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Universal Discovery CP2019.08 Introduces AWS Event-Based Discovery

Posted By Bill Dyck, Thursday, September 12, 2019
Updated: Friday, September 6, 2019

Introducing AWS Event-Based Discovery with the release of Micro Focus’s Universal Discovery’s Content Pack CP2019.08.

As we all know, resources in the cloud can come and go quickly, and scheduled based discovery can miss those resources that came and went in-between your discovery runs. With AWS Event-Based discovery, you can detect changes in resources almost as quickly as they appear and disappear! This capability is available for all supported versions of Universal CMDB by deploying this content pack and start detecting those AWS resource changes immediately! Many more details can be found here.

This content pack also includes the ability to detect and capture tags stored on Azure resources (in addition to AWS) and those tags can be used in your queries to drive your business processes through to completion.

This content pack is available now to customers of Universal Discovery by downloading from the Micro Focus ITOM Marketplace’s Universal Discovery Content Pack section.

Tags:  Micro Focus ITOM News 

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What’s new in OpsBridge 2019.08 Licensing

Posted By Michael Procopio, Thursday, September 12, 2019
Updated: Friday, September 6, 2019

We have just released a new product structure / licensing model for Operations Bridge (OpsBridge) and Application Performance Management (APM) products that simplify and give you vastly greater flexibility in how you can use licenses.

Why have we changed the licensing?
We did this for two reasons, first to simplify–previously, there were over 1000 SKUs, now there are 3. Second, and more importantly, is to provide you even more value. For example, Micro Focus developed Management Packs are now included—you can find them on the ITOM Marketplace.

Topology-Based Event Correlation (TBEC) was previously an extra-cost option with OpsBridge Premium; it is also now included along with unlimited Business Value Dashboards (BVD).

One of the best features, IMHO, is that you can change how the units are used. For example, let’s say you did a facilities consolidation which reduces the number synthetic transaction points you need. You can now use those points for additional server monitoring or any other capability in OpsBridge.

Another way you might use those freed-up points is if you want to test a capability before deciding if you want to put it in widespread use. Maybe you are not using BPM today but would like to see how it works. If you have enough extra points you are all set—no new licenses to purchase.

To find out more about this new licensing see the blog What’s new in OpsBridge 2019.08 Licensing or webinar.

We also have a technical blog post.

Tags:  Micro Focus ITOM News 

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Robotic Process Automation: Shaping the Future of Smart Enterprises

Posted By Administration, Wednesday, August 21, 2019
Robotic Process Automation employs software-based technology or “robots” to efficiently automate repetitive mundane business processes. With RPA, businesses configure bots that mimic the way humans interact with applications via a user interface to replace time-consuming, unproductive manual tasks thereby enabling the workforce to focus more on other important tasks. Learn more in this blog post.

Tags:  Micro Focus ITOM News 

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Micro Focus Introduces New Robotic Process Automation Product, Ignites Enterprise Productivity

Posted By Administration, Thursday, July 18, 2019

Designed for the enterprise, the scalable and resilient solution is first to deliver UI and API-based RPA.

Micro Focus (LSE: MCRO; NYSE: MFGP) announced the general availability of Micro Focus Robotic Process Automation (RPA) which gives companies the power to build, secure, and scale automated business processes, from legacy to modern, across the enterprise. Read more.

Tags:  Micro Focus ITOM News 

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What To Read and Listen About SMAX in July

Posted By Vesna Soraic, Thursday, July 11, 2019

With the long summer days and nice weather (at least on the northern hemisphere), you have less time for non-day-to-day work. And this is good! If you are looking for fast ways to stay current on SMAX, here is a list of short articles, papers and a couple of webinars that can help you. Enjoy!

I’ll be happy to hear from you what kind of content you like the most. Please contact me at Vesna.soraic@microfocus.com.

Tags:  Micro Focus ITOM News 

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New Research Available on Application Performance Management (APM) Tools

Posted By Michael Procopio, Thursday, July 11, 2019
If your needs have outpaced your current Application Performance Management (APM) tool(s), you’re in good company. According to a recent survey, more than half of IT Enterprises are planning to switch APM products over the next three years, so they can meet the growing needs of their organizations.

