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Advanced Training to Kick-Start Your Career

Posted By Susan Russel, Sunday, April 28, 2013
Updated: Sunday, April 28, 2013

Is it time to kick-start your IT Career?

Did you know that companies are looking to fill FTE's in the IT organization, but the skill set is nowhere to be found?

I can't tell you how many times I hear:

  • "We can't find the skill set required to support solutions we need."
  • "We have open Req's for IT Staff and can't fill them."

This is a common theme in corporate IT organizations, and Vivit wants to help you kick-start your IT career.

The Vivit user community is made up of the best and brightest. The talented individuals within our user community have years of experience with HP Solutions around the world. We can help you make a difference!

I have years of experience running Vivit local chapter events in Ohio, Michigan, and Illinois in the HP Operations suite of products (NNMi, OM, Omi BSM, SM). I often tell users "don't get too comfortable with the current technology” and "you have to grow in order to support your organization.” Sometimes I recommend they dive deeper into available products, effectively using these tools to help solve IT issues and concerns.

Through the years, we often hear that "our companies don't send us to training." Why? "It costs too much money,” "time away from the office means we return to put out fire after fire,” and "we can't seem to solve the problem right the first time"

Vivit (the official user group for HP Software Solutions) and its partners are working together to provide ways to help educate our user community. View the different training opportunities on Vivit's website.

One of the education offerings is Vivit Advanced Training, 10 different 4-hour, deep-dive training classes offered at in-person events like HP Discover on June 11, 2013. On HP Software conference surveys, you requested more deep-dive sessions. You spoke, and your Vivit user community has answered!

Vivit Advanced Training is a great solution to more in-depth sessions at HP Discover. This program has been successful in helping IT Managers and Administrators ask value-building questions, the kind of questions that result from a consulting engagement with a team of experts. There is no other venue at HP Discover that will give you four hours to focus on a particular HP Software Solution, to discuss detailed functionality, integration, and end user experience in technologies that will impact your career and company requirements.

Key features of the deep-dive classes include:

  • Four hour focus on solutions that affect your career
  • Learn from practitioners in the field at a low cost of $99/session
  • Network with peers and get answers from real-world experiences
  • Walk away with technical information and consulting level deliverables

Seating is limited to 35 attendees per session, so please register today. We look forward to meeting with you at HP Discover's Vivit Advanced Training Sessions.

Learn more about each of the 10 Advanced Training Sessions at HP Discover, June 11, 2013. 

Tags:  ALM  BPT  BSM  Data Protection  Mobile  Performance Testing  Test Automation  Training  uCMDB  UFT 

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Vivit Advanced Training -- What Registrants Are Saying

Posted By Chris Scharer, Education Chair, Board of Directors, Friday, May 25, 2012


I've talked with some of the registrants for the
Vivit Advanced Training and have compiled their input on what they are looking to get out of our classes. Following are some of the courses with what registrants have to say. You can click on their name. For a full list of Vivit Advanced Training courses and registration instructions, click here. Training will take place on June 4, 2012, in Las Vegas. It's not too late to register.


Deep Dive into HP ALM 11 (Assure)

>> Steven Hulse, Quality Assurance Systems Support Specialist with Cabela's


HP Service Manager Performance Tuning Workshop (StrataCom)

>> Laura Gardner, Developer/Administrator (HP ServiceCenter) with BD

>> Darla Burk, PR SWE

________________________________________________________________________________________________________

Deep Dive into HP ALM 11 (Assure)

Steven Hulse, Quality Assurance Systems Support Specialist with Cabela's says…

I’m the admin for our instance of ALM. I performed the upgrade from v10 to v11 and will be performing the installation of Performance Center soon. I also administer our Serena Business Mashups application and enterprise Architect.

I’ve been a tester for about 7 years now (ISTQB certified in 2007) but since ALM came on board I haven’t really tested much other than my own stuff as ALM keeps me very busy! When we upgraded to ALM we saw this as an opportunity to change and fine tune some of our processes and have been working on utilizing the cross project customizations and template features of ALM. In the past we would set up a domain and project(s) for each project that was being worked on, now we are aligning them based on the various lines of business Cabela’s has. This way we can be more efficient with test cases and requirements.

I’m also in the process of getting things ready to perform the installation of Performance Center. It looks to be like a fun challenge and a great learning experience.

I’m hoping to further my knowledge on ALM and Performance Center with not only the Deep Dive class but also obtain my certification in ALM. I’m looking forward to this year’s event and meeting other ALM, QTP and Performance Center users and "talking shop” and possibly helping them with any issues they may have. I’m in the process of teaching myself VBScripting so I can start doing more with the OTA development.

