Posted By Chris Trimper,
Tuesday, September 10, 2019
Updated: Tuesday, September 10, 2019
Many people have difficulty finding their voice or a platform to be heard. Let Vivit help you with your voice and be your platform.
Several years back I became a Vivit member because I was curious about how other people used the now Micro Focus tools in their environment. As time progressed and I networked with other users, I started to discover that I wanted to share more. Through various opportunities with Micro Focus and Vivit, I was able to find my voice and my audience. Since then I have spoken at various Micro Focus related conferences to my peers, several Vivit Local User group meetings and a handful of Vivit managed webinars. One of the most difficult things to do is stand up in front of an audience (of any size) and speak, but once I became comfortable, I found that the benefits of speaking far outweighed the fear. Here are a few that I have experienced:
Improve communication skills
Make new social connections
Expand your professional network
But if you are still terrified of walking on a stage and you are just not there yet, this year Vivit is hosting a new event, Virtual Customer Days. We are looking for people to speak/tell their story about using Micro Focus products. The big difference is the format. The content of sessions is pre-recorded video sessions where you can choose to show yourself or just speak with your keyboard and monitor providing the visuals. Each speaker will be doing a live Q/A video session, but no need to be intimidated, these are fun. This format is no different than talking to your favorite aunt or uncle via facetime, only that it is your colleagues and fellow Vivit member.
Posted By Jonathon Wright,
Thursday, July 18, 2019
Updated: Friday, July 12, 2019
Directly following on from my previous blog on the EMEA Roadshow in London the announcement of ‘ALM Octane’ local user group (LUG) on the Vivit-Worldwide slack channel #ALMOctane . A few weeks later, we organized to meet at the Micro Focus offices in London to discuss and share our experiences of enterprise adoption of ‘ALM Octane’.
Click the Vlog above for a quick summary of topics explored at the LUG event, along with some bonus follow up material see the [COMING SOON] section.
First, I would like to thank our UK LUG leader, Richard Bishop for organizing the event, then the Micro Focus partners who attended to showcase the art of the possible with ‘ALM Octane’:
Tom Millichamp (Edgewords) & Steve Brooker (EOH) – Presentation on “Test Automation with ALM Octane”
Additionally, I would like to also thank the Micro Focus customer success, research & development and product management teams for supporting the event and organizing some additional follow up content – [COMING SOON].
I was lucky enough to be involved with the ‘ALM Octane’ beta programme about 4 years ago, so had direct involvement on some of the feature enhancements such as the GERKIN syntax parser.
In the meantime, it was great to see what the Data Scientists at Piccadilly Labs have been working on pulling reference data from ALM, Jenkins, JIRA & GIT to provide Predictive ALM algorithms for example defect triage and automatically identifying the most suitable to provide the fix with over a 70% accuracy rate. Adam Smith also demonstrated the gamification and data visualization techniques to provide goal-driven insights that provide enterprise-grade executive scorecard (cascading KPIs).
After a fantastic practical end to end ‘ALM Octane’ demo from Tom Millichamp a certified Micro Focus trainer from Edgewords, the main discussion quickly focused on sharing experiences of enterprise adoption ‘ALM Octane’ product with the enterprise customers and user community at the event. The main concern raised was around the migration from the traditional ‘ALM.net’ product to ‘ALM Octane’ especially when it came to the investment of automated script repositories stored in the ‘ALM.net’ platform directly.
Migration of Test Assets from ‘ALM.net’ to ‘ALM Octane’;
Productivity improvements and PPM integration;
Leveraging UFT object repositories within LeanFT
The conversion process being only one-direction?
What will happen with AI-based object identification released this week in UFT 14.53?
Default Jenkins node is master and must be manually changed to slave node to support execution of UFT runner.
Lack of support for YAML or low-code / no-code to describe tests within pipeline (manually selecting Jenkins plugins)
Support for GERKIN execution directly from ‘ALM Octane’ test editor for SDET persona and LeanFT IDE support for Cucumber / Specflow
End to end demos featuring a breakdown of each product/capability and persona i.e. Developer, SV as Code, GITOps, CDD and collaboration (Slack/Teams).
