantiate business_activity, you need to create it connected (composition) to a business process CI.

MP SDK doesn’t support it, so we enhanced it.

The CI get create properly, but we run into trouble, when report changed properties. 

Example: business_activity citype for identification and reconciliation uses complex key: name + composition relationship with business_process. When we submit topology, RTSM fails to identify a node and gives the following error:

C:\HPBSM\log\odb\odb\ cmdb.reconciliation.datain.ignored.log:

2016-07-17 23:00:08,640  ERROR  [qtp508000580-8135] -  [ID= 197379441] [Customer ID=1]
Tried to Ignore Un-indentified Data but the bulk failed:
              Datas Ignored From Bulk:
                     {business_activity@$TempObject154}@[(string_list-monitored_by:[OM]), (string-data_externalid:Alfa.CC.SubProduct), (string-user_label:CC. Select Sub-product), (string-name:Alfa.CC.SubProduct)]
              Reason: Not enough reconciliation data to identify

C:\HPBSM\log\odb\odb\cmdb.reconciliation.audit.log:

2016-07-17 23:00:08,644  INFO   [qtp508000580-8135] -  [ID=1453107557] [Customer ID=1] [Changer=UCMDB: OMi,LoggedInUser:admin]                               [total= 1,092   ]  [durations: dataIn Operations= 0,960 graceful Operations= 0,130] [Processed Bulks-     33 Failed Topologies-     16 Failed Objects-     16 Failed Links-      0]

C:\HPBSM\log\odb\odb\cmdb.reconciliation.error.log:

Caused by: com.hp.ucmdb.reconciliation.datain.operation.DataInNotEnoughReconciliationDataException: [ErrorCode [63001] Reconciliation DataIn - Not enough reconciliation data, need to supply {(name and connected ci "business_process")}]

 Object [$TempObject156] was not identified to itself (in bulk). Probably the reconciliation data is missing.
Identification rule:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<identification-config type="business_activity" description="A BusinessActivity is identified by a combination of its name and at least one connected BuinessProcess instance.">
    <identification-criteria>
        <identification-criterion>
            <attribute-condition attributeName="name" includeNullValue="false" conditionType="approveAndContradict"/>
            <connected-ci-condition ciType="business_process" linkType="containment" isDirectionForward="false" conditionType="approveAndContradict">
                <overlap-fixed-operator number-of-matches="1"/>
            </connected-ci-condition>
        </identification-criterion>
    </identification-criteria>
    <match/>
</identification-config>
Relevant Information from Input:

The Object: {business_activity@$TempObject156}@[(string_list-monitored_by:[OM]), (string-data_externalid:Alfa.ReIssue.Exit), (string-user_label:CC. ReIssue (END)), (string-name:Alfa.ReIssue.Exit)]

I hope some has already solved it, or can share where we should dig next!

Thanks,

-YK

 

Custom MP: Custom metrics are not available in OMi 10.11Open in a New Window

HI, All,

I hope our problem will sound familiar to someone in the forums. Here is what's up.

We use MP SDK to create custom MP with both run() and topology() functions. We run MP on Windows 2008 R2 x64 US locale. we submit metrics using monitoringframework API, and In debug mode, api to submit metric produces the following log output:

Sample1:

  Metric:
    Qualifier:     BME:ENGINE:VOLUMECOUNT
    Instance:      AlgBME
    Value:         250
    Summarization: Counter
Metric: BME:ENGINE:VOLUMECOUNT;AlgBME; Value: 250

Sample2

  Metric:
    Qualifier:     BME:BIZACTIVITY:INCOMINGCOUNT
    Instance:      Alfa.CC.SubProduct
    Value:         20
    Summarization: Counter
Metric: BME:BIZACTIVITY:INCOMINGCOUNT;Alfa.CC.SubProduct; Value: 20
Successfully submitted metrics

We record metrics under BME class. They are stored by an Operations agent:

BME::BME_AVAILABILITY                        214 07/17/2016 14:02:31  07/18/2016 19:46:16  29:43:45
BME::BME                                      27 07/17/2016 14:02:34  07/17/2016 18:30:04  4:27:30
BME::BIZPROCESS                               13 07/17/2016 18:45:05  07/18/2016 19:45:10  25:00:05
BME::BIZACTIVITY                              38 07/17/2016 18:45:06  07/18/2016 19:46:13  25:01:07
BME::ENGINE                                  337 07/17/2016 18:45:07  07/18/2016 19:45:07  25:00:00

The instance and node are specified correctly for the metrics, but OMI PM dashoards don't show any metrics when we try to create a new chart or graph.

The instance ci is of type running_software and it is properly linked (composition) to a node ci (ci propertyies are attached)

We are out of ides, please share your advise!

-YK






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