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Welcome New Leader - September 2017

Posted By Rhonda Quaranta, Thursday, September 7, 2017
Updated: Monday, August 28, 2017

Mac Bullock
VP of Business Development
Whitlock Infrastructure Solutions
Virginia Vivit Leader

Mac Bullock possesses over 8 years of experience in the Information Technology Sector.  As the VP of Business Development for Whitlock Infrastructure Solutions, Mac is focused on improving sales, marketing and cultivating corporate partnerships. Mac is also responsible for Whitlock’s xMatters business unit. Specifically, Mac continues to aggressively grow Whitlock’s IT Service Management practice. He is a long standing member of the HPE Partner Advisory Board.  Prior to joining Whitlock, Mac was responsible for all sales and marketing at Techport Thirteen, Inc., an HP & ServiceNow partner.  As a U.S. Naval Academy graduate and Navy pilot, Mac’s unique background provides extensive leadership and expertise to the Whitlock management team.  Most importantly, Mac is a devoted husband and father. He utilizes his “spare” time coaching youth sports, driving community outreach as an elder in his local church, and spending as much time with his family as possible.

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Vivit Board Director, Mark Ford, Takes on Community

Posted By Rhonda Quaranta, Thursday, September 7, 2017
Updated: Tuesday, August 29, 2017


Hello everyone. I'm Mark Ford, your Vivit Community Director. If you've been around Vivit for a while, you might be unfamiliar with this position. If so, you're not alone because we just recently created it. More to the point, we combined two former board positions, Membership and LUGs/SIGs, into this single director position. That means the Community Director is now a single point of contact directly involved in many areas that impact you as a Vivit member: LUG events, SIG webinars, membership surveys, profile updates, our webinar platform, the Vivit website, and even a Vivit mobile app in the works. This new structure is terrific because along with the new Advocacy Director position and our existing Education Director position, Vivit can now really focus in on its three core pillars: Advocacy, Education, and Community.

Focusing on these areas will be even more important as we transition from HPE to Micro Focus. By the time you read this, most of HPE software will have merged with Micro Focus, and Vivit will now be serving our members as Micro Focus software users. Vivit has been working hard behind the scenes for many months to be in the best possible position so that we're even more relevant after the spin merge. As a result, you will likely start to see some changes such as updated Special Interest Groups and new membership offerings. I've also identified 22 Community related initiatives to work on over the next 10 months. This is a busy time for Vivit, and rest assured we are hard at work!

I'd also like to take this time to thank the many members who filled out our recent membership survey. The response was terrific (636 responses), and the information was very valuable. We had three lucky winners who each selected an Apple watch prize. I'm also very pleased to report that over 82% of respondents agree or strongly agree that Vivit provides them with relevant information on Micro Focus software. This statistic will help us really demonstrate our relevance to Micro Focus. But the biggest takeaway that I received from the responses is that our members want more direct, hands-on networking opportunities in areas such as: Deep Dives, troubleshooting guides, regional conferences, more local events and technical sessions, success stories, hands-on training, live demos, networking opportunities, tips and tricks, contact lists of people interested in info. sharing on various topics, more LUGs and SIGs (and more active LUGs and SIGs), and ways to influence product development.

So stay tuned! You'll see more information in the coming months on these topics. 

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New Leader Blog - August 2017

Posted By Rhonda Quaranta, Thursday, August 10, 2017
Updated: Monday, July 10, 2017

Syed Husain 
Co-Founder and Principal Architect 
Adarsa Services
Vivit DevOps SIG Leader
Vivit Mid Atlantic LUG

As a cofounder and Principal Architect at Adarsa Services, Syed Husain is in a multi-faceted, agile and significantly dynamic role which is crucial in the process of making technology investments, governance and the enablement of digital transformations for his clients.

