HPE Software Products: Systems Management (OpenView-OP Mgmt) Support and News Forum
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Error occurred in the processing of the policy 'Control_Service_WindowsDeploymentServices_CACsOpen in a New Window


i've a similar problem:

An error occurred in the processing of the policy 'Control_Service_WindowsDeploymentServices_CACs'. Please check the following errors and take corrective actions. (OpC30-797)
Error during evaluation of threshold level "Monitoring for all servcies with default actions"  (OpC30-728)
Execution of threshold script failed. (OpC30-712)
VBScript execution failed (hr = 80004005, Unknown exception from script). (OpC30-710)


Version agent: 11.11.025

OS Name:                   Microsoft Windows Server 2008 R2 Standard
OS Version:                6.1.7600 N/A Build 7600



adminui brokenOpen in a New Window


I use

OMU Administration UI version = 09.11.040
OMU Administration UI build number = 1427

Constantly falls adminUI.

The port 9662 is not listened.

netstat -an | grep 966
tcp        0      0  *.9661                 *.*                     LISTEN
tcp        0      0  *.9660                 *.*                     LISTEN

I executed

./adminui webassemblies

./adminui -start -clean

But has not helped.

In what there can be a problem?



PAM on OML 9.21 on RHEL 7.2Open in a New Window

I am in the process of enabling LDAP for my java GUI only on my new OML 9.21 (rhel 7.2). I have this same setup in my old OML (9.11 RHEL 5) yet I continue to get access denies.

Has anyone successfuly gotten the java UI to authenticate with ldap on OML 9.21 using PAM?


Commands run

ovconfchg -ovrg server -ns opc.itoUnbuffer -set OPC_USE_PAM_AUTH FALSE
ovconfchg -ovrg server -ns opc.itomessage -set OPC_USE_PAM_AUTH FALSE
ovconfchg -ovrg server -ns opc.opcuiwww -set OPC_USE_PAM_AUTH TRUE
ovconfchg -ovrg server -ns opc.opcuiwww.ldap -set OPC_USE_PAM_AUTH TRUE
ovconfchg -ovrg server -ns opc -set OPC_USE_PAM_AUTH TRUE
ovconfchg -ovrg server -ns opc -set OPCUIWWW_NO_LDAP FALSE


0: INF: Mon Feb 06 15:58:53 2017: /opt/OV/bin/OpC/opcuiwww.sh called (pid=43191)
0: INF: Mon 06 Feb 2017 03:58:53 PM MST: /opt/OV/bin/OpC/opcuiwww.sh called (pid=43191)
Mon Feb 06 15:58:53 2017: OVO server processes up and running - starting opcuiwww
Using LANG=en_US.UTF-8
0: INF: Mon Feb 06 15:58:53 2017: Using /opt/OV/bin/OpC/opcuiwww.ldap
0: INF: Mon Feb 06 15:58:53 2017: opcuiwww exited with ret=0
0: INF: Mon Feb 06 15:58:56 2017: /opt/OV/bin/OpC/opcuiwww.sh called (pid=44889)
0: INF: Mon 06 Feb 2017 03:58:56 PM MST: /opt/OV/bin/OpC/opcuiwww.sh called (pid=44889)
Mon Feb 06 15:58:56 2017: OVO server processes up and running - starting opcuiwww
Using LANG=en_US.UTF-8

System.txt contains
0: INF: Mon Feb 6 15:57:39 2017: opcuiwww.ldap (23424/140065623627520): [pamauth.c:491]: Authentication failed for user 'username' using PAM service 'ovo'. (OpC140-504)

/etc/pam.d/ovo contains
auth sufficient pam_ldap.so
auth required pam_deny.so
account required pam_permit.so


