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Nominations are Now Open for 2019

Posted By Mark Ford, Tuesday, February 5, 2019


By Mark Ford, Vivit Secretary
Vivit Board of Directors

Vivit is pleased to announce the 2019 Board of Directors Call for Nominations.

Nominations for the 2019 Vivit Board of Directors are being accepted between February 5 and March 5, 2019. Please consider nominating members who are involved with Vivit and who you believe will provide leadership in continuing to advance our pillars of advocacy, community and education to the Micro Focus user community.

Directors have the opportunity to work with other leaders to help drive the future of our user community during this dynamic and exciting time of change. Board service provides a chance to grow both personally and professionally; it is an opportunity to develop skills while working with a team of other dedicated professionals.

Vivit’s policy is that members of the Board of Directors may not be employees of Micro Focus; however, employees of Micro Focus partners and Micro Focus customers may be nominated for and elected to the board. All nominations must be received by midnight March 5, 2019, eastern standard time.

There will be three openings to fill (three, 3-year terms) and though each member of the Vivit board serves as an officer or committee chair, nominations are for general positions on the board, not for specific offices. All nominations will be reviewed by a nominations committee made up of a subset of the current members of the board of directors, Vivit staff, and Vivit SIG and LUG leaders.

If you have questions regarding the nominations process, please contact

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The Value of Being a Vivit Leader

Posted By Rocky Pisto, Thursday, January 17, 2019
Updated: Monday, January 14, 2019


by Rocky Pisto
Vivit IT Operations SIG Leader

Have you ever wondered why someone would volunteer their time as a Vivit Local User Group (LUG) or Special Interest Group (SIG) Leader to bring Micro Focus customers together to share best practices? I would like to share my leadership journey of 16 years with you. My IT career started when I worked for PCI, an HP/HPE/Micro Focus partner, for 30 years in Michigan, Illinois, Indiana, Kentucky, and Ohio. As my career moved from selling hardware (PCs, Servers, Networks, and Storage) to Enterprise software with HP in 1993, things got very interesting.

In 1996, PCI landed its first multi-million-dollar HP OpenView deal with CompuServe in Columbus, Ohio. You may remember them as one of the first Internet companies. In fact, they owned half the Internet bandwidth at the time. To learn more about CompuServe, check them out here. (

As CompuServe evolved their implementation over the next couple of years with PCI’s help, more and more staff were hired to support the many silos of the business. The following questions at CompuServe would always come up: "Are there other companies using these tools in our area, and how can we find out how they are using them to support their businesses?” “How can we learn from other companies the best way to leverage these tools?” For over 30 years I learned that if you want to keep your customers, you have to listen to them.

In working with my customers to answer their questions, I discovered that there was an organization that brought users, partners, and HP folks together in the HP OpenView user community. This organization was running local events in a number of cities like Chicago. It was called OpenView Forum International (OVFI), the independent user community for HP Software customers run by partners and end users, but supported by HP Software.

Not being technical whatsoever, I decided to drive to Chicago to learn how to bring an OVFI user group chapter to Michigan and Ohio. These events were run in Chicago by a partner (Pepperweed, Jim Murphy) and customer (Walgreens, Henry Wojak) with support from HP Software. The chapter meeting was well attended (over 50 people), and everyone seemed to enjoy the networking and learning from each other. I liked the meeting format and decided I could build chapters and do the same thing.

As a partner representative with PCI, I decide to start a chapter for Ohio in 1999 and then in Michigan in 2000. OVFI was a very small organization run by a Board of Directors and one Executive Director. I was sent a packet that included a T-Shirt, a welcome letter, and an affiliation agreement. I was on my own with the responsibility of bringing Local User Group events to the area—no pep talk, no hand holding, with the charge to just do it. My motivation was supporting my customers, so I reached out to my best customer, Tracy Staats, and asked him to help me make sure we brought the content the community would appreciate to help grow their careers. This content included end user best practices, use cases, and events at customer sites so that we could see the operations or live demonstration right from their NOC or Data Center consoles.