This new APM vendor analysis from independent research firm Research in Action (RIA) captures insights from 1,500+ enterprise IT managers from around the world—all with IT Operations and DevOps roles. Find out what their top investment priorities are and see what they expect from a top-notch APM solution, to help you assess your own needs. RIA’s market predictions and trends will help you better understand where the technology is heading, and spot gap areas that need your attention.

RIA analysts ranked the top 20 global vendors by comparing offerings that met the key requirements identified in the survey, and evaluated each using weighted factors such as revenue estimates, market share, customer satisfaction, and price/value ratio. Arm yourself with the data and insights you need to whittle down the vast field of competitors to a manageable list.

Get this new research.

Tags:  Micro Focus ITOM News 

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16 Best ITSM Tools 2019 by IT Business Edge

Posted By Raquel Winkler, Thursday, June 13, 2019
Updated: Monday, June 10, 2019
IT Business Edge selected Micro Focus SMAX as one of the Best ITSM Tools in 2019. Read the article here.

Tags:  Micro Focus ITOM News 

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What’s New in Operations Bridge 2019.05

Posted By Michael Procopio, Friday, June 7, 2019

The OpsBridge team is happy to announce Operations Bridge 2019.05. Here are the highlights of the new release.

Automate Hybrid IT Discovery and Monitoring

  • Agentless monitoring of Kubernetes and Dynamic Docker using Prometheus APIs
  • Extend Azure MP to support Azure Government cloud service with data into Collect Once Store Once (COSO) data lake
  • Extend VMware VROPS connector to support event filtering based on severity, time-based collection and topology default view

Consolidate Data and Reduce Noise

  • OpsBridge Connector integration with COSO
  • Containerized remote collection for existing agents

Automate AIOps and Robotize Remediation

  • Dynamic thresholding based on baseline breaches
  • AI event analytics and event reporting on mixed-mode deployments

Agentless event and performance management:

  • Multi SiteScope management dashboard to show summary of connected SiteScope servers
  • SiteScope integration with CyberArk for password management

Customize Dashboards and Reporting

  • Interactive COSO queries with BVD
  • System and event monitoring reports from COSO
  • COSO support for a shared Vertica cluster
Analyze Application Health
  • APM 9.5 multi-tenant support on SaaS

ITOM Platform

  • Containerized AWS deployment
  • Improved performance and sizing documentation

For more information check out our blog.

Tags:  Micro Focus ITOM News 

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Micro Focus IT Operations Management News

Posted By Administration, Thursday, May 2, 2019

From Michael Procopio:

Operations Manager to Operations Bridge Evolution Program

Are you using Operations Manager? Did you know we have a program offering a free upgrade to Operations Bridge Premium?

Operations Manager was originally built 25 years ago and was state of the art, it solved the problems of the day. A tribute to its design is that it still provides value today with consolidated event and performance management. 

As our industry matures new capabilities are required. Understanding IT's impact on the business requires service driven operations. That requires using all data types - metrics, events, logs, and topology from all your tools, and having adaptive event management - all with a view of business impact.

IT Process Automation (AKA RPA) is also a requirement to increase efficiency and allow you to do more with less. This includes automated monitoring - detecting resources, and starting and stopping monitoring as necessary. Further automated remediation is important, one user has automated 94% of repetitive tasks giving his team back over 20,000 hours and the company over $1 million annually.

Analytics, AIOps, is also a huge competitive advantage today, predicting issues before business impact where possible and speeding RCA in the remaining cases.

Hybrid IT is here, survey’s show over 80% of organizations are already using hybrid cloud, and this brings other requirements.

Operations Bridge was built for these new requirements and this program will help you move. 

Interested? Find out more on our evolution page or contact your Micro Focus sales representative or contact us. 


From Caroline Oest:

Case Study: Micro Focus Data Protector Wins at World's Largest Steel Company.


“Data Protector has always won against its competitors due to the combination of all its features,” - Henning Wesemann, ArcelorMittal Bremen

Tags:  Micro Focus ITOM News 

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