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HPE Software Products: Project and Portfolio Management Support and News Forum
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PPM Mobile appOpen in a New Window

Hello All,

Need some help/guidance on mobile application for PPM.

1) Does anyone worked or used HP PPM Mobile app? I would like to know how it works. Is any web services used?

Please provide more details on functionality or configuration documentation.

2) If there were any errors occurs while using mobile application, does these errors will be stored in database table or will be stored in any log file.





End Of Life Alert Archives - A Placeholder post with link to old ALERTOpen in a New Window

A Placeholder post with link to old ALERT

ALERT: SAP BusinessObjects Enterprise (BOE) v3.1 End of Support – Dec 31st, 2015

ALERT: PPM 9.1x End of Committed Support (EoS) notice – October 31, 2015



it is possible show the request notes in a result search?Open in a New Window

Hi all.

I need that the user may choose show the notes section in a search.

It should be possible choose the notes section how a field in the available columns section in the Search.


It is possible?


Thanks in advance.




One particular request type not opening from workbenchOpen in a New Window


In our TEST and DEV environments for PPM v9.31, all Request Types are able to be opened from the workbench for editing except one.  When you click the request type to open, or select it and choose "Edit" nothing happens, not even an error message, so we have nothing to go on.  Nothing shows up in the serverLog, either.  Is there a way to trace what is hapening to have some idea of what might be occurring?  Thanks!


Project CreationOpen in a New Window


I''ve Created the New project type and while  create a new project it showing error.could you please suggest me.

Please find the attached screen short.






Update the Project ForecastOpen in a New Window


I am trying to figure out how to update the forecast of our projects. Our current set up is we are calculating the forecasted labor cost from the staffing profile and entering the actuals manually as an added cost line in the financial summary.

What I would like is the forecast to be based on the manual actuals entered up until the present day and the forecasted budget from the staffing profile after that for the rest of the year. Is this possible?

Thanks in advance! 


Request Type Layout ColumnsOpen in a New Window

Is anyone aware of a way to provide for more than three (3) columns in a Request Type layout, other than through the use of a Table Component field?


Java Portlet Develop and Import DocumentationOpen in a New Window

Hi People


Could someone help me with a guide on how develop and deploy a custom Java portlets?

My PPM version is 9.32 and im getting an error:

Could not parse portlet.xml stream




New version of PPMOpen in a New Window

When is the new version of PPM scheduled for GA release? 


Resource monthly actuals by projectsOpen in a New Window


I'm creating a portlet to display resource monthly actuals by projects. E.g. a resource A submited 80 hours for a project XYZ, and 40 hours for project WUV in the month of August 2016. I need to display his actuals by month by projects. In the database I can only find actuals by time periods, but not by dates. I need all the actuals he submitted between Aug 1 and Aug 31. How should I achieve this? Is there any ootb table/function to get this info? If not, has anyone created any custom function for this? Thank you!


Program TokenOpen in a New Window

Hi All,

I have a Program Director field in my program via a User Data.

What I would like to do now is to give view access to this program director to all the Project issues of a project associated to this program.


Do you have any idea on what the custom token is?






What happens to forecasts and actuals if resource is moved from one pool to anotherOpen in a New Window


We are using PPM 9.31 and Windows server.

We have 2 questions on Resource Management as below.

Can anyone please advise on solution.

1. If a resource is in a resource pool and allocated to a project/staffing profile request.

If the resource is now moved to a new resource pool (and removed from the old)…what happens?

Does the PM now have to recreate the request to the new resource manager for the new pool.
What happens to the previous forecasts and actuals for the resource on that project.

2. With Parent and Child pools

Pool A-> Pool A.1
Pool A-> Pool A.2
Pool A-> Pool A.3

Pool A.1-> Pool A.1.1
Pool A.1-> Pool A.1.2
Pool A.1-> Pool A.1.3

How can we report on utilization of resources for Pool A (parent pool to incorporate all resources)

Can anyone please advise on solution.

