HPE Software Products: Systems Management (OpenView-OP Mgmt) Support and News Forum
Share |

February 23rd: Online Expert Day OMU/OMW/OAOpen in a New Window

Hello Everyone,

Operations Manager for Windows & Unix and Operations Agent are hosting an Online Expert Day on February 23rd, 2017. Mark this on your calendars!

If you are a customer with a support contract, then we would like to invite you to join us Operations Manager for Windows Support Customer Forum & Operations Manager for Unix Support Customer Forum on February 23rd, when HPE Product Experts will be online for 16 hours to answer any questions regarding:

 

Any topic on Operations Manager for Unix/Windows and Operations Agent & InfraSPIs

 

Event coverage time:             

APJ: 10:30 - 16:30 IST

EMEA: 11:00 - 17:00 CET

AMS: 07:00 - 13:00 PST

 

What is an Online Expert Day?

Online Expert Day is an event when HPE product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HPEExperts!

How does the Online Expert Day event work?

HPE Experts will be online for 24 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the Operations Manager for Windows Support Customer Forum & Operations Manager for Unix Support Customer Forum if you don't have access, please add your Support Agreement ID (SAID) to your HPE Passport profile and log in again.

 

To check this please do the following:

 

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hpe.com.

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.

 

For upcoming Online Expert Days, please bookmark the HP Software Online Support Services - Forum events page.

 

If you have questions regarding the Online Expert Day event, please reply to this message.

We look forward to your attendance and your questions!

 

Regards,

HPE Software Support

 

OA 12 agents reporting to OML 9.11Open in a New Window

Hi Experts,

We are running OML 9.11 management server monitoring several thousands of OA 11.11 nodes currently. There are plans for upgrading the agents to 12.x.

1) Does OA 12.x agents will be able to report to OML 9.1 server? If yes, what are the pre-requisites on the OML server to make it ?

2) What are the agent patches need to be installed in the OML server in order to perform the remote agent upgrade from OA 11.11 to 12.x on the monitored nodes from the OML admin UI?

Thanks,
Ram.

 

HP OML Admin GUI is not working ,see snapshotOpen in a New Window

Hi,

We have issue with Admin GUI (OML 9.10) and I reinstall admin GUI but i am not able to login into Admin GUI,see snapshot ,any suggestion how to fix this , I have case open with vendor.

 

OPCMSGA will not startOpen in a New Window

Hey all,

     So I reinstalled an agent on a node and ensured that the ovconfchg has the correct cert server and management server. The ovcert -check is all ok for every field. In my management server I can even send policies to the server, sycronize and get an ovc -status from it via ovdeploy. On the node itself the only aggent stopped is opcmsga and opctrapi when I do an ovc -status -level 8. I have tried to start it but it gives me the following text in response.

opcmsga:Starting component....[FAILED]
ovbbccb:Component is already running.
ovconfd:Component is already running.

Any thoughts?

 

 

 

Doubt with OpC30-127 and OpC20-401Open in a New Window

Hi experts!!

As the title says, i´ve some doubts with this errors. I recieved the message "Can't run command scriptName. (OpC30-127) no free slot in process-info-table (OpC20-401)", my doubt is if once a space in process-info-table was freed, the script has been ejecuted or not?

I 've investigated about this error and found that a solution is change the value of the parameter MAX_NBR_PARALLEL_ACTIONS, but i couldn´t find this parameter with the command ovconfget.

maybe if the script execute once a slot is freed in the table, it´s not important change the parameter but would be better

the version of BSM is "HP BSM 9.22.131 Intermediate Patch"
the version of OM is 11.12.009
the server is a Red Hat Red Hat 6.2 Linux 2.6.32 (64 bit) with a OV version 8.60.501

Thanks so much.

