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A 2013 Recommended "IT Org To-Do" list for IT Executives
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Thursday, January 10, 2013 15:40

The DevOps model allows organizations to adopt and fully leverage modern innovations and collaborative practices across the historically siloed IT landscape.  It provides IT Operations with better support strategies that leverage coding languages, development tools and automated deployment practices; and provide IT Development teams with better visibility, feedback-loops and collaborative "quick-fix” tools into operational environments. This new IT model is adaptive enough to:

A)     Address an organization’s legacy design obligations with new innovative environments

B)     Show clear business value for the adoption of technologies, tools, and integrations

C)     Provide measurable IT cost and efficiency benefits of IT practices

D)     Dramatically increase global collaboration, knowledge-sharing, problem-solving and staff networking

E)      Enable and protect the creation of unique and differentiating IP for your organization

Heading into 2013 I wanted to propose a practical top-10 list for CIO’s to consider for their IT organizations. This is a list of things IT to promote businesses-growth and decrease IT costs in light of a DevOps conversation. DevOps provides a new working IT-model, that can assess the IT effort-to-business value and help align IT activities with corporate strategies. Why did I create the list? CIO’s and IT executives often sitting in the "IT forest” surrounded by urgent issues (the trees in front of them), rarely get the opportunity to step-back and look at the IT forest they live in.  The list provides some practical ideas to help IT transition from a cost-center into a business partner. The Practical CIO’s list for optimizing IT…

1)      Treat IT like a single organization – Many IT organizations have silos to address the "historic” IT complexities and manage the resources for the hand-offs and support of major projects.  Adopting (smaller) Agile practices and leverage (blended) DevOps models will increase IT efficiencies and get cross-discipline teams to work together, to simplify environments and better coordinate processes.  

2)      Expand the definition and role of IT assets – IT asset management has played a strategic best-practice role in the past for IT operations.  As IT blends efforts, consolidates it’s resources, and leverages global standardization, it creates an opportunity to be more pro-active in managing the deployment of the faster-pace of (Agile) micro-Apps, with more automation controls (Deployment as "version-controlled” Code), better visibility to target environments (Infrastructure as Code), and deep visibility into "real-user performance” data, and can help influence of future developer code-reuse decisions.  

3)      Avoid the use of Insiders, Super-heroes, Good-old-boy clubs and "Git-er-done specialist” – As IT organizations invest in "improved systems, processes, data-sharing and standards” you will find it easier to resist the use of IT magicians and power-groups that Band-Aid issues with little documentation, collaboration or regard for long-term business impacts.   4)      Reward Team Collaboration – Historically, IT organizations did not reward cross-discipline knowledge-sharing and collaborative IT efforts. IT organizations need to nurture a culture that embraces centralized "feedback-loops” across the organization, down-play the need for silos, and limit the high-impact IT decisions made in isolation. Reward "IT team success” for "global sharing” and leveraging scalable processes, activity transparency and open decision-making....

(first 3 of 10)...

IT leaders need to be clear about the vision and initiatives that drive IT budgets, IT projects and the activities of their IT teams.  Today’s IT organizations have the opportunity to embraces low-risk, faster-moving, smaller-projects, with more standards, better policy-driven controls, and optimized automation that can reduce complexity and costs from older generations of IT.   But IT leaders need to encourage teams to collaborate and reward them for embracing these innovative changes.

 For the complete article see my blog at...

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