It wasn't easy to convince end users to present or take the time to go through security to reserve a room for our events, but once it was arranged and the events took place, everyone saw the value of bringing fellow peers together to learn from each other and to visualize different environments and methods of using the same software toolset.

We also reached out to HP, asked for product updates, and asked them to invite their customers in the area to help bring awareness to our events and share best practices. These events were standing room only in Columbus, Cleveland, Cincinnati, Detroit and Grand Rapids over the next 16 years. We had great hosts for our events in the area from HP Offices to customers like CompuServe, WorldCom, JPMorgan Chase, Limited Brands, Big Lots, Sterling Commerce, Nationwide in Columbus; Key Bank, Sherwin-Williams, Smuckers, Jones Day, Diebold, Federal Express, Progressive Insurance, and Eaton Corp in the Cleveland-Akron Area; and Auto Club Group, Trinity Health, DTE Energy, Chrysler, Comerica, Meijer, La-Z-Boy, Spectrum Health, and Grand Valley State University in Michigan.

OVFI was renamed Vivit Worldwide after HP acquired a number of additional software solutions. The new name for all these acquisitions became HP Software.

What was the value of being a Vivit Leader to me? The reward was meeting so many people in the ITOM solutions space and networking with these end users, along with helping end users reach out beyond their comfort zone by presenting to a peer group and seeing them grow before my eyes. The appreciation from Micro Focus, Micro Focus partners, and customers for bringing them together in an independent forum where they can share success stories and use case scenarios as well as discuss issues they may be having was riveting. Customers loved to travel to other customer sites and observe company practices, skill sets, and environments to level set them on how to improve with their own company. The enthusiasm by all was contagious.

As a partner, bringing everyone together gives you a sense of what the community is doing with the tools and how the relationships work with other customers, partners, Micro Focus marketing, and support groups. It’s more about the relationship than just the technology. We have since partnered with other partners to work on joint projects or have them take over the account with their special skillset to make sure the customer is well supported. This could not have happened if it wasn't for joint presentations at Vivit LUG events.

Additionally, the community sees a partner as an enabler of supporting their solution investment, especially if education budgets are limited or nonexistent. As a LUG or SIG Leader, you don't have to be a technology presenter, just the moderator and organizer of the event. As a small regional partner, PCI was able to network with all the Micro Focus teams and customers in the area; without the role of a Vivit Leader, that would not have happened. In many cases, Vivit LUG events were the first time the Micro Focus sales representatives met their newly assigned customers. As a Vivit Leader, I had the opportunity to work closely with the Micro Focus teams and provide services for their customers.

From a software product end user perspective, Vivit events are a learning experience and in some cases, the only exposure to the Micro Focus teams and other peers in a given region. The more end users who get involved in LUG meetings, the more they get out of it. Presenting, hosting, and leading at Vivit LUG events will help them network for future opportunities. For example, being a Vivit LUG Leader working alongside Leaders from around the world in the Vivit Community grows your network. Sometimes as practitioners, you don't always get the appreciation or respect you desire from your own company, but as the facilitator of a Vivit LUG event, everyone appreciates the work effort, not to mention the growth of your leadership skills.

Micro Focus looks to the Vivit Leaders to support the community with new updates. Partners look to LUG Leaders with the ability to share use cases, and end users appreciate the networking and camaraderie of sharing with peers.

I welcome a discussion with any practitioner or partner who would like to understand the value of running a Local User Group focused on a Micro Focus solution in these areas:

  • Analytics and big data
  • Application development, test, and delivery
  • Collaboration solutions
  • Information management and governance
  • Business continuity
  • IT operations management
  • Mainframe
  • Security

Be sure to view Vivit’s recent webinar, Transform your Leadership Skills into a LUG Leader & Maximize Micro Focus Relationships.

