HPE Software Products: Server Automation
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Server Automation Manual installation guideOpen in a New Window

Hi Experts, 

I need to install Server Automation 10.50. i was going through HP guide but its bit confusing.

Does anyone have Manual guide or document for this.

Please help in this.

Any help will be highly appreciated.


Opsware-agent packageOpen in a New Window


We have installed Server Automation 10.20 in our enviroment, but in the Library - Packages- Windows.... we can't find opsware-agent-xxxx.exe. Is there something wrong with the installation or we miss something ?

Thank you


Server Automation Reassemble error in 10.0 trial versionOpen in a New Window

Hi Experts,

I downloaded 3 disk files of trial version Server Automation Trial version and while trying to reassemble them i'm getting beow error . Please help me in this.

Any help will be highly appreciated.error.png



prequities checker for Server AutomationOpen in a New Window

Hi Experts,

Please let me know, how to check prequities for server automation 10?

Any help will be highly appreciated.



server automation on linuxOpen in a New Window

Hi Experts,

Please let me know, can we install Server Automation on linux?

Any help will be highly appreciated.


Download Server automation trail for RHELOpen in a New Window

Hi Experts,

I need to download trail version of SA for RHEL. Plz provide link for that.

Any help will be highly appreciated.




CORE server downOpen in a New Window

Dear All,

Our core server is down, when i checked /etc/init.d/opsware-sas, it says no such file or directory. Could you please help me fix the issue.




Clone core HPSA 10.5 ?Open in a New Window

Thank you for taking the time to read this. 

In an effort to save time, I would like to clone an already functioning core HPSA 10.5. Then I would like to re IP this clone, will it work ? or do I need to change more settings ?


Sun os agent installation errorOpen in a New Window

Dear All,


I am having an issue installing the agent in sun os, i get the error below


Installation of <OPSWrpm> was successful.
Executing agent initial registration method
INFO: Startup of initial hardware registration at '04/27/17 11:47:17'
INFO: No crypto found, using bootstrap crypto.
TRACE: bootstrap crypto path: /var/opt/opsware/crypto/agent/bootstrap
TRACE: copy /var/opt/opsware/crypto/agent/bootstrap/agent.srv to /var/opt/opsware/crypto/agent/agent.srv
TRACE: flushing the certmaster cache
INFO: Successfully set FIPS from spin.
INFO: Checking with spin to see about clearing mid and/or crypto...
TRACE: check that '/etc/opt/opsware/agent/mid' exists: 0
INFO: no mid file was found at: '/etc/opt/opsware/agent/mid'. Assuming new install
TRACE: bootstrap crypto path: /var/opt/opsware/crypto/agent/bootstrap
TRACE: copy /var/opt/opsware/crypto/agent/bootstrap/agent.srv to /var/opt/opsware/crypto/agent/agent.srv
TRACE: flushing the certmaster cache
INFO: Initially registering hardware and operating system information...
Chassis ID: 8676428e
UUID: None
TRACE: Connecting to 'https://spin:1004/spinrpc.py'...
[FATAL] The agent has been unable to initially register hardware with server at 'https://spin:1004/spinrpc.py'. More error information regarding this failure may follow.
INFO: Encountered Fatal registration error, see errors above for possible cause
TRACE: Rolling back any mid/crypto file changes
ERROR: spin.genericDatabase - 'ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "LCREP.SA_IP_TO_NUMBER", line 54' during 'INSERT INTO interfaces (dvc_id, card_serial_num, circuit_id, interface_type, tx_bndwdth, cpu_speed, interface_duplex, slot, if_index, address_family, vci, interface_speed, collisions, connected_to_id, dram_mb, hw_addr, conflicting, if_alias, card_index, if_compnt_id, contained_by, configured_duplex, local_hostname, netmask, eff_beg_dt, vpi, enabled_flg, ip_address, admin_enabled_flg, eff_end_dt, rx_bndwdth, memory_quantity, primary_if, if_descriptor, configured_speed, use_dhcp, address_index, tran_id) VALUES (:p1, :p2, :p3, :p4, :p5, :p6, :p7, :p8, :p9, :p10, :p11, :p12, :p13, :p14, :p15, :p16, :p17, :p18, :p19, '1707180002', :p20, :p21, :p22, :p23, TO_DATE(:p24, 'DD-MON-YYYY HH24:MI:SS'), :p25, :p26, :p27, :p28, :p29, :p30, :p31, :p32, :p33, :p34, :p35, :p36, :p37)' with args '('483570002', None, None, 'ETHERNET', None, None, 'FULL', 'igb1:1', None, 'INET', None, '1000', None, None, None, '00:10:E0:76:42:8F', 'N', None, None, None, 'AUTO', None, None,
[ERROR] RunCommand('/opt/opsware/agent/bin/python "/opt/opsware/agent/pylibs/cog/agent_initial_registration.pyc" "/var/opt/opsware/crypto/agent/agent.srv"') exited with code 3
-----Unexpected Error-----
Traceback (most recent call last):
File "./bs_software.py", line 697, in blockingmainThread
File "./bs_software.py", line 675, in blockingmain
File "./bs_software.py", line 642, in do_software
File "./cmdline_method.py", line 97, in getmid
File "./platform_handler.py", line 118, in getMid
UnableToObtainMID: mid file was not found on host: ******************
[Errno 2] No such file or directory: '/etc/opt/opsware/agent/mid'