I try to be as active in the HP community as I can by participating in the Vivit, HP and Linked in forums and groups. I know there are others out there that have questions and need help and I try my best to help them as much as I can. Work keeps me busy with supporting a little over 300 users and several offshore teams so I’ve gone from an eight hour workday to almost a 24x7 support role for ALM. I don’t mind it as I know these folks need to be productive so Cabela’s can deliver legendary service and products!


HP Service Manager Performance Tuning Workshop (StrataCom)

Laura Gardner, Developer/Administrator (HP ServiceCenter) with BD says…

I am the System Administrator as well as the developer for our HP ServiceCenter 6.2 implementation. We currently use the Interaction, Incident and Change Modules as well as the Configuration Management module. Our system is highly customized on the front end, but we have made no changes to the RAD. We are pushed out to an oracle database. We plan to upgrade to ServiceManager in February 2013. I have been the Admin/Developer for over 10 years, and I still learn something new almost every day.

Darla Burk, PR SWE says…

I have worked for my current company for 16 ½ years, I have been working within the team responsible for Service Manager for 12 years. We are currently running Service Manager 9.21. We plan on upgrading to 9.3 by the end of Q3 this year. Within Service Manager we utilize all modules with the exception of Request Management which we are in the progress of implementing this year as well. We have a large volume of transactions that come in from both the client as well as web services. When we migrated to SM 9.21 at the beginning of this year we went from the majority of our users utilizing the desktop client to everyone utilizing the web client. We continue to hear complaints about the slowness of the application, hopefully I will gain some helpful tips from attending the class that we can implement to improve the overall customer experience with Service Manager.


Tags:  ALM  BSM  Executive Scorecard  HP Service Manager  Mobile  Performance Management  Training  uCMDB 

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Advanced Training at HP DISCOVER Vienna 2011

Posted By Christopher Scharer, Education Chair, Board of Directors, Monday, October 3, 2011
Updated: Tuesday, October 4, 2011

For those of you that are new to Vivit, you may not have heard about the Vivit Advanced HP Software Implementation Training that will be available at HP DISCOVER Vienna in November. This is the first year that Vivit will be offering the Training at the EMEA conference, and we are very excited about this opportunity for our members. The Vivit Advanced Training began in the US in 2007 and has since been an ideal opportunity for end users to gain valuable training on current topics. These much-demanded and highly ranked classes are four-hour deep dive implementation and integration tutorials from Vivit members who are consultants and vendors in the HP Software space. The classes start where most others leave off and provide real-world implementation experiences and examples from practitioners who are in the field solving business problems with HP Software tools every day.

Following is the course listing. You can register for these courses in conjunction with your HP DISCOVER registration account. Simply add a course as a registration item. The cost per training course is 300€. If you have questions, email me at christopher_scharer@vivit-worldwide.org

1. Deep Dive into HP ALM 11
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructor: Olli Laiho, Senior QA Consultant and HP ALM expert, Assure

After participating in this Deep Dive training, you'll know what it takes to gain full benefit of the new features in ALM 11, including e.g. Project Planning & Tracking and HP Sprinter. The course also includes many overall best practices of using and maintaining HP ALM. The training is based on extensive experience in deploying HP ALM and teaches how to successfully implement HP ALM while avoiding pitfalls.

The course is suitable for both HP Quality Center and HP ALM users.

Course level: Intermediate to Advanced

Prerequisites: Participants should have at least ½ year of experience in using HP Quality Center or HP ALM.

Target Group: Test Managers, Software Quality Engineers, QA Managers, Tool Specialists, QC Administrators

2. Deep Dive on Application Performance Engineering with Shunra Software
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructors: Mark Tomlinson, Senior Performance Engineering Consultant, and Matthew Brady, Senior Performance Engineering Consultant, Shunra Software

Take your performance testing skills to the next level! This deep dive session helps testing engineers learn a structured and repeatable approach to application performance engineering using a combination of several products from HP and Shunra Software. The Shunra Application Performance Engineering framework is a common-sense arrangement of practices, processes and deliverables that help to organize the performance engineering activities into a more comprehensive and efficient program. You'll learn how to enhance the planning of your performance tests by first discovering the real-world conditions of the end-user environment, leveraging information from production monitoring. You'll learn how to effectively incorporate real-world conditions into your testing labs or staging environment. Then we'll spend time digging into the workings of a real application and infrastructure, analyzing the performance issues and limitations. At the end, we'll help you learn how to bring all the raw data together and produce a business case for solving and improving the performance of your application and validate the remediation of the real performance issues.