 

No Automatic message since 24hours.Open in a New Window

Hello,

I'm a new admin of OM9 tool. and I'm getting this alart " form the multiple nodes & post performing queue clear and logs cleared I checked n/w is fine & agent are also working fine . test message is also arrive but still i'm having the issue . can you please provide me any solutions ?

 

Thanks

 

How to disable Service Navigator in OMU9?Open in a New Window

Hi Expert,

We have OMU9 in HPUX platform, but we don't need Service Navigator at all,  i know we can "opcservice -remove -services xxx" to remove the service created,  will it auto discovered if we removed by opcservice command.

Could we disable this whole function,

 

HP Operations Agent LicensingOpen in a New Window

This may not be the correct place, but, we'r enot getting answers through normal channels...

We're trying to buy additional HP Operations Agent Licenses. Our procurement foilks are being told that HP Operations Agent licanses can no longer be purchased, and that we must transition to OMi and use the OMi licensing structure.

First, I though the licensing was similar for OMi.

Second, this seems to not make sense since OMW OML are supported for some time to come.

Can anybody confirm or deny this claim?

Do you have a valid Product ID for the HP Operations Agent License?

Any assistance is appreciated.

Bill

 

OML default login and password (trial version)Open in a New Window

Hi does anybody knows what is the default user login and password for the OML.ova VM file ? I'm trying with a trial version and i can't find any documentation about it.

i apreciate the help that anyone can gave me.

Regards.

 

 

Timeout while starting component 'opcmona'Open in a New Window

Hi,

Unable to start opcmona in one of the Linux node.Agent status is as follows:

 

sudo /opt/OV/bin/ovc

coda OV Performance Core COREXT (145998) Running
opcacta OVO Action Agent AGENT,EA (144240) Running
opcle OVO Logfile Encapsulator AGENT,EA (144389) Running
opcmona OVO Monitor Agent AGENT,EA Aborted
opcmsga OVO Message Agent AGENT,EA (144812) Running
opcmsgi OVO Message Interceptor AGENT,EA (145088) Running
opctrapi OVO SNMP Trap Interceptor AGENT,EA (144593) Running
ovbbccb OV Communication Broker CORE (136898) Running
ovcd OV Control CORE (136885) Running
ovconfd OV Config and Deploy COREXT (136928) Running

Tried the following troubleshooting steps:

ovc -kill

ovc - start

opcagt -cleanstart

Removed the message agent queue files from the directory /var/opt/OV/tmp/OpC

But the issue is still persist. The current agent version used is 11.14.014

System.txt details as follows :

0: INF: Thu Dec 29 07:08:15 2016: ovconfd (39300/140713521129248): (conf-390) Configuration and Deploy process 'ovconfd' started.
0: ERR: Thu Dec 29 07:10:21 2016: ovcd (39232/140194327840512): (ctrl-41) Timeout while starting component 'opcmona'.
0: INF: Thu Dec 29 07:10:21 2016: opctrapi (43342/140703116207904): ../snmptrapd.c:579: Net-SNMP session open for transport [udp:162] successful.
0: INF: Thu Dec 29 07:10:22 2016: coda (43427/140074615658272): Waiting to initialize SCOPE ...
0: ERR: Thu Dec 29 07:10:22 2016: ovc (39229/139733295195936): (ctrl-7) Error in the target component.
0: INF: Thu Dec 29 07:10:27 2016: coda (43427/140074615658272): SCOPE datasource initialization succeeded
0: INF: Thu Dec 29 07:13:28 2016: coda (43427/140074615658272): Stopping CODA
0: INF: Thu Dec 29 07:13:30 2016: ovconfd (39300/140713521129248): (conf-393) Configuration and Deploy process 'ovconfd' stopped.
0: INF: Thu Dec 29 07:13:31 2016: ovbbccb (39256/140404672710432): (bbc-250) OV Communication Broker stopped. Exit code (0).


