HPE Storage Solutions Forum - Tape Libraries and Drives
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MSL2024Open in a New Window

Product Name: Tape library MSL 2024

Error 63 second slider failed

 

How do I resolve this ?

 

medium changerOpen in a New Window

Hi,

is there anything I need to configure for using tape library? Currently, I can see tape drives but not medium changer:

lsscsi -g
[0:0:0:0] disk HP LOGICAL VOLUME 6.64 /dev/sda /dev/sg1
[0:3:0:0] storage HP P410i 6.64 - /dev/sg0
[1:0:0:0] storage QUANTUM Scalar i500 5951 - /dev/sg2
[1:0:0:1] tape HP Ultrium 4-SCSI H46Z /dev/st0 /dev/sg3
[1:0:0:2] tape HP Ultrium 4-SCSI H46Z /dev/st1 /dev/sg4
[1:0:0:3] tape HP Ultrium 4-SCSI H46Z /dev/st2 /dev/sg5
[1:0:0:4] tape HP Ultrium 4-SCSI H46Z /dev/st3 /dev/sg6
[2:0:0:0] storage QUANTUM Scalar i500 5951 - /dev/sg7
[2:0:0:1] tape HP Ultrium 4-SCSI H46Z /dev/st4 /dev/sg8
[2:0:0:2] tape HP Ultrium 4-SCSI H46Z /dev/st5 /dev/sg9
[2:0:0:3] tape HP Ultrium 4-SCSI H46Z /dev/st6 /dev/sg10
[2:0:0:4] tape HP Ultrium 4-SCSI H46Z /dev/st7 /dev/sg11

 

From what I understood, /dev/sg2 and /dev/sg7 are mediumx but why it is showing as storage?

 

mtx status command fails:


mtx: Request Sense: Long Report=yes
mtx: Request Sense: Valid Residual=no
mtx: Request Sense: Error Code=70 (Current)
mtx: Request Sense: Sense Key=Illegal Request
mtx: Request Sense: FileMark=no
mtx: Request Sense: EOM=no
mtx: Request Sense: ILI=no
mtx: Request Sense: Additional Sense Code = 24
mtx: Request Sense: Additional Sense Qualifier = 00
mtx: Request Sense: Field in Error = 00
mtx: Request Sense: BPV=no
mtx: Request Sense: Error in CDB=yes
mtx: Request Sense: SKSV=yes
mtx: Request Sense: Field Pointer = 00 02
Mode sense (0x1A) for Page 0x1D failed
mtx: Request Sense: Long Report=yes
mtx: Request Sense: Valid Residual=no
mtx: Request Sense: Error Code=70 (Current)
mtx: Request Sense: Sense Key=Illegal Request
mtx: Request Sense: FileMark=no
mtx: Request Sense: EOM=no
mtx: Request Sense: ILI=no
mtx: Request Sense: Additional Sense Code = 20
mtx: Request Sense: Additional Sense Qualifier = 00
mtx: Request Sense: BPV=no
mtx: Request Sense: Error in CDB=no
mtx: Request Sense: SKSV=no
READ ELEMENT STATUS Command Failed

 

also, /proc/scsi/scsi shows quantum as raid instead of medium:

 

cat /proc/scsi/scsi
Attached devices:
Host: scsi0 Channel: 03 Id: 00 Lun: 00
Vendor: HP Model: P410i Rev: 6.64
Type: RAID ANSI SCSI revision: 05
Host: scsi0 Channel: 00 Id: 00 Lun: 00
Vendor: HP Model: LOGICAL VOLUME Rev: 6.64
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi1 Channel: 00 Id: 00 Lun: 00
Vendor: QUANTUM Model: Scalar i500 Rev: 5951
Type: RAID ANSI SCSI revision: 03
Host: scsi1 Channel: 00 Id: 00 Lun: 01
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi1 Channel: 00 Id: 00 Lun: 02
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi1 Channel: 00 Id: 00 Lun: 03
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi1 Channel: 00 Id: 00 Lun: 04
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi2 Channel: 00 Id: 00 Lun: 00
Vendor: QUANTUM Model: Scalar i500 Rev: 5951
Type: RAID ANSI SCSI revision: 03
Host: scsi2 Channel: 00 Id: 00 Lun: 01
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi2 Channel: 00 Id: 00 Lun: 02
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi2 Channel: 00 Id: 00 Lun: 03
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03
Host: scsi2 Channel: 00 Id: 00 Lun: 04
Vendor: HP Model: Ultrium 4-SCSI Rev: H46Z
Type: Sequential-Access ANSI SCSI revision: 03

