Print Page   |   Contact Us   |   Sign In   |   Register

Join Vivit
Contact Vivit
Become a Leader
Become a Sponsor
Community Search

Digital Transformation with HPE Cloud Management

Deliver Amazing Apps Fast in the Idea Economy: a DevOps Transformation

Virginia / Mid-Atlantic VIVIT Chapter Meeting

Chicago Chapter Webinar

Learn how HPE’s Mobile Solutions Revolutionize Synthetic Monitoring

LinkedInTwitterFacebookGoogle Plus

HPE Software Products: ITRC Systems Insight Manager Forum
Share |

Manage Racks information into HP SIM for DL ServersOpen in a New Window

Hello HP Expertise,

I have a big missing manageability gap for DL servers rack location management with HP SIM.

Is there a way to manage racks information for ProLiant DL servers?

At least I want to manually add server rack unit details for all rack servers.

Any advise would be appriciate. Thank you.


Can I still find version 7.3 (Linux) somewhereOpen in a New Window


Tried to upgrade old version of SIM (probably, 7.1) with version 7.5, but it says I first must upgrade to version 7.3.

Is it still available somewhere ? (didn't find).


Agentless Management - server discovered in SIM by serial number instead of server nameOpen in a New Window

I have been converting all our Gen8/9 servers over to agentless monitoring (from combination of SNMP and WBEM based host agents).  Its been working great - can't believe I did not convert over sooner.

However I have one problem server - when I discover the iLO, the associated server is discovered by its serial number in SIM instead by its server name and it comes in with a status message of "Monitoring of the system is suspended indefinitely." with a gray "/" icon for the status icon instead of a green check mark.

  • I am using the same discovery job as all the other iLOs
  • I have confirmed the iLO and server are both in DNS correctly
  • I have confirmed no firewall issues
  • The AMS service is installed on the server (latest version)
  • The iLO is NOT the latest firmware, but many other servers have same or older firmware, and they worked fine.
  • I have rebooted the server and restarted the iLO
  • I am running HP SIM 7.5 but not the most recent hotfixes.  But again, other servers similar to this one worked fine.
  • I have confirmed the SNMP and WBEM legacy agents have been removed

Any suggestions?




HPE System ManagementHomepageOpen in a New Window

I can not locate this new download veriosn ( 7.5.5.-6) for HP-UX systems.

I only see it for Windows and LINUX


Error import MiB in HP SIMOpen in a New Window

I import the package from STORAGETEK Library SL500 (STREAMLINE-TAPE-LIBRARY-MIB.txt)

C:\Program Files\HP\Systems Insight Manager\mibs>mcompile SL500.mib

HP Systems Insight Manager Mib Compiler, Version
Copyright (c) 2003-2006 Hewlett Packard Corporation

Compiling SL500.mib

Line: 236: Error defining registration: Invalid parent label or subid
Mib compilation failed.

I understand that the error in the file.

The file was exported from the library SL500.

The question is how to fix or where to find the correct MIB?

Thanks for any help.


HP SMH - CVE 2016-2017Open in a New Window


As a result of a Security Audit we found that HP SMH is vulnerable to CVE 2016-2017.

As there is no mention of this breach in Hp SMH (lastest version we found and installed) and the corrective did not mention it

Is there a way to correct it ? is it possible to upgrade the openssl library installed with HP-SMH ?


Thanks for your help,

Best regards



SIM - OMU IntegrationOpen in a New Window

Hello Support,

I am working on SIM 7.5 and i need to integrate it with OMU 8.x.

So i have downloaded HP Insight Integration for HP OperationsManager package (version 3.30) but i have noticed as prerequisites that it does not support SIM 7.5 version.

Please can you confirm it? Or is there any HF that cover this integration version as well?

Does 3.30 integration package is the latest available version about it?





Insight Manager 7.5.0 discovery faultsOpen in a New Window

Hi folks,

I'm currently building a new HP Insight Manager for our Managed Environment where many different customer IT environments are connected with. 

I have run the first time wizard and configured a couple of servers within the autodiscover window.

Unfortunately on every server I get a couple of errors. I have read many articles and topics on this forum but am lost in all information. Can someone please help me out?