0: INF: Thu Dec 29 07:13:31 2016: ovcd (39232/140194325735168): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:13:32 2016: ovcd (39232/140194455275296): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:14:19 2016: ovconfd (63902/139629937166112): (conf-390) Configuration and Deploy process 'ovconfd' started.
0: ERR: Thu Dec 29 07:16:25 2016: ovcd (63846/140602237925120): (ctrl-41) Timeout while starting component 'opcmona'.
0: INF: Thu Dec 29 07:16:25 2016: opctrapi (65718/140644241045280): ../snmptrapd.c:579: Net-SNMP session open for transport [udp:162] successful.
0: INF: Thu Dec 29 07:16:25 2016: coda (65799/139732610066208): Waiting to initialize SCOPE ...
0: ERR: Thu Dec 29 07:16:25 2016: ovc (63829/139810764748576): (ctrl-7) Error in the target component.
0: INF: Thu Dec 29 07:16:31 2016: coda (65799/139732610066208): SCOPE datasource initialization succeeded
0: INF: Thu Dec 29 07:22:02 2016: coda (65799/139732610066208): Stopping CODA
0: INF: Thu Dec 29 07:22:04 2016: ovconfd (63902/139629937166112): (conf-393) Configuration and Deploy process 'ovconfd' stopped.
0: INF: Thu Dec 29 07:22:05 2016: ovbbccb (63854/139973914248992): (bbc-250) OV Communication Broker stopped. Exit code (0).


0: INF: Thu Dec 29 07:22:05 2016: ovcd (63846/140602237925120): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:22:06 2016: ovcd (63846/140602434402080): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:24:59 2016: ovconfd (90055/140346028070688): (conf-390) Configuration and Deploy process 'ovconfd' started.
0: ERR: Thu Dec 29 07:27:05 2016: ovcd (90018/139627748947712): (ctrl-41) Timeout while starting component 'opcmona'.
0: INF: Thu Dec 29 07:27:05 2016: opctrapi (101773/140715302749984): ../snmptrapd.c:579: Net-SNMP session open for transport [udp:162] successful.
0: INF: Thu Dec 29 07:27:06 2016: coda (103118/139632783042336): Waiting to initialize SCOPE ...
0: ERR: Thu Dec 29 07:27:06 2016: ovc (90015/140535353505568): (ctrl-7) Error in the target component.
0: INF: Thu Dec 29 07:27:11 2016: coda (103118/139632783042336): SCOPE datasource initialization succeeded
0: INF: Thu Dec 29 07:28:13 2016: coda (103118/139632783042336): Stopping CODA
0: INF: Thu Dec 29 07:28:14 2016: ovconfd (90055/140346028070688): (conf-393) Configuration and Deploy process 'ovconfd' stopped.
0: INF: Thu Dec 29 07:28:15 2016: ovbbccb (90027/140584719402784): (bbc-250) OV Communication Broker stopped. Exit code (0).


0: INF: Thu Dec 29 07:28:15 2016: ovcd (90018/139627745789696): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:28:16 2016: ovcd (90018/139627875329824): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:29:03 2016: ovconfd (112602/139980878358304): (conf-390) Configuration and Deploy process 'ovconfd' started.
0: ERR: Thu Dec 29 07:31:09 2016: ovcd (112551/139715245983488): (ctrl-41) Timeout while starting component 'opcmona'.
0: INF: Thu Dec 29 07:31:09 2016: opctrapi (114341/140072918017824): ../snmptrapd.c:579: Net-SNMP session open for transport [udp:162] successful.
0: INF: Thu Dec 29 07:31:10 2016: coda (114384/139912510125856): Waiting to initialize SCOPE ...
0: ERR: Thu Dec 29 07:31:10 2016: ovc (112534/140546306643744): (ctrl-7) Error in the target component.
0: INF: Thu Dec 29 07:31:15 2016: coda (114384/139912510125856): SCOPE datasource initialization succeeded
0: INF: Thu Dec 29 07:34:18 2016: coda (114384/139912510125856): Stopping CODA
0: INF: Thu Dec 29 07:34:19 2016: ovconfd (112602/139980878358304): (conf-393) Configuration and Deploy process 'ovconfd' stopped.
0: INF: Thu Dec 29 07:34:20 2016: ovbbccb (112559/140270503077664): (bbc-250) OV Communication Broker stopped. Exit code (0).