Syed is experienced in development and operations (DevOps) of secure, lean and rapid software delivery of enterprise applications for the public and private sector. Through his professional career, he has gained domain knowledge and experience in software applications and product development for various industries such as Healthcare, Finance, Media, Staffing, and Government Services. He is passionate about implementing enterprise solutions which facilitate industry verticals to be more efficient, maximize value and improve return on investment (ROI).

His expertise in Software Development Life Cycle (SDLC) and application delivery management with focus on quality and automation, equipped Syed to design solutions that reduced time to market for new ideas without compromising security and quality.

Syed is trained and certified in HP Unified Functional Testing (UFT), HP Application Lifecycle Management (ALM), HP Performance Center, ISC2 Certified Secure Software Lifecycle Professional (CSSLP), ISTQB Certified Tester, ITIL version 3, and SAFe Agilist. He was also part of the HP R&D design partnership program for their latest functional test automation product, HP LeanFT.

Syed is a proud member of Vivit Mid Atlantic LUG and now excited to be a Vivit DevOps SIG leader.

“As a longtime Vivit member, I had the privilege of engaging with other members of the HPE Software community, connect with thought leaders, and access to education which helped develop my career tremendously. Now as a Vivit DevOps SIG leader, I believe my expertise and domain knowledge will benefit other members, create awareness, gain new interest, and increase membership engagement for our group.” 


Petamber Pahuja
LUG Co-Leader in Austin, Texas

Petamber joined Vivit about 2 years ago and recently became a LUG Co-Leader in Austin, Texas.  He currently works for a System Integrator, pureIntegration based in Washington, DC where he is passionate about understanding client ITOM challenges and motivated to help people find solutions.  Prior to joining pureIntegration, Petamber was with Hewlett-Packard Enterprise where he held positions in the Cloud Business Unit and Enterprise Channel Strategy team.  Both roles were focused on driving Private/Hybrid Cloud adoption in channel partner’s go-to-market execution.

Petamber began his career at The Walt Disney Company where he drove pro-forma analysis on new property developments for capital justification and executive approval.  After two years, Petamber moved into a new business unit called Next Generation Experience (evolved into MyMagic+) to plan new concepts that blended RFID technology into the parks for a more seamless Guest experience.  From there, Petamber moved to Austin, Texas to join Dell where he held positions in the Precision Product Group as well as manager of Commercial Client Pricing for North Americas.

In his free time, Petamber enjoys playing golf and has recently attempted to pick-up tennis again after a 12-year hiatus.



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So, who is Micro Focus and why is it the right partner for HPE Software?

Posted By Chris Hsu, Thursday, August 10, 2017
Updated: Thursday, July 13, 2017

"When you prepare for a global merger of this scale, it gives each company an unprecedented opportunity to look at all of their processes and take steps to optimize. We have had the luxury of stepping back and asking “how do we transform our IT platform to support our strategy for tomorrow?” Few of us ever get this opportunity."

So, who is Micro Focus and why is it the right partner for HPE Software?
By Chris Hsu | July 11, 2017


Since the announcement of the planned spin merge of HPE Software with Micro Focus, many customers have asked me a simple question: “Out of all the software companies out there, why did you select Micro Focus as your spin merge partner?”

Well, it’s actually a pretty easy question to answer—and it comes down to two things:  experience and performance. 
Micro Focus was founded over 40 years ago with a focus on COBOL. If you thought COBOL was a thing of the past, you might be surprised to learn that the COBOL business has tripled in size since 2001. In fact, in the first half of last year, COBOL grew at 14% YOY. This was driven by innovation with Visual Cobol, which allows customers to move legacy workloads on to modern deployment models such as cloud and mobile. 
On the other side, HPE Software made its debut 30 years ago with Data Protector and Network Management, products that are still core to us today and where we are still innovating. Both HPE Software and Micro Focus have grown through organic innovation and a series of acquisitions—have a look at just a few of these key acquisitions below:

To hear more from the Future Micro Focus CEO, Chris Hsu, join his highly anticipated Vivit webinar on Wednesday, August 16th at 1:00pm EST.