The user community plans to follow up with Micro Focus directly on the above-raised concerns around enterprise adoption beyond ‘ALM Octane’ and will hopefully have answers for the next LUG meetup.
In the meantime, why not visit our YouTube channel and hit subscribe, that way you will be able to receive all the [COMING SOON] content mentioned in blog / VLog.
Posted By Administration,
Thursday, July 11, 2019
Updated: Friday, June 28, 2019
This year’s ADM Summit in Chicago was too good to miss! That’s why we’re bringing you the ADM Summit on Demand, where you can explore the great content presented on site; from customers sharing best practices and invaluable usage tips to product roadmaps and what’s next for the Micro Focus ADM Portfolio.
The content was built from the ground up to address common challenges and provide solid, proven solutions. Benefit from extensive insight targeted at helping you create and deploy innovative apps that not only meet but exceed customer expectations.
This year's World Quality Report states that 43% of users don’t have the right tools for the job, quick caveat, we all also know that is not just tools but culture/people and how we work, i.e, process/methodology.
But for the moment let us focus on the Toolsmith when selecting a new tool. What is one of the most important assessment criteria? How to get data in and more importantly getting it out again? Vendor lock-in is one of the deadly sins of any software provider.
When we talk about getting data out, the first thing that comes to mind is a spreadsheet or a CSV (flat file) from 1972. Thankfully, as we enter 2020 we can now rest assured that Micro Focus has our back when it comes to next-generation Predictive Analytics, that global giants like the Ubers of the world rely on.
I remember when I started out, my go-to reference material was the TestDirector API manual, over 20 years later I still have customers pulling data out of the same data schema for reporting cascading KPI across the business.
This behavior needs to stop, especially when we look at the amazing integrations that Micro Focus provide like support for Grafana, InfluxDB, and Vertica.
This becomes essential when it comes to continuous deployment and delivery (CDD) as well as support for process mining for robotic process automation.
After speaking with Renato Quedas at some lengths from Product Management around the shift from Application Lifecycle Intelligence (ALI) to Micro Focus Connect (MFC) across the product families.
This is excellent news for a global organisation that is looking to adopt enterprise-wide platforms like Octane, which Vivit facilitated the first ever ALM Octane user community during the breakout.
If you are interested in getting involved, the next Vivit Local User Group will be hosted at the Micro Focus offices in London on Monday 8th July between 15:00 to 17:00 GMT or join the live Q&A on our Slack (http://bit.ly/VivitWorldwide) channel on #ALMOctane.
Additional, I’m proud to announce that the Vivit Virtual Customer Days will be shortly announced for October 8th – 10th and the call for submissions are now open (http://bit.ly/VivitVirtualConference).
Before I go, I just wanted to share a few more upcoming product announcements, having previously written a book on Unified Functional Tester the product re-branding came as a bit of a shock.
Personally, I really like the UFT Developer, I had seen this change on a prior roadmap, but cannot quite get my head around UFT One? (unless they have secret plans to support consoles) also Mobile Center to UFT Mobile is really going to confuse people.
The announcement of the rebranding of LoadRunner Enterprise and Cloud from Performance Centre and StormRunner is great and the changes to the user interface look fantastic.
Looking forward to what Micro Focus has in store for us all, as we continue to follow the Micro Focus EMEA Roadshow next month!
Posted By Jonathon Wright,
Tuesday, June 18, 2019
Updated: Tuesday, June 18, 2019
by Jonathon Wright
Vivit Board President
Following on from my prior blog on “Discover the New,” in Berlin Micro Focus vision was clear, exactly a year on today the messaging has evolved.
Driving the ‘Digital Transformation’ journey was no longer just C-suite discussion around ‘Agility’, ‘Speed’, ‘Cost’ and most importantly ‘Pivoting’. However, when it came down to ‘just doing it’ the ‘People’, ‘Process’ and ‘Technology’ was not just ‘not ready’. The question is ‘are you really ready’ now?
The question is was ‘Digital Transformation’ really a necessary evil? What companies were doing that was so wrong that they needed to fundamentally ‘Change’. If you asked the research communities a few years ago, what the IT landscape should look like by 2020? I’m pretty sure they would have predicted something very different.