Specific skills acquired will include:

  • Introduction to a repeatable framework for Application Performance Engineering
  • How to enhance performance test planning with data collected from and about the real world of the end-user. How to include more than just the basic business flows or SLAs.
  • How to recreate the real world in your testing lab – with various solutions from HP and Shunra combined
  • Single User performance testing and diagnostics – looking into application behaviors, resource abuses, application scoring
  • Multi-user performance testing – how to repeat the real-world load of multiple users consuming resources from the application systems and the infrastructure
  • Steps for Application Performance Analysis and how to correlate the information from multiple sources into actionable format for decision-making
  • Hands-on exercises for analysis and cost justifications for performance optimization or remediation

The course is suitable for users of HP products related to performance testing, monitoring, analysis and diagnostics.

Course level: Intermediate to Advanced

Prerequisites: Participants should have at least 1 year of experience in using HP LoadRunner and/or HP Diagnostics. Knowledge of Shunra products and solutions is not mandatory.

Target Group: Performance Engineers, Performance Testers, System Administrators, Network Administrators, System Analysts and Managers, Performance Management Specialists, Tool Specialists

 

3. A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructors: Richard Verburg, Technical Consultant, and David Van Heusden, Product Manager, Westbury

Attend this class and learn about the reporting options from HP Service Manager and gain practical insight into how you can access data from HP Service Manager.

Specific topics will include:

  • Why ITSM reporting? Understanding the importance of reporting from HP Service Manager and the need for an iterative approach
  • Steps involved in the reporting process: from requirements gathering to the distribution of completed reports
  • Which reporting options are available from HP Service Manager? From dashboards within HP Service Manager to generic reporting technologies to point solutions
  • Where does HP Service Manager store the data you need and how can you access this data?
  • Dealing with some of the tougher data challenges from HP Service Manager: array fields (e.g. clocks, journals), CLOBS, BLOBS
  • Hands-on exercises for defining, building and running reports
  • Reviewing reports and understanding how and where to zoom in for added value

 

Target Group: HP Service Manager users

 

4. Advanced uCMDB Management and Extension Processes
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructor: Chaim Amar, CEO, and Daniel Klevansky, CTO, UniViews

As uCMDB and BSM evolve and integrate, there is a growing need for easier, more generic integration and data management capabilities. Come for a refresh on the concepts of uCMDB and CMS in HP, specifically the architecture of the new uCMDB. Through the use of the generic DB adapter and the new uCMDB integration studio, we will demonstrate the process of customizing a discovery adapter, manipulating integrations and managing the process of CMDB population. Learn how to extend the out-of-the-box discovery capabilities and add new classes. Explore the new interface highlights and see previews of uCMDB management processes.

Target Group: uCMDB users

 

 

I look forward to seeing you in Vienna at the Vivit Advanced Training classes. And if you are interested, following is a list of our past course offerings:

2007 US Regional Event
  • Test Director, QTP Winrunner, Business Process Testing, Center Management
  • HP Change Manager Best Practices (CCM)
  • HP Radia x86 End User Computing management.
  • HP Service Center Implementation
  • BAC OVOW Integration
  • OVOU Best Practices
2009 HP Software Universe (US)
  • HP Operations Orchestrator: Implementation and Integration Strategies.
  • HP Quality Center/QTP: Enhancing Integration Using API Technology
  • HP Service Manager 7: Leveraging the Web Service Architecture for Secure, Reliable, Real Time Application Integration.
  • HP Service Manager 7: Advanced Tailoring, Concepts, and Best Practices.
2010 HP Software Universe (US)
  • Leveraging Web services architectures for secure, reliable, real-time application integrations (Monday Afternoon)
  • HP Service Manager advanced tailoring concepts and best practices
  • Run-Book Automation - What is it? What are the use cases? Is this just for the help desk? I heard it can be used for integrations?
  • Network Node Manager 8i implementation best practices
  • Advanced Sitescope VuGen scripting
  • HP Network Automation hints, tips, and implementation best practices
  • A practical approach to operational reporting from HP Service Manager / HP Service Center
  • Best practices for Customizing AlarmPoint Integrations with HP Operations Manager and Network Node Manager
2011 HP DISCOVER (US)
  • Network Node Manager 9i Implementation Best Practices
  • HP Operations Orchestrator: Implementation and Integration Strategies.
  • Advanced uCMDB Management and Extension Processes
  • HP Service Manager v9.2 Implementation Best Practices
  • HP BAC for Siebel : BPM, RUM, SiteScope Monitoring Solutions for Siebel and Advanced VuGen Scripting
  • HP NNM 7.x to HP NNMi 9 Migration path and Implementation Best Practices
  • A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center
  • Best Practices for Customizing AlarmPoint Integrations with HP Operations Manager and Network Node Manager

Sincerely,

Christopher J. Scharer

Director (Education Chair)

Tags:  ALM  Application Performance Engineering  Assure  HP Service Center  HP Service Manager  Quality Center  Shunra  Training  UCMDB  UniViews  Westbury 

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