Register Now!

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How GDPR Can Be a Business Differentiator

Posted By Claude Couillard, Tuesday, August 8, 2017
Updated: Tuesday, August 8, 2017

By Claude Couillard
Field Marketing Manager
Canada, HPE

The General Data Protection Regulation (GDPR) comes into effect in May 2018, giving firms just one year to comply. The incoming regulation requires businesses to transform the way they manage data, with fines of up to 4 percent of company turnover for data security breaches.

Most companies are aware of the GDPR, which replaces the Data Protection Directive in place since 1995. But many see compliance as a time consuming, box-ticking exercise.

This is the wrong way of looking at the regulation, experts say. There are, in fact, many hidden benefits of GDPR compliance, including the potential to unlock previously untapped, valuable information and streamline data policies. For example, some experts say GDPR could aid businesses with cloud adoption, improve data management or even help facilitate a smoother M&A process.

Taking this into account, firms should change the way they see compliance, says Tim Grieveson chief cyber and security strategist for enterprise security products, EMEA, Hewlett Packard Enterprise.

He says: “Yes, it’s about compliance, but it is also about two other things: operational efficiency and revenue generation capabilities.” He explains: “If you understand the data you have, you get better insight into customers.”

In other words, classifying data could be a money-maker, rather than a money pit, according to Joe Garber, HPEs global vice president of marketing for information management and governance software.

"Once you get your data in order, and you gain insight into your information, you can mine it,” he points out, while noting that organisations will need to have legal basis and customer content to do this. “This will reveal valuable, strategic information about what your customers really want."

Unstructured Data

Another benefit of GDPR is it gives firms the impetus to get a handle on vast amounts of unstructured data that has been building up for many years.

“It puts you in a position where you have no choice but to tackle unstructured data head on,” says Jamal Elmellas, CTO at Auriga Consulting. “If you want to be compliant, you have to understand where personal data sits and what the business does with it. Unstructured data is the enemy of those things, so it is one of the biggest challenges.”

Firms can also use the regulation as a driver for rationalising their application portfolios, which in some cases may have grown over the years due to mergers and acquisitions.

Indeed, when businesses are drowning in data and producing more information all the time, GDPR offers much needed visibility. “The data flow and mapping exercise …allows firms to know what information they hold,” Elmellas says.

Getting started on this task can appear overwhelming. But Elmellas recommends that companies assess the data they have and then implement a targeted operating model. Firstly, he says, businesses should embed and implement GDPR requirements such as ‘the right to be forgotten’.

At the same time, Elmellas says, firms can start to build efficiencies. “They can look for duplicates and examine how they can extract efficiencies while doing GDPR implementation. This will prove to be quite successful for those who haven’t examined their data for a long time.”

This approach can help businesses derive even more value from their data, with the streamlining of information enabling companies to extract more value out of the data. Elmellas points out: “You are essentially looking at your data goldmines.”

Standing Out

Compliance can also be a differentiator from a customer perspective: Getting it right can make a business stand out in a crowded market. “It’s really just being customer friendly; it’s being transparent about how you use data and trying to sell that value,” says Will Robertson, partner at law firm Osborne Clarke. “If businesses get this right, it’s a positive way to tell employees or customers that you really value them and take them seriously.”

Part of this includes crisis management, he says, citing the example of the recent TalkTalk cyber-attack in the UK, which was notoriously handled badly by the firm.

However, he points out, a data breach doesn’t have to be a disaster. As part of GDPR, companies should work out how to manage their communications when something goes wrong.

“In tomorrow’s world of GDPR there is a business differentiator in the fact that there’s a real difference in those who handle a breach well,” says Robertson. “You will maintain the confidence of customers and employees and may be less likely to get heavy treatment from the regulator.”

The regulation can also help a business differentiate itself through efficient technology. Firms can use GDPR to get their data in order by moving to compliant cloud services, Grieveson says: “It is also a better way of doing business – cheaper, faster and you can do it anywhere and then you can create new revenue streams.”