/etc/pam_ldap.conf contains the following that works from my old OML server (which was /etc/ldap.conf in rhel 5)
uri ldap://x.x.x/
base DC=FAKEDC,DC=sbc,DC=com
binddn CN=user,OU=Users,OU=correctOU,OU=Desktop,DC=FAKEDC,DC=sbc,DC=com
bindpw ########################
scope sub
pam_login_attribute sAMAccountName
pam_password ad
nss_map_attribute uid sAMAccountName
nss_map_attribute shadowLastChange pwdLastSet
nss_map_attribute uniqueMember memberOf
sasl_secprops maxssf=0
nss_initgroups_ignoreusers root,ldap,named,avahi,haldaemon,dbus,radvd,tomcat,radiusd,news,mailman,nscd,gdm
bind_timelimit 120
timelimit 120
idle_timelimit 3600
ssl no
TLS_CACERTDIR /etc/openldap/cacerts


SQL 2014 Management Pack voor HPOM v 9.0Open in a New Window

Good Afternoon,

I am facing the challenge to set up a good working (Server ) Monitoring environment for my Department.
The organisation has decided that since HPOM is already operational fopr several other departments, we will join in.

Sofar So Good, however as this poiut I need to setup a plan for monitoring SQL 2014 and I am wondering if there is a Management Pack that my organisation can import in HPOM?

Or perhaps that there is already a best practise that is to be used with counters , rules etc etc..

I hope that you can help m,e with this,

thanks in advance,



OML 9.11 - find out the policy which are not assigned to any Node in OMLOpen in a New Window

Hi ,

We have OML 9.11 and around 1400+ policy created in the environment. Now I want to find out the the policy which are not assined to any node, how i should find do it , any easy way to do it?


Acknowledge Active Messages ?Open in a New Window

OML 9.22

I want to acknowledge all alerts that belongs to message group ServiceCenter. I am opcack with user opc_adm and the command was able to aknowledge 12 alerts . But there are 100,000+ alerts in the active messages tables .

Please let me know how to acknowledge those messages.

Here's the output from opcack command ( recent ) and output of sql query

1. opcack -c user=opc_adm pass=***** -s -e msg_group=ServiceCenter

Loading messages ... (this can take some time)

Total number of messages : 3

Acknowledging messages ... (this can take some time)

Synchronizing running GUIs ...

2.SQL> select count(*) from opc_act_messages where message_group='ServiceCenter';



No SAP login in r3itosap defined for hostnameOpen in a New Window

I have deployed SAP SPI MP . I am getting below error in one of my node 

No SAP login in r3itosap defined for hostname

I can see that file is there in place :



#Keyword =HostName =SAPSystem =SAPNumber =SAPClient
=SAPUser =SAPPassword =SAPLang =Hardware[UX,NT]

HostSapAssign = =ACP =41 =100 =ITOUSER =NTX@@A62AA7DF8E
0SD220D61EP210@@ =EN =UX


what can be issue ? 


Problem with monagtqOpen in a New Window

hi experts,
i'm having the next event:
Can't retrieve value for monitor '$OvEpAdvMon__External$'.
Suppressing further error messages. (OpC30-608)
Reading monitor queue failed. (OpC30-631)
Invalid queue file '/var/opt/OV/tmp/public/OpC/monagtq' (qd = , fd = ). (OpC20-2)

I already tried with stop the agent and delete the file monagtq, or with restart the agent but i continue with the error. Searching in the foro i finded that a possible solution was do what i said above, but it doesn't work in my case.
The agent version is 8.60.005 and the OS is Ubuntu 10.04.4 LTS.
Thank, i hope someone knows how to solve the problem.


How to configure alternative Temp folder instead system variable %temp% with HP OA 11.13.007Open in a New Window

how to configure the alternative temp folder only HP Operations Agent 11.13.007 instead of using the system variable %temp%.

Windows Server 2008

HP Operations Agent v 11.13.007


Thanks in advance..


osspi not working on HP UX 11.31Open in a New Window



We recently added couple of HP UX servers in to monitoring. But the osspi is not working for these servers. there is one procmon_lagfile file and no osspi_fsmon-hash.cfg. 


Unable to convert mib2policy_No traps/notifications foundOpen in a New Window

Hi All,

I am trying to convert mib file to policyusing mib2policy tool. Unfortunately getting an error stating No traps/notifications found in the mib file. Have tried more than 4 mib file for different products, still the same error. Can anyone provide your inputs on this ??

