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To view past webinar recordings, slide decks, Q&A and other supporting materials, click on the links below. If you would like more detailed information about the speakers, you can view them in the Vivit calendar. Select the Webinars category and Past events, then click on the event title corresponding to the webinar date.

1) Service Management SIG - Webinar Archives

Item Name Posted By Date Posted
3-5-19 Rapid Deployment of Micro Focus SMAX Link J. Rutten 3/5/2019
3-5-19 Rapid Deployment of Micro Focus SMAX PDF (2.51 MB) J. Rutten 3/5/2019
11-15-17 Digital Enterprises Need Fast ITSM Link J. Rutten 3/5/2019
11-15-17 Digital Enterprises Need Fast ITSM PDF (3.51 MB) J. Rutten 3/5/2019
2-23-17 HPE ITSM Automation & Containers Link J. Rutten 3/5/2019
2-23-17 HPE ITSM Automation & Containers PDF (2.35 MB) J. Rutten 3/5/2019

2) Service Management SIG - Webinar Archives

Item Name Posted By Date Posted
11-10-16 Self Service Passwords: Service Anywhere Link Administration 11/10/2016
11-10-16 Self Service Passwords: Service Anywhere PDF (2.82 MB) Administration 11/10/2016
9-8-16 HPE Service Anywhere August 2016 Release Link J. Rutten 9/9/2016
9-8-16 HPE Service Anywhere August 2016 Release PDF (3.19 MB) J. Rutten 9/9/2016
9-1-16 ITSM Self-Service Tech Makes Business Case Link J. Rutten 9/1/2016
9-1-16 ITSM Self-Service Tech Makes Business Case PDF (2.3 MB) J. Rutten 9/1/2016
9-1-16 ITSM Self-Service Tech Makes Business Case DOCX (14.11 KB) Administration 2/24/2017
8-31-16 Preview Service Mgr & ITSM Automation Ste Link Administration 8/31/2016
8-31-16 Preview Service Mgr & ITSM Automation Ste PDF (2.27 MB) Administration 8/31/2016
7-20-16 Use Discovery Tool to Supercharge ITSM Link J. Rutten 7/26/2016
7-20-16 Use Discovery Tool to Supercharge ITSM PDF (1.43 MB) J. Rutten 7/20/2016
7-20-16 Use Discovery Tool to Supercharge ITSM Q&A PDF (262.39 KB) J. Rutten 9/9/2016
6-28-16 Big Data Service Desk/ITSM Automation Ste Link J. Rutten 6/28/2016
6-28-16 Big Data Service Desk/ITSM Automation Ste PDF (1.96 MB) J. Rutten 6/28/2016
5-31-16 Sneak Preview of HPE Propel 2.20 Link J. Rutten 5/31/2016
5-31-16 Sneak Preview of HPE Propel 2.20 PDF (2.19 MB) J. Rutten 5/31/2016
3-31-16 Service Anywhere Evolves in New Release Link J. Rutten 4/5/2016
3-31-16 Service Anywhere Evolves in New Release PDF (1.82 MB) J. Rutten 7/20/2016
3-31-16 Service Anywhere Evolves in New Release QA PDF (124.48 KB) J. Rutten 7/20/2016
2-23-16 New Features in HPE Propel 2.10 Link Administration 2/23/2016
2-23-16 New Features in HPE Propel 2.10 PDF (1.9 MB) Administration 2/23/2016
2-2-16 Log Analysis - Seeing Trees in the Forest Link Administration 2/4/2016
2-2-16 Log Analysis - Seeing Trees in the Forest PDF (833.61 KB) Administration 2/4/2016
2-2-16 Log Analysis - Seeing Trees in Forest Q&A PDF (102.78 KB) J. Rutten 5/31/2016