Major: The system cannot be identified properly for HP SIM to manage;
unable to get one or more of the following: model, serial number or
unique identifier (UUID). For management processors, verify the
system is running the latest firmware. For Linux based operating
systems, you must have dmidecode installed, enable the
PermitRootLogin and PasswordAuthentication in sshd, and use root
credential. For HP-UX, verify the sign-in credential. For
Windows, check if WMIMapper is configured correctly on the CMS and
verify the sign-in credential.

Normal: Identification status is only available for servers, workstations,
or desktops, where monitoring is enabled. <-- is this one caused by the one above?

Minor: Identification cannot get computer system hardware data from the
WBEM / WMI providers.

Hope to hear from you.


More Questions regarding Agentless ManagementOpen in a New Window

I have some questions regarding AMS - per this thread "/t5/Systems-Insight-Manager-Forum/Data-collection-found-no-data/td-p/6896282" - but I figured I would start a new one.

1) In the iLO there is still a link/reference to the SMH on the server.  However, Andrew in the above post mentioned removing the SHM when you use the AMS.  Is that correct?  If so, why would the iLO still have a reference to SMH in it?

2) After removing the WBEM Agents (or SMNP Agents), the SMH, and the VCAgent from the server and installing the AMS agent, I still have these installed on the server:

  • HP Insight Diagnostics
  • iLO Online Config Utility (I believe this is still OK - but adding it to the list just in case)
  • Smart Storage Administrator
  • Smart Storage Administrator CLI
  • Smart Storage Diagnostics and SmartSSD Wear Gauge Utility
  • Integrated Log Viewer

Do any of these alse need to be removed?  For example are any of these rendered useless by the removal of the WBEM, SNMP and/or SHM and hence are no longer needed?




HP SIM 7.5.0 and SNMPv3Open in a New Window

Hi all,

I am having a few issues with HP SIM 7.5.0 and SNMPv3, a security requirement has forced us to update all CI's on the network to use SNMPv3 rather than SNMPv2.

I am currently testing SNMPv3 on an Onboard Administrator of an enclosure, I am able to snmpwalk to the CI with the credentials but HP SIM will not discover it.

I have created the user on the OA with the following settings (credentials omitted):

  • Username: admin
  • Authentication: SHA1
  • Password: password
  • Security authNoPriv
  • Access: read/write

I have also added the SNMP Alert (trap) destinations to point to my SIM server with the specified user above:

admin - 0x8000000b0453474836303559504852

At this point I am able to walk to the CI using Paessler's SNMP Tester and snmpwalk.exe, however SIM will not discover the CI even though I have entered the same credentials in the global credentials interface.

* Checking for SNMP protocol support on system...
Normal: The system did not respond to SNMP. Verify security settings and
community strings in Options->Security->Credentials->System
* Checking for SNMPv3 protocol support on system...
Normal: The system did not respond to SNMPv3. Verify security settings and
v3 credentials in Options->Security->Credentials->System

Does anyone know what I am doing wrong, any help appreciated... I've been at it for hours, thanks!



Data collection found no dataOpen in a New Window

I just installed SIM 7.5, I have all of my servers updated with the most recent WBEM, SMH, agentless management.  SMH is configured to use WBEM.  I've confirmed a test WBEM notifications gets pushed to SIM (and emailed if appropriate)... but on most of my servers under events every night when data collection runs I get "Data collection found no data":

"The data collection task could not find any data to collect.  the target system may not have been running any supported instrumentation protocol, such as SNMP, WBEM or DMI."

If I look at the task itself i see:

"The Central Management System (CMS) cannot communicate with the
CIMOM locally installed on the managed system using the WBEM
protocol, Identification will try to identify Windows systems using
the WMI Mapper as proxy; for Linux and HP-UX systems, check
credentials by going to Options->Security->Credentials->System
Credentials. For Linux systems also check if the HP WBEM provider
is installed. "

Firewall is disabled on that machine as well.  Credentials are correct and that user has administrator priv on that machine.

Any thoughts?


VCRM unable to download VCRM_VERIFICATION.txt file, only 500 bytes servedOpen in a New Window

When trying to update VCRM 7.5.1, I am getting the following errors:

Error: unable to connect.
Unknown error: 12057
Invalid HTTP status 403 trying to read file remote file C:\Windows\TEMP\wh8F95.tmp.
Error downloading remote file to local file C:\Windows\TEMP\wh8F95.tmp

This occurs whether direct across the internet, or via Proxy.