0: INF: Thu Dec 29 07:34:20 2016: ovcd (112551/139715244930816): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:34:21 2016: ovcd (112551/139715373418272): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Thu Dec 29 07:35:08 2016: ovconfd (126939/140689395730208): (conf-390) Configuration and Deploy process 'ovconfd' started.
0: ERR: Thu Dec 29 07:37:14 2016: ovcd (126886/140438905272064): (ctrl-41) Timeout while starting component 'opcmona'.
0: INF: Thu Dec 29 07:37:14 2016: opctrapi (136908/140427240052512): ../snmptrapd.c:579: Net-SNMP session open for transport [udp:162] successful.
0: INF: Thu Dec 29 07:37:15 2016: coda (136947/140285414168352): Waiting to initialize SCOPE ...
0: ERR: Thu Dec 29 07:37:15 2016: ovc (126869/140236159416096): (ctrl-7) Error in the target component.
0: INF: Thu Dec 29 07:37:20 2016: coda (136947/140285414168352): SCOPE datasource initialization succeeded

Can someone please check and suggest some workaround for this ??

 

Log file OpC errorOpen in a New Window

Hello Experts,

I have the below line that I need to capture in OpsB logfile monitor

1/12/2016 17:24,52,Error,Live server monitoring failed,Failure-SYD-3,8,,SYD-3

I am using the below pattern match:

<#.date> <#.time>,<#.eventID>,<[Error|Warning|Information].Severity>,<*.error_text>,<*.Application><#.EventNumber>,,<@CI>

It gives me the below error:
Syntax error in pattern definition "<#.date> <#.time>,<#.eventID>,<[Error|Warning|Information].Severity>,<*.error_text>,<*.Application><#.EventNumber>,,<@CI>\n\r". (OpC20-235)
Configuration file 'VMS LOGS' contains syntax errors. (OpC20-206)

I am trying to read it from C:\VMS.csv


Please help me out in this.

Thanks and Regards
Utkarsh Patel

 

CI relationship mapping for integraitonOpen in a New Window

receiving key error , using mapping xml for servicenow integration .py package script reads KeyError : link type

<link source_link_type="Runs on Runs" target_link_type="composition"  

has anyone seen this error. Is there a key attribute that needs to be specified to get relationships from servicenow using servicenow population adapter in hp?

 

OVC starting/stopping itselfOpen in a New Window

We've migrated a host from Solaris to Linux.   The installtion of OpenView is fresh, but the agent is exhibiting odd behavior.

Every 15 minutes, I see a  root owned process running OVC -KILL,   followed by OVC -RESTART.

What could be causing this?  Where is this activity logged?

Thanks!

 

opcmsga with pid 0 on solaris nodeOpen in a New Window

Hi all,


on one node we got the message
(MS467) Message agent on node "node-name" is not running.
The Self Manager detected that the message agent on the managed node terminated unexpectedly.
Check the error logfile on that node for information about the cause of the problem.
To re-start the agents, run 'opcagt -start' on the managed node.

When I run opcragt “node-name” on OM server I get and realized opcmsga with PID 0
Node: “node-name”
HPOM Managed Node status :
-------------------------
OV Performance Core coda (3519) is running
OV Communication Broker ovbbccb (3501) is running
OV Control ovcd (3500) is running
OV Config and Deploy ovconfd (3502) is running

Subagent EA:
Action Agent opcacta (3541) is running
Logfile Encapsulator opcle (3517) is running
Monitor Agent opcmona (3545) is running
Message Agent opcmsga (0) is running
Message Interceptor opcmsgi (3515) is running

**************************************************
Remote administration completed successfully on all nodes.

How could this happen?