3) 2015 Webinars - Service Management

Item Name Posted By Date Posted
12-15-15 HPE Service Exchange and Jumpstart Link Administration 12/16/2015
12-15-15 HPE Service Exchange and Jumpstart PDF (2.61 MB) Administration 12/16/2015
12-15-15 HPE Service Exchange and Jumpstart Q&A DOCX (11.96 KB) Administration 4/5/2016
9-22-15 What's New in HP Propel Link Administration 9/30/2015
9-22-15 What's New in HP Propel PDF (1.25 MB) Administration 9/30/2015
9-22-15 What's New in HP Propel Q&A PDF (348.28 KB) Administration 2/23/2016
9-15-15 What's New for Svc Anywhere/Svc Manager Link Administration 9/16/2015
9-15-15 What's New for Svc Anywhere/Svc Manager PDF (1.36 MB) Administration 2/4/2016
3-24-15 Service Anywhere: Big Data Service Desk Link Administration 3/25/2015
3-24-15 Service Anywhere: Big Data Service Desk PPTX (5.85 MB) Administration 3/25/2015
2-26-15 What's New in HP Propel? Link Administration 2/26/2015
2-26-15 What's New in HP Propel? PDF (1.82 MB) Administration 9/18/2015
1-22-15 See the Latest HP Service Anywhere Link Administration 1/23/2015
1-22-15 See the Latest HP Service Anywhere PDF (1.68 MB) Administration 1/23/2015

4) 2013 Webinars - Service Management SIG

Item Name Posted By Date Posted
12-3-13 Successful Chat Implementation Webinar Link Administration 4/21/2014
12-3-13 Successful Chat Implementation Slides PDF (1.57 MB) Administration 4/21/2014
11-14-13 Service Catalog: How To Build Webinar Link Administration 4/21/2014
11-14-13 Service Catalog: How To Build Slides PDF (744.2 KB) Administration 4/21/2014
11-11-13 Sneak Peek of HP Service Anywhere Webinar Link Administration 4/21/2014
11-11-13 Sneak Peek of HP Service Anywhere Slides PDF (1.29 MB) Administration 4/21/2014
10-9-13 What's New w/HP Service Mgr 9.32 Webinar Link Administration 4/21/2014
10-9-13 What's New w/HP Service Mgr 9.32 Slides PDF (1008.11 KB) Administration 4/21/2014
5-23-13 Control IT Costs with Asset Mgmt Webinar Link Administration 4/21/2014
5-23-13 Control Your IT with Asset Mgmt Slides PDF (1.53 MB) Administration 4/21/2014
4-9-13 UCMDB Center of the ITSM Universe Webinar Link Administration 4/18/2014
4-9-13 UCMDB Center of the ITSM Universe Slides PDF (1 MB) Administration 4/18/2014
4-2-13 HP Service Anywhere Simplify IT Svc Desk Link Administration 4/18/2014
4-2-13 HP Service Anywhere Simplify IT Svc Desk PDF (1.19 MB) Administration 4/18/2014
3-16-13 Svc Mgr Strategy Update SM 9.3 Webinar Link Administration 4/18/2014
3-16-13 Svc Mgr Strategy Update SM 9.3 Slides PDF (1.69 MB) Administration 4/18/2014
3-16-13 Svc Mgr Strategy Update SM 9.3 Q&A PDF (21.46 KB) Administration 4/18/2014