 

LTO-7 LTFS Something is wrongOpen in a New Window

Hello,

My inventory:

HP Prolian ML350 G6

491191-B21 HP Smart Array P212/256 BBWC 1-ports Int/1-ports Ext PCIe x8 FIO SAS Controller

P9G74A HPE StoreEver LTO-7 Ultrium 15000 Tape drive

 

OS:

Centos7 x64

HPE Library and Tape Tools 4.24

HPE StoreOpen Standalone 3.2.0

 

Problem:

I had 2 x LTO-7 cartridges. I putted the first one in and formated to LTFS. Then mounted it and started to copy files. After some time it automaticaly unmounted and my partition got full because files where still coppying to /mnt directory. I tried to run LTFSCK but it returrned some errors I tried to reformat to LTFS but it failed, I tried to unformat it succeded, but formating to LTFS failed again, then I went to the server the orange led "Tape" was blinking which means something is wrong with the cartridge. I contacted the dealer and he sayd he will replace the cartridge.

I then putted the second cartridge inside, formated it to LTFS, mounted and started to copy 1.8TB files. After some time it automaticaly unmounted and my /mnt directory got full again. I deleted files from /mnt and mounted again the cartridge where were no errors it mounted succefully. I thought maybe index partition can't handle so big files and my copy is too big for one operation, so I started to copy folder by folder with smaller sizes. At first it was going ok but suddenly it became read-only and I could not copy any more files. I tried to run LTFSCK:

LTFS20035E Unable to lock device (Resource temporarily unavailable)
LTFS12012E Cannot open device: failed backend open call
LTFS16011E Cannot open device '/dev/sg4'

Then I tried to unmount the partition and mount it again:

[root@tape ~]# ltfs /mnt/lto7
38da LTFS14000I LTFS starting, HPE StoreOpen Standalone version 3.2.0, log level 2
38da LTFS14058I LTFS Format Specification version 2.2.0
38da LTFS14104I Launched by "ltfs /mnt/lto7"
38da LTFS14105I This binary is built for Linux (x86_64)
38da LTFS14106I GCC version is 4.4.4 20100726 (Red Hat 4.4.4-13)
38da LTFS17087I Kernel version: Linux version 3.10.0-514.26.2.el7.x86_64 (builder@kbuilder.dev.centos.org) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-11) (GCC) ) #1 SMP Tue Jul 4 15:04:05 UTC 2017 i386
38da LTFS17089I Distribution: CentOS Linux release 7.3.1611 (Core)
38da LTFS17089I Distribution: NAME="CentOS Linux"
38da LTFS17089I Distribution: CentOS Linux release 7.3.1611 (Core)
38da LTFS17089I Distribution: CentOS Linux release 7.3.1611 (Core)
38da LTFS14063I Sync type is "time", Sync time is 300 sec
38da LTFS17085I Plugin: Loading "ltotape" driver
38da LTFS17085I Plugin: Loading "unified" iosched
38da LTFS20013I Drive type is HP LTO7, serial number is
38da LTFS17160I Maximum device block size is 524288
38da LTFS11005I Mounting the volume
38da LTFS17302W Cannot retrieve attribute (Barcode=0x806)
38da LTFS11026I Performing a full medium consistency check
Entity: line 1: parser error : Document is empty
▒a_▒▒ɞ▒X|▒'?mH▒Y▒߬▒T▒▒l▒▒F
                         �▒42▒▒A!L1J▒▒▒▒/▒e[▒▒O▒▒▒f^▒×揀▒▒▒     ▒▒
^
38da LTFS17037E XML parser: failed to read from XML stream
38da LTFS17016E Cannot parse index direct from medium
38da LTFS11194W Cannot read index: failed to read and parse XML data (-1014)
38da LTFS11220E Medium check failed: extra blocks detected. Run ltfsck.
38da LTFS11027E Cannot mount volume: medium consistency check failed
38da LTFS14481I The Permanent write error bit is set in MAM
Entity: line 1: parser error : Document is empty
▒a_▒▒ɞ▒X|▒'?mH▒Y▒߬▒T▒▒l▒▒F
                         �▒42▒▒A!L1J▒▒▒▒/▒e[▒▒O▒▒▒f^▒×揀▒▒▒     ▒▒
^
38da LTFS17037E XML parser: failed to read from XML stream
38da LTFS17016E Cannot parse index direct from medium
38da LTFS11194W Cannot read index: failed to read and parse XML data (-1014)
38da LTFS17320I Mounting as read-only with the latest index (14) as permanent write error is set in MAM
38da LTFS20064E Locate failed (-1)
38da LTFS20076I Triggering drive diagnostic dump
38da LTFS20096I Diagnostic dump complete
38da LTFS12039E Cannot seek EOD: backend locate call failed (-1)
38da LTFS17083E Traverse(B): cannot locate to the last index position (b)
38da LTFS17079E Traverse: cannot find target generation 14
38da LTFS14482E Failed to find a valid index from either partition to do a read-only mount as PWE is set in MAM

I went to server and saw thet "Tape" led is blinking orange again.

What am I doing wrong?

Where can I find some logs?

 

Ask about tape and ltfsOpen in a New Window

 Hello everyone,

I have questions:

I use LTFS mount cartridge as a disk in Window, if cartridge is full, does tape will auto replace and mount a new cartridge  for me?

If I have  4Tb data and I copy spread on cartridges, how can I recovery 4Tb data from cartridges?

Thank you much.

 

HP ESL 322E ULTRIUM TAPE LIBRARY: REAR CABINET FAN FAILUREOpen in a New Window

Hi all,

Would anyone be able to tell me the location of the rear cabinet fan please?

I have looked through the manuals but have been unable to locate it. 

I have the following infomation from HPE parfer surfer, is this the offending item?

410653-001 Cabinet controller fan assembly - Contains dual fans with power cables and connectors

 

The error information after running the health check reads:

 

Cabinet Health

Name: Rear Cabinet Fan (RPM)

Type:                       fan speed

State:                       Critical

Name: Rear Cabinet Fan Status

Type:                     fanstatus

State:                     critical

 

Thank you in advance, any help would be greatly appreciated.

Kind regards,

Ashley Robinson. 

 

Data Backup Can't support more than 255 characters due to deep long tree pathOpen in a New Window

Respected to all,

one made server of microsoft enterprise 2016 R2 edition and setup rules active directories and group policy assigned to all organisation unit and domain and site etc. now create share folder for all to store and save data on server's attached storage like example harddisk, Tap drive, network attached storage etc. setup backup schedule like incremental , differencial , Daily, Full backup use of like symantac backup exce or other backup  software's utility. users has been stored data who have worked in storage. In corporate sector user create folders like tree type like long path in microsoft environment. so file or date can't open it and can't capy to another location like backup due long path like more than 255 characters deep path. 

Many users  has been faced this problem in own corporate sector due to long path error. 

Any body have solution to dignosis long path error in backup utility?

