HPE Software Products: Systems Management (OpenView-OP Mgmt) Support and News Forum
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SNMP Trap Templates Do Not Appear To Update When DistributedOpen in a New Window

Good afternoon,

I am experiencing an issue I had a few years back.

There is a command (undocumented) that will re-initialize the SNMP trap template conditions on the management server. 

The issue I have is that when I make a change to the SNMP trap template and distribute the version number increases and all looks good. The problem is that the templates are not actually changed and so the new condition is not matched.

 

Does anyone know the command?

 

Thanks.

 

 

Unable to send email notification for db-spi alert every 5 minuteOpen in a New Window

Hi Expert,

We have HPOMW 9.0 and we have configured dp-spi and the customer wants the query output email in every 5 minutes. Same we have configured. But we receive email for first alert and later db-spi alert is getting duplicate alert as no email is getting trigger for same.

Is there any way to remove duplicate or auto acknowledge the alerts.

 

Thanks & Regards,

Bharat

 

 

DBSPI policies not generating any alerts on OMWOpen in a New Window

Hi,

We have some DBSPI policies deployed for a db server , but we could not see any events getting generated even after the tabelspace was 100% full. The connection tested between the db server and management server shows OKAY.

Not just from DBSPI-0206 but no events are getting generated for the particular db although the agents on the managed server are running fine with no issues.

Please help.

 

HP OA Agent 12.01 for CentOS, OraLinux, Suse LinuxOpen in a New Window

Hi All,

 

I am unable to find the HP OA Agent 12.01 for below mentioned operating systems on softwaresupport.hpe.com.

CentOS, OraLinux, Suse Linux

Can anyone share exact link  where I can download this setup.

 

regards,

Hanumant

 

OMI 10 Health notification for 12.01.020 opcmona: Policies not respondingOpen in a New Window

Hi,

We have OMI 10 in our environment as we keep on getting alerts as below.

Health notification for 12.01.020 opcmona: Policies not responding :Sys_PerDiskUtilization-AT ,Sys_PerDiskAvgServiceTime-AT ,Sys_FileSystemUtilizationMonitor ,OMi Server Processes (Linux) ,Health Check - Heart Beat Policy(1.0) ,.

Can anyone tell me how we troubleshoot these alerts and these are only send from those nodes which has Agent version 12.

Regards,

Jasmin Seta

 

 

 

OMW9 and Jboss AS SPI problemOpen in a New Window

Hello all,

we are trying to deploy "HP Operations Smart Plug-in for JBoss Application Server for HP Operations Manager for Windows" but we have some problems with the deploy of SPI on our Jboss Application Server.

We are using Operation Manager for Windows 9 and Operation SPI for Jboss 7.04.

Our Jboss AS are of version 5.1 and 5.2.

The support matrix (https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/attachment/KM323488?fileName=SUMA%2023%20Mar%202017.zip) states that with version 7 of Jboss SPI we can manage up to Jboss AS 6.4.

We are following the Install guide that states: "Before launching the Discover or Configure JBSSPI tool, make sure that the jmx-remoting.sar file (version 5.0.0.GA or below) is present within the deploy directory of the configuration because the instances of only those JBoss Application Servers can be identified for which the JSR 160 SAR has been specified. For example, \ProgramFiles\EnterprisePlatform-4.3.0.GA_CP04\jboss-as\server\all\deplo y\jmx-remoting.sar. "

Our problem is that our version of Jboss are greater and this file "jmx-remoting.sar" is not present in that directory. When we deploy the SPI using the operation manager console and apply the policy, we get an error saying that the file cannot be found.

Please can you help us telling if we are doing something wrong?

 

Auto deployment of policies to Node groupOpen in a New Window

is there a command to assign policies to nodegroup for auto-deployement of policies to the node group in OMW 9.x ?

 

Match a pattern in Log fileOpen in a New Window

Hi,

I am looking to monitor a log file, but unable to filter the required string.

Sample Line

2017-02-28T16:16:30.685723+04:00 neengine Engine-01[542]: [2017-02-28 15:00:00] Devices with
Unsupported Browsers |FB103318|windows|Ajax|desktop|Windows 7 Professional SP1 (64 bits)|
28.02.2017@16:15:26|HP Compaq Elite 8400 SFF|

Filter which i am trying but which does not work 

<*>nexthinkengine Engine-01[542]: <*.MSG1> |<*.HOST>|<*.MSG2>

I think this is not matching due to "|" since it is also an OR operator

 

OMW 9 and SPI installation problemOpen in a New Window

Hi all,

I installed Operations Manager 9.00 on Windows Server 2012 R2 with Operation Agent on the same server and I uploaded the license file on OM.

