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|HPE Software Products: Storage Essentials|
We have some switch and storage devices that out of support matrix, seems we have no way to extend SOM function to monitor such devices, am I right?
Can SOM revieve SNMP Trap from third part devices which out of discover scope? We tried but failed.
We have bulk devices to import and want to use HP OO to import the devices.
Could you please suggest API/WSDL for SOM.
Hello SOM Community,
for those of you who installed SOM 10.20 (Build 10.20.201) and put directly SOM 10.20 Patch1 (Build 10.20.223) on top,
Device Bundle for EMC VPLEX Arrays, Version 10.20.010
These Device bundles can now be downloaded from HP Live Network
A readme.txt how to install the Device Bundle is part of the downloadable Bundles.
I am trying to download the trial version of Storage Operations Manager but keep getting an Access Denied Error Message and it fails.
Is there a different link I can try?
While we discover the cisco switches, found the entry in logfile, not sure where is issue, could someone help me to understand.
WARNING We got an odd CIM Exception back from creating a config instance it had an id of CIM_ERR_ALREADY_EXISTS and a description of Discovery entry IP address refers to the same fabric as an existing discovery entry. Ignoring this discovery entry. and a tostring of CIM_ERR_ALREADY_EXISTS
We have installed an solution enabler for EMC storage (SMI-s) and tring to add the symmetrix VMX device using array as well as with IP address,i am getting the error the following error. someone please guide.
(localhost:5988) ? addsys
ArrayType (1=Clar, 2=Symm) : 2
Elements for Addresses
Hello SOM Community,
Here's some information that will help you if you have OBR 10.01 installed prior to performing the Post-Installation Steps for OBR.
When attempting to configure Storage Operations Manager (SOM) to obtain Dashboard Analytics from Operations Bridge Reporter (OBR), using the somdatatransfercertconfig.ovpl -shrdbconfig command an error is encountered.
Steps to reproduce the error and issue.
Install OBR 10.00 and the OBR 10.01 Patch. After that, do all of the OBR post-install configurations. and then try to run the somdatatransfercertconfig.ovpl -shrdbconfig command.
C:\Program Files (x86)\HP\HP BTO Software\bin>somdatatransfercertconfig.ovpl -shrdbconfig <IP Address> 5433 verticadba <passwd>
Configuring the SHR Database details...
args : 220.127.116.11 5433 verticadba <passwd>
With the installation of the OBR 10.01 Patch, the Post-Installation steps for the Vertica Database configuration are different. One significant change is that there is a Vertica User (verticausr) specified as well as the Vertica Administrator (verticadba) during the Vertica Database configuration step. The Vertica User, created during the OBR Post-Installation steps needs to be used instead of the Vertica Administrator with the somdatatransfercertconfig.ovpl -shrdbconfig command.
Please refer to the following knowledge document for more information and details.
KM02624620 - Storage Operations Manager command "somdatatransfercertconfig.ovpl -shrdbconfig" fails with "ERROR: Relation "md_fact_table" does not exist".
I hope that this information is helpful.
Good Luck with your SOM environments.
Hi SOM Community,
just a hint if the Discovery doesn't kick off and the log context might show old or no data (if logs rolled over) -
To verify the License Consumption/Capacity press in the SOM UI:
a) Help -> About Storage Operations Operations Manager Software -> Licensing Information
If the Consumption number is equal or higher than the Capacity number, a Discovery will fail without further notice (if the Instant-On License expired).
A word about Instant-On and License Extensions.
Recently many 'Proof of Concepts' (PoCs) with SOM have been started. Some of you might have already crossed the 60 Days for the
Feel free to ask if you have questions regarding this topic.
Hello SOM Community,
today I'd like to share some recent findings (left-overs) when un-installing SOM and attempting to re-install SOM on the same system with a different customized installation path.
The “Storage Operations Manager Embedded DB Manager” service was never deleted or removed as part
This issue appears to exist only on Windows. A Knowlege Document (KCS) has been published that will help resolving the issue, so that the installation to the new location will be successful.
More details at the steps how to clean the system can be found at
Best Regards and good luck with your SOM Environment
Hello SE/SOM Community,
if SE fails to capture Remote Replication information from 3Par Arrays you might have to adjust the 'replica_entity' policy setting in the 3Par CIM configuration.
The default policy setting is "replica_entity", which makes SE or SOM fail to capture Remote Replication information. In order to get this information into SE/SOM you will have to re-configure the CIM of the 3Par Array(s).
- connect to the 3Par cli (e.g. via SSH)
setcim -pol no_replica_entity
-Stop the CIM on the 3Par with the command
-Start the CIM on the 3Par with the command
-Wait for ~5 min and then run a GAED (Get All Element Details) in SE, or a Data Collection in SOM against the 3Par
The Remote Replication information should then be available in SE/SOM.
Note: These steps are mentioned in the SOM Userguide, but can't be found in the SE Documentation.
Hi SOM Community,
if you experience 'Authentication Failures' (Bad Credentials) when attempting to discover a Netapp Device in SOM, you might have to verify if TLS is turned on at the Netapp Device. If TLS is turned off, SOM will throw an 'Authentication Failure' or you will find 'BAD Credentials' in the SOM Log files.
To verify the Netapp settings:
-connect to the CLI of the Netapp (e.g. via SSH)
Now your Netapp Discovery should work.
Please let me know whether the user creation/modificatio/deletion details are stored in any log files of SOM.
I created one user account now with group mapping, but I have not seen this information in any logs.
And I see, a user account with "Global Operator" user group/role will have access to all topology objects, But this user is not able to login to SOM console.
I am observing slowness when I shift from one tab to another tab or view in SOM UI.
Is it required to change any java heap settgins or jboss memory settings to speedup the nodes loading process.
I have just 1000 nodes in my environment.
I need to understand difference between process of normal data collection and Performance data collection.
A normal data collection will run as per refresh interval varying 24 Hr to 72 hrs or more, but a performance data collection has to run way more frequestly to get proper matrics and to build representational graphs.
What processes are involved in Perf. Data collection and where logs are saved for this.
What is the reason that while starting/stopping somjboss returns somdbmgr running status repeatdly before completing action.
C:\Program Files (x86)\HP\HP BTO Software\nonOV\Postgres\bin>ovstop -c somjboss
As the max. limit for the number of Incidents visisble in SOM UI is 10,000
Is it possible to auto delete/archieve the older Incidents(Ex: 2 months old) ?
Moreover, Is it possible to supress the "Data Collection successful" Incident(which is Normal Priority) and are not required to log daily.
Is there any alternative available to discover Brocade switches ?
What BNA server Edition is required ? (Professional ,Professional Plus , Enterprise edition)
BNA enterprise edition is the licensed version and it will add an extra cost to your SOM Implementation plan.
Hello SOM Community,
Here's some important information in case you have OM/OMi within your environment and are using older versions of the Operations Agent (OA).
With SOM 10.20 it was made to be compatible with OA 12.x. The challenge is that this process updates the version of Perl that is used.
While SOM 10.20 works with OA 12.x without any problems. This is not the case with OA 11.x.
OA 11.x uses an older version of Perl. If OA 11.x exists on the SOM management server before SOM 10.20 is installed, it will break it. It has been seen to break certificate communications also.
We have been informed that the OA 12.x should be backwards compatible with the older OMi versions. This has not been confirmed yet.
I hope that this information is helpful and can help avoid some challenges within your environments.
Good luck with your SOM environments.
Could you please let me know whether SOM 10.20 integration is possible with uCMDB 10.22 ?
Also SOM 10.10 with uCMDB10.22 (I heard if ucmdb on CUP19 or 20 it is possbile)