HPE Software Products: Systems Management (OpenView-OP Mgmt) Support and News Forum
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Operations Agent: the oacore and hpsensor components are aborted and I can get them restartedOpen in a New Window

I am running  version 12.01.020 of the HPE operations Agent on my Linux server (OS is:  Suse 12).    For some unknown reason the oacore and hpsensor components are aborted and I can't get them restared.   Are the two related?    Will one take down the other?     Is there another log file that I can look at besides the /var/opt/OV/log/System.txt?

System setup:
Single server setup OMIserver:   vDEV2-win-342
Node:                                            vDEV2-int-081

 

What have I done:

  • I have run ovc -start and opcagt -start with no luck.  
  • rebooted the server thinking this would help
  • Removed and recreated the oacore database and tried the -start again

 

Here is the information on that I have gathered so far.

omiuser@vdev2-int-081:/var/opt/OV/log> opcagt
midaemon Measurement Interface daemon (6718) Running
ttd ARM registration daemon (7158) Running
perfalarm Alarm generator (9203) Running
perfd real time server (7899) Running
agtrep OV Discovery Agent AGENT,AgtRep (8301) Running
hpsensor HP Compute Sensor AGENT,OA Aborted
oacore Operations Agent Core AGENT,OA Aborted
opcacta OVO Action Agent AGENT,EA (6765) Running
opcmsga OVO Message Agent AGENT,EA (6724) Running
ovbbccb OV Communication Broker CORE (6672) Running
ovcd OV Control CORE (6664) Running
ovconfd OV Config and Deploy COREXT (6694) Running
Agent Health Status: Critical, Time:Tue Mar 21 12:24:58 2017

Message Agent is not buffering.

 

omiuser@vdev2-int-081:/var/opt/OV/log> ovc -status -level 8
<snip>

hpsensor HP Compute Sensor AGENT,OA Aborted
-> Process with pid: 7287 exited with exit value: 6 at Tue Mar 21 12:14:27 2017
-> Component exited too fast (in '0' seconds), therefore it will not be automatically restarted.

oacore Operations Agent Core AGENT,OA Aborted
-> Process with pid: 8752 exited with exit value: 6 at Tue Mar 21 12:26:31 2017
-> Component exited too fast (in '2' seconds), therefore it will not be automatically restarted.

<snip>

 

 

omiuser@vdev2-int-081:~> cat /var/opt/OV/log/System.txt
<snip>
0: INF: Tue Mar 21 12:26:29 2017: ovcd (6664/139722427459328): (ctrl-212) oacore has been started. PID: 8752
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): Collection intervals: Process = 60 Global = 300 DataFile Rollover% = 20.
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): Initializing CODA
0: INF: Tue Mar 21 12:26:29 2017: oacore (8752/140397791565632): OA datasource initialization succeeded
0: INF: Tue Mar 21 12:26:31 2017: ovcd (6664/139722404734720): (ctrl-214) oacore has been exited. PID: 8752
0: ERR: Tue Mar 21 12:26:31 2017: ovcd (6664/139722404734720): (ctrl-94) Component 'oacore' exited after very short runtime, therefore it will not be automatically restarted. Use 'ovc -start oacore'.

 

Here are my steps on recreating the database:
omiuser@vdev2-int-081:~> ovc -stop oacore
omiuser@vdev2-int-081:~> rm -f /var/opt/OV/databases/oa/*
omiuser@vdev2-int-081:~> /opt/OV/bin/sqlite3 /var/opt/OV/databases/oa/oa.db < /var/opt/OV/conf/oa/Model/DMLMetaMetaSchema
omiuser@vdev2-int-081:~> ovconfchg -ns oacore -set UPDATED_MODEL_AVAILABLE TRUE
omiuser@vdev2-int-081:~> ovc -start oacore

 