Then I had to install SPIs for Oracle, and I used this ISO: Software, HP OMW 9.x SPIs 10.03 ( TC091-15001.iso ) .

After installing the DB SPI on the same server, "SPI for Databases" does not appear under "Tools" tree in the HP Operation Manager Console.

Have I done something wrong? or do I miss something?

Thanks and Regards,

Dario

 

if DBSPI 12.04 support to monitor SQL Server 2016Open in a New Window

Hi Expert,

We have OMW1.6x on windows 2008 platform with DBSPI 12.04, now we have SQL Server 2016 need to monitor, when i configure DB and check connection. it prompt:

'-E' is not recognized as an internal or external command,
operable program or batch file.
ERROR: Cannot set paths.

Does DBSPI 12.04 support SQL Server 2016? 

Thanks in advance.

 

Operations Agent: the oacore and hpsensor components are aborted and I can get them restartedOpen in a New Window

I am running  version 12.01.020 of the HPE operations Agent on my Linux server (OS is:  Suse 12).    For some unknown reason the oacore and hpsensor components are aborted and I can't get them restared.   Are the two related?    Will one take down the other?     Is there another log file that I can look at besides the /var/opt/OV/log/System.txt?

System setup:
Single server setup OMIserver:   vDEV2-win-342
Node:                                            vDEV2-int-081

 

What have I done:

  • I have run ovc -start and opcagt -start with no luck.  
  • rebooted the server thinking this would help
  • Removed and recreated the oacore database and tried the -start again

 

Here is the information on that I have gathered so far.

omiuser@vdev2-int-081:/var/opt/OV/log> opcagt
midaemon Measurement Interface daemon (6718) Running
ttd ARM registration daemon (7158) Running
perfalarm Alarm generator (9203) Running
perfd real time server (7899) Running
agtrep OV Discovery Agent AGENT,AgtRep (8301) Running
hpsensor HP Compute Sensor AGENT,OA Aborted
oacore Operations Agent Core AGENT,OA Aborted
opcacta OVO Action Agent AGENT,EA (6765) Running
opcmsga OVO Message Agent AGENT,EA (6724) Running
ovbbccb OV Communication Broker CORE (6672) Running
ovcd OV Control CORE (6664) Running
ovconfd OV Config and Deploy COREXT (6694) Running
Agent Health Status: Critical, Time:Tue Mar 21 12:24:58 2017

Message Agent is not buffering.

 

omiuser@vdev2-int-081:/var/opt/OV/log> ovc -status -level 8
<snip>

hpsensor HP Compute Sensor AGENT,OA Aborted
-> Process with pid: 7287 exited with exit value: 6 at Tue Mar 21 12:14:27 2017
-> Component exited too fast (in '0' seconds), therefore it will not be automatically restarted.

oacore Operations Agent Core AGENT,OA Aborted
-> Process with pid: 8752 exited with exit value: 6 at Tue Mar 21 12:26:31 2017
-> Component exited too fast (in '2' seconds), therefore it will not be automatically restarted.

<snip>

 

 

omiuser@vdev2-int-081:~> cat /var/opt/OV/log/System.txt
<snip>
0: INF: Tue Mar 21 12:26:29 2017: ovcd (6664/139722427459328): (ctrl-212) oacore has been started. PID: 8752
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): Collection intervals: Process = 60 Global = 300 DataFile Rollover% = 20.
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): Initializing CODA
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): OA datasource initialization succeeded
0: INF: Tue Mar 21 12:26:31 2017: ovcd (6664/139722404734720): (ctrl-214) oacore has been exited. PID: 8752
0: ERR: Tue Mar 21 12:26:31 2017: ovcd (6664/139722404734720): (ctrl-94) Component 'oacore' exited after very short runtime, therefore it will not be automatically restarted. Use 'ovc -start oacore'.