OS version on which i am installing the agent is 5.10 Generic_147147-26 sun4v sparc sun4v.

Turobleshooting done from my side.

ports 3001 and 1002 is opened.

Time is synced in the Managed server

Database is up and running

Tried with flag --force_new_device

verified that there is no chasis id in truth database.

Can you please sugggest what is casuing this issue.




Powershell scripted package is not working while deployed using HPSA toolOpen in a New Window

We are trying to deploy elastic search 2.3.2 package using HPSA tool in windows server 2012. The installation script is written using powershell. When I am trying to manually install the package using the scripts, it is working flawlessly. But when I am trying to deploy the package using HPSA tool, the logs are showing that the deployment is executed.But the installation bat file in the package is not getting executed and it is failing to install elastic search in machine. I tired changing different execution policy in machine, but it is not resolving the issue.

The code snippet will be somewhat like this

"Invoke -cmd 'Packagepath/bin/service.bat' Install "
"Invoke -cmd 'Packagepath/bin/service.bat' Start"

The above snippet should start elastic search as windows service.When I am doing it manually, it is getting created. But When I am deploying the package via HPSA, the software is not getting installed and there is no specific error in logs also.Please help me out , since many days of testing is getting delayed due to this


Server Automation (v.10.0)Open in a New Window

Хотим протестировать решение Server Automation (v.10.0). На Вашем сайте доступна триальная версия данного продукта, после отправки данных (предварительной регистрации). Скачиваем продукт и получаем 3 zip архива – при попытке распаковать которые вылезает ошибка:

1 zip архив - неожиданный конец данных

2 zip архив - не удалось открыть файл как архив

не является архивом

3 zip архив - не удалось открыть файл как архив

не является архивом

Проверка ХЭШ сумм разницы с значениями в файле readme не выдает. Никак не можем распаковать продукт.

Google Translated

We want to test the Server Automation solution (v.10.0). On your site a trial version of this product is available, after sending the data (preliminary registration). Download the product and get 3 zip archives - if you try to unzip the error: 1 zip archive - unexpected end of data 2 zip archive - could not open the file as an archive is not an archive 3 zip archive - could not open the file as an archive is not an archive Check HASH The sums of a difference with values in a file readme does not give out. We can not unpack the product.


SA 10.51 WIndows 2008 bs_software failingOpen in a New Window

WIthin the past month we have had a number of WIndows 2008 servers where bs_software fails with:

C:\Program Files\Opsware\agent\pylibs\cog>bs_software

Registering full software inventory information...

