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|HPE Software Products: ITRC Server Mgmt (Insight Manager 7) Forum|
My HPE SIM shows my Proliant DL 380 G6 Server only as "unknow"
When I try to send a test trap, the agent via control panel gives me following error message:
All HP Agent Services are running.
System Management Homepage is installed.
Re-Install did not solve the problem.
Are there any logs i could check?
OS: Windows 2008 R2 SP1
Agent Version: 10.60
1) The SANs drive disks are not showing up or reporting to CIM when they go bad
2) The servers show up in CIM as failed - Mass Storage is red -Under Storage System Information for the controllers it shows "no agent".
All the management agents are active (including fibre array info) - so what agent are they referring to? Steam agent is running on one cluster per every storage frame.
Hello everyone. I hope I don't get in trouble for posting this but if any of you out there need help implementing SIM/IRSA/Insight Online, my company can help you. I'm former HP. Here's my company contact info:
HS Software Consulting
On all of our Netware servers, I can't clear the IML log via the web interface, so I file and clear it via the cpqiml.nlm interface. That's all fine except for one server, which won't allow me to authenticate to do the clear (as my "admin.treename" user or as my own user which has rights to the whole tree).
Two possible solutions, as I see it:
- find out where the IML is and clear it some other way (so far I've not been able to figure out where that data is stored)
- fix cpqiml.nlm so it authenticates properly
Any advice on either would be greatly appreciated!
New servers running Win 2003 server. I checked the SNMP settings and all is correct.
It is difficult to reboot server because uptime is god here. Has anyone seen this before and what suggestions would you have to find out what is going on. Would hate to just trust insight manager and one day find out that we had faulty hardware. Both disks we used were proved to be working on other servers.
Any ideas would be gratefully considered
just for every one to find
I was looking at the some of the servers that are down in insight manager, and wondering why since these servers have been repaired... iml acknologed that the servers are still showing down?
I've looked at the status polling and I thought that this wouldn't be necessary since the server should send a trap notification saying it was fixed correct?
here's what I have to do every day
- run hardware status polling on all equipment with a status (red orange yellow) to get the "real" status of the equipment.
could someone please let me know what I've got to do to get insight manager to acknologe the "i'm fixed" trap messages?
if we get an Alarm in insight (also email or sms) the Event type is now for example: "Trap cpqMeRisingAlarmExtendet".
Before it was someting like: Critical Rising Threshold Passed (10007): Insight Alert.
How can we change back?
Is there an insight manager version that can be installed without installing SP on 2003srv ?
I have an old install of Insight Manager 7 SP2 on a win2k3 server. The previous admin mapped a domain admin account to IM, but the password related to this account was changed a couple of times since then. All Insight related services are set to use the Local System account and are all started successfully. Now it seems that using any combinations of username / password / domain (previous and current passwords and with or without the domain) on the https Insight Manager login page brings a login failure each time. I've gone all the way to try pretty much each domain accounts, hoping that another one would be allowed access.
Anyone knows an easy way to reset the whole thing without having to reinstall / upgrade ? I've took a look at some posts related to login issues, without luck. I want to be able to look at the console, before upgrading to SIM.
Any feedback or help would be appreciated,
We have one machine that runs the STEAM service in our cluster to catch any broadcast message from our HSG80's. This machine running the STEAM serveice is configured to catch these messages and report them to Insight Manager whereby the storage appears under the devices 'Mass Storage' information as 'RAID Storage Subsystem 1/RAID Storage Subsystem 2' (two array cabinets controlled via two HSG controllers each!).
The problem I see is that Insight Manager reports this information incorrectly (storage subsystem 1 is shown as storage subsystem 2 and vice versa). Selecting to view the storage subsystem information display the information box with the serials of the HSG controllers (this information is incorrect and out of date - we replaced a HSG 6 months ago and it's serial is still shown in this dialogue even though physical an new HSG with a different serial is present).
However opening the Storage Window to view the attached disks shows the information for the other array!
Looking for any way to make a forced update of this information to display correctly!
Need help on this matter.
We have 3 servers using Compaq Proliant DL580G1 and the server is installed with Compaq Insight Manager version 7.1.
These servers also have HIDS, ISS Realsecure 7.0 installed.
Lately, these 3 servers are generating tons of false alerts and ISS support indicate to upgrade the CIM as in https://iss.custhelp.com/cgi-bin/iss.cfg/php/enduser/std_adp.php?p_sid=D85AdKlh&p_lva=&p_faqid=1787 but the CIM is already in version 7.1.
Does anybody have similar problem encountered and resolved?
Hope to hear from you.
Any problems or issues going straight from 6.30 server agent to 7.70 server agent?