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Mark Laird Announces Retirement

Posted By Administration, Wednesday, December 12, 2018
Mark Laird

This month brings major change for one of Vivit's best and brightest, Mark Laird. Mark is retiring from Sopra Steri and the IT industry to pursue personal interests and to spend more time with his family.

Mark has been in the IT industry for almost 30 years, and has been promoting, using and deploying Micro Focus (formerly HP(E) Software) for the past 15 years.  He worked as Group Technical Architect for Sopra Steria and was responsible for continuing to develop the HP(E), Cisco and VMware partnerships within Sopra Steria. Sopra Steria, as both an Micro Focus Partner and Customer, has a unique insight into the use of Micro Focus Software in the real world and as such, Mark served as a member of the Micro Focus Customer Advisory Board for Business Service Management, providing feedback and insight into customer requirements for future versions of the suite.

The Vivit community has had the pleasure of working with Mark for the past 8 years while he contributed in various areas.  He served as the co-leader of the Business Service Management (BSM) Special Interest Group (SIG) as well as participated in other virtual SIGs in related areas. He regularly presented within the wider Micro Focus community at conferences, webinars, roundtable events and had promoted Vivit at the HP UK Software Universe (in 2013). Mark also participated regularly in our yearly Board of Directors nominations/elections to help bring outstanding leadership to our community. Vivit proudly named Mark the EMEA Speaker of the Year in 2013 and the Top Virtual Contributor in 2014.  Mark earned these awards for his participation in live webinar events to acquire cross-training on Micro Focus products and services as well as regularly contributed to forums, blogs, and newsletters for solutions to issues or questions about Micro Focus Software product installations.

We extend our sincere thanks and gratitude to our dear friend and leader for all he has done to help grow and develop the Vivit Community.

Congratulations Mark Laird, we will miss you greatly - best of luck to you in your new chapter of life!

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Spotlight on a Volunteer - Matt Angerer

Posted By Administration, Tuesday, December 11, 2018
Updated: Thursday, December 6, 2018

Matt Angerer
Matt Angerer
Senior Presales Solution Architect, TaskTop Technologies
Software Lifecycle Integration SIG Leader

In March of 2018, Matt Angerer, active Vivit member, became the co-leader for the Software Lifecycle Integration SIG. Matt is a Senior Presales Solution Architect with Tasktop Technologies and has acquired a diverse background in IT, including 15+ years of ERP (SAP), Agile, Software Start-Up, and IT Software Delivery experience. As the founder of VerticalRent, he quickly adopted Agile principles to build a scalable software platform that is now used by over 50,000 landlords and renters across the United States. He continues to oversee operations while applying Agile principles to help his creation innovate and stay in front of the market. Matt has also consulted with many organizations filling the roles of: Product Owner, Integration Lead, Project Manager, and Integration Analyst.

With this practical experience at Tasktop as a Presales Solutions Architect, along with being a Certified Scrum Master, Certified Product Owner, and Certified Micro Focus ALM and UFT practitioner, Matt wanted to share his experience with the Vivit Community and has been organizing webinars themed around various software integration challenges and opportunities. He has helped organize and deliver two such webinars since July:

These webinars were very well received by our audience and we look forward to more Tasktop initiated Webinars in the coming year, led by Matt Angerer. Keep an eye out for a round-table discussions with 2-3 “thought leaders” and “practitioners” that will bring both the 30,000-foot view and the 2,000-foot view to the table during discussions on various topics.

Thank you Matt for all that you do for the Vivit Community!

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Vivit's November Rockstar Speakers

Posted By Administration, Thursday, November 15, 2018
Updated: Wednesday, November 14, 2018

A big thank you to all our speakers who represented Vivit this past month. Let Vivit help you take your career to the next level by joining our speaker’s bureau today. We offer outstanding opportunities for you to speak virtually or live on our behalf. If you are interested in joining our speaker’s bureau, please click here.