Agent is running on Solaris 10 as non-root user.

Many thanks

Tom

 

ECA Data Store correlation on a Windows managed agentOpen in a New Window

ECA Data Store - Windows Managed Agent

Hi,

I curently have a factstore that updates messages via an external Perl script with a storable Hash.  This all works ok.

ec Policy "Correlation_Composer" 9.0  agt 11.03.11  Server 2008 R2

I would like to replace this with the data store functioality.

I have created ecs_comp.ds in %OvDataDir%\conf\eaagt

#"%OvDataDir%\conf\eaagt\ecs_comp.ds"#Thu Dec 15 16:20:20#1#0

ADD DATA("TEST123", 1)

I have tried not quoting the path and the full path.  There are spaces in the directory name "HP BTO Software" which can be problematic.

The problem is in tring to load the data:

ecsmgr -i 12 -data_load ecs_comp esc_comp.fs

Failed to load the datastore

Anyone know what I'm doing wrong?

Thanks

 

Monitoring software ports in HP Operations Manager iOpen in a New Window

Hi Team,

Any one knows how to monitor software ports in HP Operations Manager.

we have a requirement in which we need to monitor software ports of servers where the agents sits.

 

Regards,

Sumant Kulkarni

 

Windows 2003 and agentsOpen in a New Window

We have very few 2003 servers left, but in an oversite, the 12.1 agent got installed on them and now they are acting up (OACORE aborts anlong with HP senseor), I redownloaded the 11.15 agent files but cannot seem to get them to install on our 2003 servers. Anyone know a (preferably CLI) to change all my 2003's back to 11.15?

 

Thanks for any assistance 

 

Servicenow to HPOMOpen in a New Window

Hi Team 

I am working on a integration betweent HPOM and Servicenow.

I was able to pass data from HPOM to Servicnow Using Perl Script and create incident in Servicenow.

After creating incident in Servicnow i want to pass that incident number back to HPOM but i am not getting how to do that .

can someone help me in this.

 

Policy for ServiceOpen in a New Window

Hi Experts.

Im obviosly a rookie on this. I have an issue that doesnt look any difficult, but I can't figure out.

Using: HP Operations Manager Build: A.17.0.120.29 Version: A.09.00

The case is for Windows server:

If one specific service is present, let's say service 'A', then an other specific service must also be present, lets say service 'B', if not a ticket/alarm should be made. Meaning service 'A' is a prerequisite.

Example:

ServerA has service 'A' and also service 'B' : No alarm
ServerB has service 'A' but not service 'B': ALARM
ServerC has not service 'A' ..stop evaluate: No alarm

I've tried some varieties but it's not any help showing it. Suggestion on policy type, codes and so on is appreciated. Maybe you have already made a policy for this issue? Thanks.

 

Cannot start nodeeditor after OMW SQL database migration.Open in a New Window

Hi expert,

We have OMW8.16 on Windows 2008 server + SQL 2008 on windows 2003 server, because of EOL of windows 2003, so we migrate the SQL database to another Windows 2008 server with SQL 2008, after DB migration and OV reconfiguration, OMW works fine, we can verify the status by "vpstat -3 -l", all looks well and we also can open OMW console and check the new message coming, but we find one function is not work: OMW nodeeditor, if we open nodeeditor, it prompt:

License check: error retrieving the license information from the server

I also attached that screenshot,

Could anyone help me on this, are there aditional license needed for OMW nodeeditor, thanks.

 

 

 

Contact Us

Vivit Worldwide
P.O. Box 18510
Boulder, CO 80308

Email: info@vivit-worldwide.org

Mission

Vivit's mission is to serve
the Hewlett Packard
Enterprise User
Community through
Advocacy, Community,
and Education.