However, as firms move towards GDPR compliance, it is important to have a strategy. With this in mind, outside expertise will help many businesses. For example, Hewlett Packard Enterprise provides a range of risk assessments and technology to support GDPR compliance.

Cyber-security is an essential element of GDPR. Firms such as HPE can offer capabilities in this area as well as the ability to protect data throughout the lifecycle.

David Kemp, EMEA specialist business consultant, HPE says: “We have engines that deal with defence of the outer core but also tools to prevent issues such as insider trading in the financial industry.”

The deadline is only one year away, so it is important that businesses start taking steps towards compliance now. Companies should first ensure that they have visibility of their data. Once this information is streamlined and reorganised, the benefits of revenue generation and operational efficiencies can be achieved.

Ultimately, the GDPR should be seen as a business differentiator, rather than an issue to be managed. But it is also important to note that no business is perfect. Robertson advises: “The practical angle is: most businesses will not be 100 percent perfect by next year. So, look at GDPR in bite sized chunks and prioritise.”

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Be sure to schedule your Vivit sessions at Protect 2017

Posted By Rhonda Quaranta, Friday, August 4, 2017
Updated: Thursday, August 3, 2017

The sessions presented by Vivit will feature “Peer to Peer Success Stories – Lessons Learned from Security Professionals.” Vivit’s sessions will discuss how they as a customer have leveraged HPE products to overcome security challenges.

Here are a few of your fellow members speaking at on Vivit’s behalf and delivering presentations onsite. Hear from them and ask them your individual questions.

Todd DeCapua, Senior Director, Technology and Product Innovation/CSC

5 digital asset security risks someone should have warned me about
Tuesday, September 12, 11:00am – 12:00pm
Breakout Session B38130 – Intelligent Security Operations

Todd DeCapua is a passionate software executive and leader. Current Sr. Dir. of Technology and Product Innovation at CSC []. Prior with HPE and co-founder of Is also VP of Innovation and Strategy on the Vivit Worldwide Board of Directors. Active online contributor and O’Reilly co-author of “Effective Performance Engineering.”

Ben Walker, Header of Security and Data/Medibank Health

Isosceles Security
Tuesday, September 12, 2:45pm – 3:45pm
Breakout Session B38165 -  Intelligent Security Operations

Ben Walker is the Head of Data and Security for Medibank Health, Australia’s largest private health insurer. Ben’s career in Information and Cyber security spans a 15 years working as a secure network administrator, project, program and portfolio manager, business development manager and information technology manager in the Defence, engineering, medical and insurance industries.

Tom Haakma, Director, Security Solutions/Merito Paper

Failing Fast: A DevOps security story 
Tuesday, September 12, 1:30pm – 2:30pm
Breakout Session T38133 – Application Security

Tom Haakma has spent the last 7 years in application security sales and consulting, most recently as Director of Security Solutions at Merito Solutions Inc and previously with the Fortify team as a sales rep working with companies such as, TD Ameritrade, FICO, Sony and Discount Tire. Tom studied computer information systems at San Diego State University where he also played football. Tom has been in the IT industry for over 24 years working with the Department of Justice and San Diego Unified Schools.

View the content catalog to browse all sessions offered onsite


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New Leader Blog - July 2017

Posted By Rhonda Quaranta, Thursday, July 13, 2017
Updated: Tuesday, June 20, 2017

We welcome the following leaders and their expertise. We invite you to join the Local User Group or Special Interest Group to share tips, best practices, and real-world experiences. Join a group by clicking on the group name under the picture and select the "Join Group” icon which will appear at the top of the group web page if you aren’t already a member. Connect to the leader by clicking on his name. Member sign-in required.