Matt Angerer
PreSales Engineer
Gary Brandt
OpsBridge Product Management
Micro Focus
Joe Friedrichsen
Managing Director
Bob Johnson
Chief Marketing Officer
NaveenKumar Namachivayam
Performance Test Lead
Infosys Limited
Petar Puskarich
Performance Engineer
Bank of America AVP
 Nate Rich
IT Operations Practice Expert
 Saumya Upadhyaya
OpsBridge Product Management
Micro Focus

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Micro Focus Unveils Go4SAP Program

Posted By Michael Procopio, Wednesday, November 14, 2018
Updated: Wednesday, November 7, 2018


by Michael Procopio
Product Marketing Manager, Operations Bridge
Micro Focus

For companies that use SAP it is one of their most important applications because it supports critical business processes. Micro Focus recognizes this and have developed a cross portfolio set of solutions with tuned HANA-compatible, SAP-focused content with unique intellectual property.

For Operations Bridge (OpsBridge) this means assuring your SAP environment is performing well. Also that all stakeholders have maximum visibility into how SAP and the business it is support are doing.

The goal for the solutions are that they be simple, fast, smart, and easy. For Operations Bridge this means:

  • Pre-packaged content and proven use cases
  • Operational in less than 1 FTE month, including focused SAP HANA content or less than a day using SiteScope with SAP solution templates
  • Enable business innovation, support automation and risk mitigation
  • Non-SAP expert staff can act on first time fix recommendations

Prepackaged content for Operations Bridge

  • Management Pack for Infrastructure – this covers operating system availability and performance
  • Management Pack for SAP – this covers SAP ABAP and J2EE, given a starting point it will discover all the dependencies and automatically start monitoring, it also provides specific cross domain correlation
  • Management Pack for SAP HANA – adds SAP HANA database monitoring, HANA specific discovery and monitoring
  • Operations Connector for SAP Solution Manager – collects data from SAP Solution Manager monitoring tool to bring the information into Operations Bridge for AIOps based analysis and consolidation of data to a single screen

A Business Value Dashboard showing transaction and system metrics for SAP. Click on image for a larger version.


Business Process Monitor (BPM) and Real User Monitor (RUM) are now components of OpsBridge. BPM does synthetic user transaction monitoring, Real User Monitor (RUM) monitors application traffic as it crosses the network both have specific support for SAP protocols.

Think of going to an SAP web UI to place an order. BPM will go through all the steps you do and report back availability and how long it to get from one page to the next. In addition to web UI testing BPM supports many other protocols including SAP protocols.


SiteScope provides both application, or digital experience, monitoring and infrastructure monitoring. It does agentless monitoring so it is very fast to set up, less than a day or with basic set up in less than one hour.

For application monitoring it can test application URLs and process a transaction like placing an order. For infrastructure monitoring it can log into a system and run commands to get performance data, for example run commands to see which processes are running. It has specific monitors and solution templates. A solution template is a set of specialized monitors, default metrics and thresholds, proactive tests, and best practices for a given application or component being monitored.

The SAP specific content includes:

  • SAP CCMS Alerts
  • SAP Java Web App Server
  • SAP Performance
  • SAP Work Process

For more details read then Monitoring SAP with Operations Bridge blog post or the Accelerate Your SAP Basis Work with the Go4SAP Solution Program product flyer.

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Spotlight on a Volunteer - Augustine Tumi Magashoa

Posted By Administration, Thursday, October 11, 2018
Updated: Friday, October 5, 2018

Augustine Mogashoa
Augustine Tumi Mogashoa
Director, ASQE
South Africa LUG Leader

Located in a town close to Johannesburg, South Africa, Vivit leader Tumi Mogashoa is working to revive the Local User Group in that area. In early September she attended the Micro Focus Universe in Sandton. This was a very successful event where she represented the Vivit Community and informed people about the benefits of joining the user group. Several people joined Vivit that day. Now Tumi is planning a launch session to start the discussion of the Micro Focus products.

Tumi has 13 years of experience in management, strategy and roadmap formulation for business process engineering, business intelligence, quality assurance testing and project management in information communication and technology for leading corporates across diverse industries. She joined Vivit in May 2017 and became a leader shortly after. We are looking forward to what she can do to grow the Vivit Local User Group in South Africa!

