Micro Focus News
Blog Home All Blogs

Analytics in Agile Application Delivery

Posted By Shir Goldberg, Tuesday, September 11, 2018
Analytics in application delivery has greatly evolved in the last few years. We have seen clients moving from centers of excellence to agile organizations where business lines have the freedom to operate individually or centralizing delivery functions, either internally or outsourced. Sometimes both transitions happen within the same organization concurrently!

In all scenarios, however, there is a clear need for metrics, whether a centralized solution, providing ‘one version of the truth’; or a flexible solution providing a customized, self-service experience that is different across business lines. Complicating things further, is the need to combine information from multiple systems. This is especially true in modern DevOps environments. One recent example included Micro Focus ALM, Silk Test, Jira, Jenkins and other tools.

An analytics platform in the current landscape with Agile, DevOps and digital transformations must address these 6 key areas:

Automatically gather information from multiple data sources in a meaningful manner
Making sense of data from multiple systems and connecting it together in a meaningful manner requires a data model where the entities and the relationships between them are well defined. The data model must be 'analytics friendly' and the way the data is collected and stored must provide historical value for trend and benchmark analysis.

Ability to deal with large volumes of data over time
Large volumes of data require special attention. Several areas should be addressed – the time it takes to load the data, the ability to recover from disruptions in the data load, minimal performance impact on the source system and that the data structure supports analysis on the relevant portion of the data required by the analytic use case.

Provide central dashboards (metrics & KPIs)
Central dashboards are crucial to obtaining one version of the truth; however, they do present challenges – the ability to provide value to groups that work differently or have different requirements, ability to adapt quickly to changes in organizational priorities, etc.

Provide ‘controlled’ self-service
Self-service is powerful in the hands of analysts but giving complete freedom will result in different groups reinventing the wheel and loss of standardization in the ways metrics are created and consumed. A good balance is achieved by using ‘controlled’ self-service – where the analytics building blocks are defined in the platform and the analysts use those pre-defined metrics, calculations, and visualizations to create their own analytics.

Include industry standard metric and benchmarks
Working many years with analytics in the app delivery domain, we have realized it is extremely challenging for organizations to correctly define what they need to measure. Even when they do have these definitions, it is challenging to agree what are the right thresholds and what to benchmark against.

Drive adoption by the user community
Adoption by the user community is achieved by creating excitement and engagement. This is achieved by addressing the community’s pressing problems, providing immediate value and of using modern and attractive UI.

To learn more about the process to integrate analytics into your environment, join us on September 13th at 11:00 am ET (8:00 am PT) for a VIVIT webinar.

This post has not been tagged.

Share |
PermalinkComments (0)
 

SMAX 2018.08 is available!

Posted By Michael Pott, Tuesday, August 28, 2018

Service Management Automation X (SMAX) is the first software solution for IT and Enterprise Service Management and IT Asset Management which has been built from the ground up to include machine learning and analytics. It can be deployed on premise or in the cloud, and moved from one to the other as business conditions change. It provides an engaging and modern user experience for interacting with IT and other service desks via mobile devices, intelligent chat bots, smart email, or through an easy to use web based self-service portal, and out of the box integration with market leading Universal CMDB and Discovery.

Micro Focus Service Management Automation 2018.08 has been released on August 24 and is generally available now. This SMAX release comes with improvements in various areas:

Ease of operations and enterprise readiness

  • Easy installation and configuration
  • In-place update allows to move SMAX Suite to the latest version seamlessly
  • Portal enhancements
  • All service requests submitted can be shown, filtered, and tracked by company
  • Improved search relevancy for phrase searches

Extended public cloud support

  • Enterprise readiness for Azure public cloud
  • Improved high availability of multi-master deployments on Azure by using Azure internal load balancer
  • Upgrade and migration support for AWS customers to move to latest SMAX release
  • Upgrade and disaster recovery guidelines and scripts for SMAX deployment on AWS

You can find more details about the latest SMAX 2018.08 release in https://community.softwaregrp.com/t5/IT-Service-Management-Blog/August-a-hot-month-with-hot-news-SMA-2018-08-is-available/ba-p/1663256#.W4VYFzZPoSs blog.

This post has not been tagged.

Share |
PermalinkComments (0)
 

SMA SM 2018.08 is available!