Dr. Jones Lukose Ongalo

Information Management Officer

International Criminal Court, The Hague

HPE Content Manager SIG


We welcome Dr. Jones Lukose as a new Vivit HPE Content Manager SIG leader who is responsible for the design, implementation and maintenance of integrated digital repositories for the Court. This responsibility involves the execution of the Information Management Strategy that covers both administrative and judicial areas of the Court.

He is a Senior Information management practitioner with more than 20 years of national and international experience in developing and implementing strategies to achieve operational effectiveness and regulatory compliance by leveraging ICT. His expertise includes practical experience in implementing information governance processes and systems to modernise business processes and increase information transparency. He has worked on all sides of program and system implementations from industry, independent consultant, vendor and management.

His industry experience includes: engineering, central & local governments, energy & utilities sectors, international and judicial organizations in Africa, Europe and Americas.

Key clients and projects include: International Criminal Court (ICC), United Nations International; Criminal Tribunal for Rwanda (ICTR) Local & Central Government Uganda, National Water Corporations (Kenya & Uganda), Electrogaz Utilities (Rwanda), Central Bank Uganda, USAID, GTZ and Government of Jamaica.

His specialties: E-government, transparency & governance, managing delivery teams, information governance, artificial intelligence, enterprise content management, ERP, document management systems, data management, program management, archives & records management, information security, business change & stakeholder management.

He holds a BSc in electronic engineering, Msc in Organisational Development, a PhD Computer Science and an MBA. He is currently doing research on staff motivation and digital culture in judicial areas.


Wolfgang Pagenkopf
Managing Director
Pagenkopf IT-Consulting GmbH (PITC®)  
Vivit Germany Local User Group

Wolfgang Pagenkopf is the Managing Director of Pagenkopf IT-Consulting GmbH (PITC®) and also an ITSM Managing Consultant with almost 20 years of experience in the IT Service Management area. Wolfgang has worked in several consulting and managing positions in different companies. As an ITIL Expert and an HPE AIS, his focus lies on designing and implementing ITSM processes and (HPE) tools.

“As a Vivit leader, I will try to extend the HPE Service Management product focus within the Vivit Germany Local User Group

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SIG News

Posted By Rhonda Quaranta, Thursday, July 13, 2017
Updated: Friday, June 23, 2017
Automation & Cloud Builders SIG


Darren Blumenthal
Alliance Solution Architect
Autmation & Cloud Builders SIG Leader


Oliver Hoehne
IT Consultant AG Business Solutions
Automation & Cloud Builders SIG Leader

The Vivit Automation & Cloud Builders SIG is the discussion platform for the newly released suites from the Cloud and Automation Sector of HPE. Next to this it is also the community for the users of the tools under the hood of the suites. This means Tips, Tricks and Tools from end users and HPE to all people interested in this topic.

 Solutions to be discussed in this SIG are the following:

Operations Orchestration, Cloud Service Automation, Server Automation and all others parts of the new Data Center Automation (DCA) and Hybrid Cloud Management (HCM) Suites.

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Some things about HPE Software summit 2017. Number three will shock you.

Posted By Administration, Thursday, July 13, 2017
Updated: Friday, September 1, 2017

I came to HPE Discover 2017 with fairly low expectations. I was there to talk to customers about their agile and DevOps transformations, rather than for the formal analyst program. In case you haven’t been following the news in September a newco will be formed in what HPE is calling a “spin merge” with Micro Focus, based in Newbury in the UK, to create the world’s seventh largest pure play software company. Seventh might not seem a great target, but it has the benefit of being a clear position in the market, which HP isn’t trying to hide from. Once the merger is completed, we can expect more acquisitions as the company looks to grow aggressively and move up that pecking order.

I spent two days in sessions with customers, and they seemed very calm about the transition with an expectation that their investments would be protected, maintenance contracts supported, and new functionality delivered as promised. I spoke to one customer that signed a $15m software deal with HP in late 2016, and though concerned before the event kicked off, left a great deal more confident about next steps.