This year the messaging has evolved to more ‘Don’t Panic.’ It is more around leveraging your investment, not throwing everything away and starting again. I strongly believe this holds true when it comes to ‘tooling’, the temptation to switch to something ‘shiny and new’ or free, over something ‘proven and enterprise-grade’ with an associated cost.
The adoption of open-standards/open-source is essential for the success towards failing fast and learning rapidly. They also need to provide enterprise scale (not just SaaS’fy or cloud support), more importantly the capabilities within the ITOM realm of operational site reliability (i.e., OpsDev) and chaos engineering (i.e., systemic failure).
When I spoke with Jerome the CTO, this last time last year, his biggest challenge was how to build the ability to provide insight across ‘toolchains’ for heritage products, this ability to have a single plane of glass to apply predictive analytics technologies within the ADM, ITOM & Security stacks (i.e. common data store/schemas).
My question for Micro Focus was this year, with them starting to offer cognitive technologies such as ‘Predictive Analytics’ platforms across the stack (such as Vertica). How do they plan to also support organisations building Enterprise A.I platforms (GATED.AI) and next generation technologies (such as GraphDB / TensorFlow / Kafka) and the associated process and methodologies within the ‘toolchains’ to support Intelligence Operations (AIOps).
Posted By Vesna Soraic,
Thursday, June 13, 2019
Updated: Friday, May 31, 2019
by Vesna Soraic
Senior Product Marketing Manager
A few days ago, precisely on June 7, Micro Focus released SMAX 2019.05. If you are a SMAX customer or if you are following news about Micro Focus’ machine learning based solution for ESM, ITSM and ITAM, then you know we bring new versions punctually every quarter. This May release comes with some exciting new capabilities and over a dozen of features suggested and most voted by our customers.
Major new and enhanced capabilities include:
Smart virtual agent, with AI Natural Language Understanding (NLU), which provides automated support through conversations and executing tasks
SMAX apps Marketplace and the ability to publish and distribute SMAX apps
Google cloud support with managed Kubernetes, which lowers the entry barrier to containers and admin costs
Unit-based licensing for even bigger license flexibility
Let’s take a brief look into each of these new capabilities.
The smart virtual agent, named ‘Max’, is conversational now, and understands and correlates users' text inputs with intents to recognize new intents, using NLU and machine learning based on embedded AI technology. This enables Max to mimic an interactive and human-like experience for end users. Max can be trained for users’ intents, but most importantly, the system will learn automatically from service desk activities and structured and unstructured data. This capability is based on the industry-standard design you can find in Amazon Alexa and Google Dialog Flow. Smart virtual agent can still perform a smart search based on embedded IDOL and can drive automation, for example, to reset user password or update their profiles. As your users adopt Max, expect a significant drop in the number of open tickets and a more satisfied workforce, because issues are resolved faster, uncomplicated, 24 hours a day and 7 days a week. Service desk agents have more time to spend on more important work.
Max, the new virtual agent
With SMAX 2019.05, Studio apps can be exported and published to Marketplace, imported into SMAX or moved to another tenant. Micro Focus and its partners can now build reusable content and share it with the community. With this release, Marketplace comes with two SMAX apps, Capacity Management and SecOps.
SMAX is based on the latest container and Kubernetes technology. In order to significantly lower the entry barrier to this technology with all its advantages, SMAX 2019.05 supports Google cloud with managed Kubernetes. This gives partners and customers easy access to a Kubernetes cluster without having them to set up and maintain it themselves. Managed Kubernetes for AWS and Azure is on our roadmap.
SMAX licenses will be sold in units for new customers, and they can decide how to split units between named and concurrent users. 1 unit equals 1 concurrent user or two named users. Customers can change the ratio at their discretion without changing the contracts. Unit-based licenses are optional for existing SMAX customers.
For more information about this SMAX release, listen to following on-demand webinars:
Posted By Jon Kies,
Thursday, June 13, 2019
Updated: Friday, May 31, 2019
by Jon Kies
Manager, ITOM Product Marketing
Network Operations Management continues to accelerate its evolution as the best choice for enterprise network management. With our latest release, we add to the substantial capabilities including our new workflow based-UI. However, the key to accessing our new capabilities is the ability to easily upgrade. The 2019.05 release provides a direct upgrade path to the classic releases of NA, NNMi, and NOM from versions 10.1x, 10.2x, 10.3x, 2018.08, and 2018.11. Customers are able to skip up to 10 intermediate releases, save time and reduce risk in upgrading, and take advantage of a variety of new features, enhancements, and quality improvements.