Best Regards,


Blog Post for the Next Version of PPMOpen in a New Window

The next version of PPM is due for release soon. A blog post from a partner that was able to do some beta testing shares thoughts on the updates here

Note: The area for PPM blog posts has changed to the "All About the Apps" blog area.


importing from xml to staffing profile 9.0Open in a New Window

I am trying to figure out how to import from an excel file into a PPM staffing profile.  It looks like it can be done, but is there a template to follow to use the Open - Demand Management - Import request from XML?


Current versions of PPM and Object Migrator fo AIX?Open in a New Window

Currently running PPM version 9.14 from AIX 6 server and some old version of Object Migrator.  Pretty sure we are still on some kind of support. 

Our primary use of PPM is the workflow processing for file migrations and the hooks into Object Migrator for Oracle R11 and R12 AOL object migration.

What are the current (non-beta) versions of PPM and Object Migrator.


Dave Benson


Use Cases/case studies for HP PPM in the Non-IT areaOpen in a New Window

Hello All,

Can you share the Use Cases/case studies for HP PPM implementation in the Non-IT area. Any document/presentation for PPM implementation for Non IT area will be really helpful.

Thanks in advance!

Best regards,



Restricting users from entering time against proposalsOpen in a New Window


Does anyone have any ideas on how to restrict users from entering time against a closed proposal. We are using ppm 9.32. Wanted to know whether any settings within PPM needs to be changed.






Change work plan default viewOpen in a New Window


Is there a way to change the work plan default view from Quick View to Schedule view in 9.3x? I know once the plan is changed, per project, the view will stay on the select preference, but I would like to change it to the schedule view for the first time you open a project.



PPM 930 - Notification triggered by workflow step not sent to all recipientsOpen in a New Window


We have defined notification for a specific workflow step. if eligible, the step will send out notifications to 2 security groups. However, notification history report shows that notifications were not always sent to all recipients in the security groups, and also the recipients list is not stable.

The security groups were not changed. However, we saw different notification recipients, for example, for some requests, notification was sent to A,B, for some requests using the same workflow, notification was sent to A,B,C.

Does anyone have any idea how to debug this issue? Thank you for your time reading this thread.




An Unhandled Exception occurs while sending mail java.lang.NullPointerExceptionOpen in a New Window


We recently upgraded to PPM 9.32 from PPM 9.22 version and we have been experiencing a strange issue because of which PPM instance is going down every 24-48 hours and the whole serverLog.txt files are filled with errors like below.


ERROR :ppmLightServiceListenerContainer-1:( PDT: An Unhandled Exception occurs while sending mail
at com.kintana.core.server.EmailNotificationAgent.sendEmailImmediateOnly(
at com.kintana.core.server.EmailNotificationAgent.runService(
at com.mercury.itg.core.jms.service.impl.GenericServiceMessageHandler.handleMessage(
at sun.reflect.GeneratedMethodAccessor263.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(
at com.mercury.itg.core.monitor.impl.BackgroundServiceMonitorAspect.monitorService(
at sun.reflect.GeneratedMethodAccessor262.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethodWithGivenArgs(
at org.springframework.aop.aspectj.AbstractAspectJAdvice.invokeAdviceMethod(
at org.springframework.aop.aspectj.AspectJAroundAdvice.invoke(
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(
at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(
at com.sun.proxy.$Proxy140.handleMessage(Unknown Source)
at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerImpl.onServiceMessage(
at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerImpl.onMessage(
at sun.reflect.GeneratedMethodAccessor259.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(
at com.sun.proxy.$Proxy142.onMessage(Unknown Source)
at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(
at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(
at org.springframework.jms.listener.AbstractMessageListenerContainer.doExecuteListener(
at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.doReceiveAndExecute(
at org.springframework.jms.listener.AbstractPollingMessageListenerContainer.receiveAndExecute(
at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerContainer.access$2000(
at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerContainer$AsyncMessageListenerInvoker.invokeListener(
at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerContainer$AsyncMessageListenerInvoker.executeOngoingLoop(
at com.mercury.itg.core.jms.service.impl.ServiceMessageListenerContainer$

I am not sure what is the root cause of this. I checked the Audit Services page and it seems that notification service is showing exceptions on every run.

Any idea what is the issue?

Thanks and Regards,

Abhishek Kumar

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