- About Vivit
- LUGs & SIGs
- Vivit Blogs
- News & Events
- Knowledge Base
|HPE Software Products: Server Automation|
WIthin the past month we have had a number of WIndows 2008 servers where bs_software fails with:
Registering full software inventory information...
Traceback (most recent call last):
File ".\bs_software.py", line 693, in blockingmainThread
File ".\bs_software.py", line 671, in blockingmain
File ".\bs_software.py", line 640, in do_software
File ".\bs_software.py", line 126, in detect_packages
File ".\pkgs_handler.py", line 93, in installedHash
File ".\pkgs_handler.py", line 73, in _getInstalledHash
File ".\nt\nt_hotfix_handler.py", line 717, in installedList
File ".\nt\nt_hotfix_handler.py", line 688, in filterMbsa20ResultByInstalledOr
File ".\nt\nt_patch_lib.py", line 679, in invokeScanEngine
File ".\nt\nt_patch_lib.py", line 659, in invokeWUACom
File ".\nt\nt_patch_lib.py", line 1900, in writeScanResults
File ".\nt\nt_patch_lib.py", line 1719, in writeChild
File "C:\Program Files\Opsware\agent\lcpython15\lib\site-packages\win32com\cli
ent\dynamic.py", line 511, in __getattr__
ret = self._oleobj_.Invoke(retEntry.dispid,0,invoke_type,1)
com_error: (-2147352567, 'Exception occurred.', (0, None, None, None, 0, -214702
Some of things we have tried are:
- Verified that there is more than enough RAM and disk space
- Uninstalled and re-installed the SA agent (version 65.0.72308.0)
- removed wsusscn2.cab. (Running bs_software recreated it)
- stop/start Windows Update Agent
- followed the steps in https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components
Any suggestions as to what else we can try?
(We already have a case open with Support)
Is it possible monitoring AIX VIO Server by using sitescope?
And about IBM Hardware Management Console, is it also possible?
Both of them can be accesed by ssh; I think is posibble. Did somebody try to configure this solution?
Thanks in advance!
I have what I think is a simple question, but I have not been able to find a straight answer. In previous versions of HP SA, we were given the option to perform a remote install with an SA supplied database. I am attempting to install 10.5x , and in the instructions I do not see an option for a remote install with an SA supplied database. I only see an option for a remote install with a non-SA supplied database. I would like to know if the remote install with an SA supplied database feature has been removed?
How can we get version details of Satellite and Slice.
We need to document before and after upgrade versions.
I want to pull a report of the installed application on Managed Server using HP SA. Please help.
Thanks & Regards
ERROR: spin.notFoundInDatabase - No mid submitted and no Server found by chassis info.
I am trying to run a batch script on a windows server. The script takes an input of values separated by semicolon and when I run it only the first values is being considered. Came to know that ';' is a key character used by HPSA. So my question is how do we escape the character when passing parameters to a script?
I am not if this is the forum, but here it goes.
I am using the HPTOOLKIT 10.10 to automate some tasks via Legacy PXE Server. Works fine. (CentOS 7, PXELINUX)
I am trying to port this to uEFI PXE. I have uEFI PXE up and running for other applications, just can't figure how to make the ToolKit work.. I have tried many different options. But it seems that the initrd.img does not support the uEFI.
Any ideas, is this supported / will it be in the future?
I'm looking for a query to list usergroup and the list of device groups the usergroup has permissions.
Server Automation is hosting an Online Expert Day on April 27th, 2017! Mark this on your calendars!
If you are a customer with a support contract, then we would like to invite you to join us Server Automation Support Customer Forum on April 27th when Eproduct Experts will be online for 19 hours to answer any questions regarding:
Any SA topic of interest.
Event start time: April 27, 2017 03:00 AM EDT, April 27, 2017 12:00 AM PDT, April 27, 2017 07:00 AM GMT
Event end time: April 27, 2017 8:00 PM EDT, April 27, 2017 05:00 PM PDT, April 28, 2017 12:00 AM GMT
What is an Online Expert Day?
Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions. Online Expert Days give you a chance to talk directly with the HPE Experts!
How does the Online Expert Day event work?
HPE Experts will be online for 19 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies". An online conversation will be born!
To participate, you do need access to the Server Automation Support Customer Forum if you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.
To check this please do the following:
If you have a valid support contract and are still experiencing issues, please send an email to email@example.com.
For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.
For upcoming Online Expert Days, please bookmark the HPE Software Online Support Services - Forum events page.
If you have questions regarding the Online Expert Day event, please reply to this message.
We look forward to your attendance and your questions!
I'm trying to call this fuction and can't find reference to the valid values for "operation", I checked and tried the operations constant with no results. Any one experience with this?
Any help appreciated
I am facing an issue that two satellites are running with same Facility and relam, looks like some one has over written the agent, i have attached the screenshot, can you please help me to fix this issue.
Tried installing the agent in satellite but it same some services will be changed, hence need some experts advice on this.
We have failed about 1k devices with SA agent’s upgrade, when I checked the job history for some reason the jagent upgrade job was failed and again tried running agent upgrade job, we get the job status as skipped with error "Previous staging command still active". I raised a support case and their suggestion is to install it manually, but somehow I am not able to accept their suggestion.
Steps taken from side.
Restarted the Managed agent service.
Restarted opsware-sas service.
I see the agent was downloded to Managed server under "/var/opt/opsware/agent/agent_upgrade_download"
Could some please help me on this.
I am trying to install the silce compoent , but i get the following error;
entry for truth already exists in /var/opt/oracle/tnsnames.ora
Verify local spin: INSTALLED
[Mar-07-2017 18:51:24] Component installation script encountered an error (exit status 1)
For more details, please see the following file:
Local log file: /var/tmp/HPSA_INSTALLER/logfiles/install_slice_error/nstall-slice-2017-03-07.18:47:59.verbose.log
current stage of HP SA installation
Components to be Installed
Enter one of the following directives
can We upload only .exe and .CAB files into HPSA patch library, if so... I cant download .CAB n .EXE
can We upload only .exe and .CAB files into HPSA patch library, if so... I cant download .CAB n .EXE. I can download only .MSU files.
How to upload .MSU files?? into HPSA library
I have a number of Windows patch policies with patches that have not yet been imported into SA.
In SA 10.23, I could attach the policies to a server, then in the server view of "Patches with Policies and Exceptions" I could then select all of the un-imported patches and do a "Import from vendor" for all of them.
In SA 10.51, it does not list all of the patches in the view (I opened a case for that).
Is there another method for importing patches in large quantity? With the caveat being that I only want to import the ones that are used in a policy.
It really would have made sense to have that functionality from inside of the Patch policy!
I was trying to use the default path (telnet), and it didn't work.. I right click the server > Open with > Remote Terminal > it returned an error about the network.
I tried to run a test from the options, and it returned an error about telnet not being a valid command (although locally the telnet client is working).
I changed the path to "C:\\Program Files\\putty\\putty.exe" -telnet %h %p as per some of the solutions here, and now opening it with Remote Terminal temporarily opens up a PuTTY window which then closes straight away.
I run the test from the options and it returns "Test Connection Succeeded!" also.
Anyone have any ideas?
Let us say, if I have a server that it attached to 10 software policies. How do I found out when (timestamp) each of those policies got attached (and remediated)?
This may be a silly question, but I am unable to find any information in pytwist documentation!
Can't get the same from java Gui as well. Any thoughts? Thanks in advance.
I have installed new satellite server today and when i checked Administration---> gateway i can the newly added facility.
I am not able to see the same server under Devices-->All managed server.
I have checked the installation log file and i could not find any errors. Also verified all the required ports are opened and the service starts with out any issues.
Can you please suggest some steps to fix the same.