HPE Software Products: Systems Management (OpenView-OP Mgmt) Support and News Forum
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OVPM upgrade, request for informationOpen in a New Window

Hi all,

we have OVPM 9.03 which is not compliant with OA 12

It seems 9.21 is the minimum version able to collect data from OA 12.

Does anyone know if it is possible to upgrade OVPM 9.03 to version 9.21?

Thank you very much in advance and best regards




Nodes are getting disappear from adminUI.Open in a New Window

We are having OML 9.21 in our environment for monitoring. Currently we are facing various issues.

Some nodes are disappeared from adminUI, Because of that we faced major issues. I checked the logs related to adminUI, unfortunately i could not get anything.

Can anyone suggest on this, why it happened?


Thanks for the help in advance.


OML 9.2 Some http ports (8081, 8444) do not respondOpen in a New Window

On the OML 9.2 management server some of the http ports do not respond, example

http://<server IP>:8081/ITO_OP/

Returns "This page can't be displayed, make sure the web address...."

The OML Administrator UI uses the same IP but a different port, and it responds correctly, example

http://<server IP>:9662/midas/login

Any idea what is causing 8081 and 8444 to fail?


Alert are getting Duplicated in OMWOpen in a New Window

Hello Experts , we have OMW 9.0 installed on Windows server 2008 R2.. we have Configured DBSPI on UNix Node and as per the client requirement we have deployed UDM on the node. and Email will trigger to the respective team (Every 5 Min). Now , as per the Behavior of OMW alerts are getting duplicated and hence the Email alerts are not getting trigger for the same . Is there any way , the alert shouldn't be duplicated for Particular node . ? Thanks in advance. Thanks Sangram


Software Content on HPE Enterprise Community in Read-Only May 9 - 15Open in a New Window

Software Content on HPE Enterprise Community in Read-Only May 9 - 15

As you may have seen in the last few months, Hewlett Packard Enterprise is combining some software assets with Micro Focus. As part of this spin-merge with Micro Focus, a new Software instance of an online community will go live on May 16, 2017.

All boards within the current Software category will be located to a new community. All URLs will redirect to the new community. All current users will be migrated to the new community as well. Please be sure to update your bookmarks after May 16.

As part of the migration to a new Software instance, all software content will be in read-only mode from May 9 – 15. We apologize for any inconvenience.

We will continue to provide further updates in this News board.


ovtrap sending traps to CA NSM with unresolved formatOpen in a New Window


We are sending custom traps from HPOM9 using ovtrap to ca nsm.  traps are received in nsm with the OID defined in ovtrap. An excerpt from ovtrap file:

$BIN_DIR/$TRAPSEND "$HOST" public 6 "$TEMPLATE_NO" \ 0 \ -i 14 \ -D "`hostname`" \ -D "$SEVERITY: $ALARM" \ -D "$ALARM" \ -D "OVPA"

Is there a way to bypass these OIDs at ovtrap end or configure ca nsm to read the traps properly. Desired format is :

"$HOST" public 6 "$ALARM"

Please suggest how this can be achieved.




Problem uninstalling agentOpen in a New Window

Hi experts, i'm trying to uninstall the agent but the process is stuck.

[root@bogado bin]# /opt/OV/bin/OpC/install/oainstall.sh -remove -agent -clean
INFO: Verfiying the product version to be removed
INFO: HP Operations agent removal started on - Thu Apr 27 12:47:38 ART 2017
INFO: Removing the HPOvEaAgt package...

does anyone have any idea whhy it happens?



opcwbemi OVO WMI Interceptor is aborted and not getting startedOpen in a New Window


I have a windows server 2003 R2 where OM agent 11.14 was installed. Suddenly i could see that the opcwbemi OVO WMI Interceptor is in aborted state. Tried restarting it by ovc -start opcwbemi but its showing (ctrl-7) Error in the target component. 

The active message shown on the node on management server is - (ctrl-0) Component 'opcwbemi' exited after very short runtime(0 sec is smaller than 60), therefore it will not be  automatically restarted. Use 'ovc -start opcwbemi'.

Please suggest.


SNMP Trap Templates Do Not Appear To Update When DistributedOpen in a New Window

Good afternoon,

I am experiencing an issue I had a few years back.

There is a command (undocumented) that will re-initialize the SNMP trap template conditions on the management server. 

The issue I have is that when I make a change to the SNMP trap template and distribute the version number increases and all looks good. The problem is that the templates are not actually changed and so the new condition is not matched.


Does anyone know the command?





Unable to send email notification for db-spi alert every 5 minuteOpen in a New Window

Hi Expert,

We have HPOMW 9.0 and we have configured dp-spi and the customer wants the query output email in every 5 minutes. Same we have configured. But we receive email for first alert and later db-spi alert is getting duplicate alert as no email is getting trigger for same.

Is there any way to remove duplicate or auto acknowledge the alerts.