Thanks in advance,


Message appered in OVO gui without spaces.Open in a New Window


I have the bellow issue. I'm reading a log file with a condition 



on the gui the message apperead 

1002PASPORTRemoteErroronValidateOrderWebService:com.oracle.bpel.client.BPELFault: faultName:

(no spaces apperead)


and at the message text tab appered correct

message Text

1002 PASPORT Remote Error on Validate Order Web Service:com.oracle.bpel.client.BPELFault: faultName:


what can i change in order to appered  the message  correctly?


Kind Regards


Oracle Application Server SPIOpen in a New Window


Could someone tell me where I can find the document and licensing information for OASSPI on Operations Manager for Windows?




Windows Disk Monitoring dflt_disk_util_WINOpen in a New Window

Hey Guys Using OML 9.22 and applying the Disk monitoring template dflt_disk_util_WIN to monitor disk on windows servers. We were able to apply the template and were wondering if there is a way you can modify this existing template to just monitor others drives on servers and exclude the C drive from it? Please advise if you know! Thank you


Node migrated to OMi, still send updates to OMWOpen in a New Window

Dear Experts,

I had a node managed by OMW and now it is completely managed by OMi (manager, certificate server and policy deployment all from OMi). node still remains in OMW console as still agent sends messages first to OMW (via agent based flexible management policy) which is forwarded to OMi (via server based flexible management policy).

What i see is that this node's coreid is updated on OMW side automatically.

is this expected? and what makes this update?

nodes here are very special nodes. they generate new coreid every time they rebooted and problem i have is that if on OMW they have different coreid from its original then messages are not delivered to OMW thus can not be forwarded to OMi.

any clue?



Operations ManagerOpen in a New Window

CVE-2014-2647 HP Operations Agent in HP Operations Manager (formerly OpenView Communications Broker) before 11.14 So I appear to need something after version 11.13

My security scan person reports that we have a problem CVE-2014-2647 bu the have no details.  From my research it appears to be an issue with Operations agent version 11..13 and earlier.  So i appear to need version 11.14 or later  for my  HP-UX 11v3 system but can no find it and the chat attempts have proven useless.  Can any help?





HP Operations ManagerOpen in a New Window

Where can I get a list of SI policies for HP Operations Manager?


Login Data for HP Operations Manager 9.20 English VMWareOpen in a New Window

Hi Folks,

just downloaded the VMWare for th HP Operations Manager 9.2 English.

After starting it, I'm now stuck with the OS User/Password, since there is no supporting File with the download.

Also the Chat and technical chat proofed useless.

Any ideas where to get the Data from ?




problem with mondfile.shOpen in a New Window

hi experts,

i've some problems with the script mondfile.sh. When i execute the script i receive as answer: expr: non-numeric argument expr: syntax error expr: syntax error ./mondfile2.sh: line 1481: [: -ge: unary operator expected Invalid monitor value in 'mondbfile='. (OpC30-681) the line 1481 is: if [ $REST_TS -ge 0 ] Does anyone know why it can be? I can deduce that $REST_TS is a non-numeric value. Thanks


HPOM 9 : How to setup a local user account to run commands from remote machine?Open in a New Window

We use HPOM 9 on a Windows infrastructure.  We are a heavy UNIX shop though, and want to manage node outages remotely via a UNIX admin machine.

I've created a local account (i.e.  HOSTNAME\automation) which has administrator rights to the localmachine.  However, when I login remotely as that account, and try to run OVO commands, I get the following error:

>>> print(r.std_err)
ERROR:    (NDUT1009) Following WMI error occured:
          Description: (MDLAPI305) User has no rights to execute this
          Status code: -1040252623
          Operation: ExecMethod
          Parameter info:
          Provider: WinMgmt

I see that in the User Role configuration  in the action menu, I can add users from our primary AD Domain, but no local accounts pop up to be added to any user roles.

Is there a way to accomplish this?


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