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Vivit's September Rockstar Speakers

Posted By Administration, Thursday, October 11, 2018
Updated: Monday, October 8, 2018

A big thank you to all our speakers who represented Vivit this past month. Let Vivit help you take your career to the next level by joining our speaker’s bureau today. We offer outstanding opportunities for you to speak virtually or live on our behalf. If you are interested in joining our speaker’s bureau, please click here.

Bobby Allen
CTO and Chief Evangelist
Mustali Barma
Worldwide SaaS Product Manager
Micro Focus
Andreas Birk
TQA SIG Leader
Michael Eckhoff
Executive Advisor
Amr Fahmy
Senior Consultant
Mannai Corporation QPSC
Mark Flemming
Marketing Director
 Dirk Hedderich
Senior Principal Business Consultant
Micro Focus
Daniel Horn
Senior IT Consultant AG
 Tuomas Leppilampi
Product Manager
Carsten Neise
Jonathon Wright
Digital Therapist

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World Quality Report 2018-2019: AI Will Disrupt QA

Posted By Administration, Thursday, October 11, 2018
Updated: Monday, October 8, 2018


by Malcom Isaacs
Solutions Marketing Manager
Micro Focus

If you’re not moving toward using artificial intelligence (AI) to help teams test more effectively, you’ll soon fall behind the curve, according to the World Quality Report 2018-19. And end-user satisfaction is now at the top of enterprise testing strategy goals, according to the study, recently released by Micro Focus, Capgemini and Sogeti. Key findings include: 

  • The application of AI, machine learning and analytics to do smarter automation will disrupt and transform QA testing over the next two-to-three years.
  • Businesses are using AI and automation to optimize QA for end-user satisfaction. Organizations are putting the customer first.
  • New QA roles are emerging, including data scientists, AI QA strategists and AI testing experts.

What does it all mean? You’ll need to broaden your skills, and QA teams will need to develop new approaches to validation and verification in response to AI developments. After all, if you don’t keep a close check on what your AI algorithms are doing you won’t be able to ensure quality.

AI and automation are also key to DevOps success. While organizations are reducing time to market, quality has suffered. How do you increase speed without negatively affecting quality? Today, a lack of automation is the number-one bottleneck to progress. The other is a lack of skills needed to get teams to the next level.

Want to know more about what these developments mean for you? Drop in on my webinar on October 17. 

You can also download the full report here. With Micro Focus products our system operations are performed in microseconds.” said Avsar.

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Spotlight on a Volunteer - Jim Copio

Posted By Administration, Wednesday, September 12, 2018
Updated: Wednesday, September 12, 2018

Jim Copio
Jim Copio
Manager, Whitlock Infrastructure Solutions
Carolinas LUG Leader
Operations Bridge Co-SIG Leader

In the ever-changing environment of IT, it is nice to have a constant. That constant can be a company, a product, or a person. For Vivit, we have that person in our member and Leader, Jim Copio. For 15 years, Jim has dedicated his time and talents to the Vivit organization for the enrichment of our members and for the enhancement of our User Group model. Jim is always one that will try to accommodate his schedule when asked to moderate a Vivit webinar, to represent Vivit at Micro Focus events, or to organize a Local User Group (LUG) meeting or Special Interest Group (SIG) webinar as the Carolinas LUG Co-leader and the Operations Bridge SIG Co-leader.

Most recently, Jim has contributed to several brainstorming sessions with Micro Focus around increasing support and awareness of the Vivit meetings. His experience and wealth of knowledge in the industry as a Manager at Whitlock Infrastructure Solutions (IS) has proven invaluable to Vivit. Just as he cares for his clients, Jim’s goal is to arm our members with the understanding, best practices, strategies, tools, and operational enablement to be successful.

Jim, thank you for serving our Vivit community!

Tags:  Spotlight 

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