Thanking you,

With Regards

 

Too much delay in replacing Display Panel of my LaptopOpen in a New Window

I have HP Pavilion Notebook 14-AL176TX which is covered with ADP (HP Care pack serial number XVD3B56QSC97). It's display panel got damaged in an accident last month and I raised a ticket (Ticket # 5001639457) with HP on 19th July 2017. Since then 3 engineers have visited my place who have come with incompatible display panels and tried to replace the part. It has been a week since the last engineer visited and still there is no sign of the correct part reaching my home. I have not been able to work on my laptop for almost a month now. Service delayed is service denied. Please help!

 

Drivers for HP LTO-5 8705AOpen in a New Window

hello i need a drive for HP LTO-5 8705A for windows 7 x86

 https://img4.hostingpics.net/pics/9754885002.jpg

https://img4.hostingpics.net/pics/6784168802.png 

SCSI\SequentialHP______Ultrium_M8705A__Z511 
SCSI\SequentialHP______Ultrium_M8705A__ 
SCSI\SequentialHP______ 
SCSI\HP______Ultrium_M8705A__Z 
HP______Ultrium_M8705A__Z

 

StoreEver LTO-7 Ultrium 15000 SAS Internal Tape Drive Third party CompatibilityOpen in a New Window

Hi,

 

Dear We have Dell Servers with the below specification, and we are planning to buy "StoreEver LTO-7 Ultrium 15000 SAS Internal Tape Drives" to connect with Dell Servers

 

Existing Dell Server Specs:

 

Dell PowerEdge T430 Tower Chassis for Up to 8x 3.5" HDDs

Intel® Xeon® E5-2630 v4 - 2.20GHz/3.10 GHz, 25M Cache, 8.0GT/s QPI, HT, 10Core/20T (85W)

32GB RDIMM, 2400T/s, Dual Rank, x8 Data Width

4X Dell 2TB 7.2K RPM SATA 6Gbps 3.5in Hot-plug Hard Drive,13G, CusKit

PERC H330 Integrated RAID Controller

8x DVD+/-RW Drive SATA

Dual, Hot-plug, Redundant Power Supply 495W

Broadcom 5720 Quad Port 1Gb Network Card

Intel X550 Dual Port 10G Base-T Adapter, Full Height

iDRAC8 Express Integrated Dell Remote Access Controller, Express

 

 

So my question is that would i be able to get the HP Tape drives working with the above Dell Servers or do i need any changes related to the "PERC H330 Integrated RAID Controller"??? Actually my Vendor saying that this would work but i am confused as i didnt find any confirmation or denial over the Internet regarding this. Please reply. Thanks.

 

Backups getting failed due to error [90:182] Cannot append to medium (Details unknown.)Open in a New Window

Backups are getting failed with the error mentioned below. We have upgraded the library firmware from V5.10 to V5.20 based on HP recommendation. We tried replacing the one of the drive which caused this error. The drive was working fine for 24 hours, but now we are facing the same issue in the new drive. 

HP DataProtector software support CE has said it is hardware issue. We have enabled the drive based encryption from the HP DP tool end.

Once this error appears, the drive is marked in yellow fron DP GUI and the media used is marked as poor media.

My Environment 

Tape Library - HPE STOREEVER MSL 6480 

Library Firmware: 5.20

Drive Firmware : 25MW

Backup Tool - HP DataProtector 9.08 

Error: 

[Major] From: BMA@mediaserver02.xxx.xxxxx.com "HP:Ultrium 6-SCSI_13" Time: 7/6/2017 6:44:54 PM
[90:182] Cannot forward segment. (Details unknown.)

[Major] From: BMA@mediaserver02.xxx.xxxxx.com"HP:Ultrium 6-SCSI_13" Time: 7/6/2017 6:44:54 PM
[90:65] Tape4:0:2:0C
Cannot append to medium (Details unknown.)

[Critical] From: VBDA@prdomatai01..xxx.xxxxx.com "prdomatai01-bkp.xxx.xxxxx.com [\\?\Volume{6c021fc5-8ef9-11e5-80de-806e6f6e6963}\]" Time: 7/6/2017 6:44:55 PM
Received ABORT request from SM => aborting.

