HPE Storage Solutions Forum - Storage Area Networks (SAN) - Small and Medium Business
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P2000 firmware urls not workingOpen in a New Window

I am trying to download a firmware for a p2000 controller, but none of the download links work;


How can I get the correct urls to download the update?




MSA 2312saOpen in a New Window


The storage in question is equipped with 12 HDD of two different cuts: 450 GB (x4) and 600 GB (x8).

There are two Vdisks:

- the first uses four 450GB HDDs

- the second uses seven 600 GB HDDs

The latest 600 GB disk is used as Global Spare

One of the 450GB HDDs was corrupted and the system replaced it automatically with the GS.

The customer replaced the 450GB hard disk that was configured as a new GS.

I would like to restore this last disk as a member of the first vdisk and reconfigure the 600 GB disk as GS.

I don't know much about this storage and I imagine that I should expand vdisk by adding the 450 GB disk and then removing the 600 GB disk.

Is there a simpler solution?

Thank you



la storage in oggetto è equipaggiata con 12 hdd di due tagli diversi: 450 GB (x4) e 600 GB (x8).

Esistono due Vdisks:

- il primo utilizza i 4 hdd da 450 GB

- il secondo utilizza 7 hdd da 600 GB

L'ultimo disco da 600 GB è utilizzato come Global Spare

Uno degli HDD da 450 GB si è guastato ed il sistema lo ha rimpiazzato automaticamente con il GS.

Il cliente ha sostituito il disco da 450 GB guasto che è stato configurato come nuovo GS.

Vorrei ripristinare quest'ultimo disco come membro del primo vdisk e riconfigurare il disco da 600 GB come GS. 

Non conosco molto questo storage e pensavo che per farlo avrei dovuto espandere il vdisk aggiungendo il disco da 450 GB e successivamente rimuovere quello da 600 GB.

Esiste una soluzione più semplice?






Error on MSA WebinterfaceOpen in a New Window


We have the following error on a MSA Storage P2000 G3:

On Webinterface: A subcomponent of this component is unhealthy

Putty: shwo enclosure-status

FAN      01 OK        592267-002   CN8247T672           --
FAN      02 OK        592267-002   CN8247T673           --
PSU      01 OK        592267-002   CN8247T672           --
PSU      02 OK        592267-002   CN8247T673           --
Temp     01 OK        AW592B       CN8320M988           temp=39 C
Temp     02 OK        AW592B       CN8334N249           temp=36 C
Temp     03 OK        592267-002   CN8247T672           temp=33 C
Temp     04 OK        592267-002   CN8247T673           temp=37 C
Voltage  01 OK        AW592B       CN8320M988           voltage=11.86
Voltage  02 OK        AW592B       CN8320M988           voltage=5.03
Voltage  03 OK        AW592B       CN8334N249           voltage=11.86
Voltage  04 OK        AW592B       CN8334N249           voltage=5.03
Voltage  05 OK        592267-002   CN8247T672           voltage=11.98
Voltage  06 OK        592267-002   CN8247T672           voltage=5.06
Voltage  07 OK        592267-002   CN8247T672           voltage=3.38
Voltage  08 OK        592267-002   CN8247T673           voltage=12.01
Voltage  09 OK        592267-002   CN8247T673           voltage=5.05
Voltage  10 OK        592267-002   CN8247T673           voltage=3.38
Disk     01 OK        582938-002   2S6301C074           addr=0
Disk     02 OK        582938-002   2S6301C074           addr=1
Disk     03 OK        582938-002   2S6301C074           addr=2
Disk     04 OK        582938-002   2S6301C074           addr=3
Disk     05 OK        582938-002   2S6301C074           addr=4
Disk     06 OK        582938-002   2S6301C074           addr=5
Disk     07 OK        582938-002   2S6301C074           addr=6
Disk     08 OK        582938-002   2S6301C074           addr=7
Disk     09 OK        582938-002   2S6301C074           addr=8
Disk     10 OK        582938-002   2S6301C074           addr=9
Disk     11 OK        582938-002   2S6301C074           addr=10
Disk     12 Abwesend  582938-002   2S6301C074           addr=11