And, whether you’re using NNMi or Network Automation, one of the really amazing stories is the success that Accenture has had with Network Operations Management. From the go-live date, Accenture achieved 40% incident reduction, 30% reduction in mean time to repair, 90% correlation yield and reporting that brings together IT and business data. See how you can enjoy the same success as Accenture in this video.
Can't see the video above? Click here to view on YouTube.
Posted By Chris Trimper,
Thursday, May 9, 2019
Updated: Tuesday, April 30, 2019
by Chris Trimper
Vivit Education Director
A few weeks back I had the opportunity to give a talk at the Micro Focus ADM Summit in Chicago, titled 'How Independent Health reduces testing time and costs with UFT'. This session was both a technical deep dive into the capabilities lying within UFT, as well as a hope to open up eyes to features available to testers. Frequently Micro Focus is adding features and capabilities to our software and as a customer, we may not be aware of these new gems.
As we all do our own versions of spring cleaning, I encourage anyone with Micro Focus software, or those considering buying some, to look at the full feature set available. Each upgrade I take of UFT, ALM, and LoadRunner I revisit the features available to me. For example, UFT 14.52 has a really nifty feature that allows me to plug in a mobile device and automate right from my PC without the need to integrate with Mobile Center - this is huge! (And it cost me nothing - good job R&D peeps - we appreciate the consistent value you are adding for us!)
If you are unsure as to what you have, what you can do with what you have - please consider reaching out to your Micro Focus Partners, sales representatives, and your fellow Vivit members. We all love to geek out about the software we use on a consistent basis. Save a little time by knowing what you own and 'what is in your toolbox'.
Beau Richards is a fifteen-year professional in the Records Management space and specializes in Content Manager and ControlPoint. Beau has worked with all the versions including TRIM Context, HP TRIM, HPE Records Manager and now, Content Manager. Beau has achieved AIIM Practitioner certification in Electronic Records Management, Electronic Content Management, Email Management, and Managing Records and eDiscovery in SharePoint 2013.
Jerry is a Regional Manager with Micro Focus, growing relationships with key multi-vertical Commercial accounts in the South Texas, New Mexico, Arizona and Southern California regions. Jerry shares the value of the Micro Focus software solutions and related Professional Services with these customers while specifically focusing on the IT Operations Management (ITOM) portfolio.
Jerry enthusiastically volunteered to lead the Southern California Local User Groups for Vivit to foster peer to peer discussions with customers and prospects, to drive further awareness of Micro Focus solutions and to improve overall customer satisfaction.
Erik Wold is a Senior Solutions Architect and Certified Information Privacy Professional (CIPP/US) at Information First. Since 2006, he has been an avid supporter and champion for the secure content management software space. Whether content is active or not, he seeks to make sure the risk, complexity, and cost of finding it is as efficient as possible. Growing up in the Midwest and making his professional career in the sunny climates, Erik resides with his family near Miami, FL.
Erik is excited to “connect users who are looking to or have found compliance and risk reduction in managing unstructured data”. He thrives in finding the “known” in the “unknown” of dark data.
Kalyan has been a Vivit leader in the Middle East since December 2014. Currently, he is working as Presales Manager at Serviceberry Technologies. His key job role is to qualify leads, convert leads to opportunities, design solutions and assist implementation. He is a master degree graduate on software system from BITS Pilani and he has been working on Enterprise management solutions for the last 10 years. For Vivit he held a couple of meetings to share his knowledge and to discuss the Micro Focus tools, especially around the products in the ITOM space.
At Micro Focus Universe in Vienna in March, Kalyan helped by introducing a lot of people to Vivit and bringing them to the Vivit booth to learn more about the community and to sign up as a member. He is curious to learn and understand new technologies, meet people and bridge the gap between business and technology, enable C-level teams with technology updates. We are pleased to have him as a Leader and we are looking forward to the upcoming activities in the Middle East!