From the look of the file saved in the TEMP folder, only 500 bytes of VCRM_VERIFICATION.txt are being served then the file truncates.

I have tried restarting VCRM and used multiple internet links and from different physical locations in the UK. All result in the same.


How to force ilo to report an incident using the server shortname instead of ilo shortname ?Open in a New Window


I got ilo incidents reported sometimes with the ilo card shortname sometimes with the server name
Any idea how to force the incident to be reported with the server shortname ?

Thx !!!


HPSIM : How to create a custom view to control IRS Ilo4 setup (Embedded Remote Support = Aggregate)Open in a New Window


I m using both HP Insight Manager and IRS

We had an issue this summer and IRS application crashed. While restarting it, a lot of Gen8 / Gen9 equipment with ilo4 card reported a message :

Event Details: (SNMP) iLO to Insight Remote Support communication failure (9020)


I would like HPSIM to help me sort the Ilo4 / Server with IRS setup correctly working from the one with a problem

The key exist, it is : 

Product Desciption \ 
Embedded Remote Support = Aggregate


But i do not finfd a way to setupo a cutom view in HPSIM 7.5 with it

Any idea ?


Unable to upgrade Ilo4 firmware using HPSIM 7.5 April updateOpen in a New Window



When i try to upgrade my ilo4 board firmware, HPSUM hung when i try to deploy multiple firware or give me this message when i try to upgrade only one : 


// HP Smart Update Manager for Node Started: Wed Aug 31 2016 10:52:37
// HPSUM Version: 7.5.2."2".29645M.x64
Inventory started
Inventory completed

Analysis started
Analysis completed

Analysis started
Analysis completed

Node is up to date, no updates were needed or nothing was installed before exiting.

// Exit Code for Node 3
// HP Smart Update Manager for Node Finished Wed Aug 31 2016 10:53:20


 the target is using firmware 1.5 ...

I tried a manual upgrade after that to 2.42 with no issue

pb, i got 460 ilo4 to upgrade :(


HP SIM Systems Insight Manager 7.5.0 - WindowsOpen in a New Window


I deployed a SIM 7.5 and everything was OK but two days after I had a trouble with my conectivity. after that 90 servers show as critical "Management Processor status" in the cathegory all servers. and in Health state show as critical in All Management Processors.

How can I update the status of "Management Processor status" and "Health state".
I validated the status of my servers and are OK.



Problem getting SNMPV3 traps from DataDomain DD880Open in a New Window

I'm having difficulty recieving SNMP traps from the DatasDomain DD880 to the HP-SIM CMS Server.  HP-SIM Version is V7.5.


So far I have configured all the SNMPv3 usernames and passphases on the Data Domain and HP-SIM for the system.  I have downloaded the DataDomain MIB directly from the DataDomain.  I ran mcompile and mxmib to addf the MIB to HP-SIM.  I have configured a Manasged System Type for the DD880 using the MIB I downloaded.  I even sent as far as doing what one post suggested in setting the Java SNMP Recioever to be true in glbalsettings.prop. When I discover the DataDomain it identifies it successfully with no errors.


After all of this I test the triggering of an event by removing the power cord from one of the redundant power supplies.  It triggers an email to the list of email reciepeints on the DataDomain but nothing to HP-SIM.


Can someone please tell me what I am doing wrong?





SNMP Trap forward - Port Number change from 162 to other portsOpen in a New Window

We want to forward the snmp traps to another system but looks like it can only forward the traps to 162 default 

Is there anyway to change the default to custom  like 1602?


HPE SIMOpen in a New Window

I have been trying to locate information on HPE road-map position on SIM (systems insight manager) .  Is there an "offical" End of Life for this product.  Would like to move to OneView and retire SIM.  Need offical EOL notice.


7.5 Post upgrade issueOpen in a New Window

Greetings All,

I recently upgraded from 7.3 -> 7.5. Everyting looked OK until I attempted to add (discover) an additional device. I'm getting a "There was a problem with your request, please try again later" message. After some google research, it looked like the April hotfix might solve the problem. That's been installed but the issue remains. All other functionality appears to be working fine. I did see an article about missing Java packages but it seems a bit of a hack, IMHO.

Anyone run into this?



Sign In

Forgot your password?

Haven't registered yet?

Vivit Blog