Putty: Show system

Health: Beeinträchtigt
Health Reason: Eine Unterkomponente dieser Komponente ist nicht funktionstüchtig.
Supported Locales: English (English), Spanish (español), French (français), German (Deutsch), Italian (italiano), Japanese (æ¥æ¬èª), Dutch (Nederlands), Chinese-Simplified (ç®ä½ä¸­æ), Chinese-Traditional (ç¹é«ä¸­æ), Korean (íêµ­ì´)

  Unhealthy Component
  Component ID: Gehäuse 1, Controller A, CompactFlash
  Health: Fehler
  Health Reason: Die Komponente ist nicht vorhanden.
  Health Recommendation: - Ersetzen Sie die FRU, die diese Komponente enthält.

  Unhealthy Component
  Component ID: Gehäuse 1, Controller B, CompactFlash
  Health: Fehler
  Health Reason: Die Komponente ist nicht vorhanden.
  Health Recommendation: - Ersetzen Sie die FRU, die diese Komponente enthält.

  Unhealthy Component
  Component ID: Gehäuse 1, Controller B, Verwaltungsanschluss
  Health: Beeinträchtigt
  Health Reason: Das Netzwerkanschluss-Ethernet-Kabel ist abgezogen, oder das Netzwerk funktioniert nicht.
  Health Recommendation: - Ãberprüfen Sie, ob der Netzwerkanschluss des Controllers ordnungsgemäà mit dem Netzwerk verbunden ist.
  - Wenn dies der Fall ist, überprüfen Sie auf Netzwerkprobleme.

What can we do? I don't understand what's the problem.

Thank you!



Management controller failedOpen in a New Window


We have a shared storage SN 2S6938D039, unfortunately we can't connect to it via web, ssh, telent, so we will try to restart the Management controller via cli port, in the interface of controller cli port is wrote SR232 micro-DB9.
Can anyone please share the cable reference should i use .



reset disk status flag from failed to OK or Pred. failureOpen in a New Window

Just bad luck ... 2 failing disks in one raid5 array. The system reported 2 failed disks during a reboot. After a power cycle and "F2" we were able to get the array back online and the system started to rebuild 1 disk. I don't know how it selected that one, but during the rebuilding the second bad disk gave a ton of read errors and rebuilding stopped... 2 disk marked failed.

Is there a way to reset that failure flag on the disk and trigger the rebuilding of the 1st disk? Accepting some read errors/failures.

Windows server with smart array 420i controller

=> ctrl slot=0 ld 2 modify reenable forced

Error: This operation is not supported with the current configuration. Use the
       "show" command on devices to show additional details about the  configuration.
Reason: Array status not ok

=> ctrl slot=0 show config

Smart Array P420i in Slot 0 (Embedded)    (sn: xxxxxxxxxxxx)

   Internal Drive Cage at Port 1I, Box 2, OK

   Internal Drive Cage at Port 2I, Box 2, OK
   array A (SAS, Unused Space: 0  MB)

      logicaldrive 1 (279.4 GB, RAID 1, OK)

      physicaldrive 1I:2:1 (port 1I:box 2:bay 1, SAS, 300 GB, OK)
      physicaldrive 1I:2:2 (port 1I:box 2:bay 2, SAS, 300 GB, OK)

   array B (SAS, Unused Space: 0  MB)

      logicaldrive 2 (2.2 TB, RAID 5, Failed)

      physicaldrive 1I:2:3 (port 1I:box 2:bay 3, SAS, 600 GB, Failed) {failed first}
      physicaldrive 1I:2:4 (port 1I:box 2:bay 4, SAS, 600 GB, OK)
      physicaldrive 2I:2:5 (port 2I:box 2:bay 5, SAS, 600 GB, OK)
      physicaldrive 2I:2:6 (port 2I:box 2:bay 6, SAS, 600 GB, OK)
      physicaldrive 2I:2:7 (port 2I:box 2:bay 7, SAS, 600 GB, Failed) {failed after 20 min }
      physicaldrive 2I:2:8 (port 2I:box 2:bay 8, SAS, 600 GB, OK, spare)  {was rebuilding bay3}

   SEP (Vendor ID PMCSIERA, Model SRCv8x6G) 380 

I know it's an older box and it will be replaced, but I just like to know if I can reset/force that.