Posted By Michael Pott, Tuesday, August 28, 2018

Service Management Automation Service Manager (SMA SM) is Micro Focus' proven and enterprise-scale IT and Enterprise Service Management and IT Asset Management solution. It provides an engaging and modern user experience for interacting with IT and other service desks via mobile devices, intelligent chat bots, smart email, or through an easy to use web based self-service portal, and out of the box integration with market leading Universal CMDB and Discovery.

SMA SM is part of Micro Focus Service Management Automation 2018.08, which has been released on August 24 and is generally available now. It includes the latest CMS 2018.08 and Service Manager 9.61 releases with enhancements in various areas:

Service Manager 9.61 enhancements in enterprise readiness and ease-of use

  • Enhanced Hot Topic Analytics with improved visualization, topic clustering algorithm and removed data volume limitation
  • Smart Analytics disaster recovery solution
  • Support for Mandanten in smart ticket feature for ESS and SRC
  • Support for Microsoft Edge and PostgressSQL
  • Offerings in shopping cart of XSP can be duplicated
  • Added open localization for XSP
  • Copy/paste files/images in a record (applicable for SM agent)
  • Copy and paste change and request task plans

CMS 2018.08 enhancements

  • Increased usability through new representation for map items
  • Enhanced performance with up to 500 concurrent users and reports on millions of CIs
  • REST API enhancements
  • New discovery attributes and SAP discovery via SAP Focused Run (FRUN) solution

You can find more details about the latest SMA SM 2018.08 release in https://community.softwaregrp.com/t5/IT-Service-Management-Blog/August-a-hot-month-with-hot-news-SMA-2018-08-is-available/ba-p/1663256#.W4VYFzZPoSs blog.

This post has not been tagged.

Share |
PermalinkComments (0)
 

Top 10 Black Hat takeaways for security pros | TechBeacon

Posted By Mike Barton, Tuesday, August 28, 2018

There's always a lot of hype at cybersecurity shows. Here's what matters for security pros.

This post has not been tagged.

Share |
PermalinkComments (0)
 

4 tips for adopting enterprise machine learning | TechBeacon

Posted By Mike Barton, Tuesday, August 28, 2018

Machine learning has enormous potential, but to reap the benefits you must be positioned to take advantage of all of it. Here's how!

This post has not been tagged.

Share |
PermalinkComments (0)
 

7 habits of highly effective SDETs | TechBeacon

Posted By Mike Barton, Tuesday, August 28, 2018

Do you have what it takes to be a great Software Developer in Test (SDET)? Here are the seven traits you must possess to succeed.Click here to learn more!

This post has not been tagged.

Share |
PermalinkComments (0)
 

How a connected DevOps toolchain can help you scale | TechBeacon

Posted By Mike Barton, Tuesday, August 28, 2018


Want to scale your DevOps toolchain? Let your team use what they want, but maintain visibility and collaboration among them. Click here
to learn more!

This post has not been tagged.

Share |
PermalinkComments (0)
 

Discover new search feature within ArcSight Investigate

Posted By Caroline Oest, Tuesday, August 28, 2018
To understand our new product, ArcSight Investigate, and what need it fills, we need to first look at some of the biggest pain points of the modern SecOps team. Click here to learn more!

This post has not been tagged.

Share |
PermalinkComments (0)
 

What’s new in Operations Bridge 2018.08: 5 Updates You Need to Know

Posted By Caroline Oest, Tuesday, August 28, 2018
We are pleased to announce the availability of the Micro Focus Operations Bridge 2018.08 release. Click here to learn more!

This post has not been tagged.

Share |
PermalinkComments (0)
 

July 2018 Gartner Market Guide for Data Masking

Posted By Caroline Oest, Tuesday, August 28, 2018
Is your data protected throughout its lifecycle? Download the July 2018 Gartner Market Guide for Data Masking for more insights into how to protect your most valuable asset! Click here to learn more!

This post has not been tagged.

Share |
PermalinkComments (0)
 
Page 1 of 83
1  |  2  |  3  |  4  |  5  |  6  >   >>   >| 

Contact Us

Vivit Worldwide
P.O. Box 18510
Boulder, CO 80308

Email: contact-us@vivit-worldwide.org

Mission

Vivit's mission is to serve
the Micro Focus User
Community through
Advocacy, Community,
and Education.