Thanks & Regards,




DBSPI policies not generating any alerts on OMWOpen in a New Window


We have some DBSPI policies deployed for a db server , but we could not see any events getting generated even after the tabelspace was 100% full. The connection tested between the db server and management server shows OKAY.

Not just from DBSPI-0206 but no events are getting generated for the particular db although the agents on the managed server are running fine with no issues.

Please help.


HP OA Agent 12.01 for CentOS, OraLinux, Suse LinuxOpen in a New Window

Hi All,


I am unable to find the HP OA Agent 12.01 for below mentioned operating systems on softwaresupport.hpe.com.

CentOS, OraLinux, Suse Linux

Can anyone share exact link  where I can download this setup.





OMI 10 Health notification for 12.01.020 opcmona: Policies not respondingOpen in a New Window


We have OMI 10 in our environment as we keep on getting alerts as below.

Health notification for 12.01.020 opcmona: Policies not responding :Sys_PerDiskUtilization-AT ,Sys_PerDiskAvgServiceTime-AT ,Sys_FileSystemUtilizationMonitor ,OMi Server Processes (Linux) ,Health Check - Heart Beat Policy(1.0) ,.

Can anyone tell me how we troubleshoot these alerts and these are only send from those nodes which has Agent version 12.


Jasmin Seta




OMW9 and Jboss AS SPI problemOpen in a New Window

Hello all,

we are trying to deploy "HP Operations Smart Plug-in for JBoss Application Server for HP Operations Manager for Windows" but we have some problems with the deploy of SPI on our Jboss Application Server.

We are using Operation Manager for Windows 9 and Operation SPI for Jboss 7.04.

Our Jboss AS are of version 5.1 and 5.2.

The support matrix (https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/attachment/KM323488?fileName=SUMA%2023%20Mar%202017.zip) states that with version 7 of Jboss SPI we can manage up to Jboss AS 6.4.

We are following the Install guide that states: "Before launching the Discover or Configure JBSSPI tool, make sure that the jmx-remoting.sar file (version 5.0.0.GA or below) is present within the deploy directory of the configuration because the instances of only those JBoss Application Servers can be identified for which the JSR 160 SAR has been specified. For example, \ProgramFiles\EnterprisePlatform-4.3.0.GA_CP04\jboss-as\server\all\deplo y\jmx-remoting.sar. "

Our problem is that our version of Jboss are greater and this file "jmx-remoting.sar" is not present in that directory. When we deploy the SPI using the operation manager console and apply the policy, we get an error saying that the file cannot be found.

Please can you help us telling if we are doing something wrong?


Auto deployment of policies to Node groupOpen in a New Window

is there a command to assign policies to nodegroup for auto-deployement of policies to the node group in OMW 9.x ?


Match a pattern in Log fileOpen in a New Window


I am looking to monitor a log file, but unable to filter the required string.

Sample Line

2017-02-28T16:16:30.685723+04:00 neengine Engine-01[542]: [2017-02-28 15:00:00] Devices with
Unsupported Browsers |FB103318|windows|Ajax|desktop|Windows 7 Professional SP1 (64 bits)|
28.02.2017@16:15:26|HP Compaq Elite 8400 SFF|

Filter which i am trying but which does not work 

<*>nexthinkengine Engine-01[542]: <*.MSG1> |<*.HOST>|<*.MSG2>

I think this is not matching due to "|" since it is also an OR operator


OMW 9 and SPI installation problemOpen in a New Window

Hi all,

I installed Operations Manager 9.00 on Windows Server 2012 R2 with Operation Agent on the same server and I uploaded the license file on OM.

Then I had to install SPIs for Oracle, and I used this ISO: Software, HP OMW 9.x SPIs 10.03 ( TC091-15001.iso ) .

After installing the DB SPI on the same server, "SPI for Databases" does not appear under "Tools" tree in the HP Operation Manager Console.

Have I done something wrong? or do I miss something?

Thanks and Regards,



if DBSPI 12.04 support to monitor SQL Server 2016Open in a New Window

Hi Expert,

We have OMW1.6x on windows 2008 platform with DBSPI 12.04, now we have SQL Server 2016 need to monitor, when i configure DB and check connection. it prompt:

'-E' is not recognized as an internal or external command,
operable program or batch file.
ERROR: Cannot set paths.

Does DBSPI 12.04 support SQL Server 2016? 

Thanks in advance.


Operations Agent: the oacore and hpsensor components are aborted and I can get them restartedOpen in a New Window

I am running  version 12.01.020 of the HPE operations Agent on my Linux server (OS is:  Suse 12).    For some unknown reason the oacore and hpsensor components are aborted and I can't get them restared.   Are the two related?    Will one take down the other?     Is there another log file that I can look at besides the /var/opt/OV/log/System.txt?