 

 

Need latest autoloader software for HP 1/8 LTO4 S-Buy Autoloader W/Rail KitOpen in a New Window

Hi,

I am new to HP Tape library and need help in getting the latest autoloader firmware download link for :  HP 1/8 LTO4 S-Buy Autoloader W/Rail Kit.

Our current version is 2.7 and need to upgrade it to the latest available.

Request help in this,.

 

Thanks,

 

LTO internal drive ,heat damage?Open in a New Window

Hi,

When using SAS interface LTO internal drive,it  generate enormous heat 
I am afraid that heat generated by LTO device can  cause to damage LTO hardware or tape media.
Are  there any cases where LTO internal drives (or tape) are  broken by heat?
Can the LTO internal drive fail due to heat?

Thank you for your help

 

 

1 SAS card, 2 LTOsOpen in a New Window

Hi
Do they work if we connect 2 LTOs to 1 SAS card(with 2 port)?
Do they work if we connect 2 LTOs to 1 FC card(with 2 port)?
Does it work when the LTO(HP,IBM)(SAS,FC) is pulled out of the library and connected to the PC as standalone?
Thank you for your help.

 

HP StorageWorks MSL6000Open in a New Window

Hi All,

I have an issue which backup server unable to detect tape library. May I know fiber cable able to connect directly from backup server to tape library or required SAN switch to get connected?

 

How to install and configure HP LTO-5 External Tape Drive to RHEL ServerOpen in a New Window

we just bought HP LTO-5 Ultrium 3000 SAS External Tape Drive with PCIe 3.0 SAS Host Bus Adapter to be installed on HP DL380p G9 RHEL Server for connectivity.

if we install the PCIe on the server and connect Tape drive to it, How do i access the tape drive on the server for backup through GUI. Notice, server runlevel is 3. meaning that it is purely CLI

 

External LTO-5 Drive Solution with Windows 7 WorkstationOpen in a New Window

Hello,

I am restricted to Windows 7 and LTO-5.  HP offers the Utrium StorageWorks LTO Ultrium 5 tape drive, p/n CM9123 found here: 

http://store.hp.com/us/en/pdp/hp-storageworks-lto-ultrium-5-tape-drive-p-cm9123--1

Can you recommend an HBA and associated drivers that will work with this drive please.  

Thank you in advance. 

 

SAS cable suitable for HP LTO7 driveOpen in a New Window

Hi,

1)I am going to buy HP LTO7 drive.

Before buying I have some questions.

In LTO6, the connector type on the rear side  of the drive is EFF8482 (internal) and EFF8088 (external).

In the LTO7, I would like to know if there is a change in the connector type on the rear side of the drive.

2)Is it possible to connect FC type standalone LTO6 drive to PC main board

Thank you for your helping

 

 

 

 

Tape Drive Warranty!Open in a New Window

I have recently bought a Tape Library along with Internal LTO6 Tape Drive recently i.e., a month back. Now when I check the WARRANTY for the same, the tape library shows ACTIVE but the internal tape drive shows it expired in August 2016!!! I have checked with the supplier but he does not have any clue!!!

Can you advise to whom I need to contact in regards to the Tape Drive? Can you also advise what could be the reason? Is it a gray market product?

 

Media Management Library for backing up to HP StorEever ULT 6250 FC TAPEOpen in a New Window

Hi,

What Media Management Library (MML) should be  installed on host for  backuping up data to HP StorEever ULT 6250 FC TAPE? Also For Oracle Rman back up?

 

LTO-5 Ultrium 3000 SAS External Tape drive with RAIDED RHEL ServerOpen in a New Window

Hello Expert,

Please can one use LTO-5 Ultrium 3000 SAS External Tape drive with a RHEL server that has RAID configured on it.

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