I did ping between the OMI server (DEV2-win-342) and my Node server (vdev2-int-081)

miuser@vdev2-int-081:~> /opt/OV/bin/ovbbccb -ping vDEV2-win-342.devsub.dev.dce.com

vDEV2-win-342.devsub.dev.dce.com:
status=eServiceOK coreID=04901a42-e118-7591-17b4-868ee82c9048
bbcV=12.02.008 appN=ovbbccb appV=12.02.008 conn=5 time=64 ms

omiuser@vdev2-int-081:~> /opt/OV/bin/ovbbccb -ping vDEV2-int-081.devsub.dev.dce.com

vDEV2-int-081.devsub.dev.dce.com:
status=eServiceOK coreID=91880374-a4f9-7592-03ac-9ca9126c9783
bbcV=12.01.020 appN=ovbbccb appV=12.01.020 conn=2 time=59 ms

omiuser@vdev2-int-081:~>

 

 

 

Next Online Expert day OM for Unix April 27thOpen in a New Window

Hello Everyone,

Operations Manager for Unix is hosting an Online Expert Day on April 27th, 2017. Mark this on your calendars!

If you are a customer with a support contract, then we would like to invite you to join us in the Operations Manager for Unix Support Customer Forum on April 27th, when HPE Product Experts will be online for 16 hours to answer any questions regarding:

 

Any topic on Operations Manager for Unix

 

Event coverage time:             

APJ: 10:30 - 16:30 IST

EMEA: 11:00 - 17:00 CET

AMS: 07:00 - 13:00 PST

 

What is an Online Expert Day?

Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HPEExperts!

How does the Online Expert Day event work?

HPE Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the Operations Manager for Unix Support Customer Forum if you don't have access, please add your Support Agreement ID (SAID) to your HPE Passport profile and log in again.

 

To check this please do the following:

 

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hpe.com.

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.

 

For upcoming Online Expert Days, please bookmark the HPE Software Online Support Services - Forum events page.

 

If you have questions regarding the Online Expert Day event, please reply to this message.

We look forward to your attendance and your questions!

 

Regards,

HPE Software Support

 

HP OML Owned message reportOpen in a New Window

Hi Experts,

We are looking for alarms report in HP OML which will show below detail -
User wise owned active message
User wise unowned active message
User wise acknowledged message

We are struggling to get owned and unowned messsage in report.
Kindly guide on commands in HPOML to get the required report.

 

Thanks,

Vikram

 

HP OML 922 AdminUI: This action violates security of this application, therefore it is not allowedOpen in a New Window

HP OML 922 AdminUI: This action violates security of this application, therefore it is not allowed.

I could login the WebGUI by the user admin, but I was forced to change the password of admin , and couldn't cancle.

If I click other button like "servers" "Edit", all of this operations tend out to be the warning message: 'This action violates security of this application, therefore it is not allowed'. I tryed to reset the admin password by the following command: /opt/OV/OMU/adminUI/midas.sh ant -f conf/ant/admin.xml reset_admin_password, it couldn't work. I also try to use the command :ovconfchg -ovrg server -ns adminui -set DISABLE_ADVANCED_TEXT_CHECKS TRUE, it also didn't work...

Had anyone meet this problem? Could anyone give some advice? Thanks in advance!


The error log in security.log:
=================================================^M
* CSRF trace is not enabled.^M
=================================================^M

ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.RefererHeaderCheck(?) | Referer Header section had different hostname or ip!CsrfProtector
ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.isValidRequest(?) | Error in CSRF protection! : com.bes.itm.util.security.csrf.CsrfProtectorException: outside 2

ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.isValidRequest(?) |
Request : {
(GET /midas/security_warning/en?SYNC_TOKEN=BDFI-5832-UDK)@1186947276 org.eclipse.jetty.server.Request@46bf60cc}
ERROR - 2017-02-07 20:33:27,779 | CsrfProtector.isValidRequest(?) | ^M
=================================================^

 

The error log in midas.log:

ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.RefererHeaderCheck(?) | Referer Header section had different hostname or ip!CsrfProtector
ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.isValidRequest(?) | Error in CSRF protection! : com.bes.itm.util.security.csrf.CsrfProtectorException: outside 2

ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.isValidRequest(?) |
Request : {
(GET /midas/security_warning/en?SYNC_TOKEN=BDFI-5832-UDK)@1186947276 org.eclipse.jetty.server.Request@46bf60cc}
ERROR - 2017-02-07 20:33:27,790 | CsrfProtector.isValidRequest(?) | ^M
=================================================^M

ERROR - 2017-02-07 17:19:24,410 | AbstractDispatcher.onMessageExchange(?) | request failed: Authentication failed: user admin is not valid
com.bes.itm.comp.usermgmt.AuthenticationFailedException: Authentication failed: user admin is not valid
        at com.bes.itm.comp.usermgmt.UserModelServer.authenticate(Unknown Source)
        at com.bes.itm.comp.usermgmt.UserModelDispatcher.processRequest(Unknown Source)
        at com.bes.itm.comp.openadaptor.AbstractDispatcher.onMessageExchange(Unknown Source)
        at org.apache.servicemix.jbi.messaging.DeliveryChannelImpl.processInBound(DeliveryChannelImpl.java:610)
        at org.apache.servicemix.jbi.nmr.flow.AbstractFlow.doRouting(AbstractFlow.java:172)
        at org.apache.servicemix.jbi.nmr.flow.seda.SedaFlow.doRouting(SedaFlow.java:167)
        at org.apache.servicemix.jbi.nmr.flow.seda.SedaQueue$1.run(SedaQueue.java:134)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at java.lang.Thread.run(Thread.java:745)
INFO - 2017-02-07 17:19:24,639 | XPLServer.getConfigGroup(?) | Getting XPL config for OVRG name 'server' ...
INFO - 2017-02-07 19:20:00,705 | XPLServer.getConfigGroup(?) | Getting XPL config for OVRG name 'server' ...

 

 

Can 32-bit OVO agent be installed on 64-bit WindowsOpen in a New Window

Hello,

Openview version: 12.

I currently have 64-bit OVO agent on 64-bit Windows OS.

Can someone please confirm if we can install 32-bit OVO agent on 64-bit Windows OS.

Thanks,

Praveen

 

how to deploy policies in OMWOpen in a New Window

Dear Sir,

Please help me to deploy policies in OMW.

Thanks & Regards

Pravin

 

Annotations not getting populated in OMWOpen in a New Window

Hi , We are using HP SCAUTO 1.5.0 on OMW-9.0 , Windows 2008R2 ,64 Bit environment. In our configuration we have integrated NNM - OMW - SM . We are able to log calls in SM via SCAUTO but Auto -closer is not working , we have observed that annotations are not getting populated in message properties. No IM number is reflecting on OMW console. We are receiving following error in scauto.log - 03/15/2017 17:32:19 pid (4588)(7928) SCfromOMW: processing msgid (3c56d010-0977-71e7-1417-0a0506150000) 03/15/2017 17:32:19 pid (4588)(7928) GenerateSCEventTCL: Warning: line number 123 in Tcl script (EventMap\ToSC\eventmapSCfromOMW.tcl) 03/15/2017 17:32:19 pid (4588)(7928) GenerateSCEventTCL: ERROR: create_sc_event requires 1 argument, 3 found. Usage: create_sc_event 03/15/2017 17:32:19 pid (4588)(7928) GenerateSCEventTCL: Event may not be processed. Continuing... 03/15/2017 17:32:19 pid (4588)(7928) SCfromOMW: exiting Please help us to resolve this issue. We have attached the log folder in this post . Sangram

 

HP Operations Manager 9.20 system requirementsOpen in a New Window

Hi Team, I was wondering what the minimum requirements are for the HP Operations Manager 9.20?

Is there a manual that contains those informations? 

Also, what's the main difference between the UNIX and the Microsoft installation of HPOM 9.20?

 

Best regards,

Nicolas_BE

 

CODA Causing High Disk IO On Agent Nodes Each HourOpen in a New Window

Hi,

 

We have someLinux agents running on virtual servers and once an hour on the hour the coda sub agent does something that causes high disk IO on the host.

I need to stop and disable CODA but all I see in the posts refer to a command "opcsubagt" which does not exist on our 11.15 Linux agents.