System setup:
Single server setup OMIserver:   vDEV2-win-342
Node:                                            vDEV2-int-081


What have I done:

  • I have run ovc -start and opcagt -start with no luck.  
  • rebooted the server thinking this would help
  • Removed and recreated the oacore database and tried the -start again


Here is the information on that I have gathered so far.

omiuser@vdev2-int-081:/var/opt/OV/log> opcagt
midaemon Measurement Interface daemon (6718) Running
ttd ARM registration daemon (7158) Running
perfalarm Alarm generator (9203) Running
perfd real time server (7899) Running
agtrep OV Discovery Agent AGENT,AgtRep (8301) Running
hpsensor HP Compute Sensor AGENT,OA Aborted
oacore Operations Agent Core AGENT,OA Aborted
opcacta OVO Action Agent AGENT,EA (6765) Running
opcmsga OVO Message Agent AGENT,EA (6724) Running
ovbbccb OV Communication Broker CORE (6672) Running
ovcd OV Control CORE (6664) Running
ovconfd OV Config and Deploy COREXT (6694) Running
Agent Health Status: Critical, Time:Tue Mar 21 12:24:58 2017

Message Agent is not buffering.


omiuser@vdev2-int-081:/var/opt/OV/log> ovc -status -level 8

hpsensor HP Compute Sensor AGENT,OA Aborted
-> Process with pid: 7287 exited with exit value: 6 at Tue Mar 21 12:14:27 2017
-> Component exited too fast (in '0' seconds), therefore it will not be automatically restarted.

oacore Operations Agent Core AGENT,OA Aborted
-> Process with pid: 8752 exited with exit value: 6 at Tue Mar 21 12:26:31 2017
-> Component exited too fast (in '2' seconds), therefore it will not be automatically restarted.




omiuser@vdev2-int-081:~> cat /var/opt/OV/log/System.txt
0: INF: Tue Mar 21 12:26:29 2017: ovcd (6664/139722427459328): (ctrl-212) oacore has been started. PID: 8752
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): Collection intervals: Process = 60 Global = 300 DataFile Rollover% = 20.
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): Initializing CODA
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): OA datasource initialization succeeded
0: INF: Tue Mar 21 12:26:31 2017: ovcd (6664/139722404734720): (ctrl-214) oacore has been exited. PID: 8752
0: ERR: Tue Mar 21 12:26:31 2017: ovcd (6664/139722404734720): (ctrl-94) Component 'oacore' exited after very short runtime, therefore it will not be automatically restarted. Use 'ovc -start oacore'.


Here are my steps on recreating the database:
omiuser@vdev2-int-081:~> ovc -stop oacore
omiuser@vdev2-int-081:~> rm -f /var/opt/OV/databases/oa/*
omiuser@vdev2-int-081:~> /opt/OV/bin/sqlite3 /var/opt/OV/databases/oa/oa.db < /var/opt/OV/conf/oa/Model/DMLMetaMetaSchema
omiuser@vdev2-int-081:~> ovconfchg -ns oacore -set UPDATED_MODEL_AVAILABLE TRUE
omiuser@vdev2-int-081:~> ovc -start oacore


I did ping between the OMI server (DEV2-win-342) and my Node server (vdev2-int-081)

miuser@vdev2-int-081:~> /opt/OV/bin/ovbbccb -ping vDEV2-win-342.devsub.dev.dce.com

status=eServiceOK coreID=04901a42-e118-7591-17b4-868ee82c9048
bbcV=12.02.008 appN=ovbbccb appV=12.02.008 conn=5 time=64 ms

omiuser@vdev2-int-081:~> /opt/OV/bin/ovbbccb -ping vDEV2-int-081.devsub.dev.dce.com

status=eServiceOK coreID=91880374-a4f9-7592-03ac-9ca9126c9783
bbcV=12.01.020 appN=ovbbccb appV=12.01.020 conn=2 time=59 ms





Next Online Expert day OM for Unix April 27thOpen in a New Window

Hello Everyone,

Operations Manager for Unix is hosting an Online Expert Day on April 27th, 2017. Mark this on your calendars!

If you are a customer with a support contract, then we would like to invite you to join us in the Operations Manager for Unix Support Customer Forum on April 27th, when HPE Product Experts will be online for 16 hours to answer any questions regarding:


Any topic on Operations Manager for Unix


Event coverage time:             

APJ: 10:30 - 16:30 IST

EMEA: 11:00 - 17:00 CET

AMS: 07:00 - 13:00 PST


What is an Online Expert Day?

Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HPEExperts!

How does the Online Expert Day event work?

HPE Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!


To participate, you do need access to the Operations Manager for Unix Support Customer Forum if you don't have access, please add your Support Agreement ID (SAID) to your HPE Passport profile and log in again.


To check this please do the following:


If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hpe.com.

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.


For upcoming Online Expert Days, please bookmark the HPE Software Online Support Services - Forum events page.


If you have questions regarding the Online Expert Day event, please reply to this message.

We look forward to your attendance and your questions!



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