And when can I use this command ... seems just not to work as expected

ctrl slot=0 ld 2 modify reenable forced


Reclaim unused storageOpen in a New Window

MSA P2000 G3

Need to reclaim the disk space from Vdisk that is no longer in use.  Do I just simply delete the volume and Vdisk, then from an in-use volume and select Expand?  If yes, can I expand the active volume live, will it affect the performance during teh expansion?

Thanks in advance.



Vdisk showing no data on my P2000Open in a New Window

Ok, a little back storey on what has happened since last Friday. I was putting in a new UPS and was going to test the old to see how bad it was, hit self-test and everything that was hooked up to it (p2000 storage, 3 HP iLO servers) shut off. After they rebooted, one of my controllers failed on reboot leaving me with one working one on my SAN. Oh forgot to mention that warranty is out. Some how since then, the ip addresses for my iLO servers got changed to be the same as my corrosponding ESXi hosts. On Monday I noticed that I kept losing connectivity to my ESXi hosts and that's when I found out about the ip address issue. I powered them all down and reconfigured the ip addresses for all 3 of them and reset and turned back on. I did that today, Monday, and now I'm left with this issue.

I am supposed to have 2 vdisk, vd1 should have 2 volumes and vd2 should have 1 volume. Each volume is attached as a datastore to an ESXi host and used with my VMWare servers. All the data is still there and my production environment is currently not affected, but in my storage management utility all the vdisk are gone. I even sshed into the controller and tried the command "show volumes" and it came back with nothing. I'm not sure what is going on with it right now.

Does anybody have an idea???


P2000G3 - Upgrade to MSA2042Open in a New Window


I'm looking for the correct procedure to move from a P2000 G3 to a MSA2042.  My P2000 has exsiting D2700 shelfs, whcih I want to add to the new MSA2042.  The P2000 has SATA disks in the unit head, the MSA2042 obviosuly has SAS.

I do not want to remove the controller heads from the P2000,, which the upgrade guides I've read refer to.  


I want to leave the P2000 in place and act as a seperate SAN for the business.

The SAN is presented to Hyper-V hosts.  All data on the D2700;s must remain in place and continue to be available to the hosts once connected to the new MSA2042.

Any advice greatly appreciated.



MSA 2040 SAS how to connect to SAN SWITCHOpen in a New Window

I've just bought a MSA 2040 SAS, looks like it's lack of knowledge since I need to connect to a SAN SWITCH, not direct to server.

Now I don't know how to do, can anyone tell me some good way for this situation.
SAN Switch is "Cisco 8Gb Fibre Channel SAN Switch DS-C9148-16P-K9"

Thank you very much!


MSA P2000 G3 storage: Vdisk is quarantine and offline statusOpen in a New Window

Hello All,

Hope you are doing great,

I have an issue in HP MSA P2000 G3 FC storage,

we have one Vdisk is quarantine and offline status,

we tried to dequarantine the Vdisk but without any success,

please any suggestions ?


Is MSA 2040 Certified for Windows ODX?Open in a New Window



I have a MSA 2040 SAN and was wondering if it is certified as compatible for Windows Offloaded Data Transfer?

I use Windows Server 2016 Datacenter on my hosts and all LUNs are formated with NTFS.


What is the effect of adding additional storage while the cluster is in restriping mode?Open in a New Window

I took one of the storage from the cluster to change the battery, but I got an error message that the "This cluster is Over-provisioned and Full.  Writes to thinly provisioned volumes and snapshots in this cluster will fail. Take action now to reduce the space utilization in the cluster. Possible actions include:  delete volumes and snapshots, reduce snapshot retention, add nodes to the storage cluster, use thinly provisioned volumes, move volumes to other clusters, etc."

So is it possible to add additional node(storage) to the cluster while it's restriping?  Does it have an effect since it holds all live servers on it?


MSA 2040 Firmware Update | Failed/Stuck?Open in a New Window

Hi All,

We have a dual controller MSA 2040, which the other weekend I set off to update firmware from early release to current, I think GL105 to now GL220.