 

Any advice would be great, thanks

 

 

 

Change number of open files for opcuiwwwOpen in a New Window

Hello,

Running OML 9.21 on Centos 6.8. We have soft and hard limits in /etc/security/limits.conf to 65000 for all users. However, opcuiwww.ldap shows a limit of 4096 (when looking at /proc/<pid>/limits). Is there a way to get opcuiwww.ldap to start up with a higher limit? '

Thanks for any input.

Bob

 

How to uninstall HP Tools on Linux serverOpen in a New Window

Following services running on the RHEL 6 server -

 /opt/OV/bin/OpC/opcagt -status
scopeux     Perf Agent data collector                        (4586)   Running
midaemon    Measurement Interface daemon                     (4594)   Running
ttd         ARM registration daemon                          (4574)   Running
perfalarm   Alarm generator                                  (4595)   Running
perfd       real time server                                          Stopped
coda        OV Performance Core                 COREXT       (5601)   Running
opcacta     OVO Action Agent                    AGENT,EA     (5566)   Running
opcle       OVO Logfile Encapsulator            AGENT,EA     (5606)   Running
opcmona     OVO Monitor Agent                   AGENT,EA     (5573)   Running
opcmsga     OVO Message Agent                   AGENT,EA     (5550)   Running
opcmsgi     OVO Message Interceptor             AGENT,EA     (5611)   Running
ovbbccb     OV Communication Broker             CORE         (5439)   Running
ovcd        OV Control                          CORE         (5431)   Running
ovconfd     OV Config and Deploy                COREXT       (5460)   Running

Would running the following command do a clean uninstallation of HP Tools -

/opt/OV/bin/OpC/install/oainstall.sh -remove -agent -clean

Please advise!

 

OMW 9 Remote Console Install Fails on virtual windows desktopOpen in a New Window

Hi All

Has anyone successfully installed x64 version of OMW 9 remote console on virtual Win 7 x64 build ?

Fails everytime at post install steps where it appears to be attempting to  restart the winmgmt service and all its dependencies.

Annoying because the software installation is complete, but it's impossible to interrupt and restart the services manually.

Any help greatly appreciated

 

HP OMW : Hearbeat Polling not reliableOpen in a New Window

We use OMW 9 for about 600 Agents and a few hundred SNMP Nodes which are managed with "ICMP only" using the HeartbeatPolling mechanism. After a few tests we found out, that this is not reliable. We switched some nodes off and for some alarms were generated and for some not.  Can anybody help here?

- Can the HeartbeatPolling be (fine) tuned? And is there a way to make it more reliable?

- Can we trace the HeartBeat Polling? Are there informations in logfiles?

 

Thanks!

 

perfalarm and perfalarmsrv failed HP Ops 12.02Open in a New Window

opcagt -version
12.02.008

perfalarm (Alarm generator) Stopped
perfalarmsrv (Alarm generator service) Stopped

log from system.txt:

0: INF: Wed Mar 08 14:36:22 2017: ovcd (6920/6916): (ctrl-214) ovbbccb has been exited. PID: 3928
0: INF: Wed Mar 08 14:36:33 2017: ovcd (6584/6784): (ctrl-212) ovbbccb has been started. PID: 4044
0: INF: Wed Mar 08 14:36:36 2017: ovbbccb (4044/3644): (bbc-259) Starting the OV Communication Broker on port number 383.

action:

opcagt -cleanstart still failed

is there need patches here? thanks

 

HP Operations ManagerOpen in a New Window

Hello,

I am completely new to Operations Manager software.

I have downloaded trial version of HP operations manager (OML_922.ova) and deployed the ova as VM on esxi. I dont know how to proceed further. Can someone please hand-hold me with further steps? I think i will need the administration guide and a way to deploy the agents and how to work with the deployed VM.

Thanks,

Praveen

 

JAvaGUI error using tools - OpC60-22Open in a New Window

Hi all,

After the last Upgrade of OML(9.22.190) we got an issue with JAvaGui.