-----Unexpected Error-----

Traceback (most recent call last):

  File ".\bs_software.py", line 693, in blockingmainThread

  File ".\bs_software.py", line 671, in blockingmain

  File ".\bs_software.py", line 640, in do_software

  File ".\bs_software.py", line 126, in detect_packages

  File ".\pkgs_handler.py", line 93, in installedHash

  File ".\pkgs_handler.py", line 73, in _getInstalledHash

  File ".\nt\nt_hotfix_handler.py", line 717, in installedList

  File ".\nt\nt_hotfix_handler.py", line 688, in filterMbsa20ResultByInstalledOr


  File ".\nt\nt_patch_lib.py", line 679, in invokeScanEngine

  File ".\nt\nt_patch_lib.py", line 659, in invokeWUACom

  File ".\nt\nt_patch_lib.py", line 1900, in writeScanResults

  File ".\nt\nt_patch_lib.py", line 1719, in writeChild

  File "C:\Program Files\Opsware\agent\lcpython15\lib\site-packages\win32com\cli

ent\dynamic.py", line 511, in __getattr__

    ret = self._oleobj_.Invoke(retEntry.dispid,0,invoke_type,1)

com_error: (-2147352567, 'Exception occurred.', (0, None, None, None, 0, -214702

4882), None)


Some of things we have tried are:

- Verified that there is more than enough RAM and disk space

- Uninstalled and re-installed the SA agent (version 65.0.72308.0)

- removed wsusscn2.cab.  (Running bs_software recreated it)

- stop/start Windows Update Agent

- followed the steps in  https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components


Any suggestions as to what else we can try?

(We already have a case open with Support)


REDHAT patch dependenciesOpen in a New Window

Hi Team ,

HPSA can resolve dependencies from Redhat linux patching. I hot an error like in below screenshot.It would be appreciate for quick response.







Remote install with supplied SA Database ?Open in a New Window

I have what I think is a simple question, but I have not been able to find a straight answer. In previous versions of HP SA, we were given the option to perform a remote install with an SA supplied database. I am attempting to install 10.5x , and in the instructions I do not see an option for a remote install with an SA supplied database. I only see an option for a remote install with a non-SA supplied database. I would like to know if the remote install with an SA supplied database feature has been removed?


How to get Satellite version ?Open in a New Window

How can we get version details of Satellite and Slice.

We need to document before and after upgrade versions.



Get the list of installed applicationsOpen in a New Window

Hi Experts,


I want to pull a report of the installed application on Managed Server using HP SA. Please help.


Thanks & Regards


Getting Error While Installing HPSA Agent on the serverOpen in a New Window

ERROR: spin.notFoundInDatabase - No mid submitted and no Server found by chassis info.
[ERROR] RunCommand('""C:\Program Files\Opsware\agent\lcpython15\python.exe" "C:\Program Files\Opsware\agent\pylibs\cog\agent_initial_registration.pyc" "C:\Program Files\Common Files\Opsware\crypto\agent\agent.srv""') exited with code 3


Escaping semicolon in HPSA Script run parametersOpen in a New Window


I am trying to run a batch script on a windows server. The script takes an input of values separated by semicolon and when I run it only the first values is being considered. Came to know that ';' is a key character used by HPSA. So my question is how do we escape the character when passing parameters to a script?

Thank you.


hptoolkit uEFI PXE help needed.Open in a New Window

I am not if this is the forum, but here it goes.

I am using the HPTOOLKIT 10.10 to automate some tasks via Legacy PXE Server.  Works fine. (CentOS 7, PXELINUX)

I am trying to port this to uEFI PXE.   I have uEFI PXE up and running for other applications, just can't figure how to make the ToolKit work..  I have tried many different options.  But it seems that the initrd.img does not support the uEFI.

Any ideas, is this supported / will it be in the future?



query to list the usergroups and its device groups from databaseOpen in a New Window

Hi Experts,

I'm looking for a query to list usergroup and the list of device groups the usergroup has permissions.






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