Anyway, started this on what I found was Controller B, via the web GUI. It all seemed to progress along well with items displaying onscreen until it said it would reboot or something. I let this happen and then after a while I could again reach the web GUI, which now looked different as it was the v3 version, BUT, could not log in as it had a warning to say it was still initialising.

Logged into controller A web GUI and it showed B as being offline.

So trying to resolve this this week and found that I could still connect into B via SSH, but only do things within Management Controller (MC), sending any commands to the Storage Controller (SC) has it fail.
So, after reading some other things I thought to completely power cycle the unit, so today stopped all I/O and then set the command from Controller A to Shutdown SC on both A and B. Power cycled unit.. AND...

Now I can't reach the Web GUI/CLI on A. I can CLI into B with limited functions. Tried to connect via USB method but windows said it couldn't function with this USB item, using server 2012 driver on win 10 so maybe something a miss there, will connect to server to try.

Otherwise, everything is still working, but I have no visibility, and no firmware updated.

Any hints or thoughts on how to proceed to get back to a functioning controller?
From memory Controller A now has a solid amber light at back, and Controller B is flashing.

I've moved some items off the MSA now and could get the rest off this week if need be to nuke and start again but would rather not if I can.



HP MSA 2024fc vd01 offlineOpen in a New Window

I have a p2000 2024fc. Single Raid 50 array 2 parity groups. I have had 3 disks fail this week The first two were on the first parity group, the third on the second parity group.

I was able to powercycle the array and saw that the vd was FTOL and the last failed disk was now leftover.

My friend, why I wasn't paying attention, decided to clear the metadata on the leftover disk before I had a chance to try the trust command.

Now that drive is showing avail and the vd is back to being offline.

Is there ANY way to recover this volume to at least get the data off of it? It was my vmware datastore for 4 vm's.





MSA2040Open in a New Window

I just have one unit of MSA2040.  Ithas two controllers.  It will connect to two Windows 2016 servers similar to the topic in HP MSA 2040 SAN Storage - Connecting Hosts Figure 5.(http://h20565.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=5386548&docLocale=en_US&docId=emr_na-c03820022)

Can anyone give me some advise what IP addresses I should assign to MSA network ports?

Controller A - port 1-4: IP address ?

Controller B - port 1-4: IP address ?

Also on Server 1 and Server 2 which each server has 2 ports.

Thank you


A PHY was disabled. (enclosure: 1, module (disabled path to this disk): B, disk slot: 5,Open in a New Window

ok had a drive fail spare took over  and rebuilt 

now i have replaced the old drive and want to set as global  spare but it will not reconize 

have reset the controler and rescanned 

this is a P2000 G3 iSCSI



Syslog configuration for MSA P2000Open in a New Window

hello to everybody

how can i configure syslog on hp msa p2000?


How do I add a new enclosure to a P2000 G3?Open in a New Window


We have a dual controller P2000 G3 and have just aquired another P2000 G3 enclosure.  I have yet to cable the 2 units together using the supplied SAS cables as I am unsure of the procedure.  The instructions imply that the enclosure can be hot-added but I am loathe to do this without checking first.  Is it best to power everything down before cabling them together and is there a correct order to do things?




MSA 2012i Multi logon to a volumeOpen in a New Window

Does anyone know how to enable mult-connections to a volume on an MSA 2012i? The array has one volume setup this way and I can't for the life of me figure out how it was done. I'm setting up a HyperV cluster, which is why I need this capablity for a second volume on the stack. I have searched The Google for hours and cannot find any information on this.

Thanks for you help!


HP P2000 G3 fc MSA/ RAID 5/ One disk Leftover /One disk Fail/ QTOFOpen in a New Window


We have MSA which is part of large filesytem of 40 TB. We have poberved that one of the disks is shown as LEFTOVER (1.6) disk with health is Degraded and error as " A previously missing disk has been detected. Recommended action: Refer to 'Troubleshooting Steps for Leftover Drives' in the HP MSA2000/P2000 Guided Troubleshooting Best Practices." 

Other disk is failed  with excessive medium error. It happened simulteneously. It is RAID 5 with one hot spare (10d+1P+1sp). Now the state of the VDISK is QTOF and it goes for continuous reconstruction. Once the so called reconstruction is finished (100 %), it start again with 1% and it just goes on. What show be done in this situation?

Please help

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