If we use java gui console starting it from web link we cannot use tools. Every time we use one we got "OPC60-22 Unable to get hostname" error.

If we use JAvaGui client installed into local client we didin't get the issue.

 

Thanks

Regards

Francesco

 

 

 

 

PMD 1248 failed do deloy - Internal server errorOpen in a New Window

Dear Experts,

I have added a server to OMW. certificate were granted and installed on node but i see a problem with deployment of instrumentation or policies.

it gives below error.

PMD1248.PNG

There is no communication issue between server to node and vice versa. System.txt has no error. mgmt server and cert servers are configured properly.

ran opcagt -cleanstart but did not help.

deleted certificate, created a new coreid -> sent a new cert req -> granted and installed cert -> OK but again policy deployment has same error.

does anyone know what could be the issue? all suggestions are welcome.

-KAKA-

 

Communication problemOpen in a New Window

hi, i 've just finished of installing agent version 11.14.014. The agent is running OK and the certificated also is OK, but when i try of execute this comand "ovdeploy -cmd "date" -host baigorria" (baigorria is the name of the managed server) from pringles (name of the server when is running OM) i 've the next error:

ERROR:   (depl-228) Could not get OS type.
          (xpl-331) connect() to '[10.92.62.141]:383' failed.
           (RTL-107) Transport endpoint is not connected
           (xpl-331) connect() to '[10.92.62.141]:383' failed.
            (RTL-107) Transport endpoint is not connected


if i run the command "opcragt baigorria" the answer is:

Node baigorria.claro.amx:
Cannot get status information from node baigorria.claro.amx.  (OpC40-428)
Network communication problems occurred. (OpC40-427)

-------------------------------------------------------------------------------
 CTRL - CommunicationException:
-------------------------------------------------------------------------------
(ctrl-21) Communication error when executing 'Status' method.
 (xpl-331) connect() to '[10.92.62.141]:383' failed.
  (RTL-107) Transport endpoint is not connected
  (xpl-331) connect() to '[10.92.62.141]:383' failed.
   (RTL-107) Transport endpoint is not connected (OpC40-2130)
Failed.

but the result to "ping baigorria" is OK.

Someone know how to resolve the problem?
Thanks, any help it's welcome.

 

Can't perform message operation 'add annotation' for HPOM message 'b50b8a72-f749-71e6-11bb-0a57284d0Open in a New Window

We have a similar error message with OMi-OML integration.

Can't perform message operation 'add annotation' for HPOM message 'b50b8a72-f749-71e6-11bb-0a57284d0000' in database. (OpC40-647)

Database: ORA-01008: not all variables bound

(OpC50-15)

Any solutions here.

 

 

Mod Message:This post was moved from inactive topic https://community.hpe.com/t5/Systems-Management-OpenView-OP/Can-t-perform-message-operation-add-annotation-OVOW-duplicate/m-p/4031176#U4031176

 

DBSPI configurationOpen in a New Window

Good morning everyone..

I'm just wondering if anyone is able to point me in the drection of a decent guide / blogsite etc that can walk me through how DBSPI works and how it should be configured correctly?

I've been reading the InstallConfig v12.04 guide but I'm finding it worse than useless. That and the fact the actions it tells me to run just don't work.

For example step 1 tells me to assign the nodes to a node group.
Now do I assign the physical database nodes to the group, the virtual nodes to a group or do they both go in the same group? The virtual nodes are the FQDN of the database itself.

Step 4 talks about configuring the connection and recommends I use the Configure DB Connections from the Java console however when I do that I get a command can not be found error.

Command: dbspixterm -title "DBSPI cfg on `hostname`" -e dbspicfg.sh
produced the following output error:

Error: Specified file was not found.
with exit code: 3

So I logon to the node in question and run dbspicfg and nothing happens, I've tried appending /? and -help but nothing.

The guide doesn't explain what the local.config file or the dbtab file or how they are used.

I'm also confused with the discovery, for example there are 9 databases on this server but the license repotr is telling me there are 18...

Any help or possibly a point in the right drection would be much appreciated.

Cheers
CB

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