 

Here are my steps on recreating the database:
omiuser@vdev2-int-081:~> ovc -stop oacore
omiuser@vdev2-int-081:~> rm -f /var/opt/OV/databases/oa/*
omiuser@vdev2-int-081:~> /opt/OV/bin/sqlite3 /var/opt/OV/databases/oa/oa.db < /var/opt/OV/conf/oa/Model/DMLMetaMetaSchema
omiuser@vdev2-int-081:~> ovconfchg -ns oacore -set UPDATED_MODEL_AVAILABLE TRUE
omiuser@vdev2-int-081:~> ovc -start oacore

 

I did ping between the OMI server (DEV2-win-342) and my Node server (vdev2-int-081)

miuser@vdev2-int-081:~> /opt/OV/bin/ovbbccb -ping vDEV2-win-342.devsub.dev.dce.com

vDEV2-win-342.devsub.dev.dce.com:
status=eServiceOK coreID=04901a42-e118-7591-17b4-868ee82c9048
bbcV=12.02.008 appN=ovbbccb appV=12.02.008 conn=5 time=64 ms

omiuser@vdev2-int-081:~> /opt/OV/bin/ovbbccb -ping vDEV2-int-081.devsub.dev.dce.com

vDEV2-int-081.devsub.dev.dce.com:
status=eServiceOK coreID=91880374-a4f9-7592-03ac-9ca9126c9783
bbcV=12.01.020 appN=ovbbccb appV=12.01.020 conn=2 time=59 ms

omiuser@vdev2-int-081:~>

 

 

 

Next Online Expert day OM for Unix April 27thOpen in a New Window

Hello Everyone,

Operations Manager for Unix is hosting an Online Expert Day on April 27th, 2017. Mark this on your calendars!

If you are a customer with a support contract, then we would like to invite you to join us in the Operations Manager for Unix Support Customer Forum on April 27th, when HPE Product Experts will be online for 16 hours to answer any questions regarding:

 

Any topic on Operations Manager for Unix

 

Event coverage time:             

APJ: 10:30 - 16:30 IST

EMEA: 11:00 - 17:00 CET

AMS: 07:00 - 13:00 PST

 

What is an Online Expert Day?

Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HPEExperts!

How does the Online Expert Day event work?

HPE Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the Operations Manager for Unix Support Customer Forum if you don't have access, please add your Support Agreement ID (SAID) to your HPE Passport profile and log in again.

 

To check this please do the following:

 

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hpe.com.

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.

 

For upcoming Online Expert Days, please bookmark the HPE Software Online Support Services - Forum events page.

 

If you have questions regarding the Online Expert Day event, please reply to this message.

We look forward to your attendance and your questions!

 

Regards,

HPE Software Support

 

HP OML Owned message reportOpen in a New Window

Hi Experts,

We are looking for alarms report in HP OML which will show below detail -
User wise owned active message
User wise unowned active message
User wise acknowledged message

We are struggling to get owned and unowned messsage in report.
Kindly guide on commands in HPOML to get the required report.

 

Thanks,

Vikram

 

HP OML 922 AdminUI: This action violates security of this application, therefore it is not allowedOpen in a New Window

HP OML 922 AdminUI: This action violates security of this application, therefore it is not allowed.

I could login the WebGUI by the user admin, but I was forced to change the password of admin , and couldn't cancle.

If I click other button like "servers" "Edit", all of this operations tend out to be the warning message: 'This action violates security of this application, therefore it is not allowed'. I tryed to reset the admin password by the following command: /opt/OV/OMU/adminUI/midas.sh ant -f conf/ant/admin.xml reset_admin_password, it couldn't work. I also try to use the command :ovconfchg -ovrg server -ns adminui -set DISABLE_ADVANCED_TEXT_CHECKS TRUE, it also didn't work...

Had anyone meet this problem? Could anyone give some advice? Thanks in advance!


The error log in security.log:
=================================================^M
* CSRF trace is not enabled.^M
=================================================^M

ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.RefererHeaderCheck(?) | Referer Header section had different hostname or ip!CsrfProtector
ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.isValidRequest(?) | Error in CSRF protection! : com.bes.itm.util.security.csrf.CsrfProtectorException: outside 2

ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.isValidRequest(?) |
Request : {
(GET /midas/security_warning/en?SYNC_TOKEN=BDFI-5832-UDK)@1186947276 org.eclipse.jetty.server.Request@46bf60cc}
ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.isValidRequest(?) | ^M
=================================================^

 

The error log in midas.log:

ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.RefererHeaderCheck(?) | Referer Header section had different hostname or ip!CsrfProtector
ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.isValidRequest(?) | Error in CSRF protection! : com.bes.itm.util.security.csrf.CsrfProtectorException: outside 2

ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.isValidRequest(?) |
Request : {
(GET /midas/security_warning/en?SYNC_TOKEN=BDFI-5832-UDK)@1186947276 org.eclipse.jetty.server.Request@46bf60cc}
ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.isValidRequest(?) | ^M
=================================================^M

ERROR - 2017-02-07 17:19:24,410 | AbstractDispatcher.onMessageExchange(?) | request failed: Authentication failed: user admin is not valid
com.bes.itm.comp.usermgmt.AuthenticationFailedException: Authentication failed: user admin is not valid
        at com.bes.itm.comp.usermgmt.UserModelServer.authenticate(Unknown Source)
        at com.bes.itm.comp.usermgmt.UserModelDispatcher.processRequest(Unknown Source)
        at com.bes.itm.comp.openadaptor.AbstractDispatcher.onMessageExchange(Unknown Source)
        at org.apache.servicemix.jbi.messaging.DeliveryChannelImpl.processInBound(DeliveryChannelImpl.java:610)
        at org.apache.servicemix.jbi.nmr.flow.AbstractFlow.doRouting(AbstractFlow.java:172)
        at org.apache.servicemix.jbi.nmr.flow.seda.SedaFlow.doRouting(SedaFlow.java:167)
        at org.apache.servicemix.jbi.nmr.flow.seda.SedaQueue$1.run(SedaQueue.java:134)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)
INFO - 2017-02-07 17:19:24,639 | XPLServer.getConfigGroup(?) | Getting XPL config for OVRG name 'server' ...
INFO - 2017-02-07 19:20:00,705 | XPLServer.getConfigGroup(?) | Getting XPL config for OVRG name 'server' ...

 

 

Can 32-bit OVO agent be installed on 64-bit WindowsOpen in a New Window

Hello,

Openview version: 12.

I currently have 64-bit OVO agent on 64-bit Windows OS.

Can someone please confirm if we can install 32-bit OVO agent on 64-bit Windows OS.

Thanks,

Praveen

 

how to deploy policies in OMWOpen in a New Window

Dear Sir,

Please help me to deploy policies in OMW.

Thanks & Regards

Pravin

 

Annotations not getting populated in OMWOpen in a New Window

Hi , We are using HP SCAUTO 1.5.0 on OMW-9.0 , Windows 2008R2 ,64 Bit environment. In our configuration we have integrated NNM - OMW - SM . We are able to log calls in SM via SCAUTO but Auto -closer is not working , we have observed that annotations are not getting populated in message properties. No IM number is reflecting on OMW console. We are receiving following error in scauto.log - 03/15/2017 17:32:19 pid (4588)(7928) SCfromOMW: processing msgid (3c56d010-0977-71e7-1417-0a0506150000) 03/15/2017 17:32:19 pid (4588)(7928) GenerateSCEventTCL: Warning: line number 123 in Tcl script (EventMap\ToSC\eventmapSCfromOMW.tcl) 03/15/2017 17:32:19 pid (4588)(7928) GenerateSCEventTCL: ERROR: create_sc_event requires 1 argument, 3 found. Usage: create_sc_event 03/15/2017 17:32:19 pid (4588)(7928) GenerateSCEventTCL: Event may not be processed. Continuing... 03/15/2017 17:32:19 pid (4588)(7928) SCfromOMW: exiting Please help us to resolve this issue. We have attached the log folder in this post . Sangram

 

HP Operations Manager 9.20 system requirementsOpen in a New Window

Hi Team, I was wondering what the minimum requirements are for the HP Operations Manager 9.20?

Is there a manual that contains those informations? 

Also, what's the main difference between the UNIX and the Microsoft installation of HPOM 9.20?

 

Best regards,

Nicolas_BE

 

CODA Causing High Disk IO On Agent Nodes Each HourOpen in a New Window

Hi,

 

We have someLinux agents running on virtual servers and once an hour on the hour the coda sub agent does something that causes high disk IO on the host.

I need to stop and disable CODA but all I see in the posts refer to a command "opcsubagt" which does not exist on our 11.15 Linux agents.

 

Any advice would be great, thanks

 

 

 

Change number of open files for opcuiwwwOpen in a New Window

Hello,

Running OML 9.21 on Centos 6.8. We have soft and hard limits in /etc/security/limits.conf to 65000 for all users. However, opcuiwww.ldap shows a limit of 4096 (when looking at /proc/<pid>/limits). Is there a way to get opcuiwww.ldap to start up with a higher limit? '

Thanks for any input.

Bob

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