Partners I talked to were also in good spirits about the transaction. One reseller said he expected the deal to be good for his business because the HPE newco would be focusing entirely on software, rather than being confused about what to sell, and when. Companies like HP that make the majority of their revenues from hardware can find it hard to focus on software. The kind of salesperson used to selling 15 servers are not the same as the kind that appreciate the longer sales cycles of enterprise software sales. Getting corporate attention in marketing and strategy is also pretty hard when you’re only a small portion of overall sales.

The new executive team for the new co makes sense. I don’t know the GMs running security and data so well, but Raffi Margoliat and Tom Goguen, running application delivery management and IT Ops management respectively clearly both have a zest for what they’re doing. New global VP of Sales and Marketing Sue Barsamian seems pretty clear on go to market and narratives.

What really changed the game was Chris Hsu, who will be CEO. He did a bang-up job of kicking off the event on day one. His story was crisp, the strategy was clear and he did an excellent job of being forward looking while not trying to hide the fact many of the assets of the combined company are very much legacy assets. Legacy assets with really good cashflow. He was unapologetic about the fact that Cobol would be a significant revenue stream in the new business, and Micro Focus has done a phenomenal job recently of driving up revenues and share price from 2011-2016 – comparable with the performance of Amazon, Facebook or Microsoft in that time frame.

To be honest the Micro Focus portfolio is a bit of a grab bag and contains a bit of a pick and mix of legacy assets – Borland, Attachmate, Serena Software to name three. Micro Focus been pursuing the classic portfolio approach to growth. It also has some intriguing more modern assets too – it owns Suse, the enterprise Linux distribution company, for example, so there is some interesting technical leadership there. IBM doesn’t own a distro, HPE will.

From a competitive perspective, while it didn’t mention it by name, HP is clearly planning to compete aggressively with Splunk, and likely Cloudera, in the market for log analysis and security incident management. The company plans to use its Vertica column oriented database, with a Kafka based ingestion engine running on top of it, to compete in big data-related markets.

The newco is going to have to execute near flawlessly to make a significant impact as a progressive software company. It is making a multicloud play for now, but that may partly reflect the parent company’s push for a hybrid IT strategy. A new software company launched would almost certainly be SaaS only if not SaaS first, and would make a bet on a particular cloud provider. We may yet see the newco chose a cloud partner for its SaaS plays. On the other hand, HPE’s enterprise customers are indeed the kind of companies that expect hybrid and multicloud support, in terms of their deployment options.

It will be hard to avoid the desire to become yet another “new CA”, serially buying companies but not being seen for organic innovation.

But if you read Stephen’s The Software Paradox, which makes the case it’s becoming ever harder to sell software even as software eats the world it’s clear challenges are going to be very real. Cloud generally and SaaS specifically are the new convenient consumption models of choice. People want to pay for services, not software. Selling traditional on prem software also prevent the creation of new data aggregation oriented business models.

I don’t want to be overly positive about HPE’s future, but I came away with a far more positive view after a couple of days in Vegas, and I know for sure that many of HPE’s major customers felt the same way.

Disclosure: HP is a client. Paid T&E.

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Shining Star Award Presented to Vivit Leader

Posted By Rhonda Quaranta, Tuesday, July 11, 2017
Updated: Monday, July 10, 2017

Shining Star Award Presented to Vivit Leader

During the EMEA Customer Forum in Dublin this past May, our Vivit Service Management SIG Leader, Mark Laird, was awarded the Shining Star Award for his presentation, The Next Generation - HPE ITSM Automation in Containers:  What’s in there for me? Mark Laird along with his Sopria Steria colleague and fellow Vivit member, Stuart Crann, discussed industry change triggers including the digital transformation, evolving customer expectations, and innovation. Challenges like a high level of customization and the need to quickly scale the architecture when onboarding new customers led them to become a part of HPE’s EPR Program for HPE ITSM Automation in containers. Moving forward, they expect benefits like faster and easier upgrades and the ability to delegate administration.

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