4) 2014 Webinars - Service Management

Item Name Posted By Date Posted
12-18-14 What's New w/ HP Service Manager Link Administration 1/23/2015
12-18-14 What's New w/ HP Service Manager PDF (2.69 MB) Administration 1/23/2015
10-16-14 The Future of IT Service Catalog Link Administration 10/17/2014
10-16-14 The Future of IT Service Catalog PDF (1.77 MB) Administration 10/17/2014
9-23-14 Highlights of HP Service Anywhere Link Administration 2/26/2015
9-23-14 Highlights of HP Service Anywhere PDF (1.54 MB) Administration 2/26/2015
5-22-14 What's New With HP Service Mgmt Link Administration 10/17/2014
5-22-14 What's New With HP Service Mgmt PDF (1.34 MB) Administration 10/17/2014
5-20-14 From System Monitoring to Svc Mgmt Link Administration 10/17/2014
5-20-14 From System Monitoring to Svc Mgmt PDF (1.15 MB) Administration 10/17/2014
4-15-14 Transform to True Svc Broker w/ HP Propel Link Administration 5/23/2014
4-15-14 Transform to True Svc Broker w/ HP Propel PDF (2.36 MB) Administration 5/23/2014
4-10-14 Service Catalog & Request Management Link Administration 1/23/2015
4-10-14 Service Catalog & Request Mgmt Q&A PDF (212.94 KB) Administration 1/23/2015
4-2-14 Migrating to Service Manager 9.3x Link Administration 5/20/2014
3-11-14 HP Svc Anywhere w/ Social Insight Webinar Link Administration 4/21/2014
3-11-14 HP Svc Anywhere w/ Social Insight Slides PDF (989.27 KB) Administration 4/21/2014
3-6-14 HP and Intelligent Service Desk Webinar Link Administration 4/21/2014
3-6-14 HP and Intelligent Service Desk Slides PDF (1.77 MB) Administration 4/21/2014
3-4-14 Advanced Config Mgmt HP UCMDB Webinar Link Administration 4/21/2014
3-4-14 Advanced Config Mgmt HP UCMDB Slides PDF (985.35 KB) Administration 4/21/2014
3-4-14 Advanced Config Mgmt HP UCMDB Q&A PDF (84.72 KB) Administration 4/21/2014
2-18-14 New Paradigm in Server Life Cycle Webinar Link Administration 4/21/2014
2-18-14 New Paradigm in Server Life Cycle Slides PDF (1.16 MB) Administration 4/21/2014
2-18-14 New Paradigm in Server Life Cycle Paper PDF (402.42 KB) Administration 4/21/2014

5) Webinar Archives - Service Management SIG

Item Name Posted By Date Posted
12-12-12 HP Svc Anywhere Simplifying ITSM Webinar Link Administration 4/18/2014
12-12-12 HP Svc Anywhere Simplifying ITSM Slides PDF (489.16 KB) Administration 4/18/2014
12-12-12 HP Service Anywhere Simplifying ITSM Q&A PDF (41.56 KB) Administration 4/18/2014
11-21-12 CPS Customer Success Story (Slides) PDF (146.84 KB) Administration 4/18/2014
11-21-12 CPS Customer Success Story (PowerPoint) PPTX (1.33 MB) Administration 4/18/2014
11-8-12 Closer Look at HP Svc Mgr 9.31 Webinar Link Administration 4/18/2014
11-8-12 Closer Look at HP Svc Mgr 9.31 Slides PDF (600.89 KB) Administration 4/18/2014
10-3-12 3 Hot Things HP Svc Mgr 9 (Q&A) PDF (33.82 KB) Administration 4/18/2014
10-3-12 3 Hot Things HP Svc Mgr 9 (Webinar) Link Administration 4/18/2014
10-3-12 3 Hot Things HP Svc Mgr 9 (Slide Deck) PDF (1.15 MB) Administration 4/18/2014
4-2-12 HPSM 9.3 Process Designer Overview Webinar Link Administration 4/18/2014
4-2-12 HPSM 9.3 Process Designer Overview Slides PDF (453.32 KB) Administration 4/18/2014
4-2-12 HPSM 9.3 Process Designer Overview Q&A PDF (174.02 KB) Administration 4/18/2014
3-28-12 HP Service Mgr Meet the Developers Webinar Link Administration 4/18/2014
1-31-12 Upgrade to Asset Mgr 9.3 (Webinar) Link Administration 4/18/2014
1-31-12 Upgrade to Asset Mgr 9.3 (Slides) PDF (988.25 KB) Administration 4/18/2014
1-31-12 Upgrade to Asset Mgr 9.3 (Q&A) PDF (152.13 KB) Administration 4/18/2014
9-20-11 HP Service Manager 9.3 (Slides) PDF (692.54 KB) Administration 4/18/2014
9-20-11 HP Asset Manager 9.3 (Slides) PDF (911.71 KB) Administration 4/18/2014

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